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Every time I open TB, it crashes and displays 'Not Responding'. I have tired to open in safe mode but the same happens. Sometimes it opens up crashes so I leave it and it slowly starts to work, then it works okay for about an hour then crashes again.

I can't get a crash report as TB wont open and I'm unable to click any buttons.

I have tried %APPDATA%\Thunderbird\Crash Reports\ but only get 5 or 6 txt files containing about 10 to 11 numbers? Not sure if this helps?

Thanks in advance

I seem to have gotten something called Google Ad Services. It frequently interferes with my getting to websites and I cannot find how to block it or remove it. HELP!

Hi, I have this problem which I never faced before, and I could not find a solution to it online. Could you please help me! It only appears in your browser. Which is a pink layer on YouTube videos. I tried reinstalling the browser, refreshing it. everything I could. And no chance. I am going to share with you a screenshot of what I mean.

Follow the dialog at homelink.com to report an error with a garage door remote problem. Clicking on "Submit" gets a 404 error. I've had similar problems with other website dialogs, but usually the link is just ignored. For example rockler.com, when attempting to place an order - nothing happens. In both cases, switching to MS Edge works correctly.

I cannot seem to narrow this down. I am getting a ntdll.dll exception within the error that I see in Event Viewer -> Application logs. This issue is reproducible on two different computers, opening various sites. I suspected it was extensions (as those would be a commonality) but I had the same crash occur in Troubleshoot Mode. It does happen less frequently on a newer machine, but it still happens. I find that opening something such as YouTube or The New York Times makes it crash faster, meaning some performance thing.

Attached are two distinct errors that happen each time.

Been using TB for ages - love it - however it has recently stopped receiving emails - what is the cure? Reinstall? New update?

About your message below regarding 'Email me when someone answers the thread' - if the problem is that I am NOT receiving emails? Send a text?

Since upgrading to 100, I am unable to log in to Florida Unemployment site. I have followed all their recommendations and still am unable to access. Also, when I click on an item, new tab is opening in place of one I clicked on instead of new tab.

Hi,

I am unable to click on WhatsApp group links and join then through firefox browser on Android.

I am able to join through all other browsers like Chrome, Samsung internet etc but not through firefox.

Please fix this as fast as possible

The Firefox prefs.js file was quarantined by avast yesterday. Message indicated malware had infected the file. Now when I click on the Firefox icon the MSN browser comes up. How can I get back to using Firefox safely? Can I uninstall Firefox, then re-install it to make the problem go away?

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away.

thank you Mark

I participate in a number of different surveys. Using Firefox. Only one of the surveys has become inaccessible on Firefox while I can still access it using Google. What has happened?

Some emails, after opening, display a series of letters and numbers, etc., and some emails from other sources are displayed as they always have. I have updated to Firefox 102.0.2.

Sometimes when I click on a particular email, the body of the email is not only a mess of alpha and numeric characters but the email that is opened is completely different than what I selected.

In addition to this new problem, the screen display of my emails has changed; I no longer have an [Address] button across the top and when I access my addresses from a drop-down menu, they do not appear in the format they used to and the one I need.

I use Firefox on Linux Debian 11 (Bullseye). After a recent automatic update to Firefox 91.10.0esr, some websites will not load (just sit with a blank page, showing flicking loading symbol). Examples are ocado.com and abelandcole.co.uk. I have tried all the usual things to fix, including, switching off VPN, clearing cookies and caches, running in safe mode, all with no success. Both sites run fine in Vivaldi and Brave. I have eventually got the pages to load by disabling IPv6 in Firefox. Clearly there is a problem with 91.10.0esr. I'm not sure whether the workaround of disabling IPv6 might cause other problems or weaken security or privacy?

When I try to access MediaFire it doesn't load and get errors etc. And other sites are slow etc. Is there anything I can do to fix it? Also how do I contact FireFox email official support? I don't like asking on the forums since I want a legit agent ;p

how to regain access after your recent update did something to Thunderbird. The computer I am using for this has not yet received that update. I have a great deal of difficulty downloading stuff, so I usually need to hire a techie to do that for me. Hopefully you can fix this for me.