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I am still stumped as to why Firefox crashes, IF and that's a big IF, my session is restored, why my tabs are blank but the website names are still on the tabs. Click to reload sometimes works, while other times it doesn't. Google, Facebook, Twitter, WordPress websites I am logged into and others will not load anymore for at least an hour. The only way to access them is to open a private window. What is happening to this browser that causes these sites to not load anymore? Any clearing the browser history/cache doesn't bring these sites back. They will only come back an hour after the crash. I've also cleared my ISP cache too (ipconfig/flushdns).

So weird, in the last few days, I've had intermittent behavior using FF.

Some examples - I log into my Gmail account, and it works for several minutes and then goes unresponsive and I can't get new mail, when I click the refresh icon or refresh the browser. - Last 3 days, when I click a hyperlink in an email, a new browser tab opens, but it's blank, the url doesn't seem to pass to the new tab - When I type a search term in browser address bar and hit enter, the tab refreshes but nothing happens... e.g. https://www.google.com/search?client=firefox-b-1-d&q=firefox

Troubleshooting steps tried. - Disabled all extensions - Started to uninstall FF, but got prompted to "refresh firefox" instead, which I did yesterday, but still have the same problems...

I can access Gmail and other functionality works fine on Chrome on same laptop. I've used different laptop with FF and it works fine, both machines on the same network....

I have asked this question before with a different subject title, and I am surprised there is no move to fix it. It is an annoyance that I expect effects many. So I am trying again with a new title and more explanation.

I have attached 3 images, showing a) how I have my folders layed out, b) viewing a group of my folders including my local folders, and c) the change in view after I rename one of the observed folders called "Amick." Instead of the view staying the same, so that I can see the name-changed folder in the folder structure, it reverts to the top of the structure showing all the favorites followed by the local folders.

What I would like to have happen is for there to be NO CHANGE in the view after I change the name of a folder or delete a folder, so that I can see what I have accomplished and continue working. As it is now, it is a big nuisance the time waster. Am I missing something that I can do to solve this problem, like some advanced setting?

Thank you.

Hi I don't know what has happened to Firefox, I used it all the time for many years, now I can't sign in to Outlook and have more problems than ever. It asks me to sign into Microsoft but all I get is a blank page. Firefox was always more colourful than other browsers that's why I used it and nothing you do to try to fix this problem doesn't work, it creates more problems than it's worth, that's why I use Chrome, but I do want to use FF. Not all of us are IT experts and can't do all these complicated suggestions every web site offers, so can you make it so much easier for us to understand and for example get Outlook to open automatically as it used to do, until you can fix this I will have to use another browser. I really do like FF but it's impossible. Geoff.

Has anyone received this message or know how to fix the issue that may be causing it?

The reason for the problem: 5.3.0 - Other mail system problem 554-'5.4.14 Hop count exceeded - possible mail loop ATTR34 [BL0GCC02FT003.eop-gcc02.prod.protection.outlook.com]'

I am receiving this error message and have checked all the settings and have found nothing wrong with them.

Has anyone received this error and/or know how to fix it? Thanks.

Action: failed Status: 5.0.0 (permanent failure) Remote-MTA: dns; [104.47.65.110] Diagnostic-Code: smtp; 5.3.0 - Other mail system problem 554-'5.4.14 Hop count exceeded - possible mail loop ATTR34 [DM3GCC02FT017.eop-gcc02.prod.protection.outlook.com]' (delivery attempts: 0)

After updating Thunderbird to the new version 91.9.1, most of my email messages disappeared.

An error message was displayed after updating to the new version. Thunderbird restart chashed and I started the program again, just to noticed that the messages were not anymore in the folders.

How can I recover my messages?

Andy

Our company email host uses Office 365 exchange. As of yesterday (26 May 2022) all emails were blocked to Thunderbird on our networked office PCs using Windows 10. We cannot send or receive email on Thunderbird (fortunately it still comes through to our iPhones). Our host hold us that Microsoft has "recently started blocking POP3 connections on software such as Thunderbird".

 How do we fix this problem so that we can continue using Thunderbird, which has our email records for some 10 years?  We do not want to use a Microsoft mail client unless we really have to!  I imagine we aren't the only ones with this problem, but I couldn't easily find it by searching help.
 Many thanks!

Hi!

I often send an email to 140 recipients via SMTP. Until recently it took 2-3 seconds. Now it takes about 2 minutes. My web-hosting company Simply.com is very insistent that their server is not the problem. I use TB 91.7.0 (64-bit) on Ubuntu 20.04.4 LTS. I am not sure whether TB updated itself when the problem started. Any help would be appreciated.

Im looking for help. TB deletes all email. I have an old backup email account. All file ...AppData\Roaming\Thunderbird in zip. Procedure: 0. delete all current file in folder ...AppData\Roaming\Thunderbird 1 unpack archive 2 open Thunderbird 3 turn on offline mode 4. read old emails, all emails are there. 5. clos TB 6 open TB 7. all email is gone !? Why? This is terrible. Why does it delete all emails without asking?

A lot of times while coding I press Ctrl+S to save Visual Studio Code and update live server (while watching on firefox the result). The problem is that when I'm focused on Firefox Ctrl+S pops up the Save Page window and (if I held Ctrl+S for more than a split second) it crashes (probably due to multiple popups becoming unresponsive). The mouse can't click to cancel the pop ups for saving the page nor interact it. I have to kill the firefox process and restart it. I've been looking into disabling Ctrl+S shortcut in Firefox with no success (extensions are deprecated or require too many permissions I'm not comfortable with).

Would someone help me to disable Ctrl+S or enlighten me on how to not have firefox crash every time I accidentally press Ctrl+S?

Thanks!

Firefox eventually crashes every time I use it, usually when there is about 165 mbs of data. I can relaunch it by both using CCleaner to clear the browser in addition to going to Firefox preferences and deleting data and history. I don't have Flash or Silverlight. I have refreshed Firefox a number of times and completely uninstalled it using the MacCleaner Pro App Cleaner and Uninstaller and reinstalling it using Mozilla's online download link.

Clicking on the spacebar, does not produce a space between words, when typing text. I'm using a Mac Mini M1, on macOS Monterey (V 12.4), along with a Logitech MX Keys for Mac keyboard.

This happens randomly, for instance, on this very message. I previously posted a question regarding another problem that I came across with the same hardware and Firefox.

I found the solution to that problem by disabling an Extension in Firefox, however, I can't begin to think where to look for what setting, that may be causing my current problem.

When I open gmail in Firefox browser, I lose the connection very often, it also happens with google drive. But it does not happen to me if I use Outlook from the web, I only lose the connection with Google from Firefox.

However, if I open the same thing using Google Chrome, this does not happen, it works correctly throughout the day, and I do not lose the connection.

My version of Firefox is 100.0.2 (64-bit) on my notebook I have Windows 10 Pro installed.

I have an HTML signature that seems to work nicely when I compose a new email, but when I reply back to somebody who has replied to said email, my signature sometimes falls back into plain text mode, looking like a complete jumble. I get around this problem by copying the original signature and just pasting it in my reply.

A few key notes; - Account setting is set to use HTML as default, and it does. - The reply I get back still retains and displays the original HTML signature. - When I hit reply, that first HTML signature is still there, but the new signature is in plain text.

So to summarise; It's not processing HTML above the reply line, only below it.

Is there a way to absolutely force the composer to use HTML all the time everytime?

When I have Firefox running on my computer, the Firefox icon in the taskbar will often randomly start flashing and will not stop until I click on it. As if this wasn't annoying enough on its own, when I then switch to the program there isn't even anything that actually needs my attention.

I don't really care why it is doing this, or whether it's Firefox itself or some websites causing this, I would just like to know whether there is a way to stop this behaviour. Neither Chromium nor any other program is doing this and I find it highly annoying. Is there any about:config value that I can change to stop it?

I am using v. 91.9.1 of Thunderbird e-mail

I have been running 4 e-mail addresses, all with BT.

This last week 2 of those addresses have stopped sending outward messages although I haven't changed anything in Thunderbird or BT.

The other 2 addresses work for both in & outgoing mail.

On the failed outgoing mail I get the following message:- "Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) mail.btinternet.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'." BT says they can't help. The problem is with Thunderbird??

Any ideas ? Regards David Bates