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Why, after loading myuhc.com is it frozen, cannot search for content, and have to close using Task Manager?

Very recently, I am forced to use Internet Explorer or Chrome to load myuhc.com. I have no problem with any other website, including another UnitedHealthcare site. The … (читать ещё)

Very recently, I am forced to use Internet Explorer or Chrome to load myuhc.com. I have no problem with any other website, including another UnitedHealthcare site. The tech personnel at this website told me to switch to Chrome. I had an old IE loaded, so I use that. Do you know of something I can tell them if I call them back?

Asked by mustusechrome 2 года назад

Last reply by FredMcD 2 года назад

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I am not receiving the email to verify my syncing account is correct. What do I do?

I'm using Firefox on multiple computers, am trying to retrieve bookmarks for my new work computer but am unable to login to my account to sync the computer. I keep recei… (читать ещё)

I'm using Firefox on multiple computers, am trying to retrieve bookmarks for my new work computer but am unable to login to my account to sync the computer. I keep receiving an email that Wowway, my internet supplier is not accepting the email from Firefox. Is there another way to retrieve my bookmarks?

Asked by rhaas1955 2 года назад

Last reply by guigs 2 года назад

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I changed the primary email on my work account and now I can't use my old work primary email as my personal primary email.

I changed the primary email on my work account and deleted the original primary email, however I cant use the old email to create a new personal account. Can anyone help … (читать ещё)

I changed the primary email on my work account and deleted the original primary email, however I cant use the old email to create a new personal account. Can anyone help me?

Asked by scripps 2 года назад

Last reply by FredMcD 2 года назад

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My privacy settings started saving my cookies, until my cookie killer deletes it, as usual. How do I go back to previous settings?

It might have been after a yahoo search kept pushing duckduckgo out of the way, when I use the search bar. It took a while, but it seems webroot got rid of that problem, … (читать ещё)

It might have been after a yahoo search kept pushing duckduckgo out of the way, when I use the search bar. It took a while, but it seems webroot got rid of that problem, but my privacy settings aren't how they were. I used the standard privacy settings within the "new private window" option.

Asked by justinomarsmith 2 года назад

Last reply by justinomarsmith 2 года назад

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Firefox crashes

4 more crashes today after 2 yesterday. will send the error messages upon request. I have reported this before. I thought it might have gotten better as only two crashes… (читать ещё)

4 more crashes today after 2 yesterday. will send the error messages upon request. I have reported this before. I thought it might have gotten better as only two crashes yesterday but today after around four got bonkers again. Please help me / Could it be I have an avast blocker for ads and such running. Could this be the problem? Got rid of a full time running Malwarebytes and updated as much as I could except for motherboard drivers which I can not do. Might just have to jump shop as this interferes with doing my Amazon Mturk work. Might have to join the evil empire and go to chrome of all else fails and really do not want to. Any further advice might help. This all started with the new updates about 8 or 9 days ago.

Asked by newtogold 2 года назад

Last reply by cor-el 2 года назад

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Switched Logo wont display on mobile view

I tried switching to a dark version of the logo (from the standard one for desktop) so It will fit nicely in mobile. But the simple Media query /CSS wont work in Firefox.… (читать ещё)

I tried switching to a dark version of the logo (from the standard one for desktop) so It will fit nicely in mobile. But the simple Media query /CSS wont work in Firefox. I tested it in Chrome and even in Safari and it's all working. I just recently updated my Firefox to the latest version and I feel like it has bugs.

Asked by SlingMa 2 года назад

Last reply by cor-el 2 года назад

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Tabs lock up - Ctrl-Atl_Del then cancel TaskManager to resolve

In the past month or so I've noticed that FireFox (now 59.0.2) will lock up with several tabs, can't delete any. However, I can call up Task Manager then Cancel it and i… (читать ещё)

In the past month or so I've noticed that FireFox (now 59.0.2) will lock up with several tabs, can't delete any. However, I can call up Task Manager then Cancel it and it's working again with the tab to delete removed. Why? How to fix? This happens several times a day.

Asked by MarkA77 2 года назад

Last reply by FredMcD 2 года назад

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Freeze on deleting tab; touchscreen

I have a unique and perplexing touchscreen issue using the latest Firefox browser on a 2017 Surface Pro (8/256) with the latest software and firmware updates. When I ad… (читать ещё)

I have a unique and perplexing touchscreen issue using the latest Firefox browser on a 2017 Surface Pro (8/256) with the latest software and firmware updates.

When I add a new tab and subsequently try to delete that new tab, Firefox often freezes meaning that the browser does not feedback/refresh on my clicking (touching). HOWEVER when I force a browser refresh by clicking on any other window Firefox refreshes and acts on all the clicks I made while it was frozen. The clicks were processed by Firefox but it appears that the browser is not repainting after each click. To add insult to injury when I use a USB mouse this does not occur. Also I run identical Firefox on another desktop via mouse with no issues.

Certainly this seems to point to a Windows software issue but this issue does happen with any other apps including IE and Edge.

Among other things, actions I have tried include:

1. Run in safe mode 2. Re-install with new profile 3. Toggle many of recommended about:config settings 4. Change themes 5. Re-installed Windows touch screen driver

Below is my troubleshooting report.

Any ideas? Richard

Asked by Richard567 2 года назад

Last reply by philipp 2 года назад

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Video audio is high pitched and sqeaky.

Hello, When I try to watch videos on caffeine.tv or rabb.it they are high pitched and squeaky. But, when i watch videos on facebook or youtube. They are regular audios an… (читать ещё)

Hello,

When I try to watch videos on caffeine.tv or rabb.it they are high pitched and squeaky. But, when i watch videos on facebook or youtube. They are regular audios and speeds. Also when I video/voice with friends or people alike their are no audio issues.

Thanks, S

Asked by Acer77e 2 года назад

Last reply by FredMcD 2 года назад

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Unable to watch videos on FoxNews.com

I am using Win 10 Home 64bit on a HP Omen16 Gb 2nd Gen i7 and my default browser is of course Firefox Quantum 64 bit 59.0.2. I am unable to watch videos on Fox News.com b… (читать ещё)

I am using Win 10 Home 64bit on a HP Omen16 Gb 2nd Gen i7 and my default browser is of course Firefox Quantum 64 bit 59.0.2. I am unable to watch videos on Fox News.com but I am able to watch them on Chrome and Edge on that site. I have racked my brain to find out why I can't watch them on FF. I have disabled my ad blocker and tried to no avail but they will play on the other browsers with my UBlock running. Firefox is using the recommended performance for my system. I have read other suggestions and none work. I have Java installed on my computer and Flash also and both are up to date. I have no trouble what so ever playing videos on other websites it is just FoxNews.com. I even had trouble watching these with my other computer that ran Win 7. Could someone please let me know what to do to correct this. It is aggravating to switch browsers just for one site.

Asked by new_aged2perfection 2 года назад

Answered by new_aged2perfection 2 года назад

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firefox seems to clear my login credentials on one webpage only. Therefore I can't get past the login screen.

This only happens when using Firefox and it suddenly stared two days ago (March 24, 2018). I was having no problem logging in prior to that. Other browsers allow me to lo… (читать ещё)

This only happens when using Firefox and it suddenly stared two days ago (March 24, 2018). I was having no problem logging in prior to that. Other browsers allow me to log in. I've uninstalled and reinstalled Firefox. I've cleared all cookies. I have cookies enabled, including third party cookies. The site in question is not listed in the cookie exceptions list. This is not a log in error. I will get a "credentials invalid" message if I type in the wrong password. Any suggestions.

Asked by ddhaley 2 года назад

Last reply by cor-el 2 года назад

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Since the last update, I cannot use all the functions of Yahoo. Is there a connection?

I can access my Yahoo account but I can't reply to messages. I can write messages but not send them. It all happened at about the time of the last Firefox update. … (читать ещё)

I can access my Yahoo account but I can't reply to messages. I can write messages but not send them. It all happened at about the time of the last Firefox update.

Asked by Halluxvalgus24 2 года назад

Answered by Halluxvalgus24 2 года назад

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why does firefox changes my prefered language from English to Maltese?

I have tried many times to set my preferred language as English. I enter www.google.com ,and the browser decides to change this to www.google.com.mt. If we carry on like … (читать ещё)

I have tried many times to set my preferred language as English. I enter www.google.com ,and the browser decides to change this to www.google.com.mt. If we carry on like this I think that I will stop using Firefox!. Please, please do something about this problem.

Charles

Asked by Mr.Gzirjan 2 года назад

Last reply by cor-el 2 года назад

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i had to sign into firefox and it asked my password which i had to reset. i was warned it could delete my passwords - it did. can i restore these now?

i was simply asked to sign into firefox to confirm my id and it asked me for my password. as a result - i couldn't remember it. i reset the password and it warned me th… (читать ещё)

i was simply asked to sign into firefox to confirm my id and it asked me for my password. as a result - i couldn't remember it. i reset the password and it warned me that i could lose my saved passwords. can i now restore these deleted passwords? thanks

Asked by suecos 2 года назад

Last reply by Shadow110 2 года назад

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I cannot print directly from Firefox

In the past week, I have been unable to print from Firefox. I have changed nothing, and I have now just gone through every permutation from the help section, i.e. check … (читать ещё)

In the past week, I have been unable to print from Firefox. I have changed nothing, and I have now just gone through every permutation from the help section, i.e. check page settings, reset all printer settings (that was scary!), but nothing has worked. The document I was originally trying to print does work from IE, but Mozilla is my default browser. Any easy-to-use instructions to help resolve the problem will be much appreciated, but please note that I am NOT technically-minded so they really will have to be easy to follow.

Asked by DavidandJane 2 года назад

Last reply by DavidandJane 2 года назад

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Where is my Bookmarks Toolbar?

On Firefox 59.0.2. After FF was updated I lost my Bookmarks Toolbar. I went to Customize and checked the box for it but nothing happened. I have all my bookmarks inclu… (читать ещё)

On Firefox 59.0.2. After FF was updated I lost my Bookmarks Toolbar. I went to Customize and checked the box for it but nothing happened. I have all my bookmarks including the ones that were on the toolbar. What went wrong or what did I do wrong?

Asked by jbacinti 2 года назад

Answered by jbacinti 2 года назад