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Thunderbird fails to load POP3 email from GoDaddy server. Started this a week ago. I've tried most of the troubleshooting tips. Works once in a while.

Will not load email most of the time. Worked fine up to a week or so ago. I will need to change e-mail application after many, many years using Thunderbird if it cannot… (читать ещё)

Will not load email most of the time. Worked fine up to a week or so ago. I will need to change e-mail application after many, many years using Thunderbird if it cannot be made to work reliably again. I have made no other changes to my Win 7 PC that I am aware of.

Asked by hjrw 4 года назад

Last reply by hjrw 4 года назад

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I can not get JavaScript when I Exit FireFox

As a long time Firefox fan this problem just started. When I start, I get a message that I need Java Script to access G-mail I had to REFRESH Firefox to enable G-mail aga… (читать ещё)

As a long time Firefox fan this problem just started. When I start, I get a message that I need Java Script to access G-mail I had to REFRESH Firefox to enable G-mail again. When I go out of Fire Fox and try to go back in I get the same message that I Need Java Script ???

Asked by HISY30B 4 года назад

Last reply by cor-el 4 года назад

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when I try to establish a google hangout, I am told to install the plug in, which I do, yet hangout never opens..help!

Hangouts opens fine in IE...but when using Firefox, when trying to open a video hangout call, Firefox prompts me to d-load the plug-in, which i do. once the plug in is d-… (читать ещё)

Hangouts opens fine in IE...but when using Firefox, when trying to open a video hangout call, Firefox prompts me to d-load the plug-in, which i do. once the plug in is d-loaded, I click to install it, which it does and tells me it was sucessful....then my PC justs hangs-never actually opens the hanouts chat/video window..even "click here if page doesnt refresh" doesnt work..any suggestions?

Asked by hogbiker 4 года назад

Last reply by cor-el 4 года назад

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I down loaded a trip planner from Ask.com; I want to delete if. How?

From I was Amtrak.com, I was offered a trip planner. It is a page from ASK.com that has taken over my home page. It does not offer info about my region. How can I dele… (читать ещё)

From I was Amtrak.com, I was offered a trip planner. It is a page from ASK.com that has taken over my home page. It does not offer info about my region. How can I delete it?

Asked by njineer 4 года назад

Last reply by njineer 4 года назад

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A folder is missing from my bookmarks list. How do I get it back?

I tried the recovery from backup procedure and was able to locate the file but I can get it mounted in my book mark list. This happened once before and I remember doing s… (читать ещё)

I tried the recovery from backup procedure and was able to locate the file but I can get it mounted in my book mark list. This happened once before and I remember doing something with a file called "json".

Asked by jonlaury 4 года назад

Last reply by jscher2000 4 года назад

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I started with an sec_error_unknown_issuer and now have an sec_error_bad_signature after upgrading to Windows 10.

I upgraded to Windows 10 from Windows 8.1 last night. I tried connecting to facebook a few hours ago and find I can't get in. The error is, "This Connection is Untrusted"… (читать ещё)

I upgraded to Windows 10 from Windows 8.1 last night. I tried connecting to facebook a few hours ago and find I can't get in. The error is, "This Connection is Untrusted", with, "This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely. As a result, it is not possible to add an exception for this certificate".

I've browsed the help forums, and have learned this is because I have Family Safety active and am trying to access the accounts on a "Child" account. One suggested fix is to disable Family Safety; that is not an option. I absolutely must have Family Safety for my laptop.

This thread proves greatly helpful: https://support.mozilla.org/en-US/questions/1075301. I did the first answer philipp suggested, "Trust this CA to identify web sites", and I have confirmed this change.

Now whenever I try to access Facebook, Google, Yahoo, Youtube, etc., I get this: An error occurred during a connection to www.yahoo.com. Peer's certificate has an invalid signature. (Error code: sec_error_bad_signature)

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I've ran out of ideas. I went back to the helpful thread and tried the next thing philipp suggested: going to the webpage, "https://support.microsoft.com/en-us/kb/2965142", and then clicking the, "known issues for Mozilla Firefox users" link. The problem with that is the instructions seem to be written for a touchscreen enabled device; I don't have a touchscreen device, I have a gaming laptop with no touchscreen.

I know it's a lot of information, but I would really appreciate anyone's help in my struggle to be able to access those sites without asking my mom to get on her administrator account when I want to access those websites.

Asked by Yuril 4 года назад

Answered by philipp 4 года назад

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Since the latest update the address bar and all above it auto hide. I want this to stop, how do I fix it?

Also my windows task bar is hidden forcing me to minimize firefox to switch to any other open program (firefox goes fullscreen), and my bookmarks toolbar refuses to show … (читать ещё)

Also my windows task bar is hidden forcing me to minimize firefox to switch to any other open program (firefox goes fullscreen), and my bookmarks toolbar refuses to show itself below the address bar. All this was fine before the most recent update.

Asked by Aragorn8354 4 года назад

Answered by user633449 4 года назад

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Windows 10 upgraded and firefox freezed twice already

After I upgraded to Windows 10 today, Firefox seemed to work probably. But after awhile, Firefox would freeze. I had to close firefox and restarted it again. It happen… (читать ещё)

After I upgraded to Windows 10 today, Firefox seemed to work probably. But after awhile, Firefox would freeze. I had to close firefox and restarted it again. It happened twice today already.

Asked by GeorgePDX 4 года назад

Answered by the-edmeister 4 года назад

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Can I have muliple instances of Firefox on the desktop -- like one icon for email, one for Tropicalglen, one for Amazon?

In the "old days" of OS2, you could create a Copy of a program and it would act independently of the original ("shortcuts" were also possible, but it acted just like its … (читать ещё)

In the "old days" of OS2, you could create a Copy of a program and it would act independently of the original ("shortcuts" were also possible, but it acted just like its original). In Firefox, I would create a "copy" that when clicked would go to TropicalGlen.com for music. I could have another copy of Firefox that would, when double-clicked, go to my gmail,com account. I knew this process as "Object Oriented Programming." I'm running both Windows Vista Home and Windows 8.1.

Asked by Len42 4 года назад

Answered by the-edmeister 4 года назад

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I place 10 sites in a bookmark folder named publishing. I want to find those websites again- how do I search for the folder publisher?

I have a few spare minutes and I'm writing a book. I was to self-publish it or e-publish it or I don't know. I search for websites dealing with publishing books and place… (читать ещё)

I have a few spare minutes and I'm writing a book. I was to self-publish it or e-publish it or I don't know. I search for websites dealing with publishing books and place them in a bookmark folder named publishing. Several days later I want to recall those sites I found to see which ones interest me. I do not know any of the url's, I only know I placed them in a folder called publishing. I have hundreds of bookmark folders and thousands of urls. I want to search for and find the folder publisher so I can look at the websites. Your instructions about the upper search windows bring up history of places (many) I've visited. Your bookmark tools: you can get a history, you can view recently bookmarked, used tags, show unsorted (in no particular order), You canorganize, crete new bookmarks and NEW folders, etc. and all kinds of other organizational stuff. You can view in columns by keyword... and a well hidden window pops up called search BOOKMARKS...not FOLDERS. I typed in publish and all I got back were urls with the name publish in their title. And finally you can sort - again bookmarks, not folders. I don't think I even found a place where you can alphabetize folders which would be some kind of start...going down the list to the "P's" until I found publish. And finally, but equally not helpful you can import and backup. NOWHERE can you search for a folder that I could easily find. I have been a programmer since the mid 70's and a web designer too - if I can't find it I need to hang up my keypad because I've lost it. (Is that a better description than "something is wrong, firefox is broken"? But by the way, thank you for having the professional courage and courtesy to at least make this kind of dialogue available - you are one of the few and that is why I like your company and your browser..now if you could just fix this little problem for me (as well as finally get a substitute for that lousy Adobe Flash...do I hear HTML5?) I'd be a very happy camper and do unsolicited ads for you to all my goofy friends. Thank you if you made it this far - you're a brave soul.

Asked by ramundy 4 года назад

Last reply by the-edmeister 4 года назад

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I cannot cut and paste a link or a website. No error, just won't paste.

This just started happening. I highlight a web address or copy from a document and copy. But I try to paste it into a comment thread or on a web page, and it will not pas… (читать ещё)

This just started happening. I highlight a web address or copy from a document and copy. But I try to paste it into a comment thread or on a web page, and it will not paste. This has happened before and I fixed it by restarting my computer. This time, it didn't work. I can cut and paste from Safari.

Asked by DianeHansell 4 года назад

Last reply by ideato 4 года назад

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I need to Import my bookmarks from my Microsoft Edge browser to Firefox. When I followed the instructions to through the Bookmark page, it only gave Internet E

When I followed the instructions from one of your pre-answered questions, it said to show all bookmarks and then click on Import and Backup and then import data from othe… (читать ещё)

When I followed the instructions from one of your pre-answered questions, it said to show all bookmarks and then click on Import and Backup and then import data from other browser. The only browser listed there was Internet Explorer. But I need to import from Microsoft Edge. What can I do?

Asked by akearns 4 года назад

Last reply by ideato 4 года назад

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All of a sudden I can't stop UAC applying to Firefox start up - I've googled and googled but nothing helps!

I've checked administrator on Firefox properties, deleted and reinstalled, checked permissions in the security tab and short of putting the UAC down to low (which I don't… (читать ещё)

I've checked administrator on Firefox properties, deleted and reinstalled, checked permissions in the security tab and short of putting the UAC down to low (which I don't want to do as my kids use the PC), I can't think of what else to do - any suggestions? It's Windows 10 system but it was also happening in Windows 7

Asked by rgboulter 4 года назад

Last reply by cor-el 4 года назад

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Hangs several mins during input, zero CPU usage, tried FAQ suggestions-no help

Only with the latest version (39.0.3) FF hangs during input keystrokes, recovers after a few minutes. Task Manager shows 0 to 1% CPU utilisation. Have tried the suggestio… (читать ещё)

Only with the latest version (39.0.3) FF hangs during input keystrokes, recovers after a few minutes. Task Manager shows 0 to 1% CPU utilisation. Have tried the suggestions under FAQ but none seem to help, incl safe mode, places, sessionstore, reset. Causing an enormous waste of time trying to correct. Would like to return to a previous version if that's possible. Environment: Windows 7 home on Gigabyte GA-B85M-HD3 m/board with Intel G3240 CPU. Other Apps normally running: Thunderbird and ZoneAlarm Internet Security suite.

PS It has taken 15 mins to type this due to 3 times stopped responding !!

Asked by murcho 4 года назад

Last reply by the-edmeister 4 года назад

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When I try to open CompuServe, which I have been using for several years on Firefox, a screen appears saying it is not a trusted site and it will not let me in.

When I try to open CompuServe, which I have been using for several years on Firefox, a screen appears saying it is not a trusted site and it will not let me in. The follo… (читать ещё)

When I try to open CompuServe, which I have been using for several years on Firefox, a screen appears saying it is not a trusted site and it will not let me in. The following is what is on the screen that appears when I try to open CompuServe and/or AOL which owns CompuServe: ___________________________________________________________ This Connection is Untrusted You have asked Firefox to connect securely to my.screenname.aol.com, but we can't confirm that your connection is secure. Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. _____________________________________________________________

There was an automatic Firefox Security update on Friday August 7, 2015 after which this problem began happening. On my other computer, which I do not use very often and on which I also use Firefox, I can easily open CompuServe.

Asked by Skippy1Z 4 года назад

Answered by James 4 года назад

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Firefox got mosaic after browsing for awhile

There are some mosaic kind of problems appear randomly while i am browsing the internet. This happens to me for both my mac and windows 7. Please refer to the attach pho… (читать ещё)

There are some mosaic kind of problems appear randomly while i am browsing the internet. This happens to me for both my mac and windows 7.

Please refer to the attach photo, you can see on the top right corner there's a white block there. It keep flashing randomly, and blocking the image while i'm browsing.

I thought it was my Graphic Card problem at first but I found that this happens to my macbook also.

Please tell me how can i solve this problem? As it become very annoying.

Thanks a lot!!!

Asked by zekson 4 года назад

Answered by Scribe 4 года назад