Форум поддержки Все продукты

Hi - After taking the suggestion to re-install a fresh copy of FF, I keep getting something to the effect that the FF profile is missing. After spending too many hours trying all the leads provided online, and not being too familiar with some terminology, I am bewildered. Instead of a simple set of instructions, I am tasked with deleting something. Wha?? I don't wish to delete something, I simply would like to dump the contents of the old data file that appeared when I re-installed F back, and be rid of the nag. Had I had been warned that this problem would occur, I would never have re-installed FF. I wound up with something that contradicts its premise; delete what? The title to Restore FF Profile is misleading. Logically, here should be a link to click on to re-install the old files, or better yet, they should have been installed automatically. The file folder raises the question, why even have it? It's useless. If it had a list of extensions that were deleted, it would be helpful. Luckily, I hand copied the extensions, recalling that many years ago, they disappeared down the rabbit hole, never to be seen again I apologize for being ungrateful, as FF and the work done by volunteers is most appreciated. but wasting what little time I have here on earth is not good for the psyche. If there is a simple, understandable solution, it would be most appreciated. Thank you, Nick M.

All of a sudden this morning Firefox is displaying pages (my purchases on Amazon) in Times Roman font. On other sites, I hover over a link which should be active, but clicking does nothing. YouTube doesn't play, just hangs with the in progress circle spinning. Anybody know what can be causing these issues? I've rebooted my Windows 10 laptop several times, but I can't Firefox to work.

Thanks for your help.

Hi, Can I choose what short cuts are displayed?

Right now it looks like FireFox is putting the most recent visits there  i.e It displays 4 different icons of Wordpress.[I was working on  my blog] Prior versions let me choose which ones  I wanted and they stayed on the page. For example I had short cuts to my emails and bank along with Facebook, Wordpress etc. I was/am using the one row choice. i tried using the recent activity choice but only 2 showed up even though I had viewed several sites.  I *think* I am using the latest version.

Jan Schindler

I've been having issues with Firefox since the latest update. Currently using Windows 11 on Lenovo compact PC.

I cannot load any Google related website and some other specific websites, including Instagram, Airtasker and Youtube. All documents on Google drive are inaccessible, Gmail cannot be opened and Instagram is only showing feed from yesterday. Google Maps appears to be working fine but I'm not sure if this is just luck. It seems all saved content (via cookies?) are normal, but I cannot get any real time update.

I've tried removing cookies for Google related website but it does not work. Have also reboot and restarted several times. I would want to avoid reinstalling Firefox as it's time consuming and I might lost all my saved logins.

When pressing enter after typing in the search bar, nothing loads, the screen stays blank as it doesn't start searching. I have to click enter on it again for it to load immediately. This just started happening out of no where and happens every so often.

I was using my computer and Firefox all day to watch videos, browse twitter and Tumblr and whatnot until around 15:30 my time, when suddenly Twitter stopped loading my timeline. I thought it was an issue with Twitter or my computer. I restarted my PC twice so far and rebooted my modem (completely unplugged, left it alone for a min and plugged it in again).

I still cant load my twitter timeline, not even in private with all extensions turned off. It does load Tumblr, but like 80% of the pictures/gifs, even profile pictures do not load. When I search for something on Duck Duck Go it sometimes works but most times it just stays blank. Youtube videos either do not load at all, or stop loading/load endlessly at some point. I am still able to navigate the Youtube website tho.

I really do not want to use Chrome, but the latest update is just unusable. Am I the only one?

(I forgot the word for modem, dont judge me.)

just got forced to download the latest firefox version for windows 10, this a.m,now many pages just sit there,blank..at wits end...ready to uninstall and use another browser

Hello friends There is a serious problem syncing my Firefox data. After I uninstalled the old firefox and installed the new firefox on the new windows, I logged into my firefox account but none of my old data was transferred. Plugins, bookmarks, passwords, and other previous information usually need to be synced. Please help me to fix the problem and sync my account information in the new firefox.

Note: I have been using this account for several years.

I just upgraded my Ubuntu 18.04 to 20.04 and found that Firefox (which was working perfectly before), does not work properly. Graphics (eg. profile pics on various websites) are not displayed, buttons of websites are often missing, some websites are displayed in a weird "zoomed out" way.

With Google Chrome, I don't have these issues so it does not seem to be a Linux thing...

I already tried reinstalling Firefox, but to no avail...

Help is appreciated as I would not want to migrate away from Firefox which has worked well for me for years...

Regards!

Youtube dont work. I don't need to switch thes mode or this mode to watch a video. Mozilla is going to make a suicide !!

116.0.1 (64-bit) Windows 10

Youtube not working.

Problem clear. Solution no.

Will avoid switching to another browser.

I think Firefox updated on my laptop in the last day or two.

I never had a problem with Google Calendar not populating with my calendar info, but today I find that Google Calendar opens, but doesn't fill will data. Calendar still works fine in other browsers, so it seems to be a Firefox issue. What is the solution?

Other Google apps that I use still work okay in Firefox.

Today's FF 116 update What's New page shows a Support video about P-I-P and asks us to hover over it and play, yet I see I see no P-I-P icon either on the video or on my browser as promised. 5 AUG 2023

I clicked a link on the Good Housekeeeping Magazine website article that was supposed to take me to blackout blinds on amazon. It sent me to a phony Amazon website (odd fonts and layout) with the screen partially obscure. I wasn't logged on at Amazon and when I selected login, it immediately said there was an issue with the password and to re-ennter it (odd because I never had a chance to enter a passcode - it threw the re-enter password dialog as soon as i selected login). I closed Firefox without entering a password.

I ran Norton with no luck. I ran Firefox again and now always get the phony website. Task Manager and saw multiple processes associated with Firefox that seemed odd. So, I launched the Microsoft Edge browser and was able to go to Amazon, and login normally.

Can someone contact me about this? my email is [removed email from public] and phone is [removed phone# from public] Also, the phone number for Amazon support would be nice (if you have it) Thanks, Chas