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I've just had to completely reinstall windows without being able to backup my files (I couldn't launch my computer in order to actually back them up) meaning I've lost my recovery codes. I thought this would be fine as I could just sign back into firefox on this new install of Windows but as it turns out I must've forgotten to put my sign in information into my password manager. Again, I thought this would be okay as I still have access to the email I used to sign up to my firefox sync but I got the message saying I'd lose my data which isn't fine and now I'm at a bit of a loss. I've had to use a spare email to make an account and ask here but I'd really love my old account back. Is there any way at all I can get back into my account without losing my bookmarks and passwords? If not, how much information would I end up actually losing? I'm slightly unclear on that part. Do I lose absolutely everything? I'm a bit stressed about all of this ontop of losing all of my old computer files so I'm sorry if this is a commonly asked question but I was struggling to find anything that helped me D:

Any advice at all would be really appreciated thank you so much!!

No matter where I try to go on the net, aside from the search engines, I get the same Secure Connection Failed error, and trying again does nothing. I've been using Edge, Chrome, and Brave to get to sites, and only come back occasionally to see if Firefox is working again. I even tried a fresh install, and reboot...still isn't working. My anti-virus is Vipre. I don't use any others. Why, after years of using Firefox, is it that suddenly it's useless?

bold textOriginal account setup email no longer exist can't get verifiction code to log in can't transfer any firefox info to new phone can't log in to change email

Hi, since v.112 the firefox sometimes asks the primary password, seemingly for no reason. There are no stored passwords on the concerned pages, and it asks not on the page opening, but after many seconds or minutes. It occurs me on various OS's and machines, but mostly with the same add-ons. Have you ever heard of such a problem? Or is it a new "service" of the firefox or same add-on? Regards: mzee

Hello,

I'm running Firefox 113.0.1 on windows 11 22H2. Every time I want to stream HBOMAX or sometimes any other streaming service. I get a error. I'll attached a screenshot of the error code. Can you please help?

I'm unable to access a website on Firefox DDG but I can on Google. Somehow I got to a page somewhere that says "Element.releaseCapture() is deprecated. Use Element.releasePointerCapture() instead. For more help https://developer.mozilla.org/docs/Web/API/Element/releasePointerCapture menupopup.js:160:13". I'm guessing this is telling me the website address is incorrect. I don't know how to find a different "pointer" nor do I know how to enter the correct pointer into a phrase I can't find. Can someone please tell me what to do? Thanks.

When i start up Firefox, or go to a new website, i get a "Cannot Load Page" message for the first 1-3 attempts. It can take several minutes to access the internet every day. No other devices, or Thunderbird have any difficulties. I have the latest versions, completely removed my firewalls, installed a new Arris wi-fi system (my desktop is hard-wired,) and uninstalled my Norton - there has been no changes. Its getting very frustrating because i am dealing with new life issues, and trying to research documents is like pulling teeth. I need this fixed or i will need to try a new browser.

We have Firefox-ESR in use and we are using Applocker.

When we enable applocker dll Rule policys and start https://shaka-player-demo.appspot.com page clearkey addon crashes.

We have allowed widevinedrm.dll in applocker rule policys, and we have used Process Monitor to track which dll file / files are being "locked" but we cant seem to pinpoint it.

Where does Firefox-ESR run DRM content and which dll files are needed to run ?

What we know that it is caused by applocker DLL rule policys, when disabling it clearkey addon does not crash and drm content can be played.

Also Applocker eventlogs does not show anything related to this.

br Ben

Hi,

I've imported around 200+ passwords from another web browser as '.csv file' in Firefox from option of 'import from a file.'

During the import, I was logged into my Firefox account as well.

But, after resetting PC, I downloaded the Firefox and logged on with my Firefox account, and there are only 29 passwords showing up, rest of the passwords are not there.

And, now I do not have access to that .csv file as well.

I am on Windows 11 and had reset my PC with option to 'Keep My Files' so there is no data loss as per my side or on the hard disk drive.

Please help me to get those passwords back. They are extremely important to me.

Thanks in advance!

I use Pinterest quite a bit and somehow a great deal of pins have disappeared.

This happened once before when I was using Chrome, and I was able to go digging into my cached files and find the cached versions of the thumbnails of my Pins, so I could somewhat recreate them based on that.

I'm not sure how to go about that with Firefox. Would any information (specifically images) be stored from a previous version of a webpage?

Thank you!

Firefox has been loading webpages very slowly at random intervals each day. Sometimes it works fine, other times it can take several minutes for a single page to load. The browser itself also seems to run a bit slowly when this happens as well, it can take more than one click to close it.

I've tried just about everything in [this article], none of it works.

Firefox opens with a new tab containing 8 links per row. However, all subsequent new tabs have only 6 links per row. They used to always have 8 links per row. Why? A bug or a configuration change? I have made no changes.

For the past year or so, I keep getting this message when trying to access the grocery store website. I'm not really sure what to do to correct this problem or why it started happening. You don't have permission to access "http://www.kingsoopers.com/?" on this server.

Reference #18.13903a17.1684424374.5719945a

The icons when I watch a video are huge and not in the actual video. It's mostly in YouTube but occasionally other websites will have giant weird icons. I have no idea why it's doing this. My Firefox is up to date, I've scanned for viruses or whatever, I've tried disabling add-ons, I've reset my laptop, and just about everything else. It's not zoomed in or anything. It's not the end of the world and I can deal with it but it's kinda pissing me off. Been going on for about a day now.

I'll link a screenshot.