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account data lost

hi, i formatted my laptop, downloaded firefox, signed in and my old data didnt show up, i clicked sync but nothing changed. all my old passwords are lost and thee is no … (читать ещё)

hi, i formatted my laptop, downloaded firefox, signed in and my old data didnt show up, i clicked sync but nothing changed. all my old passwords are lost and thee is no history before today.

Задан creh21 1 год назад

Последний ответ от Paul 1 год назад

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Firefox updates even though updates are disabled

I am running Linux Mint 20.3 Cinnamon. When installed through the Mint Software Manager, Firefox comes with the DisableAppUpdates policy enabled, which is meant to disabl… (читать ещё)

I am running Linux Mint 20.3 Cinnamon. When installed through the Mint Software Manager, Firefox comes with the DisableAppUpdates policy enabled, which is meant to disable automatic updates. This suits me just fine, as I prefer to update Firefox manually as new versions are released rather than have them pushed on me. However, I've found that Firefox does update automatically. In fact, because of the policy, I am unable to prevent it from updating automatically. As you can see in the included screenshots, I am running the most recent version of Firefox (released today), despite updates being ostensibly disabled. I cannot find a way to disable the policy or prevent the automatic updates.

Why is this happening, and how can I stop it?

Задан sketchguess6218 1 год назад

Последний ответ от James 1 год назад

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Not populating saved logins

When I attempt to login to different sites, I am unable to select my saved logins from the drop down box. When I click on the login username box, the login flashes and d… (читать ещё)

When I attempt to login to different sites, I am unable to select my saved logins from the drop down box. When I click on the login username box, the login flashes and does not allow me to select my saved username and password. So far, I have tried restarting my computer and unchecking and checking the auto fill option in settings. Please help!!!

Задан ajalexander41 1 год назад

Последний ответ от jonzn4SUSE 1 год назад

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Firefox loading

Not sure what is wrong, but when I boot up computer and click on Firefox logo it appears that many, many pages open and makes me think I have a security problem. In addit… (читать ещё)

Not sure what is wrong, but when I boot up computer and click on Firefox logo it appears that many, many pages open and makes me think I have a security problem. In addition, Google keeps saying I have sessions open but I have not done so. I have changed passwords, but I am still worried. I found another IP address on my security detail. I am an old lady and pretty worried. Maybe I should go to another browser.

Задан Rose 1 год назад

Последний ответ от jscher2000 - Support Volunteer 1 год назад

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How to disable a specific add-on for certain websites manually?

I know that there has to be a way to edit the about:config to manually disable individual add-ons (addons) for certain sites. Some add-ons have this built into the extens… (читать ещё)

I know that there has to be a way to edit the about:config to manually disable individual add-ons (addons) for certain sites. Some add-ons have this built into the extension itself but others (like Honey) are either off or on, but I cannot find any documentation on it.

I would still like to use the extension without having to remember to turn it off and on all the time for websites that I do not want it to spam suggestions at me. Thanks in advance.

Задан KD 1 год назад

Последний ответ от TyDraniu 1 год назад

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Firefox Addons not showing up on Customize page

Hello, I downloaded Firefox on a new computer. I logged in with my existing account and synced my data This was successful. All of my bookmarks and extensions were down… (читать ещё)

Hello,

I downloaded Firefox on a new computer. I logged in with my existing account and synced my data

This was successful. All of my bookmarks and extensions were downloaded properly.

I went into the customize menu to alter my toolbar. However, there were no icons for any of the extensions that I added, such as Bitwarden or Ublock Origin.

Due to this, I am not able to add these extension icons to my toolbar.

I verified that the extensions were all properly downloaded and that they work as they should.

I have already attempted to restart Firefox, uninstall and reinstall certain extensions, and to reinstall Firefox entirely. However, my extension icons do not show up still in the Customize menu

I am not trying to do anything in the Private Browser.

How can this issue be resolved?

Задан haseebrulesalot 1 год назад

Последний ответ от Terry 1 год назад

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Text is sometimes yellow. On a white background it is impossible to read.

Some text, and hyperlinks are yellow. Yellow text on a white background is impossible for me to read. Hyperlinks are normally blue. Can I change the text from yellow back… (читать ещё)

Some text, and hyperlinks are yellow. Yellow text on a white background is impossible for me to read. Hyperlinks are normally blue. Can I change the text from yellow back to blue?

Задан ajwh5150 1 год назад

Последний ответ от cor-el 1 год назад

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All my tabs are gone

Hi! I recently closed Firefox like I do every single day, and when I came back all of my tabs were gone. A folder appeard on my desktop with, what i pressume, is the file… (читать ещё)

Hi! I recently closed Firefox like I do every single day, and when I came back all of my tabs were gone. A folder appeard on my desktop with, what i pressume, is the files for the previous session. I moved the files from the sessionstore-backups folder to the Firefox profile folder and nothing happened. Can someone please help me?

Thanks!

Задан cookingfortwo 1 год назад

Последний ответ от cor-el 1 год назад

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Firefox icon dissapears from taskbar every time the app is updated

Pretty much the title. On the first launch after update, the firefox logo on my taskbar turns into a blank page icon (with the top right corner folded down) and then afte… (читать ещё)

Pretty much the title. On the first launch after update, the firefox logo on my taskbar turns into a blank page icon (with the top right corner folded down) and then after I close the program there is no icon for it on my taskbar.

It only takes a few seconds to add it back to the taskbar, but it's been happening for a few months now, and with these frequent updates it's gotten pretty frustrating.

Задан heegagugerk 1 год назад

Последний ответ от 2MuchC0f33 1 год назад

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I changed a password but don't know what the mask did or maybe that wasn't the problem. but my email provider doesn't let me in

I can't get to them. it's an email provider called tutanota it's encrypted email. I just changed the password and didn't save it in firefox so what is stored there is the… (читать ещё)

I can't get to them. it's an email provider called tutanota it's encrypted email. I just changed the password and didn't save it in firefox so what is stored there is the old one. I changed that about 2 hours ago but I don't know if that mask creator created some other info or what and now I can't access my email. can you help me? they don't have support for free users. please, I can't lose that account, I use it for work

Задан noskynetno 1 год назад

Последний ответ от James 1 год назад

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Extensions missing from customise toolbar menu

After having to refresh Firefox, all extensions are missing from my toolbar. They're still installed and function but some require tweaking options on a per page basis an… (читать ещё)

After having to refresh Firefox, all extensions are missing from my toolbar. They're still installed and function but some require tweaking options on a per page basis and it's a hassle to have to work through multiple menus when they should just be a click away. From other answers, it seems like the extenstions should be in the customise toolbar page but only the standard options are there. I've tried disabling and enabling them, as well as removing and adding them again already with no results.

How do I either get them back to the toolbar or the customise page so I can add them myself?

Задан theforbidnone 1 год назад

Дан ответ TyDraniu 1 год назад

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what prevents from accessing the site https://www.googleadservices.com/

Regardless of the OS or Browser , trying to access the site https://www.googleadservices.com/ results with a failure described as "We can’t connect to the server at www.… (читать ещё)

Regardless of the OS or Browser , trying to access the site https://www.googleadservices.com/ results with a failure described as "We can’t connect to the server at www.googleadservices.com."

Specifically this error message was just obtained on macOS Ventura 13.1 on my Intel based MacBook Pro using Firefox 109.0.1. It happens on all Windows machines I tried, on my iPad and iPhone.

I saw at least a million similar questions similar to this one, even more advices on how to address it - and no answer helps.

Задан nik23 1 год назад

Последний ответ от nik23 1 год назад

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Incompatibility when running Adobe Lightroom Classic

Hi, I am a photographer and use an asset management and editing program called Adobe Lightroom Classic. Another photographer and I have found that when Firefox is running… (читать ещё)

Hi, I am a photographer and use an asset management and editing program called Adobe Lightroom Classic. Another photographer and I have found that when Firefox is running at the same time as Lightroom, the whole computer slows to a stop. CPU usage showing 100%, with both Firefox and Lightroom using all the resources. m a photographer and use an asset management and editing program called Adobe Lightroom Classic. Another photographer and I have found that when Firefox is running at the same time as Lightroom, the whole computer slows to a stop. CPU usage showing 100%, with both Firefox and Lightroom using all the resources.

Lightroom runs okay alongside other browsers. Firefox runs well at the same time as other editing software including DxO PhotoLab 6 and ON1 Photo Raw

I run Windows 10 with AMD A10 processor, 32 GB RAM

Задан Ivor 1 год назад

Последний ответ от Dropa 1 год назад

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Firefox crashes on KYB input

After downloading the latest update this morning in desperation, Firefox crashed on first character of the primary password again and again and again. This time, started … (читать ещё)

After downloading the latest update this morning in desperation, Firefox crashed on first character of the primary password again and again and again. This time, started new tab, tried to type L into the address line and Firefox crashed AGAIN. Eventually, I have found that if I open a new tab and input a character into the address bar, I get one of three results. a) I input L and an L appears. If that happens, I can go on to use Firefox. b) I input L and get a totally random character appear. Could be S, or £ or $ or something else. In which case, I can't use Firefox. c) Firefox crashes.


jscher2000 Collaborator

‎02-02-2023 10:13 AM

Whoa, that sounds really severe. When this happens, is the Mozilla Crash Reporter dialog coming up? If so, you can share your crash reports with Mozilla Support volunteers for feedback on what might be causing that. See: https://support.mozilla.org/kb/firefox-crashes-asking-support

Yes, this is the 6th attempt to start Firefox and keep it going beyond the first keystroke input. I keep restarting till it works. I do not do anything else except restart, then try to input a keystroke. I can copy and paste and all is well till I hit enter or some other keystroke. It sucks and the Firefox team must be getting mad at the crash reports. Taking out all the plugins didn't help, and neither did restart in safe mode. I just keep getting the same problem.

Задан julian.eley 1 год назад

Последний ответ от Paul 1 год назад

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Firefox Sync failed - is there a way to retrieve an older version?

Hello, I am in a dreadful situation. I needed to format my PC, changing OS from Windows 10 to Windows 11. I have backed up my Mozilla profile just in case, along with ot… (читать ещё)

Hello, I am in a dreadful situation.

I needed to format my PC, changing OS from Windows 10 to Windows 11. I have backed up my Mozilla profile just in case, along with other things.

Long story short - my backup failed. I thought that shouldn't be that much of a problem, as there's Firefox Sync. After getting the new OS, logging in to Firefox Accounts, syncing... nothing. It synced with the current state (so brand new browser) and didn't import anything. Bookmarks or history, which are very important to me. Currently, I have no way of retrieving them.

Is there a way to get Firefox Sync to Sync with what was saved some time ago? Literally anything before February 1st will work for me. I am very dependent on my browsers, Chrome synced perfectly fine, Firefox didn't.

I cannot find any relevant information on this topic, is there any chance of getting help here?

Задан Pemunio 1 год назад

Последний ответ от Paul 1 год назад