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Hello! This is probably one of those intrusive facebook things I won't be able to stop, but when I open messenger in Firefox, it prompts me every! single! time! to download messenger for windows, which I very much don't want to do. It does it via a box over my messages that I have to physically click away. I already have pop-up windows disabled for every site. I went to permissions-- notifications but it wouldn't let me add messenger. Is there anything I can do?

Thank you!

This is a very bizarre problem. Basically I can't install any Firefox addon neither on my desktop OR may laptop. I noticed this issue just couple of days ago. When I try to install any addon normally, from a link, it tells me that the addon can't be installed because the file is corrupt. Tried several addons, all same problem. On my desktop AND on my laptop. On my desktop I'm running ver. 103, but on my laptop I still had ver. 102.1, so there is no Firefox update issue. When I try to install addon from xpi file, it tells me that I have no permission to open that file and that's it. I tried to take ownership of that file but it didn't solve the issue I tried to disable my AV program, but it didn't do anything. On my laptop, I tried to refresh FF, no help. I tried to start FF in safe mode, same problem. I created new profile, same issue. Eventually, I totally uninstalled FF, removing program itself, removing Appdata folder and even registry entry. Installed fresh copy of FF, same problem exists. Then, I noticed one thing. When I tried to sync fresh FF installation on my laptop, it synced everything, EXCEPT for addons. So, something is preventing me doing anything regarding addons. Themes install just fine. I've struggling with this problem since yesterday and at this point I totally ran out of any fresh ideas how to solve this issue, thus posting here. I'll appreciate any fresh idea as what to do next. Thanks

Hi, In the past (last year), when I downloaded a vendor statement (PDF) to an encrypted folder, it would automatically encrypt. Now, the downloaded file does not encrypt. I have to encrypt it manually. I tried doing the exact same thing with internet explorer, it works. Not with the current Firefox (103). It seems to me this isn't a windows 10 (21H2) problem, but a Firefox bug, or there's a setting I don't know about. I download many PDF statements every month, so it would be great if this auto encryption feature is restored. Please help.

Thanks, Michael W

I have Windows 10 scaling set at 140%. This morning when I started Firefox, the scaling jumped to 175. If I change it back to 140% in Windows 10, it changes to 175% as soon as I start Firefox.

Is there a way to stop this?

I have followed all the advice I found online to try and resolve the issue with no success so far.

I have turned off Enhanced Tracking Protection for the bank's web site and have added their URLs to the Cookie And Site Data exception list.

I also contacted the bank's tech support for their web site, but they were unable to help.

This was not a problem until I updated to the Firefox version that debuted Total Cookie Protection.

Since the updates, prior to 97.0.2, I am having issues with the automatic download of files.

I have set up for files to open with specific programs, then I can save where I want and with the name I chose.

Now, I can still do that, but another download of the files still goes to my download folder. At the end of the day, I have to go delete all these files. How can I get this to stop?

Do I need a Mozilla Support account to get direct help from Mozilla instead of posting a question to the community which didn't resolve my issue?

I'm receiving this error for multiple websites, Macy's is one of them that I can't consistently access. The error message in the subject line and different reference codes appear. I've attempted to use the solution provided in the Help but it doesn't work. This has been an ongoing issue for other websites as well so I have been forced to use Chrome or Edge, which are not my preference. Nothing in the Help or Contributor resolves the issue either. I see the resolution but it didn't work for me.

Please help me resolve this problem because it happens randomly to specific sites. I don't remember them all but I know Macys is consistently blocked.

Thank you

after your last update my forge of empires doesnt fit my screen anymore. I tried zoom and 80% zoom and it doesnt help. I have to scroll up and down to see the whole screen. It seems like the menu bar is taking up too much room can I make the bars on top smaller? What else can I do

So I have never had a problem with YouTube up until yesterday, anytime I try to watch a video and click play or anywhere on the video it just has a circle that spins in the middle around a youtube button, or sometimes just a black screen.

I have tried clearing Cookies & Cache, tried in safe mode, tried with a new profile, disabled hardware acceleration, I even uninstalled and re-installed Firefox.

Still for some reason I am unable to watch videos and only on Firefox, it works fine in Chrome and Edge browsers.

I am at a loss on how to fix this, and I really don't want to have to use two browsers for watching videos and navigating the internet.

Any Ideas?

Also my Internet is not the problem, I have Gigabit Fiber.

1. i have firefox on my pc, now i installed it on my laptop 2. synced to my account on laptop 3. the internet went out halfway through the syncing process (only 3 addons or so installed and then it got stuck) so i closed my laptop and forgot about it 4. i opened firefox on my PC and the account synced 5. the addon bar flashed and all the addons except for 3 are now deleted (they are NOT disabled, they are completely gone from the addons page)

I don't remember the name of every addon i had installed but I need them back.

I just replaced my PC hard drive, Windows 10. I installed Firefox browser from Microsoft store. I have signed into my Firefox account online (that's where I am here, now). I wish to restore the Firefox settings, history and bookmarks as they appeared using the previous hard drive. When I just now installed and chose Firefox as my default browser, I was asked if I wanted to migrate settings from a previous browser. None of the choices was Firefox. I think I know why, but shouldn't I be able to import settings, etc. from my account? Is there a way to get all that back?

Thank You. Larry Young

I'm using the latest Firefox browser on my PC running Windows 10.

Suddenly the Flavicon for my web site (indymotorspeedway.com) is displaying Yahoo!'s flavicon in the tool bar. Other flavicons in tool bar are ok. When I open my web site in a tab, the correct flavicon appears in the tab. (see attached photo)

This problem occurred at the same time as another problem - My browser began displaying at a much larger size. Using <ctrl> + mouse scroll button, 80% is the size I'm used to seeing.

I checked that my Display settings in Windows had not changed.

[What may have started these problems: I don't use other browsers, but have them (Avast, Chrome, IE, Edge, Vivaldi) installed in case I need to test something. I started all of them to test a web site, before these problems began. If I recall, at some point I accidentally clicked by some box, which may have been changing my preferred search engine to Bing.]

I went to Firefox settings. I had to reset Firefox as the default browser. I can't remember if I had to change the default search engine back to DuckDuckGo.

I switched the zoom size from 100% to 80% and back several times. For now, the browser is back to displaying at its normal size.

Note: The correct flavicon is appearing in the tool bars of Chrome and Edge.