Форум поддержки Все продукты

I've got old emails cached locally for 2 IMAP accounts. Merely as a backup. Both of these accounts are long gone for years, but I always kept the emails as backup/archive copy.

However, when I try to move/migrate my profile to another computer (as I've successfully done many times over many years without problems), now these IMAP folders/emails vanish. Whenever I try to copy or repair these folders, Thunderbird prompts for a login and won't let me continue without. Login is impossible though since the accounts are long gone. :/

Is there a way to kind of "materialize" the IMAP cache which I can see and browse before I migrate the profile?

Big thanks in advance! PS: Next time I'll archive them while the accounts are still active. I promise! ;)

I've succeeded (with a lot of outside help - thank you Which?) in transferring my TB profile following the replacement of my HDD with an SSD. Now I'm stuck again, trying to transfer my address book from my saved back-up into the newly-installed copy of TB .

I have followed the clear instructions on this site regarding the need to export the address books as an LDIF file. But when I have selected this format in the box at the bottom of the AB page, and pressed 'Save', I cannot then find the saved file to transfer it to a thumb drive to install it into the fresh copy of TB. Where is it, for goodness sake? What am I missing (apart from a digital brain, of course)?

Greetings,

Thunderbird recently updated from 78 to 91 but, when as I was reading the release notes, it states:

"Thunderbird 91 is only offered as direct download from thunderbird.net and not as an upgrade from Thunderbird version 78 or earlier. A future release will provide updates from earlier versions.".

Not to sound paranoid but I didn't do a direct download from the site and just manually checked if there was an update via; Help > About > manual update option and it updated to the latest version as of this writing. I found out only after updating then reading the release notes.

My question is, has that "future release" been released so that Thunderbird auto updates from 78 to 91 and the release notes just hasn't been updated?

everyday when i get on my mac, Firefox acts as if I just installed it. I have to do the import of favorites and such.....sometimes it happens more then once on the same day, like if if it sets for a few hours it closes out. when I open it back up its like a new install.... Any ideas

I upgraded to 91.1.2 today and have been unable to open the program since. The program opens and I am asked to sign into Google for calendar sync but this window does not respond. Also the Preferences Tab is open which is not normal. The program hangs for about seven or eight minutes not responding and then crashes. The Crash ID is bp-96fabaaa-e5b9-4f12-841c-8a66e0210929 The program is using around 2.5 Gb of memory I have tried uninstall and reinstall but no success. I would like to go back to the old version but don't know how.

Hallo, This morning I was prompted to upgrade to Thunderbird 91, which does not run on my Mac because it has MacOs 10.11, and the new release requires 10.12. How can I downgrade to the previous release of Thunderbird? In fact, I cannot upgrade the operating system

Thank you

we can not complete set up of email. We have tried auto and manual set up. we have put in inbound and outbound info and system said it found configuration but still will not complete set up

Every time I upgrade -- or attempt to upgrade TBird to a the next version -- I go through this crazy kabuki dance where it claims that I must reboot first because a previous upgrade hasn't concluded. So I reboot. And try to upgrade. Same message. I have Thunderbird installed on two machines .. both Windows 10... one is fairly new HP (7th gen i7); the other other is fairly old custom job (1st Gen i7). The HP is doing fine. It's the older machine that's having issues. My current version of TBird is 78.1.14 (32 bit), which when I check "About" I'm told it's the latest version. However, when I check About it says I am up-to-date. But my HP just updated to version 91.1.2. Seeing that and despite the message in "About" on this machine (not the HP) saying I'm on the latest version -- I downloaded 91.1.2 and tried to install it. No joy. Again .. the message that a previous update is pending and instructions to reboot. I've gone through this cycle twice and .. done both a hard (power cycle) and soft (restart) re3boot -- no change. WHAT is going on?? Thanks!

OK I followed all the steps stated to backup my data/profiles but when I installed and updated my new laptop and then did the restore all my data was still gone, and Thunderbird keeps asking to make a new profile. I have lost a LOT of saved emails and am a little upset, what happened any ideas?

Have new HP AIO. Came with Chrome. First thing I did was delete Chrome. Went to Firefox. I love Firefox. Attempted to download. Blue status bar never completes. Checked in MS settings to allow all apps. Firefox button opens an empty browser window. Nothing works here. Thank You/Mike Owens

Hello, I would like to install an add-on from a file on my PC. The documentation says:

For advanced users: You can also install add-ons from a file. If you saved the installer file to your computer, (for example, an .xpi or .jar file) you can install the add-on using the gear icon in the upper-right area of the Add-on Manager Extensions panel. Select Install Add-on from file... from the menu, then find and select the file. My problem is that the gear icon does not appear anywhere on my panel.

There must be a new way to do it? Does anyone have a hint? My firefox version is 92.0.1 (64 bits).

Thanks!

I have looked at the FAQ for this subject and I suspect I am out of luck. I believe Tbird automatically backs up data and stores it in a "profile" file. As I was trying to save documents etc. on my old PC with a view to selling it I encountered a serious problem which caused me to take it in for repair. The shop reported a damaged drive and have saved whatever data they could before returning the old hard drive. I now have a new PC, have installed TBird from the internet but as I was not able to save the original profile, I have lost all of the folders with saved emails. Is there any way to recover that information? Presumably it's still saved somewhere under my profile? I would be grateful for any advice about that.

Geoff

I have installed Thunderbird on the new computer. In accordance with remarks I have moved all accounts and data. Unfortunatelly I can't find how to move filters rules. I have lot of them.Can someone help me ?

When i pull up google play to look at my list of apps firefox for android is aat rop of list showing its over 1GB in size?!? Why is that and should i uninstallit? (Its also showing beta version which i dont remember choosing as i dont like beta apps: here is screenshot