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This account is not active. Please contact an administrator if you believe this is an error.

I use Firefox for many years. Firefox is always synced and I use "Firefox master password". The problem is that every time I try to sign in my account I see this message:… (читать ещё)

I use Firefox for many years. Firefox is always synced and I use "Firefox master password".

The problem is that every time I try to sign in my account I see this message: "This account is not active. Please contact an administrator if you believe this is an error. " This message is looks like mozilla's prank, because someone needs to sign in first to get help! As I try to get help, "support mozilla" is drive me to an endless loop in Mozilla.org.

After several minutes (I think about 15minutes) I don't know why and how but I'm in! This is happened every time I try to sign in my account!

Why is so much time consuming and frustrating the way to sign in? What it means "This account is not active." and why don't given a reason why this happens or/and a way to fix? Why I can't just type the UN/Pass to sign in?

Thanks in advance and sorry for my english.

Задан AntonyMan 2 года назад

Дан ответ AntonyMan 1 год назад

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How to restore folder sessionstore-backups in folder .mozilla

I am a Linux user. So I have a folder called .moziila. Firefox use this folder to save settings and so on. If you are a Windows user you also have this folder C:\Users\&l… (читать ещё)

I am a Linux user. So I have a folder called .moziila. Firefox use this folder to save settings and so on. If you are a Windows user you also have this folder C:\Users\<username>\AppData\Roaming\Mozilla.

So I have a folder (Linux) /home/name/.mozilla/firefox/rt7gtt8p.default/ (I will call it System Folder later)

If I would be a Windows user I would have this folder here: C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Profiles\xxxxxxxx.default (I will call it System Folder later)

But I want to have a folder called "sessionstore-backups" in System Folder. I had it and I want enable it folder again.

How can I enable "sessionstore-backups" in System Folder? My goal is to have a file called recovery.jsonlz4. Without this folder Firefox will not create recovery.jsonlz4 for me. So I don't have a folder "sessionstore-backups" and I don't have a file called "recovery.jsonlz4" but I want to have it, but how? Maybe I need to add something to about:config?

Задан ddd.18et 1 год назад

Последний ответ от ddd.18et 1 год назад

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Audio Control Pop-Up Window

Every time a website with audio plays in Firefox version 81.0 (64-bit), a pop-up window (similar to the one in the attached screenshot) appears in the upper left corner o… (читать ещё)

Every time a website with audio plays in Firefox version 81.0 (64-bit), a pop-up window (similar to the one in the attached screenshot) appears in the upper left corner of the screen. This never happened in previous versions of Firefox. I haven't found a way to disable it, if that's even possible--which I hope it is. The pop-up is not a major inconvenience, just an annoyance, because it disappears after 3-5 seconds or so. Nonetheless, I'd like to be rid of it altogether.

Задан Will 1 год назад

Дан ответ TyDraniu 1 год назад

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tabs open on restart

SINCE the upgrade to 80 when i reopen FF it automatically reopens all of the previous tabs that were open when I closed the previous time - I do not have this enabled in … (читать ещё)

SINCE the upgrade to 80 when i reopen FF it automatically reopens all of the previous tabs that were open when I closed the previous time - I do not have this enabled in the options.

Задан Wayne 1 год назад

Последний ответ от cor-el 1 год назад

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Picture-in-Picture module loses time.

I'm streaming video a lot in the PiP breakout window while reading other web pages. I think it's a great feature and I've seen some improvements in the UI over time. I wa… (читать ещё)

I'm streaming video a lot in the PiP breakout window while reading other web pages. I think it's a great feature and I've seen some improvements in the UI over time. I was hoping this problem would have been fixed in the latest update or noticed by someone either in development or another user at some time, but I could find no reference to it when searching the help pages.

When the video is playing in the window, everything works fine. Except when I'm watching something like a live broadcast that has breaks in it for commercials. My practice is to keep an eye on the video playing when I've muted the tab, while I continue my reading in other tabs. When the program comes back on in the PiP, I unmute (demute??) the tab and usually return the picture to the host tab, then go full screen.

At least half the time I do that, the navigation bar - where you can stop/start the play, go forward/back 10 seconds, and where you see the red "LIVE" notification or how many minutes/seconds you are behind the LIVE stream - shows that my program is now minutes behind the LIVE point. The funny thing is, it doesn't do it consistently and I have tried several things to figure out if it's something I'm doing. But there is no rhyme or reason why it's happening. It did this when I had Windows 8, and continued after I installed Windows 10.

For a three or four minute break, I will lose perhaps two or three minutes. I suppose that if I left it in the PiP configuration and just let the program play for the two or three hours it would take for the duration, the time would slip maybe as much as forty five minutes to an hour. Typing this statement now is going to push me to try it next time for an observable result. Again, though, it doesn't happen every time.

My guess is that, for some reason, video frames are being dropped when it's in PiP mode and instead of 30 fps it's only delivering 15 fps. (If 30 fps is what's normal.) I do not have this slippage when I maintain the picture in the standard size video box or when it's full screen. So yeah, as I'm thinking more about it, a distinct possibility is that the frames per second is reduced for the PiP, because it is not able to keep up with the higher frame rate. But then the question is why doesn't it do it 100% of the time.

So thank you all for thinking about it, and multiple thanks to the ones who can help this one be marked "solved". Later -

Задан robow1 2 года назад

Последний ответ от cor-el 1 год назад

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Master Password purpose

Hello. I use firefox on my pc. I created master password to work on few pc-s. But what is the point of it, since when I enter mozilla, it asks me to enter it, but I can o… (читать ещё)

Hello. I use firefox on my pc. I created master password to work on few pc-s. But what is the point of it, since when I enter mozilla, it asks me to enter it, but I can only close this window and just access anything. Is there a way to have a password that would stop other people using my firefox?

thanks

Задан icyturtle 1 год назад

Дан ответ cor-el 1 год назад

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Sending/Sharing YouTube Video To Email Address

Hello, First, I am not computer savvy! When I attempt to share a YouTube video with an email, a message appears saying (This file does not have a program associated… (читать ещё)

Hello,

  First, I am not computer savvy! 
  When I attempt to share a YouTube video with an email, a message appears saying  (This file does not have a program associated with it for performing this action. Please install a program or, if one is already installed, create an association in the Default Programs control panel.) 
   If there is help available, I'm all ears and very Thankful!!! 
                                                                                                  JSCL

Задан johnlyke 2 года назад

Последний ответ от cor-el 1 год назад

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Many page elements won't load

I refreshed my firefox a few minutes ago and the only way I can describe it now is broken. Many page elements won't load such as images on some sites, and in the example … (читать ещё)

I refreshed my firefox a few minutes ago and the only way I can describe it now is broken. Many page elements won't load such as images on some sites, and in the example I give here, the dark theme slider on YT doesn't show up at all. when I open the sidebar, the rest of the page becomes completely white. And the page is supposed to already be in dark theme. I am using the windows version. Can anybody help with this?

Задан yairmaor 1 год назад

Дан ответ cor-el 1 год назад

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Microsoft download ad banner in Firefox

I keep getting a Microsoft Edge download banner when I visit websites using Firefox as my browser. I have selected Firefox as my default browser in the Default Apps sett… (читать ещё)

I keep getting a Microsoft Edge download banner when I visit websites using Firefox as my browser. I have selected Firefox as my default browser in the Default Apps settings. I have installed an ad blocker, and turned off every notification switch I can find in Windows settings. I have taken ownership and changed permissions on every Microsoft Edge folder and file on my laptop. Then I deleted them all. I edited the registry to prevent Microsoft Edge from being downloaded or running at start up. I installed Winaero Tweaker and selected the "stop all ads in Windows 10." I still get the banner. Is there any way to turn this off?

Задан n4rod 2 года назад

Последний ответ от cor-el 1 год назад

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Why does it seem to be impossible to really block pop-ups?

Most of us have declined the gracious offer to be spammed incessantly by the website we're visiting by clicking the X on the upper right hand corner of the latest request… (читать ещё)

Most of us have declined the gracious offer to be spammed incessantly by the website we're visiting by clicking the X on the upper right hand corner of the latest request to register and be notified of all their incessant and unending notifications and drivel. We've probably done this tens of thousands of times. The chance of someone clicking yes must be 1 in thousands yet they aggravate and irritate us to no end because they DO NOT CARE. If they can make a penny while aggravating 10,000 people they'll do it. That's the kind of people we have working in management these days. Truly the slime of society.

Is there really no way of stopping these things? Firefox's offer to block pop-ups is a frighteningly dismal failure as are all other browers' attempts. Is there really no solution other than using F9/Reader View which doesn't work on many sites? Or disable Javascript which takes much longer than closing the pop-up and usually renders the site unreadable anyway?

Задан moz2u 1 год назад

Последний ответ от jscher2000 - Support Volunteer 1 год назад

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A folder in Bookmarks disappeared AGAIN!

A folder in Bookmarks disappeared AGAIN! This is ridiculous. Every now and then Firefox loses a Bookmark folder. To make matters worse, I can waste a lot of time trying t… (читать ещё)

A folder in Bookmarks disappeared AGAIN! This is ridiculous. Every now and then Firefox loses a Bookmark folder. To make matters worse, I can waste a lot of time trying to find it and get no where. I have better things to do than trying to find lost Bookmark folders! How can I easily find the very important Bookmark folder quickly? Undo does not help.

Задан Wayne Carpenter 2 года назад

Последний ответ от cor-el 1 год назад

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Kid safe site List , make FF safe for kids ?

Hello & Thanks ; Win 10 Is there a way to make FF safe for kids . I have written a Kid-Safe-Browser in vb.net 2019 .vb , but it uses IE11 , which has to many limitat… (читать ещё)

Hello & Thanks ; Win 10 Is there a way to make FF safe for kids . I have written a Kid-Safe-Browser in vb.net 2019 .vb , but it uses IE11 , which has to many limitations . So I am looking at FF . Is there already something in FF for this , or is there already an extension for this . A list of allowable sites , if not in list then can't get there ?

Thanks for your Help...

Задан vmars316 1 год назад

Последний ответ от cor-el 1 год назад

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installing Filelink for large files

The official instructions on Thunderbird 68.12 state: Configuring Filelink To use Filelink, you must first create a new account (or configure an existing account) with an… (читать ещё)

The official instructions on Thunderbird 68.12 state:

Configuring Filelink To use Filelink, you must first create a new account (or configure an existing account) with an online storage service provider.

   At the top of the Thunderbird window, click the Tools menu and select Options, or click the menu button fx57menu and choose Options.
   Select the Attachments panel and choose the Outgoing tab. 

Sounds easy, but my 'Options' menu has no 'Attachments' panel to select, thus no 'Outgoing' tab to select.

Задан don-greenwood 2 года назад

Последний ответ от don-greenwood 1 год назад

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"restore previous session", "always check if firefox is your default" are greyed out on new computer

I recently bought a new computer, a custom build, and on firefox the above mentioned options are greyed out. I found this thread https://support.mozilla.org/en-US/questio… (читать ещё)

I recently bought a new computer, a custom build, and on firefox the above mentioned options are greyed out. I found this thread https://support.mozilla.org/en-US/questions/1215650

In my Profile Folder, I do not have sessionstore [v56] sessionstore.jsonlz4 file(s), though I do have the sessionstore-backups folder and it contains recovery.baklz4 and recoveryjsonlz4.

Can I just move or delete the sessionstore-backups folder?

Задан kkolsbun 2 года назад

Последний ответ от cor-el 1 год назад

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Using ff on my pogo my mouse will not work on certain games like scrabble.

FF will not let mouse work in certain instances, on my game site pogo, when I have ff and another tab up it freezes sometimes and will not let me X out with the mouse. I … (читать ещё)

FF will not let mouse work in certain instances, on my game site pogo, when I have ff and another tab up it freezes sometimes and will not let me X out with the mouse. I do not have these problems with another browser.

Задан pygmy 1 год назад

Последний ответ от cor-el 1 год назад

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remove Search with Amazon from address bar suggestions

Everytime I open the suggestions in the address bar Search with Google or Search with Amazon appear at the top. You cannot remove them by using the 'forget about this sit… (читать ещё)

Everytime I open the suggestions in the address bar Search with Google or Search with Amazon appear at the top. You cannot remove them by using the 'forget about this site' feature and if you change the browser.urlbar.openViewOnFocus to 'False' you don't get the suggestions. Can you tell me how to permanently remove Search with Google or Search with Amazon from the suggestions. Thank you.

Задан gspotts 2 года назад

Дан ответ jscher2000 - Support Volunteer 2 года назад

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Every week i have to re-logon to sites

Once every week it seems Firefox forgets im logged in and kicks me out from every site. I can close Firefox and turn off computer and im still logged in on Youtube on st… (читать ещё)

Once every week it seems Firefox forgets im logged in and kicks me out from every site.

I can close Firefox and turn off computer and im still logged in on Youtube on startup, but some time during week it seems to drop the logged in state and i have to redo it on multiple sites.

Im starting to wonder if it has something to do with my Phone visiting Youtube on same account that screws it up. It seems to happen when i disappear from PC for some hours and comes back. In that time ive usually streamed Youtube content on Chromecast.

Ive had this happen meanwhile i was logged in on Youtube with the tab open. Once i refreshed i was logged out. Ive cleared cookies/cache to test if that was the issue but that didnt fix it. Other than that clearing cookies is disabled and has been so at all times.

This problem has been going on for a few months.

Задан MeSaber 1 год назад

Последний ответ от jscher2000 - Support Volunteer 1 год назад