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So the problem is most prevalent on YouTube but other sites as well. I'll click full screen on a video and it'll look like it's going to maximize the video but then it boots me back to the home screen. I have to click on Firefox again and get the page pulled up again and then click full screen and it usually works. Sometimes I have to cycle through this once or twice

I am posting this issue at the request of E from Firefox's app developer feedback after I submitted an app review.

The app continues to be unstable on my Pixel 6a (latest OS, Android 13) after freezing up on what appears to be any heavily scrolled pages or those that create a heavy cache. This freezing then causes abrupt phone restarts shortly thereafter, but not always immediately. Usually the culprit seems to be linked to Facebook album viewing, Imgur albums with article-length descriptions, etc. The abrupt phone restarting occurs whether force stopping Firefox and clearing the cache right away or not (although the restarts seem to happen faster if I force stop the app). I have simply closed the app during the freeze, put my phone down, and come back minutes or hours later to it having restarted on its own.

In addition, open tabs have a tendency to lose their scroll spots on a non-infinitely-scrolling page (e.g. an article not requiring expanding) when the app is minimized but not closed. This is probably unrelated(?) and isn't as critical as the spontaneous restarts, however.

It looks like many Pixel 6a users have had this issue, although those support threads from 8-9 months ago have now been archived. Someone else mentioned scripts from the websites themselves may be to blame? Would be curious to hear of any specific fixes. Thanks!

Hello, I have had issues with multiple crashes with Firefox for I Os, now when I try to access my xfinity email, I get the to and from but not the body of the email. I updated Firefox and rebooted my iPhone but still the same results.

Frequently crashes without warning, pages lag constantly where scrolling down is impossible, even after the page is refreshed. Creates way too many new tabs (like 50 a day) and ads mess up the design of the webpage.

I’d like to start off by saying that I’ve been a Firefox user for you know probably a couple decades anyway. Today Mar7 whenever I clicked on the link in Apple Mail Firefox tried to launch the site and it crashed. I tried it multiple times, different emails, same result. I tried restarting, this is also on my iPad so it’s iOS only. (No problem on my desktop) and it just keeps crashing when I have tried turning my VPN off and turn it on and restarting in pretty much everything I know to do so like I deleted it which I really don’t wanna didn’t want to do but I didn’t see any other solution. so HELP

i am badly facing the unexpected shutdowns issues on my website about call girl in bangalore rajajinagar i have checked the following issues but still not solved? Conflict with other software or programs running on the computer.

Corrupted or outdated browser or system files.

Insufficient system resources, such as memory or storage.

Issues with the browser's profile or settings.

Conflicting add-ons or extensions.

Outdated graphics drivers.

Malware or viruses.

Corrupted or outdated browser extensions.

Conflicting third-party software.

Network connectivity issues.

firefox for iOS 113.2 iOS 16.5 iPhone 8+

okay, so: this has only been an issue since i updated to iOS 16.5. i can open firefox for iOS without issue, and i think if i just tapped into the search bar that might be fine? (unclear.) but what i know is that as soon as i try to type in the search bar, the app crashes! how can i fix this?

Firefox has been crashing my phone for a while now. It finally was able to generate a crash log. Can someone take a look at the log and see what might be causing it? Thanks.

https://crash-stats.mozilla.org/report/index/32b12d52-cee0-49a4-bc70-7fea40230419#tab-rawdump

Old thread talking about the crash if anyone's interested.

https://support.mozilla.org/en-US/questions/1408791

My phone is on Android 13 with the latest Firefox update. Under "Crashes" in Settings, there isn't much.

Here's a video: https://imgur.com/a/7etdWuL

Hello everyone

I'm at a loss. FF for iOS (iPhone 7) keeps crashing every few days (no other apps have similar problems). It then asks to restore tabs from the last session, which mostly works, but every few weeks, all tabs are lost (about 20..50 total). In history menu, open tabs from last session is greyed out. When the tabs are are lost, they're also instantly purged from FF sync. >:(

I'd love to use FF on iPhone, since I'm using FF sync extensively and successfully on multiple PCs. But on iPhone, FF only causes me pain and suffering (i.e. the need to comb through months of history in the hopes of catching all lost tabs). Is there anything I can do that FF on this platform gets more reliable?

It seems, the more connected we get, the more data we lose. :(

Best regards

Björn

When reading the site https://hellasjournal.com after a while Firefox freezes and crashes. It's not a site problem because with Chrome works fine.

Ever since the new update my Firefox has deleted all my tabs and won’t let me open any urls. I’ve already uninstalled and reinstalled the app to no changes. The only solution I’ve seen that could work would be sending my log report, yet haven’t found anywhere to post said log. Overall I’m lost at where to solve my problem with my app crashing. For context I’m using an iPhone that’s currently running iOS 14.

Woke up today and ipad crashes each time i try to go to a webpage in Firefox. Worked fine last night. ios14.1, can’t upgrade this ipad now. Have deleted and re-installed Firefox multiple times, rebooted ipad, can’t even access Troubleshoot mode bc it immediately crashes and closes Firefox. Please help.

My Firefox on my iPad alsways crashes when I try to select a synched tabs from another Firefox on a different device. The tabs from the other devices show up and the sync is always up to date, but the windows does not react on any interaction, instead the Browser crashes after about 1 minute of inresponsiveness and returns to the home screen of my iPad. I already discenneted and reconnected the Firefox account used for sync on this browser, it did not help. I use the same Firefox version on my iPhone and that does not have this issues, selecting tabs from other devices works as intended.

Firefox version: 114.3 (31916) iPad OS: 16.5.1 (did not work in iPadOS 16.5. either)

Hello,

I've told to report technical issues on this website.

I've noticed an issue with Firefox iOS where, if Firefox silently crashes and I open a new tab by doing a long press on the iOS home screen, then selecting New Tab, Firefox only opens that new tab and does not restore the previous session and all previously loaded tabs are gone.

That has happened to me multiple times now and I've had to then try and figure out which tabs I had open by going through the browser history, which is pretty annoying.

To prevent that, I'm pretty much not using the long press > new tab functionality at all anymore and instead I open the app first, then open a new tab. Sometimes, I'll open the app, and if the app crashes, THEN I'm asked if I want to restore the session. Then I have to make sure to not accidentally press NO cause it seems there's no way to get that session back afterwards.

I would suggest a few ideas to prevent this issue: - please offer a setting to auto-restore previous sessions after a crash, instead of asking - alternatively, if pressing NO, or opening a new tab from the homescreen with a long press, offer a way to restore a previous session somewhere on the new tab page