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Hello,

I have been using Thunderbird for about 15 years, primarily with version 52.1, on multiple computers, with multiple accounts. Currently I have one commercial google account, and three zoho.com accounts, and I'm using the latest version of Windows 10 Pro 64.

Today, when I went to check my emails, the zoho accounts has THOUSANDS of old emails, six months old or more, with recent dates and times shown, and multiple copies of each email. The total was about 80 thousand, and still counting. The Google account was fine.

So I closed Thunderbird. Then I went to zoho.com to get a web view of my accounts, assuming that they had been hacked. But to my surprise, everything looked normal there. Just my regular emails.

So I went to another computer, and found the same problem with Thunderbird. So I assumed it was something to do with the old version of Thunderbird, and started doing upgrades. When I got to version 68.1, the craziness stopped. I could check accounts, and it came back with no new emails, so I was relieved.

But I did not like the look of 68, and could not find any add-ons or extensions to make it look better. So I decided to continue upgrading, hoping a newer version would look better, or have more options.

When I got to version 101.2 I was really impressed with the colors, but then it went crazy again, downloading thousands of emails. So I kept upgrading to the latest version, 115, but the problem did not go away.

So now I am stumped. Is it something in my settings? How can I fix this? Please, please help!

Thank you, Dave Morris

I'm using Thunderbird 115.9.0 (64bit) on Linux Mint.

Yesterday, I performed a complete reformat and upgrade to the latest version of Mint and I've been struggling to read emails in Thunderbird ever since. The text in the emails I receive is absolutely tiny - I'd say it was almost impressively small if it weren't so infuriating.

I've included a screenshot example of what I'm talking about. Note the size of the subject line at the top to see the disparity.

I've scoured the support pages and carefully followed the instructions given, but the aside from increasing the font of the program itself, there is no change in the text size of the messages themselves.

Any help you can provide will be greatly appreciated.

UbuntuStudio 22.04 uses the Firefox Snap package by default. The latest automatic update does not display pages correctly in normal mode, but does work correctly on Safe Mode. Snap.io lists only the latest version of Firefox so I was unable to ask snap to revert to the previous release (prior to 5 Mar 24) and by the time I had tried to investigate the previous version was no longer cached. I did not see a way to force a fresh download of firefox from the latest channel on snap.io.

I tried the snap beta channel for v124, but that exhibited the same problems.

I tried adding a symbolic link to colors.css after seeing firefox complaining that it could not be found when started from the command line. That removed the error/warning message but did not clear the problem with normal mode.

I use the en-GB locale extension only. The technical details about my PC are as follows:

• Operating System: Ubuntu Studio 22.04
• KDE Plasma Version: 5.24.7
• KDE Frameworks Version: 5.92.0
• Qt Version: 5.15.3
• Kernel Version: 6.5.0-25-lowlatency (64-bit)
• Graphics Platform: X11
• Processors: 12 × AMD Ryzen 5 7600 6-Core Processor
• Memory: 30.5 GiB of RAM
• Graphics Processor: RAPHAEL_MENDOCINO

I have now downloaded v123 and installed it in my local home directory, and that version is working well. I have removed the firefox channel via snap. It is likely to be a fault in the construction of the snap for v123 that was not present for v122 prior to 5 Mar 24.

When I right click on an image and select "save as", after selecting where to save it and then selecting save, firefox just hangs and is completely unresponsive, leaving me having to terminate it through task manager. No error message ever come up, Firefox just freezes.

fire fox usually has one row of frequently visited /fav web sites come up on the home page, but it has stopped doing this and even when i try and add them manually it wont accept them, the same when i try and boo marl a web page

Information panels show a mail has arrived but it does not arrive in my inbox. Therefore I can get no replies. Inbox display is totally different and nothing is ordered as before, by date etc.

I do like to work with Thunderbird - 115. At the moment there is one issue - for me very important - that prevents me to work with it. Since the last time TB executed a "compact folder" process i cannot recover the "compact away folders). I have indeed found the folders and everytime i copy them back in the profile, tb is filtering the "compacted folders" away again! To mention here is that i have turned off the compact process in the settings. It is indeed a bit frustrating. Even if i delete the account in question - in this case iCloud - and reinstall it with a new password, the folders will appear in my folder list and disappear after a few seconds...! Is there a parameter/filter that have to be turned off manually in the profile to reolve this issue? Please help - otherwise i will have to continue to work with Apple Mail - which is against my purpose. Thx a lot.

Firefox has been my default browser for longer than I can remember. Over the years, I have maintained a significant bookmark file for work. I recently purchased a new computer, and my zero bookmarks from the new computer have replaced all of the bookmarks that I had in my old browser. This is a bookmark file that has successfully followed me through multiple computers and even my ios devices. And now it seems to be completely gone. I've looked at the places.sqlite files, and the largest one is 20MB and is in my current default profile, but it is dated today. That makes no sense because I do not have any bookmarks on this older computer, and my new computer doesn't have any either. The bookmarks have also been completely deleted from my iPad, but miraculously are still on my iPhone (evidently I had signed out of Firefox for iPhone at some point so they do exist somewhere.) The thought of trying to rebuild my bookmarks is nauseating. My only thought is to sign out of the browser on all devices, then sign back in and sync on the phone. Would that repopulate the main file with what's on my phone? Any other ideas?

I printed a receipt for my job, but in the tab once I click "return to profile", the receipt disappears and I cannot retrieve it again. However, is there a way to retrieve my firefox print history at all and just reprint it from there?

I recall turning off this garbage at some point. Now it's hardwired without a way to turn it off in Search settings!!

Is there anything I can do to turn it off?

I use Mozilla as my browser on Windows 7. When I click on Mozilla I get an Error page which reads, " Server Error in "/" Application. Runtime Error. Not sure how to fix this. Can you help. Thank-you

I'm not sure where to put this post. Sorry.

I don't have a lot of internal hard drive space and want to have Thunderbird store emails to an external hard drive. So, I have a few questions about this.

Q1: How do I do this? I saw a procedure on a non-Mozilla site and it seemed questionable to me. So I thought it would be best to get the procedure from here

Q2: When I move the files (not copying them) will this impact the emails online (Gmail and Yahoo)? I don't want to accidentally delete them from the server

Q3: I am concerned about the following scenario: I tell Thunderbird to use the external drive. Thunderbird starts to download emails to the external drive. What happens to the emails that are on the internal drive? does Thunderbird move them to the external drive? Or will I have to move them manually? Can I safely move email folders on top of folders of the same name without messing anything up? (I'm concerned that Thunderbird would not know that a previously downloaded folder exists and would start to download it in the new spot. So when I move the folders from the old spot to the new spot, it would overlay the new copy and I don't want that to mess anything up)

I hope my questions make sense. I'm not always clear about how I ask things

I just updated Thunderbird. So, I'm running the latest version. I'm using Windows 10 (old computer)

Thank you MistWing

My phone is hacked through my formal email,the email is disabled already,the hacker of my email used another email for my recovery which I don't have access to. The hacker has been remotely controlling my phone since August and I haven't had my privacy. The encrypted files on my phone and all the legal made on my phone was done by the hacker because the hacked email is my business email which I puts all my data into. They hacked the email,used the email for frauds and encrypted the email and make it look like I am the one did it. Please safe me from the hacker please. When I signed up new email,the same thing keep happening. It's frustrating and stressful not to have a privacy. I am not working under any organization,I am self employed and I am from Nigeria. Am a priest,a guidance counselor and a business man. I am a family man, married with a kid. Please help me Mozilla. You have been helping me, please continue helping me and help me fully please. I have deleted the encrypted files but it will still comes back but these are the what I saw on my phone settings which I know that is not normal.

When watching videos on YouTube or Amazon Prime, Firefox will eventually stop recognizing keyboard and mouse input in all windows and tabs. This can happen after just a few minutes of video or after hours. It affects nearly all input: typing or clicking in webpages, the toolbar, the address bar, etc., though I can click the 'x' button to close tabs. When I close the final window, a dialogue will appear stating that Firefox is non-responsive and allowing me to kill the process. This seems unusual, because the OS's system monitor indicates there is plenty of unused and available RAM and CPU resources. Firefox behaves normally after restarting.

OS: Xubuntu 22.04 Firefox version: 120.0 (though previous versions have been affected for the last few months)

When I try to access https://smh.com.au I get the following response:

Blocked You have been blocked from viewing this page. Please check your browser settings and try again. If you believe this is a mistake, please contact customer support or visit our help centre. Error: e913161519201518

The site works with Microsoft Edge, which is not my usual browser. (That's Firefox). I have tried clearing history and it has no effect. Can anyone confirm that this is a Firefox message and what it means?