Форум поддержки Все продукты

Well, since I changed to a new computer with Win 11, videos on Facebook don't play right. They are videos that are posted by various people and real entities. They are not smooth. They start to play and immediately pause then jump forward then pause and jump forward. If I copy the link and go to Chrome, paste the link and play the videos, they are normal Never did that on my old computer. Any ideas why the videos don't play normal?

Why does the app force me into a new tab every time I leave the app and come back!?! Even for a moment. It’s messed up two things I’ve been working on now. How do I set it to behave like a normal browser and open to the page I was on when I left..?

Thank you.

Very similar to -> https://support.mozilla.org/en-US/questions/1427103

My firefox now freezes when I click in the URL bar. NO solution I have found so far other than task manager -> end task and restart the browser. Occasionally that will work, other times it will immediately freeze again.

Historically I have had a LOT of tabs open, more recently less than 20 tabs. I have never seen the issue before.

Windows 10 22H2 Ryzen 3600 32GB RAM Nvidia RTX 3060 LHR 3 Monitors 2 - 1920x1200, 1 - 1920x1080

What I have tried so far: - reboot - restart firefox - "refresh" firefox - troubleshooting mode - removed all extensions - removed some extensions - reduced tabs down to a few - tried to click in the start page search instead of url bar - turned off hardware acceleration - turned on hardware acceleration - turned off TLS DNS - using only 1 window at a time instead of 2 or 3 - waited for an hour or so and window did not become responsive

None of these solutions fixed the issue. A screenshot would be useless as the window looks fine, but the UI is unresponsive.

I have been using 4 email accounts with TB for years now with no problems - 2 use IMAP gmail accounts and two POP mail accounts. In the last week, when I open TB (on a mac OS10.15.7) I am asked to enter the password for these two accounts. I have not changed the passwords for these two accounts anywhere else so I don't know why TB suddenly wants me to enter them. No matter what password I enter here, I am told the login failed and am asked to enter a new password. I enter a new password and go back to being asked for passwords again.

What password is TB looking for? Where is it stored so that I can look for it? When I go to Settings/Privacy and security/Saved passwords only passwords for the two gmail accounts are shown. Where can I find the passwords for the POP Mail Server and how do I reset them?

I have Firefox on Windows, Linux, and Android. Anytime I use Firefox on a desktop, it sends me to Tornado Alley in Kansas. However, I am not in Kansas, and I don't have dog named Toto either. I am in the Detroit area. If I use other browsers, I don't have this problem. It only happens on desktop computers. On my cell phone it shows the correct location. I have already done the simple troubleshooting measure (for a year now: clearing cache, uninstall, reinstall, etc...) and NOTHING removes me from this Tornado Alley, Kansas location on the Firefox browser. If I use Chrome, Opera, Edge, etc... I don't get this problem. It must be something in the Firefox program.

Hello. I tried to log into account with two-factor authentication. after entering the code, the error "missing parameter: %(param)s" appears. Thanks for spending a time

As a longtime user of Thunderbird, I am very familiar with the Address Book. But a couple of years ago, "Cardbook" showed up on my Menu bar. It started out the same as the Address Book, but they are no longer identical. For example, in Cardbook my son's entry has one email address; in Address Book, he has four. What are the differences, and which one should I be using? This is of particular concern to me because I just synced my Address Books between devices using BirdieSync, and it wiped out a very important contact out of my Address Book. Luckily it was still there in the CardBook, but I don't want to lose my contacts in either.

Hi my email address (all services) has been migrated to a new company so I've got a new server name and new imap and smtp port numbers all of which has been duly filled in in the correct boxes (as far as I know). The new server name is mail.mail.coop the old one is smtp.iomartcloud.com. Everything seems to be working ok, ie. there's the new account listed in the left-hand window with all the folders and subfolders and all the emails in the correct places, all working fine inc. send and receive. The old iomartcloud account is still there just above it with all the folders etc. but no send and receive because the service has now been closed by the server company (all my emails have been transferred to the new server. If I go to my webmail page also all is ok inc. send and receive. I have set the new mail.mail.coop as the default and I've been trying to find out how to delete the iomartcloud one.

The problems I have are two: 1. I can't seem to find any way to delete the iomartcloud account from thunderbird. 2. Whenever I close and restart thunderbird it's forgotten the mail.mail.coop account/identity. I have to go to new account > existing email (my email address hasn't changed) and put in name, password etc. It all works fine again but next time I close thunderbird......

I know the server is ok and I know the passwords, port numbers, server addresses, etc. are ok because it all works fine each time I create the new account (for the 50th time!), so there's some other problem I haven't yet identified. I've searched on this forum and elsewhere, and hunted all around the settings menus but to no avail.

I wonder could the two things be connected? If I could delete the old account maybe it would solve the other problem. Note that both the email address, name and password are the same for both accounts, only the server address is different (and the port nubers maybe as well). And could the second problem be to do with the security settings of my browser or os? (brave browser, linux zorin os).

Sorry rather a long post! Hope someone can help me! Justin

I have scoured the web and read/tried everything. I cannot remove the time and date stamp from my documents. No matter what program/app they are printed from it shows up ruining my printing. I've tried unchecking the header/footer box. There's nothing in my brother printer set up regarding the date/time stamp. It has to be firefox. How do I fix this? I'm not a computer guru so I need details. I'm at my whits end! Thanks!

When photos, videos, or websites are linked on a FB comment, it used to display a thumbnail preview below the comment. Now it just shows the link. On mobile, the preview appears. So I'm thinking a setting got changed on the desktop version.

Does anyone know what the issue is and how to correct?

Hi,

I have a user who sends me an email to one of my email addresses and it always ends up in the Junk folder. I've repeatedly marked his emails as not junk but that doesn't seem to change anything.

Is there anything I can look at that will help me figure out why it happens, and hopefully find a way to fix it.

I'm on Betterbird in case that matters. I looked thru the release notes and there seems to be nothing tagged with the junk filter.

I noticed this in the X-Proofpoint-Spam-Details email headers: mlxlogscore=764 clxscore=1015

This person seems to be the only person that has this information in their headers. Is it added by the junk filter? Or is it something on the sender's side (he uses an icloud.com and a me.com address)?

Thanks,

L

Greetings, Mozilla Community

I'm contacting you to ask for help with a problem I'm having with Mozilla Firefox when attempting to visit the website https://proroofingcontractorgreenville.com/. The website won't load, and I'm not sure if that's because of a technical glitch, incompatibility with certain browsers, or anything the browser may be obstructing.

Has anyone else had this problem or has advice on how to fix it? I've tried removing extensions and cleaning the cache on my browser, but the issue still exists.

Any advice or tips on how to navigate the website more easily would be much valued. I'm grateful for your support in advance.

On an iPhone, Firefox stores your browsing history within the app’s local storage, which is not directly accessible due to iOS’s security restrictions.

However, you can only export your ~FUTURE~ local mobile browsing history by using Firefox Sync.

Firefox Sync does not work retroactively for local mobile browsing history from past sessions due to the way the synchronization process is structured.

TL;DR: I want to export my local mobile browsing history as .txt or .csv -- When you enable Firefox Sync, it starts syncing the data from that point forward. However, my pre-existing local mobile browsing history cannot be exported as a file such as bookmarks can, and it cannot be saved to my desktop via Firefox Sync for the reasons above. Thus, it is literally only possible to scroll over it and open the sites one-by-one in order to pop them into the Sync-able history, which I do not want to do using iOS automation...

Please fix or advise. Thank you.

I have the Latest Thunderbird 115.10.2. I am running windows 11 pro 64-bit, 23H2 - OS build 22631.3447 I have run the latest downloads (KB5036980) My Mail server is run my Virgin Media. My email account Has 5 accounts, I seperately have an account with Fasthosts My wife has a gmail account and a company email for whom she works, So in total I have 8 seperate account from which I have set to download emails from. All my Thunderbird account ave been set up exatly the same with the exception of which servers they go to to down load emails. All accounts are required to automatically download every 4 mins, I have NOT ticked the - Leave meesages on server and both sub boxes - * so many days and - until i dele them all are unticked. The advanced box at the base of the Server Settings tab, is set to include this server (whiche ever of my accounts server it is) when downloading emails. My problem is that my web email for Virgin Media should receive all email for the 5 account I have with Virgin media. I have not set virgin media account to divert any emails. I was under the assumption that if Ive set up Thunderbird to download all my emails every 4 mins then nothing should be left on my web mail account, or so I thought. Due to my wife not receiving emails to her via 2 of her account, 1. Virgin media 2. her company email. So I wnet onto my web account with virgin media and to my horror i had 999+ in my inbox and had 500+ in the spam box. thinking this was the problem I set about deleting all the emails, 1st i emtied the spam folder in bulk delete. I then proceeded to delet one at a time just in cas i saw some that needed to be kept. The deleted email box hit 999+ minbox was still at 999+, cutting a long story shoert - I deleted of 8k emails, talk about sor index finger, and going cross eyed. My web mail inbox was now clear of emails, didnt last long, so by having my thunderbird open on one screen, I had the web maill account opebn on my 2nd screen. when email cam in some wer downloaded to thunderbird - some were not, even the ones that were down loaded stayed on the server and were not deleted. I checked every account in thyunderbird just to make sure i was not setting thing up correctly, I had. all the incomming mail has been for either me or my wife both accounts are with virgin media. Thunderbird downloaded only one of the emails to my inbox, it did not delet it from the webserver, no has the other 2 sent to me, the one for my wife, not her company email, is still stiing on the server and has not been downloaded. What is going on, its driving me crazy try to resolve a problem that I though I didn't have.

Windows 10. Weird glitch.

If I use Wondershare UniConverter's downloader function to download a video, as soon as the download starts, all Firefox open windows close. This is a recent thing, the last couple of weeks or so. I have reinstalled Firefox and UniConverter. The first time I tried it after reinstalling UniConverter, all was well. But the same issue has shown up again. I have tried rebooting my PC to no effect.

Any bright ideas welcome!