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It when i am on YouTube, the top left icon doesn't show up, I had to use chrome for YouTube. But, I would like to use Firefox again and I did happen to uninstall Firefox and re-install Firefox. The problem is still there. I would like some help please....

Recently, I have noticed that on some websites certain key phrases or words are underlined in green and an advert pops up once you put your mouse over these words. In particular, phrases like "gold and silver", "black and white", "fresh food", "liberal", "conservative", "economy" (plus many others) have this featured attached to them. If you place your mouse over these words a small box pops up saying "savesupto10 percent", "download firefox", "consumers finance daily - save 100%" (etc) as well as some other websites your dodgy links.

Why is this happening? How do I get rid of it? It only cropped up recently.

Our companies continue using FF16.01 because higher FF versions hang after close. Same conclusion on 2013-11-25. Tested all the day: a working portable FF16, with extensions enabled, then disabled; plug-ins updated; parent.lock file deleted. Put on a USB stick. Then copy to C: User Account \Applications Data\PortApp (WinXP). Then update the working FF16 to FF25 (via portable apps). Start FF25, close... process hangs. One can only kill the process using Task Manager. Problem is only to FF. Please do something about it after 1 yr! I now use Chrome more.

When shopping on some web sites Firefox won't allow me to look at a product page. When I try it throws be out and redirects me to a search window? This doesn't happen on all sites and it doesn't happen if I am using Internet explorer.

I just downloaded firefox 25.0.1 (BTW. I have windows 8) I downloaded shumway I run about:config and "click to play" was true re-started browser, run about:config and I cannot see shumway on the list I run about:addons and changed flaswave to "ask to activate" re-started browser, went back to about:config and shumway is still not there... Anyway I tried to see if I could open you tube videos byt every time is asking to allow flash to run them, I guess shumway is not installed... sorry I am totally illiterate on this stuff :(

We have an iMac. The OS is 10.6.8. Firefox is 25 and says it is up to date. In the past few days it now crashes after about 30 seconds to one minute of being opened. I tried to post the error message below but it has 130,954 characters and the limit is 10,000

Hi I'm having some issues currently with my Firefox v. 25.0.1. As soon as I start the browser up, it tries to load the restore session page from the previous crash. Pretty much before the page could fully load Firefox would crash.

I have tried to create a new profile and the new profile seems to work just fine but as soon as I try to copy the sessionstore files from the crashing profile to the new profile, the same thing would happen. From time to time I would be able to get the browser working but that's maybe once in 25 or so attempts where it actually loads up correctly for me to restore my past sessions.

running ubuntu gnome 13.10 Firefox 25.0.1 firefox for canonial 1.0 flash 11.2.202.327

the video plays normally only the audio and video come in breaks for example 0,5 seconds play 0,3 seconds pauze repeat repeat infinity i could play any video fullscreen in 1080p on any website in the past i didnt made any major changes to my computer or any changes to flash or firefox i am insured i have the latest updates installed and made a reboot to be sure

maybe there is some simple solution but im not a professional with chrome from google i have no problems with flash i just prefer firefox now i have to switch browsers each time i come to a video or i just skip the video

greetings danny

I upgraded to Maverick on Mac. Several websites with streaming video now display "Video Format or MIME Type not supported." I have downloaded and installed the latest version of Flip4Mac. The streaming content plays fine on Chrome and Safari. Any idea what to do other than permanently switch to Chrome???

On my home System, I am [still] running Windows XP. When I go to "Help -> About", I get the message that my version of Firefox (22, I think) is up to date. However, periodically, I keep getting pop-up pages that are blank except for a small square in the middle that states that my browser is out of date and I should "click here" to download the current version. Is this malware? How can I stop this from happening? I have run a couple of anti malware programs that indicate that everything is "clean" but I *still* periodically get these annoying pop-up pages. [Specifically, I have used Malwarebytes Anti Malware and run the full scan and that is in addition to using Norton 360 which also "runs clean".] At the same time, nothing else appears to be affected and currently I just cancel these pages. Any ideas? Note that I went to the "about:configure" exercise to look at the "useragent" and there was nothing there to reset (the "reset option" was "greyed out"). PLEASE NOTE: THE "PROBLEM" HAPPENS ON A DIFFERENT WEB BROWSER FROM THE ONE WHERE I AM POSTING THE QUESTION!!! THANK YOU!!

Hi. I've been using FF on my laptop and desktop for 8 years now and hence I tried to give its android app a shot, but alas I can't see any of my bookmarks.

FF for Android;

Settings > Sync > Sync Settings and there I can see my Firefox snyc account. (blabla@gmail.com Firefox SYNC)

Did everything said on the Sync set-up page, and I'm sure I've done it right. Any suggestions?

Hallo, I have a website hosted on HostGator when i read a table of my MySQL Database using FireFox 25.0.1 browser it is very slow, when i am using Internet Explorer reading the records it is much faster. I already reset FireFox.

Please will you help me, Danielle

When I updated to Firefox 25.0.1 all my add-ons were gone so I downloaded some of them again. My problem is with Flashgot when I downloaded it I can add the Flashgot (thunderbolt) sign to the toolbar, but the Flashgot media icon (which looks like a cinema reel) is not visible.

So basically when I try to add add-ons I right click on the Firefox toolbar which gives me the option to "remove or add items" by dragging them. So I dragged Flashgot media (called FG Media) (which is not visible in the menu by the way) and predictably was not visible on the Firefox add-ons toolbar

Anyone know what's up?

Dear Sir or Madam

When I open the website https://settings.adobe.com/flashplayer/mobile/ to costumize the settings of flash player I get some weird symbols but nothing more.

I have tried disabling all addons I have but it didn't work also the theme I am using. Then I reinstalled the flash but still the issue kept continuing. Then I reinstalled the Firefox but still no solution.

I can send a ss related to this issue if needed.

Any help would be appreciated.

Yours sincerely.

corporate user. I was syncing bookmarks. No longer permitted to do this due to security crackdown. I have removed sync account, but firefox still attempts to contact the mozilla sync servers periodically.

How can I stop these contact attempts?

Thanks

Steve.

If on the current Firefox instance the master password was typed in does Firefox overwrite the related memory area on exiting? If not it would be maybe possible to do a cold boot attack here.

Here are the most recent 5 crash report IDs:

bp-811c5635-6623-4468-bf3e-7e7de2131210 bp-8653368e-a487-4b00-af18-8c1562131210 bp-2ea63a03-0750-4430-a12d-fb6342131210 bp-c0633e49-1c45-4e7b-aa4d-a516f2131210 bp-f40a4cdd-4b19-48a7-8e0f-081ad2131210

Hi,

Today i launched a new website, everything work exept that the background image does not load. There for my footer moves to the top of the screen.

I don't have any off these problems with other browser.

I tried the troubleshooting, cache empty, cookies ex. well everything i found on this site...

nothng seems to help the problem...