Known sender email marked as junk/bulk mail
Hi, I've been receiving email from my wife for years, using Thunderbird this entire time, meaning there hasn't been a change from Outlook or other email client. Recently,… (читать ещё)
Hi,
I've been receiving email from my wife for years, using Thunderbird this entire time, meaning there hasn't been a change from Outlook or other email client. Recently, say the last six weeks or so, all her email is going to the bulk mail folder. I tried setting up a filter so that her email address would always be recognized as legitimate email. It didn't work. Neither has marking all her email messages as "not junk", thinking it would re-train TB.
Also, it should be noted that her email address hasn't changed. It's been the same the entire 26 years she's worked for the company who her email account is through. Everything was fine until six weeks or so ago.
What can I do so I make sure her email messages make it to the inbox?
Thank you