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My PC died last week and I now have it back with a new hard drive (SSD). It's running Windows 10 and so far I have installed Firefox and Kaspersky Total Security, all of which I used previously. I have now installed Thunderbird but am unable to access my account. The password and configuration settings have been triple checked. Any suggestions re what I can try next please?

I'm trying to add a new account with my student email that is basically a gmail with a different name. When I try to create the account, Thunderbird launches the website that asks for my username and email. That same website will accept my password when using a browser but when Thunderbird opens it will not accept it. I've checked several times, I've even copied the exact same username and password from the browser to Thunderbird and TBird says that it's a wrong password and it absolutely is the right password. I tried to cancel the process so that the account is created nonetheless but when I click on it, Tbird will still try to open that website and will not accept the correct password. Please help!

Ver 100.0 Settings:Startup:Open previous windows and tabs is UNCHECKED. But every time I open Firefox, it opens the last site I had open before I closed it.

This worked before ver 100 and suddenly has stopped working with ver 100.

I even rebooted the computer (Win 10, 64-bit) and same behavior continues.

How can I enable the "ask to save logins and passwords" option? See the attachment. I do not use private mode and saving history is allowed. I can browse saved logins also, but I want to activate automatic infill of them. Firefox 102.0 64-bit

Hi, Yesterday I noticed problem with Thunderbird. When I try to add account (for the first time) i get a message "Unable to login at server...". The problem is, that ive checked each possible problem indicated by people on the Internet: - cookies set as "always turned on" - authorization method set as "OAuth2" - saved password - cleared - proper ports addresses - anti-virus app - disabled while trying to solve In fact, after I click "Done" (after i fill in NICKNAME/MAIL ADRESS/PASSWORD) in order to go to the authorization, the Gmail window pops up (that's great!). I can easily enter my email adress and password, but afterwards "Unable to login at server..." appears. The problem is not tied with THIS Google Account, emerges all the time, even for different accounts. I have no more ideas. Please help!

I have used Thunderbird for years and the login was automatic (stored password) but for some reason recently it's asking for my password and I have no idea what it is. The last readable emails were around 2/2022

The email address is [email]@bee-bradley.com

Thanks if you can help

Brendan Bradley [phone number]

Hi

I've tried to search for a solution but couldn't find anything. I'm using Thunderbird 91.9.1 on Linux (Ubuntu), however I've tried this also on Windows 10 and exact same problem. I'm using the owl plugin to integrate to Microsoft O365 - that part works just fine. My problem is I've imported a gpg key and when I try to decrypt emails, the lower left bar just says "Loading message" but nothing happens - no error messages or nothing.

I can decrypt the same message using the same key with GnuPG on the command line, so nothing wrong with the key. I've also tried using an external key instead on importing directly into Thunderbird - same result. Is there any logging I can enable that would help me troubleshoot this, google didn't give me any good answers?

Grateful for any ideas. Regards Christian

Hi, I hope someone can help me. I am an author and sell my book through KDP Amazon. Firefox is my default browser but will not let me log in to KDP. No problem with other websites including Amazon.com When I open the KDP log in page it accepts my email address but the password button has a row of asterix right across the window. I cannot delete whatever is in there or change the password via the forgotten password route. Thus to sign in to KDP I have to use an alternate browser. With both Opera and Chrome I can sign in with no problems. I have added a screenshot of the KDP log in which illustrates the problem. Grateful for any solution to this irritation. Thanks, Paul

I recently logged into my laptop, which has lubuntu installed on it, for the first time in some time. I had forgotten the primary password that I set in firefox on that machine. I was confused about this and reset my Firefox account password with my recovery key. Now the primary password on my main desktop machine has changed and I am unable to use the password manager. I am afraid of losing all my saved logins and passwords. I tried resetting the primary password on the lubuntu laptop but the method in the help article did not work.

How is it possible that the primary password changed on my desktop machine? Please help, I do not want to lose all my password as I do not remember them all and some of them were automatically generated by firefox.

I have noticed that if I use File>Empty Trash with TB 102.0, the Trash folder initially appears to be empty. However, if I close Thunderbird and open it again, the messages I thought I had deleted still appear in the Trash folder. In order to empty the Trash folder, I have to open the Trash folder and delete each message to avoid this problem.

I reset my privacy settings to "standard", as they were causing too many problems. I quit Firefox. Some websites (like Google) are still telling me that cookies are disabled, when they are not and don't allow me to go to these websites. I attached 2 screen captures. Any reason for this and how to fix this problem?

Thanks.

Starting today, with firefox 102 (on Ubuntu 20.04), I cannot open a url using the address bar. If I enter a url and then hit Enter, it brings up my selected search engine looking for that url, not opening the url itself. This has not happened before today. Is there a way to use the address bar only for opening addresses, and use the search bar for searching?

After upgrading on my Mac Pro 2010 to Thunderbird 91.10 I couldn't access my Google account. I found some suggestions (e.g. change to 0auth) - and eventually am able to receive e-mails. I still can't send them - not even when I went back to 91.4 (when I could send e-mails). I am being asked the password for my Google account, but when I fill in the correct one, I am again asked for my password - etc. I use the correct one as evidenced by the fact that I can access my Google account via Safari. I have contacted Google One. I followed their suggestion to accept Thunderbird on my Google account. I still can't send e-mails. Google One just now suggested that I no longer use Thunderbird as it does not seem to satisfy their safety standards. I don't want to do that (I like the lay-out). The alternative is to cancel my Google account. Please help: what is wrong - or if I am to blame, what am I doing incorrectly?

A website MultiSafepay.com has saved my CVV number in Firefox.

How do I edit the autofill data?

I can't get to the same payment page, to be in a position to delete it.

Most links on this matter refer to:

 Options => Privacy & Security => Forms and Autofill

However in my Version: Firefox 98.0.1 (64 bit) running on an up to date Windows 10 this feature is missing or deprecated.

Can anyone say how I could edit/delete this specific entry, or point me in the direction of where this data is stored?

In the mean time I can't recommend using Firefox for entering critical security data, where websites can allow the storage of CVV numbers.

For some websites, get the following error message: "Error: Secured connection failed. While connecting www.obelink.de, the following error occured: PR_END_OF_FILE_ERROR This web site cannot be displayed, because the authencity of the received data could not be verified" (Sorry - I use Firefox German version, so this is my translation of the German error message) I get this error mostly after Firefox update, presently: 102.0.1 (64-Bit) I tried to empty the cache, closed Firefox (Shft + Ctrl + Q), restarted - nope. Interesting detail: When connecting to www.obelink.de on my Samsung Tab A7 (Firefox for Android 102.2.0), the web site opens instantly. And the Android firefox is much faster that this here (Win 10). Can anybody help to fix the issue?

I cannot currently access https://thesaker.is/ as they are under DOS attack. When I try to access the HTTP sight, firefox is automatically changing what I type, adds the S, and then it cannot connect. Please make it stop "protecting" me. Please respond to to wayne@nano-dyne for any emailed notice as checking bonin006 is inconvenient

Thanks, Wayne Bonin

Hi, Thunderbird 102.0.1.

I have a masterpassword set, but have difficulty to understand what purpose it serves.

1: Load Thunderbird 2: Click cancel when asked for a password(No password is being entered) 3: The password dialigbox closes and Thunderbird loads. 4: The dialogbox occurs again. 5: Click cancel four times(no password entered) and the dialogbox closes and I'm in in Thunderbird. 6: The unauthorize person can read my e-mails. 7: Not sure if he/she can send and receive messages.

Sorry for my limited english.

Is this a bug or by design?

Thank you!

I continually get prompted to enter my password (saved on Thunderbird). When I do enter it, I get the exact same prompt. The work around that is successful 80% of the time is to log into https://accounts.google.com/signin/v2/identifier?passive=1209600&continue=https%3A%2F%2Faccounts.google.com%2FDisplayUnlockCaptcha&followup=https%3A%2F%2Faccounts.google.com%2FDisplayUnlockCaptcha&flowName=GlifWebSignIn&flowEntry=ServiceLogin -- which allows me to unblock Thunderbird. When that doesn't work, I have to open my browser and log directly into gmail, using the same password. The peculiar part is that, throughout all this, I seem to be receiving e-mails normally. This only happens on sending (or when my VPN is engaged, but that's a whole 'nuther ball of dung). The other strange bit is after it starts working, it works fine for a few days, sometimes weeks, then I have to go through all this again, so I know my settings are right.

When I try to send an e-mail I get a message that says that the client host rejected it and tells me to enable SSL in my client. This just began today (June 30). However my Thunderbird settings indicate that my connection security is SSL/TLS. What more do I need to do to enable SSL and be able again to send e-mails? My e-mail provider is frontier.com