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Sorry. We’ve locked your account. A comedy of errors.

Hi Firefox, thanks for a great browser. Could you please help unlocking the account for [REDACTED BY MODERATOR] I was busy logging in to Firefox (today's update) using … (читать ещё)

Hi Firefox, thanks for a great browser.

Could you please help unlocking the account for [REDACTED BY MODERATOR]

I was busy logging in to Firefox (today's update) using my account and wished to store my login info, but the link upon login was a long useless address specific to the post-login screen and related to adding more devices. I opened a new tab but this was, apparently, a sticky login and the new tab was logged in as well. I logged out of that tab with the obvious (hindsight) effect of interrupting the previous tab/s.

Long story short, the immediate effect was the message in the subject line of this mail. Firefox locked my account and I need it unlocked.

Thanks for your trouble. Kind regards Jacques


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Задан jaak0226 2 года назад

Последний ответ от Chris Ilias 2 года назад

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Strangers' gmail address superimposed on all Firefox screens

Hi. Today, I noticed an unknown gmail address is superimposed on every Firefox screen & site I visit. It is locked in position as I scroll. I've refreshed Firefox, … (читать ещё)

Hi. Today, I noticed an unknown gmail address is superimposed on every Firefox screen & site I visit. It is locked in position as I scroll.

I've refreshed Firefox, opened it in Safe Mode. Quit & restarted Firefox & still the strangers' gmail address remains in place, even when opening a Private Window.

Is "8brentk@gmail.com" known to anyone? Have I been hacked? What can & should I do to get rid of this weird thing? Thanks.

Задан abadalan 1 год назад

Последний ответ от abadalan 1 год назад

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Many common words missing in FireFox spell checker

I once found a live bug opened for this, but I don't find it anymore. The spell checking dictionary, as many pointed out, is horrible. It lacks tons of common words, as … (читать ещё)

I once found a live bug opened for this, but I don't find it anymore.

The spell checking dictionary, as many pointed out, is horrible. It lacks tons of common words, as well as commonly used tech,internet, you name it - jargon words.

Is there (there should be) a repository to add missing words? Through my usage I add words to my private dictionary. Would be shame not to use this as part of this bug handling.

Задан zarnivop 2 года назад

Последний ответ от pentaquark 1 год назад

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Stop with the unannounced updates

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox bec… (читать ещё)

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox because of unannounced updates.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]


Задан Michael Rohwedder 2 года назад

Дан ответ Chris Ilias 2 года назад

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Firefox on Windows 11 now runs at 100% and a stack of ram

Firefox on Windows 11 now runs at 100% and a stack of ram. Obviously this slows down my PC and this is only on the home page with nothing to look at. This makes it unuse… (читать ещё)

Firefox on Windows 11 now runs at 100% and a stack of ram. Obviously this slows down my PC and this is only on the home page with nothing to look at. This makes it unuseable. Tried help pages - no use at all. Why am I asking an unknown instead of Mozilla? To big for their boots?

Задан MikeB 1 год назад

Последний ответ от Terry 1 год назад

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Not able to download anything

For some unknown reason, I am no longer able to download anything in Firefox. The download manager just says "Failed". I tried using another browser and I am able to down… (читать ещё)

For some unknown reason, I am no longer able to download anything in Firefox. The download manager just says "Failed". I tried using another browser and I am able to download okay. Any help with this would be greatly appreciated. Thank you.

Задан joevegazo 1 год назад

Последний ответ от Terry 1 год назад

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Missing a suspicious Extension in the Manager?

I'm highly suspicious of an extensions i downloaded a while ago. It has blocked facebook from tracking me as some websites i access automatically uses Facebook. When I ch… (читать ещё)

I'm highly suspicious of an extensions i downloaded a while ago. It has blocked facebook from tracking me as some websites i access automatically uses Facebook. When I checked the manager to make an exception for a website I was using, I don't see it there, not even to disable it. I even double checked if my only blocker, UBlock Origin is preventing it from showing but it's not even there either. So now I'm worried my data is compromised.

Задан rdsreloaded 2 года назад

Последний ответ от rdsreloaded 2 года назад

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Picture-in-picture

I would like to enable picture-in-picture without constantly having a popup for it anytime my cursor goes onto the video screen. You could just put a button somewhere ou… (читать ещё)

I would like to enable picture-in-picture without constantly having a popup for it anytime my cursor goes onto the video screen. You could just put a button somewhere out of the way. It's so annoying I have to just disable it, and that's not right. Nobody needs popups of any kind for anything ever. It's the same as an ad.

Задан 36m2jones 2 года назад

Последний ответ от 36m2jones 2 года назад

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Specific web pages not working

I subscribe to the Times.co.uk but past few days am unable to navigate on the website eg if I press 'show more on the web page' nothing happens. `It does work however if … (читать ещё)

I subscribe to the Times.co.uk but past few days am unable to navigate on the website eg if I press 'show more on the web page' nothing happens. `It does work however if I access using my Safari browser, so clearly not a 'Times' issue

Задан carolinedudgeon2210 2 года назад

Последний ответ от cor-el 2 года назад

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Word and some jpg attachmets not opening. AOL says it is a browser problem. Have cleared cache (previous advice) still got problem. This a new problem last month. Help please

Clearing the cache and opening in troubleshoot mode did not help, hence repeated question. All attachments open in Edge and Chrome but I like Firefox so very like to fix … (читать ещё)

Clearing the cache and opening in troubleshoot mode did not help, hence repeated question. All attachments open in Edge and Chrome but I like Firefox so very like to fix the problem. Many thanks for help on this

Задан DavidWalker 1 год назад

Последний ответ от jscher2000 - Support Volunteer 1 год назад

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1370719 contained a response to my problem, but it is greek to me

The root problem is that when I try to open a movie in a web browser, I get the message "Oops. Your web browser is no longer supported. " see attached. 1370719 had a … (читать ещё)

The root problem is that when I try to open a movie in a web browser, I get the message "Oops. Your web browser is no longer supported. " see attached.

1370719 had a response that made no sense to me.

Is there anyway to fix this issue?

David

Задан d.l.briggs 2 года назад

Последний ответ от d.l.briggs 2 года назад

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Website opens at bottom page of site

On opening many websites I think they've created a new trick - dropping to the bottom of the page so you have to scoll through all pages to get to the top - is there a wa… (читать ещё)

On opening many websites I think they've created a new trick - dropping to the bottom of the page so you have to scoll through all pages to get to the top - is there a way of preventing this?

Задан shaverdave 2 года назад

Последний ответ от FredMcD 2 года назад

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Compacting Email

MANY Years of experience in this Industry has taught me that the Most "UNSTABLE" types of Files, across Numerous Different Manufacturers and Products are Email Files. Try… (читать ещё)

MANY Years of experience in this Industry has taught me that the Most "UNSTABLE" types of Files, across Numerous Different Manufacturers and Products are Email Files. Trying to Migrate (Often IMPORTANT) emails from one system to another as the Computer Industry advances too fast for its own good, OFTEN results in the LOSS of Data, and Duplicating the Contents of emails in different File Types, before Migrating, Compacting, or whatever, takes FAR TOO LONG. So I've learnt to LEAVE The Files ALONE and Try to keep Duplicates, when time permits. I'm a New User of Thunderbird (because my previous Microsoft Product was "losing" files) and today, for the First Time I was ask to allow Thunderbird to COMPACT its files. I worry that this will make the Files HARDER / SLOWER to Access, MORE LIKELY to be LOST, and LESS EASY to Migrate at some time in the future. My Computer has TONS of Unused Space, so I have no Personal Need to Recover the 230MB Thunderbird is telling me it will Free Up.

What is your recomendation - based Primarly on the RELIABILITY and SECURITY of my Data.

Задан microtech2 2 года назад

Последний ответ от Wayne Mery 1 год назад