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I have two emails dated 11/22/2021 from support@emarkys.com. If I do a global search for them using either “markys” or “emarkys” I get a drop-down window, image attached, that shows an option for support@emarkys.com. If I click on that I get a search tab that opens showing the two emails. If I click on either of them, I just get a blank screen in a new tab. If I click “Show results as list” I get a blank screen in a new tab.

The emails are located in a local folder “__Purchases” If I search for them using a quick search within the folder they are found just fine and open fine.

I have tried global searches for other emails in that folder and some work fine, but others do not, which is to say they fail like the markys search.

I did a right click on the Purchase folder and selected Repair. The folder only has 147 emails so it completed very quickly. But when it is done the folder appears to have no emails in it. If I click to another local folder and then click back to __Purchases all the emails are there.

After the Repair the search problems persist. I rebooted the PC and the problem persisted.

I tried repairing other local folders that also have name beginning with a double underscore and they repair fine and search fine.

NOW this is really odd. I went to my SurfaceGo to try the same search. Periodically I copy C:\Users\...\AppData\Roaming\Thunderbird\Profiles\y6jsbo3s.default to transfer my main PC’s TBird install on that machine. I did the same search on that machine and it worked ok. No problems. Then just for the heck of it I did a repair on the Purchases folder. Unlike the other machine, it appeared to repair fine and all the emails were there without me having to click on another folder. However, when I did the search for Markys I now had the same problem as on the other machine. It no longer worked.

Using TB 115.5.2 in Win10Pro 22H2 OS Build 19045.3693

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox because of unannounced updates.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

My Thunderbird is completely updated. Since July I have found it impossible to consistently send emails. I checked my outgoing settings and they are fine. I have no anti-virus (I'm using a Mac). When I turn off the firewall, I can send one email out, sometimes two, then they will no longer go out. I tried deleting Thunderbird from the firewall, then adding it again. Nothing doing. This occurs with both email addresses I use.

Should I remove Thunderbird from my computer and start over? Or is it a lost cause?

All - there are enough questions on backups/restores that I don't want to load everyone down with an involved question, I'll try to keep it simple:

1- Using Mozbackup utility - appears to generally work fine and handy but continues to a) restore old accounts long gone (i.e. not present in Accounts list when backup file created with Mozbackup and b) does not restore complete set of new accounts (via Imapmail\*.com account files I take it). I am guessing that if any *.com account file is still sitting in \ImapMail folder and included in the .pcv file Mozbackup will try to restore this and set it up in Accounts list, so I'm going to try deleting all obsolete account *.com files before I do backup this time. Question remains about the non-restore of newer *.com account files though, which WERE present in \Imapmail folder at make backup.

Also, restore does not carry account server info into new accounts list, just the placeholder account name (in the list in Accounts pane on left). I have to repeatedly re-enter server info, re-establish connection, etc. Deficiency in Mozback or is this a safety thing?

2- see attached pic. Either Mozbackup, or something, is creating number-incremented copies of the account *.com files, with the newest (present time) copy having the highest added -# onto file name. Why is this and is it old to delete earlier/old dated files?

I am getting the feeling that it's safer/wiser to just manually backup-recopy all \Imapmail\*.com files (and *.msf files) into \Imapmail folder as per this post:

    Restoring from a backup?
     https://support.mozilla.org/en-US/questions/1381072

Any feedback appreciated! jt

Hello folks,

I need to do a clean install requiring the download of Thunderbird.exe file, I did ask a similar question a while ago but this was related to a Linux install.

Is it just me or does no one lese use checksums anymore, web sites would often suggest checking downloads publishing their checksums on the same pages as the download, this doesn't seem to be the case for Thunderbird hence my question below:

There's a directory list below, would it be safe to assume this relates to the latest download on Thunderbirds home page Version 115.7.0 https://www.thunderbird.net/en-US/thunderbird/115.7.0/releasenotes/

https://ftp.mozilla.org/pub/thunderbird/releases/115.7.0/

I had a quick look on Source Forge as they usually have a page with hash codes but couldn't find Thunderbird listed.

Thanks

I've installed Inter font from Google fonts (https://fonts.google.com/specimen/Inter) on my windows, but as you can see in the image, the font is not displaying correctly in Firefox.

Hi Everyone: This is the first time I've ever gone to a "community" to ask for help. Please bear with me. I'm pretty simple minded and I am not a computer person. I was very happy with the old format. I would start an email, with another person or persons, and if the general topic was the same (such as a project I was working on with 1-2 people) I would use the "reply" or "reply all" to continue this string of e-mails. The recent changes now bring up different "tabs" at the top of the screen. This is very confusing and shows a series of emails that are generally not relevant to what needs to be addressed. It also does not always show who the current email is actually coming from. My question is: How can I go back to the old format. I found it simpler, easy to use, and more succinct.

I asked a Q on this help line - see kkiely31@tpg.com.au I can no longer find the Q that I asked, and consequently any reply that may have been sent. How do I follow the thread of any conversation that may result from my Q ??? Will I get an email ?

Many of the websites I access ask if I want them to remember my login info--username and password. For those that I trust, I indicate that I want them to remember this information, and for most I get an e-mail confirming that my device is registered. However, the next time I log in, I still have to go through the entire login. Is this a Firefox issue, and if so, how can I correct this?