Форум поддержки Все продукты

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tried clicking "Learn more" on the error message but it's a dead link. Going into the settings for updates I am set to auto update, but when I manually check for updates it says "Failed to check for updates".

The help article on this issue simply tells you to download and manually reinstall Firefox, but I'm having to do this nearly every day. I work in IT myself so I know a "bandaid" workaround when I see one. Is there a solution to this issue?

I have Windows 11 and Firefox 124.0.2. Firefox keeps asking to reinstall. I think it is because I keep getting the message that it fails to check for updates. I don't know if I have installed the Microsoft Firefox or the direct Mozilla Firefox downloaded. Maybe that is the problem, but I am not tech savvy. I have used Firefox for many years and like it. I am also too old (83) to deal with these problems. Help!

I have a dark themed website with light colored lable that is positioned inside the input field and having the autofill to autocolor the input's background yellow makes things look horrendous. I've tried the following CSS:

``` input:autofill, input:-moz-autofill, input:-webkit-autofill {

   filter: none !important;
   background: rgba(0, 98, 155, 0.35) !important;

} ```

On top of that, I tried changing that for myself in about:config changing ui.-moz-autofill-background to false, but after clearing browser cache and doing a hard-refresh, the yellow autofill background color persists.

That would be a personal fix, but I would rather firefox not murder the theme of my site for others and let me have control of what color the autofill background color should be (if I even want there to be a difference in colors). Am I missing something? I don't simply want to turn that off for myself (although I still want to, but it didn't work). I want to change it for everyone visiting my site. (Like I'm able to change the colors of link or border colors or background colors of other elements).

How do I stop firefox from automatically downloading files from the internet when I click on them - without even asking me if I want to download them in the first place. In "Applications", selecting "Always Ask" in "Choose how firefox handles files etc" does not work. Firefox never asks. If it cannot be disabled, I will have to stop using Firefox.

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. Downloads work on other browsers such as Chrome fine but nothing will download on Firefox.

HELP Please have tried numerous times by instructions given on support. Nothing is working. Can not correct with Dr. Thank you:)

Camera and microphone are blocked. Sessions by Psychology Today requires access to your camera and microphone. Click the camera blocked icon Camera and microphone are blocked. in your browser's address bar and refresh your browser.

You don't give me the proper. Software I have a Samsung Galaxy and it keeps giving me Android software because it downloads it and I go to sign in to Google and tells me I have android and don't recognize my galaxy fire fox for Android wrong software screw up my phone and accounts

why do my add-ons keep getting disabled?

ff keeps disabling add-ons that i have used for years and even keep a v. 5 to use the older add-ons and use the latest ff developer to use w/ more modern websites. ff even disables add-ons that worked perfectly well in ff developer and does not even give me the opportunity to re-enable them like i could before.

is there any way to force my old version to let ME decide what i want disabled/enabled?

Autofill has been working perfectly fine until yesterday. There's not even a manage addresses in the privacy and security settings anymore.

Autofill card still works, but not addresses.

cannot log into my Ame account with username and password since update to 124.0...

AFter enter information keeps spinning as if going to log in but then just stops log in. No error message,

Can I remove update?

When I try to log into my AMEX account with FF, nothing happens. The screen refreshes itself, but no log in, and no error or other kind of message. I have entered my User Name and Password manually and using Auto fill, no success.

This problem was posted in January 2020 and I have tried all of the solutions. I have cleared cookies and cache for ALL sites and cleared saved logins for Amex. Still does not work. I have tried logged in and incognito mode. Still doesn't work. I can log in on Chrome with no problems.

It was working fine a few days ago.

Thank you so much for help!

Hi, its been a while now that I've noticed every version of FF doesn't work that well with Facebook. For example, I'm scrolling through posts and when I click on a picture to open the post, the mouse click area is miles out to close pop up windows etc. It only happens on some posts but a majority is this issue.

Anyone else has this problem? FB via Chrome works fine.

Under "Settings" > "Files and Applications" > "Downloads", I have selected "Save files to [Downloads]" and I have set the tick mark in the box ("Always ask you where to save files"). See screenshot.

This setting used to work fine for many a year. However, some months ago - and ongoing - Firefox does no longer ask me where to save a downloaded file. This is very annoying indeed!

How can I fix this?

I am using Windows 10, Firefox 124.0 (64-bit).

When you add a new bookmark to a folder it's added at the end of the existing list.

Is there a way to make Firefox add it at the top of the list, instead?

I found an old answer, but, sadly, the extension granting my wish is no longer.

Also, I already know about sorting, but it's not what I need, because I'm doing a lot of manual bookmarks reordering and sorting will nullify it.

Thank you :)

Having issues connecting to a website i normally use daily for many years, Don't have an issue when using MS Edge. Only having issues with this specific web page.

Server not found Hmm. We’re having trouble finding that site.

We can’t connect to the server at dashboard.sigwm.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

I keep getting Review Your Global Privacy Control preferences message, almost every time I start the browser. I have selected "Don't Allow" option many times and have also went and managed my privacy controls. But, the popup message won't stop coming.

How do I stop the popup message?

I have been Firefox/Mozilla user from the very early days but I am at a point where I have to stop using it because of this annoying popup message.