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can't sign in firefox on my devices

I removed the authenticator app and moved to google authenticator. Now, when I try to sign in it asks authenticator app code and I didn't have recovery backup codes. Can … (читать ещё)

I removed the authenticator app and moved to google authenticator. Now, when I try to sign in it asks authenticator app code and I didn't have recovery backup codes. Can you disable two factor authentication on my account?

Задан GFQ 1 месяц назад

Последний ответ от Paul 1 месяц назад

email verification

Hello, I have tried everything...filters, added contact, blocked senders but I'm still not receiving any email from Firefox. I need my verification numbers to continue to… (читать ещё)

Hello, I have tried everything...filters, added contact, blocked senders but I'm still not receiving any email from Firefox. I need my verification numbers to continue to sign into my account. thanks in advance for helping, Scott

Задан will will 1 месяц назад

Последний ответ от jonzn4SUSE 1 месяц назад

Authy mfa recovery

Hi folks, I set up mfa on my Firefox account a while back using Authy but now that I need to redownload Firefox for my mobile device I have forgotten my Authy PIN and can… (читать ещё)

Hi folks, I set up mfa on my Firefox account a while back using Authy but now that I need to redownload Firefox for my mobile device I have forgotten my Authy PIN and can't seem to find the account recovery keys anywhere. I may have lost them because of only storing the recovery key and pin record locally on a device I have since formatted and sold. It looks as though it's very difficult to recover via Authy or perhaps not possible (I have one mobile and laptop and Authy has discontinued the desktop app). Is there a way to reset the account so that I can set up my 2fa again and this time keep the access info in a safer and retrievable place?

Задан Goats Head 1 месяц назад

Последний ответ от Paul 1 месяц назад

2FA token generated for Firefox Account has the wrong name (email)

I enabled two-step authentication on my Firefox Account by clicking on "Add". Everything went OK. (It was the first time I enabled it. I've been negligent.) The "name" … (читать ещё)

I enabled two-step authentication on my Firefox Account by clicking on "Add". Everything went OK. (It was the first time I enabled it. I've been negligent.) The "name" (email) on the token generated by my 2FA App was the primary email of my Firefox Account.

Then I clicked on "Change", and followed through the same steps as when 2FA was "Added". Now, the "name" on the generated token was neither the primary or the secondary email of my Firefox Account ! The name on the token was the email I used as the primary email of my Firefox account back in 2020 ! Despite the wrong name (email), the 2FA code worked fine for signing in. How and why does this happen? What is the intended purpose of the "Change" option?

I fixed the name on the token by Disabling then Adding 2FA again.

A Curiosity?: When I try to sign into Firefox account, 2 emails are offered by Firefox - the current primary email for the account, and the previous primary email for the account. The second email IS in Logins, but not for accounts.firefox.com. The 2nd email is rejected if it is tried to be used. Where is Firefox getting the previous account email from?

Задан Stone 4 месяца назад

Последний ответ от Paul 4 месяца назад

Lost of access to the email of my old mozilla accounts and i have lots of saved informations on there.

So i've lost access to my email on. my old mozilla accounts and upon logging in on a new device im being asked for a code to the email which i don't have access to anymor… (читать ещё)

So i've lost access to my email on. my old mozilla accounts and upon logging in on a new device im being asked for a code to the email which i don't have access to anymore is there a way that my info can be synced to a new one. Thanks

Задан Linda Mueller 5 месяцев назад

Последний ответ от George Kitsoukakis 5 месяцев назад

gmail

Firefox remains my go-to browser. However, on my android phone, I can't sign in to my Gmail account. (I prefer yje gmail format in the browser vs the gmail app preinstall… (читать ещё)

Firefox remains my go-to browser. However, on my android phone, I can't sign in to my Gmail account. (I prefer yje gmail format in the browser vs the gmail app preinstalled). Google sigbs me in correctly in Firefox, asks for confurmation that it is really me, (My email addr & password are saved and correct,) asks me to pull down their notice in notifications and enter the sent number. This used to work, then became intermittent, and now never shows on notifications, so I can't finish logging in. Notifications are on s d I get them for other apps. Identity verification works fine on Firefox in Windows. I can't get answers so far from android (a Google product no less). Almost as though they are forcing me to use their app to access my email. Sorry to ask you for help on a tangential Firefox question. Thanks in advance for any answer or direction

Задан wch747 5 месяцев назад

Последний ответ от George Kitsoukakis 5 месяцев назад

Unable to set up 2FA

Getting this error: There was a problem enabling two-step authentication. Check that your device’s clock is set to update automatically and start over. Yes Im on the rig… (читать ещё)

Getting this error: There was a problem enabling two-step authentication. Check that your device’s clock is set to update automatically and start over.

Yes Im on the right timezone, updated on auto sync and have tried multiple 2FA apps.

Задан venomreborn+browser 5 месяцев назад

Последний ответ от Kiki 5 месяцев назад

Gmail continues to require 2-step verification when I sign into one of my gmail accounts. I cannot seem to turn this off, even though I've turned off 2-Step verification on my Google account. Is Firefox part of this situation?

'Gmail continues to require 2-step verification when I sign into one of my gmail accounts. I cannot seem to turn this off, even though I've turned off 2-Step verificatio… (читать ещё)

'Gmail continues to require 2-step verification when I sign into one of my gmail accounts. I cannot seem to turn this off, even though I've turned off 2-Step verification on my Google account. Is Firefox part of this situation?

Задан DrZ 3 месяца назад

Последний ответ от jonzn4SUSE 3 месяца назад

Can't log in to Hotmail

After the last Firefox update, I am not able to sign in to Hotmail (or possibly Microsoft account in general). Firefox is asking for "Face, fingerprint, PIN or security k… (читать ещё)

After the last Firefox update, I am not able to sign in to Hotmail (or possibly Microsoft account in general). Firefox is asking for "Face, fingerprint, PIN or security key" - but it has never asked to create any of these. Apparently, it is impossible to sign in with a password. And this request seems to originate from Firefox, not from Microsoft - and I am able to sign in to Hotmail with other browsers. How can I disable this, so I can use Hotmail in Firefox?

Задан petri.suila 4 месяца назад

Последний ответ от Paul 4 месяца назад

Bestätigungs Mail kommt viel zu spät, wenn überhaupt

Wenn ich mich auf meinem Linux Rechner im Firefox anmelden möchte um alle meine Lesezeichen und Passwörter zu importieren bekomme ich die E-Mail mit dem Bestätigungscode … (читать ещё)

Wenn ich mich auf meinem Linux Rechner im Firefox anmelden möchte um alle meine Lesezeichen und Passwörter zu importieren bekomme ich die E-Mail mit dem Bestätigungscode viel zu spät! Es dauert ca. 20 bis 30 Minuten. Woran liegt das?

Задан Jörg Erdmann 3 месяца назад

Последний ответ от Denys 3 месяца назад

2nd verification issue, email closed.

Hi I have my recovery key under the email and wish to reactivate the account. I can’t receive the two factor authentication email to be able to get to the place where I i… (читать ещё)

Hi I have my recovery key under the email and wish to reactivate the account. I can’t receive the two factor authentication email to be able to get to the place where I input the key. Thank.

Задан Jimmy 5 месяцев назад

Последний ответ от Paul 5 месяцев назад

It is asking me for a code

When I want to login with my Firefox account it asks me for a code as 2 factor but I can't remember that I ever signed up for 2 -factor . I have 2 apps fro 2 factor: goog… (читать ещё)

When I want to login with my Firefox account it asks me for a code as 2 factor but I can't remember that I ever signed up for 2 -factor . I have 2 apps fro 2 factor: google and Microsoft but neither has Mozilla identification in it. I would like to sign up for 2 factor but it looks like someone already did that for me. What now?

Задан Sijmen 3 месяца назад

Последний ответ от Denys 3 месяца назад

TWO STEP VERIFICATION AUTOMATICALLY FORCED ON ONE OF MY COMPUTERS

TWO STEP VERIFICATION AUTOMATICALLY FORCED ON ONE OF MY COMPUTERS AND FIREFOX DOES NOT "REMEMBER" WHEN SIGNED IN EVEN THOUGH CHECKED AT SIGNIN WHEN I VIEW MY SETTINGS,… (читать ещё)

TWO STEP VERIFICATION AUTOMATICALLY FORCED ON ONE OF MY COMPUTERS

AND FIREFOX DOES NOT "REMEMBER" WHEN SIGNED IN EVEN THOUGH CHECKED AT SIGNIN

WHEN I VIEW MY SETTINGS,,,,TWO STEP COMES BACK AS DISABLED.....BUT THATS INACCURATE ?? HOW CAN I DISABLE THE FORCED TWOSTEM FEATURE ON THIS SINGLE COMPUTER ??

Задан baiardir 3 месяца назад

Последний ответ от Denys 3 месяца назад

Yahoo codes not being sent to my Android Phone from Firefox Browser

Hi, I am failing to access two of my yahoo mail accounts. I am using Fire fox as my browser and Yahoo as my home page. I have one other yahoo account which doesn't use … (читать ещё)

Hi, I am failing to access two of my yahoo mail accounts.

I am using Fire fox as my browser and Yahoo as my home page.

I have one other yahoo account which doesn't use two step signing in (where they send a code to my Android phone). This I can access.

I see there are a lot of people on the Internet suffering the same thing. What is the answer; if there is any.

I have tried most of the suggestions. I can't email them (can't find their address) or phone them (number don't work).

There are premium numbers. Is this the way it is going? If it is; if I can get my emails back, I think I will leave them.

No point emailing me. I can't get in.

Please Help; help; help, Ahhhhhh!

Best Regards DN

Задан fn105fn 5 месяцев назад

Последний ответ от jscher2000 - Support Volunteer 5 месяцев назад

Security Key that appears to be a flash drive

I was trying to sign in to siriusxm.com. A box came up that said "Please insert your security key", with a diagram that looks like a flash drive. It said the request ca… (читать ещё)

I was trying to sign in to siriusxm.com. A box came up that said "Please insert your security key", with a diagram that looks like a flash drive. It said the request came from FireFox Mozilla Corp.

Is this one flashdrive key that will work for everything Firefox Mozilla Corp wants to guard, or it is something required by SiriusXM? I've never heard of it, but have seen it pop up for two or three things in the last week. I don't know how to satisfy the requirement. I looked though the topics on FireFox help page, and nothing mentions it that I can find.

Задан hal.giles 1 месяц назад

Последний ответ от Denys 1 месяц назад

2FA disabled but I still need to get an e-mail code to login to account with my browser

This is rather annoying. Firefox will disconnect/logout my account rather frequently. But the actual issue is... when I go to log back into the account. The login proc… (читать ещё)

This is rather annoying. Firefox will disconnect/logout my account rather frequently. But the actual issue is... when I go to log back into the account. The login process will send me an e-mail with a code.

And I have 2FA disabled, but I still have to go through the 2FA process.

How do I effectively TURN THIS OFF.

(I do not store passwords in Firefox...I only store a few convenient shortcuts in the bookmark bar)

I use this feature so I have the same shortcuts in my bookmarks bar across multiple computers.

Thanks in advanced

Задан Cynyster 4 месяца назад

Последний ответ от Paul 4 месяца назад