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I have one file folder that I moved certain files to that once read, they are not visible or listed in the folder. The folder massage count is 296. When I move an email into the folder and it is not read, I can see the message. Once read, it disappears. I can filter by attachments and contacts and see some but not all of the messages.

Even when I open a new tab in Firefox, the focus remains on the address bar. I'd like to know how to fix this. When I open a new tab, the address bar gets the focus, which I find inconvenient. Is there a way or setting to prevent the address bar from getting the focus and instead focus on the search box in the middle? I've searched online and tried the "settings in about:config" suggested in the search results, but it didn't solve the problem. Is it impossible? Firefox 153.0.3 64it

Yesterday, Facebook started to take longer and longer to load a page. Whenever I tried to post something and it took forevahhhh for it to show up on the timeline. I had to reload and repost several times since yesterday. All other websites are loading up just fine, but Facebook has taken as long as 30 seconds, sometimes even more before it refreshes a page.

Then.. it got worse. All I could see was the Facebook logo in the middle of the screen and nothing else.

Then it got even worse. As of this morning, I can't even get any results when I google Facebook! I put Facebook into the search bar, click return -- and nothing happens, absolutely nothing.

I'm not seeing any problems with any other website. I have already restarted my modem. I have already cleared out the cache and the cookies. I have restarted my laptop three times. I even looked up Downdetector, but there aren't any problems with the website in general.

Those are all the solutions I've found when searching about this, but the problem is only becoming worse, with everything I try. If there's something I need to change in Facebook settings, I can't do that, because now Facebook is completely inaccessible.

This is only happening on my laptop. Mobile is fine.

On my Ubuntu computer, I find that the New Tab extension does not update like in my Windows computer.

Does the extension update at the same time as on Windows? Is there a way to make Firefox update the extension since going to Extensions does not appear to do that for this extension like those I have installed myself?

Hi everyone!

I'm trying to log into my email account on the domain example.com via SMTP. The email account is with yandex.ru. When I try to authenticate, it says the SMTP password is incorrect. I decided to try through Outlook, and it worked. What could be the issue?

I have an old(er) Thunderbird file - we were not able to get the system running so we just plugged in the hard drive and zipped it (not with Thunderbird, just zipped the raw files - see attached) and I have tried all three methods that Gemini spit out to me (#3 looks like what I have seen on the forums here) and the bext I can do is get the first message to pop up (out of about 500+) and can't see the others. Using Thunderbird on the new machine and also tried the ImportNG tool as well. I can't loose this collection, very important. Although the old machine does not work, I still have access to the hard drive if I need more "stuff" off of it. Not sure what the old version of Thunderbird was but the box was last used in Jan 2019 and setup originally around 2008. Thank you in advance for your assistance.

I had TB on my desktop for years and finally got it also synced to my phone. Then with a failure with Windows 11 had to wipe clean the desktop and start over. Cannot reinstall TB. I obviously have the correct e-mail and password as I was able to log into Mozilla and submit this question. I believe it is a problem with my user name and what is on my phone setup does not work with my desktop reinstallation.

MESSAGES IN 'INFOLDER' ARE DELETED AFTER ABOUT 5-7 DAYS, and can't be found I have looked in all settings to try to find the reason, but don't find anything helpful tnx, Al email [edited from public] @ec.rr.com

I tried the instructions at https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer, and watched the video. Copied and pasted exactly as instructed - nothing happened. Is it possible to transfer the data, including message filters and in-box folders, to the new PC? Old PC: version 115.18.0 esr (32-bit) - on Windows 7 New PC: version 153.0.3 (64-bit) - on Windows 11 Or is this data transfer impossible due to incompatibility of the different Thunderbird versions? Thanks. I also tried transferring the data from the old PC to a slightly newer laptop on Windows 10, utilising Thunderbird version 140.13.0 esr (32-bit). Nothing happened there either. Is it a lost cause? Do I just go ahead and create new message filters on the new PC and forget about trying to transfer the data and associated rules? Maybe that's the way to go for me. Thanks.

Hi there,

I'm wondering how I'm able to open open an address book file (Thunderbird) with a separate program other than the Thunderbird Email Client?

Any Ideas Please?

When I attempt to write/ reply/ reply all/ forward, the toolbar at top shows only the slanted pen symbol and "Write -- nothing below. So no "Send" button. The full toolbar that I am trying to recover is attached which I copied from a second computer. When I write click that "Write" bar at the top, noting in the drop down menu had any effect. Help/About says I am "up to date" running 153.1.0esr (64 bit)

Subject: Persistent Column and Folder Layout Issues — Not Being Saved Between Sessions

This is a follow-up to my previous support requests regarding two ongoing problems that significantly impact daily usability.

Column Settings I manage multiple accounts, and my preferred column layout is: Starred, Read Status, Attachment, Subject, From, and Date/Time. I do not use Threads, Correspondents, or Spam Status columns. Despite setting these preferences repeatedly, Thunderbird fails to retain them. Every day I must spend time reconfiguring columns across some or all of my accounts — the state varies unpredictably from one session to the next. This is a persistent, daily frustration that costs meaningful time. Most other major email clients save and reliably maintain column preferences. I'd expect Thunderbird to do the same.

Folder Panel Layout Two problems occur regularly when Thunderbird loads:

Folder order — Standard system folders (Inbox, Sent, Drafts, All Mail, Trash, Spam) should appear at the top of each account. Instead, Sent, All Mail, Trash, and/or Spam are frequently scattered among custom folders, with no apparent consistency.

Folder expansion — Most or all folders load in an expanded state, exposing every nested sub-folder regardless of whether they contain unread mail. This creates unnecessary visual clutter and requires manual collapsing each session.

Again, this behavior is uncommon in other widely-used email clients. Summary These are not one-time glitches — they recur daily and represent a significant usability gap. I'd appreciate confirmation that these are known issues being tracked, or guidance on a reliable fix. Reformatting the interface every morning is not a reasonable expectation for users.

My ISP has made a change for "third-party" accesses to its e-mail (which still works fine on its own website e-mail access page). I need to check my Username, Password, SSL, Protocol, Incoming & Outgoing Server Ports. BUT I don't see on my Thunderbird page where to find these: it's my preferred way to do e-mail! Where are they??

How do I resolve scrolling issues (unable to scroll) on many websites. AI recommendations of clearing browsing history and cache have not been effective. Scrolling is possible using Google Chrome.

up until this latest version you could delete your search history with a simple right click. This option no longer exists and there is no easily found way to delete "Search History" where did it go? will it be returned? is Search History no longer delete able?