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Re ipad. I was having a problem with Firefox not opening a new tab when clicking on a link online. I searched for solutions and read that I needed to delete the app and then re install the app. So I did. I now have none of my years worth of bookmarks. They are gone. How do I get them back? In addition, the home page has none of my shortcuts but has a bunch of shortcuts I need gone but they will not delete. Please help me. Respectfully, Ravyn

Hi there, When I turned my laptop on this morning everything from my browsing history and pinned tabs to my bookmarks and passwords was just...poof...gone. I feel like someone stole my first born. Not sure if I'm just in a panic and not remembering how to fix this easily but regardless, please can someone help me:'(

3 times now, my account has completely reset, forcing me to log into everything again and not working with the key that I copy and pasted and downloaded. I would like my old data back. Why does this keep happening?

After most recent update all my bookmarks and passwords disappeared and I cannot seem to recover them. This is extremely frustrating. Has anyone else had this happen? I tried using the recovery process but it did not work.

Hello, I never sign into my account when browsing but I've had bookmarks for years. This last update, they all disappeared. I read about profiles and looked at them but it is gone.

I signed into my account new and still no bookmarks. Is there anything else to do or they are gone?

Interesting that Microsoft updated also and my documents folder is no longer linked with the My Documents icon. I have to go to the C drive to find users and then my documents. I don't know if that's related.

I guess I have to stay signed in so Mozilla can track me.

Thanks, David

To make a long story short, since this morning, Firefox had no more profiles after an update. The one I am currently using, which came to exist this morning and only contains information from this morning, is the only one that shows up when I try to follow the recovery instructions. My internet history beyond today seems to no longer exist. How do I recover my bookmarks and passwords? Or are they gone forever?

Mozzila не открывает предыдущую сессию, соответствующая галочка в настройках стоит. Я пробовал разные способы, указанные в часто задаваемых вопросах. В том числе с подменой данных в папке sessionstore-backups: запускал браузер - находил эту папку - вставлял нужный файл .jsonlz4 - перезапускал браузер. В таком случае все мои вкладке были на месте НО после закрытия-открытия браузера сессия снова сбрасывается. При очистке браузера, появлялась кнопка "восстановить предыдущие вкладки", восстановление происходило, НО закрыл-открыл браузер - и снова пусто. Пробовал удалить браузер и установить снова - та же проблема. После запуска, если открыть журнал - в разделе недавно закрытые вкладки, недавняя история поиска - пусто, как будто предыдущей сессии вообще не было. Как исправить эту проблему? Примечание - мои закладки, введённые пароли и расширения на месте.

I thought I was just upgrading my Mozilla/Firefox account account and now everything I had is gone. I had an automatic taskbar that went to most of my frequently used services like my bank, yahoo mail, etc. Now I have stupid stuff that I never use. Makes me want to switch to something else.

All of my bookmarks have been disappeared with a new automatic update (9/22) and now I'm left with no bookmarks at all. My other devices were not synced because my work computer needed different links saved. Any easy options for recovery? The bookmark management tool shows no options to import bookmarks and clicking any of the restore or import options does literally nothing. This is a huge issue for work flow and is putting me out of schedule. Why would an update remove ALL bookmarks? Seems like a serious over look in function.