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I am trying to preserve my POCKET data before it all goes away. Mozilla responded to my email requesting data but when I opened the link I got this message that "the provided token has expired : despite it being less than 24 hours. Plus a lot of other characters meaningless to me. What can I do now?

This XML file does not appear to have any style information associated with it. The document tree is shown below. <Error> ExpiredToken <Message>The provided token has expired.</Message> <Token-0>

I am being blocked by newyorktimes.com. I have tried access after disabling all my extensions and preventing tracking for this site. It makes no difference. This just started happening. It is not a problem with my accoun\t as I can acces the site with Microsoft Edge.

Firefox loads in some images very distorted where they are pixelated and in negative color. It's not all images, it's also not on specific websites, it's just in general. Some websites don't have any problems and others are practically unusable. The icons in my tabs are often desaturated from their normal color as well, see the youtube icon for example the color is very muted versus the actual color of the logo.

I had firefox for 5 years it worked great then I upgraded one day about a month ago and NOW I have had to Force Quit firefox 20 out of the last 30 days. engineers ??????????????????

Twitter/X does not display, only an error message that says Twitter/X does not work with Firefox' advanced tracking (or similar). Requesting someone at Firefox and someone at Twitter/X get together and fix this so these two entities play nice with each other. Thank you in advance.

I was prompted to install a .js file while on a website unrelated to mozilla organization. I was taking a work call and distracted at the time and was dumb enough to install it before I realized this was not a normal update. Should I uninstall and reinstall firefox? My McAfee blocked the script from "trying to hijack one of [my] apps"

I power cycled my computer in order to install some Windows updates, and when I opened up Firefox again, I had precisely zero bookmarks.

I found this folder, which is supposed to contain my automatic backups: https://i.postimg.cc/bwrWBswd/A.png

But I can't figure out how to use those files to restore my bookmarks.

When I click on Manage Bookmarks > Import and Backup > Restore > Choose File, nothing happens. No other option seems viable.

I had an ASSLOAD of bookmarks on this browser, so I need to recover them because there's just no way I'll be able to remember them all manually and add them all back one at a time!

What do I do?

Hello, I have been using Firefox for more than 20 years, but I am now considering stopping. The reason is the new Firefox Translate extension. It constantly shows pop-ups, and there is no option to disable it. This is extremely annoying. If an option to disable this feature is not added, I will say goodbye to Firefox, because this extension works very poorly. It should only appear when needed—showing up all the time makes no sense.

I use Firefox on my Mac. I visited a site yesterday that provided some who.is information. When I returned to the site today, the who.is information has been changed. I need to find the cached page from yesterday (if it still exists) to get the data BEFORE it was changed.

How can I do this?

Firefox in Ubuntu Linux is broken for about 30% of the web; only CHROME works. This problem just keeps getting worse. Please fix; it doesn't matter whether FF is more secure, if it doesn't work - what's the point?

received an email that went to spam that my account will be deleted if I don't sign in or use Mozilla by Oct. I use Firefox every day. Is this legit? What do I need to do to keep mozilla

Hello,

I currently have annual subscriptions for both Monitor+ & VPN. How do I get credit for the remainder of both subscriptions applied to the $8.25/mo. Privacy Protection Plan? I tried to upgrade through my Mozilla account profile & it was only going to credit from Monitor+.

I looked through all of the FAQs before writing this. There was a question about upgrading from VPN & Relay, but not specifically upgrading from VPN & Monitor+ annual subscriptions.

Also, will/does the Privacy Protection Plan still cover 5 devices that the stand alone VPN does?

Thank you.

My Mozilla Firefox bookmarks are Bookmarks 2025-07-22.JSON. They worked well on my older Dell computer. I bought a new Dell desktop computer. I am disgusted with Google. My bookmarks on my C Drive. If you can't help me reload those bookmarks, I may as well decide to delete Firefox and use another such as Total Browser. I certainly hope you will help me load 2025-07-22.JSON on my new computer - it is ridiculous that Firefox wants to put in the full address on the C Drive instead of simply loading those. On Firefox on my last computer I used News which was bookmarked Daily Wire, Epoch Times, Salem News Channel, God's World News, One America News, Washington Times, New York Sun, and local Sterling Virginia Weather. I also use biography sites https://www.Worldhistory.org and Britannica.com [both of which I pay for monthly, as https://www.wikipedia.org/. I also have a Biography folder with names from A to Z I also have many music folders 1940s, 1950s, 1960s, 1970s, 1980s, 1990's, 2000s, Music group and singers A to Z, Blues music, Bluegrass, Christian Alternative Music, Country classic, Country & Western Gospel, Folk Singers, Jazz, Motown, Soul and many others which I have gathered over the past 10 years

Respectfully by irritated and in pain Stephen P Ford, LTC USA Retired, Disabled Veteran [personal info removed for privacy]