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Dear Mozilla Support Team, I am writing to request your assistance in recovering my Firefox/Mozilla account. I have unfortunately lost access to the authenticator app used for my Two-Factor Authentication (2FA). Furthermore, I do not have my backup recovery codes saved. However, I am the rightful owner of the account and I currently have full access to the registered email address associated with it: riadchowdhury908@gmail.com I understand Mozilla's strict security and privacy policies. Is there any way to verify my identity through my registered email address or perform a manual review to disable the 2FA on my account? I only need the 2FA disabled so I can log back in and set up a new authenticator. I am ready to provide any additional information needed from my email to prove my ownership. Thank you for your time and support. I look forward to your response. Sincerely, Riad Chowdhury

Everything I had saved has gone. My passwords for at least 12-14 years all the shortcuts to everything I had have gone. Even my saved recovery key has gone. Cannot even recover to an earlier time. I have been with you for donkeys years. I am absolutely heartbroken

Firefox Android address bar shows spam-like URL suggestions when Bing is the default search engine and Chinese keywords are typed.

Conditions: - Only Firefox Android + Bing reproduces. - Other search engines do not reproduce. - Other browsers do not reproduce. - Network-independent. - Fresh Firefox profile still reproduces. - Clearing data / disabling suggestions did not resolve it.

Example keyword: 河南

Observed: Spam-like URL suggestions appear, including random .xyz/.cc/.cyou domains and escaped Unicode-looking strings.

Hi everyone, I'm Ekin. Firefox is by far my favorite browser, and I proudly use it accros all of my devices. However, the lack of support for theme extensions on Android- especially on tablets- is a really frustrating limitation for me and many other mobile users. The standart UI can feel a bit plain on larger tablet screens. I would highly appreciate it if you could consider bringing full theme and extension support to the Android version. Specifically, having the ability to use animated themes and tab customizations (like the classic Nyan Cat theme) would make the mobile experience incredibly fun and and dynamic. Thank you for your hard work, and I hope to see this feature in the future updates. Best regards, Ekin

Ever since a recent update the Firefox app for android has had issues with text input for me. It's only Firefox, nothing else on my device has this issue, and it makes inputting text a huge hassle.

It often seems like the cursor randomly will move into a word even if it shouldn't, or it will trigger an auto-complete partway through typing a word (despite me having this disabled). It especially seems to happen if I go back to correct a word that had a typo or if I'm typing something with a hyphen, so "level-headed" will become something like "level-level-head-lehvel", as if it's repeatedly trying to autocomplete from different parts in the word.

This seems most notable if I access sites that I have saved to my homescreen for easy access (such as Tumblr, since I don't use the app), but seems to happen at random in general.

It makes text input pretty frustrating, which is a probem since that's a primary thing I do online.

Without thinking I uninstalled Firefox on my android. It appears I didn't have an account set up or had synced my bookmarks and open tabs. Is there any way to get them back? 😞

I recently started using Firefox for Android and noticed it offers a clean interface, smooth browsing experience, and strong privacy features compared to many other mobile browsers.

I’d like to know more about the best settings, extensions, and privacy features available in Firefox for Android. Also, what are the main advantages of using it over other Android browsers for daily browsing, speed, and security?

Would appreciate tips from experienced users regarding performance optimization, battery usage, and recommended add-ons. Thanks!

I've loaded firefox onto my phone & have tried syncing it with my compter multiple times but it fails each time. I've used firefox on my computer for many years & would love to sync w my phone.

here is the example link

https://pan.baidu.com/s/1MxqasHZLNhlYwnRmfB5j2g?fm=0-3-android-0-go 提取码: 8c4z

other link like bilibili.com works well，how can i solve it？

Firefox keeps crashing after only 2cminutes of use on Amdroid-here's the message:

dee1ca83-8574-4638-bd3b-7846089c2505 java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 50331648 free bytes and 113MB until OOM, target footprint 132313152, growth limit 201326592

java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 50331648 free bytes and 113MB until OOM, target footprint 132313152, growth limit 201326592 at java.util.Arrays.copyOf(Arrays.java:3785) at java.io.ByteArrayOutputStream.grow(ByteArrayOutputStream.java:120) at java.io.ByteArrayOutputStream.ensureCapacity(ByteArrayOutputStream.java:95) at java.io.ByteArrayOutputStream.write(ByteArrayOutputStream.java:156) at kotlin.io.ByteStreamsKt.copyTo(IOStreams.kt:19) at kotlin.io.ByteStreamsKt.readBytes(IOStreams.kt:21) at mozilla.appservices.httpconfig.FetchBackend.sendRequest$lambda$3(FetchBackend.kt:6) at mozilla.appservices.httpconfig.FetchBackend.sendRequest(FetchBackend.kt:273) at mozilla.appservices.viaduct.uniffiCallbackInterfaceBackend$sendRequest$callback$$inlined$uniffiAsyncCallback$1.invokeSuspend(viaduct.kt:101) at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9) at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:122) at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:127) Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@ef92ca1, Dispatchers.Default]

For the past.. month I would say, any time I try to use Youtube on my Firefox Browser it nearly always switches over to landscape mode after watching a video. It doesn't matter whether my phone screen's auto rotate is on or off it still does it. Yes. I already tried to turn my auto rotate on to switch it back to potrait mode, it still won't work. The only solution I currently have is closing Youtube all together from my Browser, which really REALLY sucks!!

Can someone PLEASE look into the glitch?!

I couldn't sync passwords which I added in browser desktop. I don't see passwords on phone I want all synced to my phone from desktop what I saved in there via Mozilla account.

Just this morning weather radar animations on weather.com and accuweather are blank. How can I get them to work again?

All of a sudden, Firefox for Android has been using about 1GB of data daily. My Data Usage monitor says it is almost all Foreground data.

I barely use Firefox for watching videos or streaming anything, especially when not on WiFi.

I run two extensions — Privacy Badger and uBlock Origin, both of which I would assume should be saving me data by blocking ads and trackers.

Data collection settings are set to Off. Autoplay is blocked for audio and video. Stories (sponsored or not) and sponsored Shortcuts are disabled. Tabs open for 2+ weeks are automatically moved to Inactive.

I am experiencing an issue with Firefox Sync on Android. My saved passwords are successfully synced and visible on Firefox Desktop, but they do not appear on Firefox for Android on my Samsung SM-A366B device. I have already tried: Signing out and back in Enabling Passwords in Sync settings Clearing app data and cache Reinstalling Firefox Using Sync Now Testing Firefox Beta and Nightly Removing and re-adding the device

Facebook messenger won't work with Firefox for Video and Audio calls. How can it be made to work, even if it involves plugins or even spoofing a different browser?