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When using Firefox on Android for a while, attempting to use pinch to zoom on a web site will cause Android to crash, as in the screen will go black, the G logo animation will appear, and I'll be sent back to the lock screen. It's not just the app that crashes. It doesn't seem to be a full reboot as that takes longer and starts with a different animation, but some part of Android is restarting.

It's consistent but not predictable. Pinch to zoom will work on one site fine and then crash on the same site later. It seems to be a resource issue as it's unlikely to happen on a fresh instance and it becomes more likely the longer you've been using Firefox.

This has been happening for several months, since at least July. It's happened both on my old Pixel 6 Pro and my new Pixel 9 Pro. It's happened on both Android 14 and 15.

I eventually found out I could go to Settings > About Firefox > Crashes and get some debugging info, but I don't know what to do with it. I currently have 15 crashes between now and Oct 16th which all say:

java.lang.RuntimeException: Adding window failed

Clicking Share to get more info on the latest one adds:

java.lang.RunetimeException: Adding window failed

at android.view.ViewRootImpl.setView(ViewRootImpl.java:1618)
at android.view.WindowManager.Global.addView(WindowManagerGlobal.java:442)
at android.view.WindowManagerImpl.addView(WindowManagerImpl.java:158)
at android.app.Dialog.show(Dialog.java:352)
[...]

Caused by: android.os.DeadObjectException

at android.os.BinderProxy.transactNative(NativeMethod)
at android.os.BinderProxy.transact(BinderProxy.java:568)
at android.view.IWindowSession$Stub$Proxy.addToDisplayAsUser(IWindowSession.java:1305)
at android.view.ViewRootImpl.setView(ViewRootImpl.java:1596)
... 18 more

I don't know what to do with this info. Should I file a Bugzilla report with just this? The GUID associated with the most recent one is 7a5e5497-bb62-4e3c-94fc-5c63c51d0830. I can't look it up in crash-stats.mozilla.org. Or should I assume all crash reports are automatically received? I'd still like to be able to have a Bugzilla bug to watch for progress.

Hello,

Why some websites aren't working properly with Firefox but does with others?

Here are two websites that I have issues with:

https://bell.ca (Home internet section, can't scroll) https://cogeco.ca (Business internet section, can't scroll)

Guillaume

Hi. Websites suddenly are too zoomed in and I didn't change anything - not intentionally. The zoom function works but fully zoomed out is too big. This is only in Firefox and not the other browsers.

Hello Recently I’ve been unable to use PayPal links when attempting to check out from any retail website while using FireFox for iOS. When I click the “PayPal” option in the cart it opens a new tab but nothing happens and the tab and browser bar in the new tab reads “about:blank” This did not used to be a problem. This problem has occurred with any retail site I’ve attempted to check out of recently. My browser is up to date and I’ve already tried clearing my entire browsing history as well as uninstalling and reinstalling FireFox. I’ve reviewed every setting I can find and the other (older) articles I’ve found about this issue reference the desktop version and selecting options such as “Advanced” which aren’t present in the iOS version. Hopefully you can provide some ideas. Thanks!

Trying to open pdf links in Firefox iOS. They open perfectly in Firefox for MacOS, nothing in iOS. Link: https://plymagazine.com/wp-content/uploads/2024/11/Holiday-Guide-2024.pdf?mc_cid=bd9a751607 Contents are all anchor linked, each product has link on QR code and vendor name and URL. Works on Mac but not on iPhone.

While browsing on various websites, as I scroll down, suddenly the on screen keyboard appears and the cursor is on the website's search bar. it is very annoying, and even if I click out of it, it goes back to the search bar and the keyboard pops up again.

This happens on two tablets that I own, both android, Galaxy Tabs of different ages.

Following update to 133 I am having problems displaying drop down menus. When selecting a received Email on fastmail.com there used to be a drop down menu at top of screen with options to delete, move, etc. This menu is not in the displayed area on screen; i found it once by scrolling screen but then lost the Email selection.

My checks are not printing properly. The recipient's name and amount of check shows but the written out amount of check is missing. Is there some setting that can fix this? I have had other issues recently with printing out things that might flag a privacy setting- such as medical test results. They just won't print. Please help!

Bonjour, J'avais depuis de nombreuses années installé le navigateur Firefox sur mon smartphone. J'avais, parallèlement, activé la synchronisation sur les divers appareils sur lesquels Firefox était installé. La recherche des mots de passe dans mon smartphone (système d'exploitation Androïd) s'exécutait sans problème, que ce soit en utilisant l'empreinte ou le schéma d'authentification. Depuis 1 mois, sans raisons apparentes, je n'ai plus accès au module de mots de passe. L'authentification ne permet pas l'ouverture de la section pour faire apparaitre la liste des mots de passe, et l'empreinte qui le permettait après de multiples tentatives, pendant une certaine période, est désormais sans effet. Pourriez vous me communiquer quelles pourraient être les causes de ce phénomène et comment réparer ce dysfonctionnement. J'ai déjà essayé de désinstaller et réinstaller l'application Firefox sans résultats. Je vous remercie du concours que vous voudrez bien m'apporter. Cordialement.

when I type in the address bar to go to a new page, the new page either doesn't load at all or loads briefly then goes back to the page that was previously loaded in that tab. the only way to go to a new page is to open a new tab (or close all tabs then open tab 1). is this how it's supposed to work? because this isn't how any browser has ever worked LOL. if it's not expected, how do I fix it?

apologies if already asked but I didn't see it.

Suddenly when using Google on my tablet the search results have become too small to read I see no way of adjusting this apart. from zooming with my fingers. I have played with accessiblity settings and reinstalled without success. Other sites seem OK and Chrome works well too. I see from the various support forums that this has happened regularly in the past but no one comes up with a good answer. I don't want to dump Firefox.