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More precisely, there is still a folder called "Elements envoyés" (French for "sent items"), but it is shown in italics and is empty despite being shown as "subscribed" in the folders list. Restarting did not help. De-subscribing and re-subscribing neither. The emails are present through the web interface or on my iPhone... It is very frustrating. Thanks for your help.

running current Thunderbird in WIN 7 PRO. When attempting to display an email from a global search result I get a strange page that I can't make any sense of (see attached screen capture). What is this? I just want to see the email I've chosen from among the search results list.

Importing A file (that contains lots of contacts) results in displaying same number of icons but with absolutely no data in them.

Windows 10 64 bits - French 4 Go Ram

I tested both 64 and 32 bits versions of TB and 60.2.xx 64 bits Used to work last year (Jan 2018) Also tried with a fresh export from contatcs ; no luck Tried to use CardBook : Woks fine but does not create groups (or could not find).

Help appreciated

My problem is that Thunderbird has a fault with displaying the message list. I have four separate email accounts set up. When I click on an inbox all I can see is pink and white diagonal stripes where the list of messages should be displayed. However, on one of the accounts it shows a small selection of emails that were the result of a search I did just before the problem. I can fix this by going to the inbox properties and clicking 'Repair Folder' but if I click on another mailbox and go back to the first one I have the blank list (or the search list) again. Is there a way to fix this? It's been working up to a day or two back.

I am trying to copy all the emails from one Local Folder to an IMAP folder. In the Local Folder, there are 4430 emails. However, when I copy all them to the IMAP folder, I end up with 4424. I can't understand why. Anyone have an idea? Thanks for your help.

See attached screenshots. First one is of Local Folders, second one is of IMAP folder.

This error comes immediately when sending the e-mail to Rabobank via Thunderbird. When sending the same mail via Webmail KPN, things are going well. The problem is therefore NOT at Rabobank, but at some institution of my own Thunderbird. Is there perhaps someone who knows something more about this and could help me?

I have found that Windows Defender, for better or worse, does not play well with Thunder 64.3 and later and often causing freezing and glitches while using Thunderbird. I then found that users can add exclusion folders to Windows Defender, but when trying to explore the directories to get to my profile, Windows Defender cannot see the relevant directories once I get to C/Users/<Username> - I'm not sure how to add the directory in an attempt to isolate the problem. Does anyone have any suggestions?

I am using IMAP. AT&T (Yahoo) is my ISP. I just recently changed my password, not sure if that is causing problems. I am using Windows 7.

After composing an email, I try to send it. What I get is a popup saying Login to Server failed. See the uploaded image. The popup has three choices: Retry, Enter New Password, Cancel. When I click either Retry or Enter New Password, the popup just reappears, no matter how many times I click on Retry or Enter New Password. If I click on Cancel, the sendmail completes by making a copy of the email and putting it in my Sent folder.

Suggestions?

I just updated to the newest version and there is no Lightning app, not even one in the add-on tab.

Do I have to revert to an earlier version to get Lightning back? What version?

Win 10

Crash-ID: bp-98c41394-dd66-4d75-9ae2-29e4e0181212 d Dec 5 14:57:55 2018] Crash report submitted successfully

[Wed Dec 5 14:59:11 2018] Crash report submitted successfully [Thu Dec 6 08:32:33 2018] Crash report submitted successfully [Thu Dec 6 08:38:52 2018] Crash report submitted successfully [Thu Dec 6 08:38:56 2018] Crash report submitted successfully [Fri Dec 7 14:11:44 2018] Crash report submitted successfully [Fri Dec 7 14:25:52 2018] Crash report submitted successfully [Fri Dec 7 17:10:12 2018] Crash report submitted successfully [Fri Dec 7 17:13:04 2018] Crash report submitted successfully [Fri Dec 7 17:22:11 2018] Crash report submitted successfully [Fri Dec 7 17:42:16 2018] Crash report submitted successfully [Fri Dec 7 18:00:20 2018] Crash report submitted successfully [Fri Dec 7 18:04:25 2018] Crash report submitted successfully [Sat Dec 8 21:22:46 2018] Crash report submitted successfully [Sat Dec 8 21:33:06 2018] Crash report submitted successfully [Wed Dec 12 14:29:17 2018] Crash report submitted successfully [Wed Dec 12 14:35:16 2018] Crash report submitted successfully

Since updating to 60.3.2, thunderbird can't keep the focus in the topic list. For every topic, I have to select it twice.

Also, if I want to select all the topics, Ctrl-A used to work, not any more. It seems I have to select a list element twice to actually select it. If I select a message and hit DEL, it ignores the keystroke. However, if I select a topic, then click it again, the DEL key will work.

None of this was happening previous to the last update.

Folks:

I am running 64-bit Windows 10 Pro ,version 1511. I had been running Thunderbird 52.9.1 without any problems whatsoever. A few days ago, Thunderbird upgraded to 60.3.1. Thunderbird became unstable and unusable immediately upon start. Taskbar and Process Explorer showed that the program was running, but the window would not stay open or even stay stable.

I was able to use System Restore to revert to the previous version of Thunderbird, and although the calendar functionality is gone, it seems to work fine.

Any help you can provide would be greatly appreciated.

Thanks!

I've been using Thunderbird for a long time on this computer now and it has always worked like a charm. However, since the latest update I am unable to view my emails as the main window is mostly invisible.

When I start Thunderbird, I can see how it builds the window quickly, displaying one component after another but immediately removing them again afterwards. After this process is over, the window is completely invisible and I only see a small, blue loading circle in the top left of the screen. Clicking on the Thunderbird icon in the taskbar has no effect. Sometimes single, seemingly random elements of the GUI remain visible (like for example single rows of my inbox or the "File" button in the menu bar) but disappear as soon as I point my cursor at them. It is hard to make screenshots of this phenomenon, I would probably have to provide a screen recording from when I start Thunderbird to properly showcase what the problem is. Interestingly I am sometimes able to click onto the menubar options (File, View, ...) and use the context menu, through this I was able to open my address book which functions without any problems.

I feel like the program itself is starting and working as intended, however, the GUI isn't displayed correctly. As I haven't changed any settings in the last days I don't know what causes the problem. Google searches regarding the latest Thunderbird version and known GUI bugs didn't yield any results either.

I use Windows 10 and should be on the latest version of Thunderbird. Any help is very much appreciated!

My default font is Calibri. However when writing messages the font often changes to Times New Roman. This happens especially after indenting a paragraph. It also often happens right from the start when replying to emails.

When I compose an email, *every time* I press Enter, the damn thing switches my Body Text to Paragraph. It used to happen to replies, but it could be manually set and it would stay. Since the update this morning, it's working like crap. What can I do besides rolling back a version?

Hello,

After upgrading my Thunderbird install to version 60.2.1 on my Xubuntu 18.04 machine, I cannot access my mail anymore, because there seems to be a problem with passwords.

Symptoms:

- When starting Thunderbird, I get an "Enter your password" box for each of my accounts even though I had my passwords saved.

- When I go to Preferences -> Security -> Passwords -> Saved Passwords, the list is empty.

- When I try to enter a password and save it, it does not actually get saved and Thunderbird will ask again soon after.

- The following line is logged to console a whole bunch of times:

JavaScript error: jar:file:///usr/lib/thunderbird/omni.ja!/components/crypto-SDR.js, line 179: NS_ERROR_FAILURE: Couldn't decrypt string

Other findings:

- Downgrading Thunderbird to 52.7.0 fixes the problem. The old saved passwords just reappear again and Thunderbird has no problem logging in.

- Starting Thunderbird 60.2.1 on a Windows 10 box with exactly the same profile folder works fine. It can read the passwords and access my mail accounts.

Can you please tell me what to do to fix this, so I don't need to keep using an old version of Thunderbird just to access my mail?

Thanks,

I have recently added a Microsoft exchange account to Thunderbird. I am able to connect to and receive emails through imap, but I cannot send emails. The error I get is a 'Login Failed' error with the message 'Login to server smtp-mail.outlook.com failed.' but I have double checked that my login information is correct (and reset my password and tried again). I can also happily send emails from the webmail and from a desktop copy of Outlook. I have tried all the suggestions in the 'Cannot send messages' troubleshooting article with no success.

My outgoing server settings are:

Server Name: smtp-mail.outlook.com

Port: 587

Authentication method: Normal password

Connection Security: STARTTLS

This is a Microsoft Exchange email, I am running Thunderbird 52.9.1 on Windows 10. Any suggestions on what the problem might be?

Hello,

At home, I have 1 computer running under Windows 8, with Thunderbird 52.9.1 32 bits.

At my office, I have 6 computers running under Windows 7, with Thunderbird 52.9.1 32 bits.

The same extensions are installed on all computers.

Last Sunday evening for my home pc, and last Monday morning for 2 pcs (out of 6) at my office, it happened the following :

- Clicking on the Send button did nothing, the clicking was inactive - Clicking on the Save button (in order to save a draft mail) did nothing, the clicking was inactive

For those 3 (1+2) computers, running Thunderbird in safe mode allowed the sending of mails (and saving of drafts). But after running in normal mode again, the Send and Save button were again inactive

On one computer I tried to install the 60.2.1 Thunderbird version, but it did not solved the matter.

I thank you in advance for any suggestion to try to fix the problem.

Patrick

When I reply an incoming message other than unicode (eg in ISO-8859-7) in my editor the characters are correct but the recipient gets wrong characters (something like that: οΏ½οΏ½οΏ½οΏ½οΏ½οΏ½οΏ½οΏ½οΏ½). The encoding of the message is by default the same as the incoming (ISO-8859-7) The only work around I found is to change the encoding to unicode before sending it. Is there a more permanent solution to that problem? I read the related articles in support forum and tried changed some settings with no success. Maybe I missing something...

Thank you in advance!!