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Mozilla Thunderbird error message XUL Runner

Hi, Went to check my e-mails this morning and got the following error message, (See attached): XULRunner Error: Platform Version '78.10.1' is not compatible with minvers… (читать ещё)

Hi,

Went to check my e-mails this morning and got the following error message, (See attached):

XULRunner

Error: Platform Version '78.10.1' is not compatible with

minversion >= '78.10.0' maxversion <= '78.10.0'

How do I resolve this without losing data?

Regards,

Neil Harland

Задан cct667 5 месяцев назад

Дан ответ catriona1 4 месяца назад

  • Решено

send button grade out after upgrade to latest version 91

greetings all, I have just updated to Thunderbird 91.1.2 64-bit version and everything seemed to be going perfectly. I can receive emails no problem but if I press reply … (читать ещё)

greetings all, I have just updated to Thunderbird 91.1.2 64-bit version and everything seemed to be going perfectly.

I can receive emails no problem but if I press reply the send button is grayed out completely and can't be selected.

The same happens if I compose a new message, the send button is completely greyed out.

As this is a business it makes it really difficult. I have uninstalled Thunderbird and reinstalled it again with the exact same consequences.

to make matters worse a couple of times when trying to write a new message the send button is not grayed out and is active but pressing the button does absolutely nothing. I read somewhere it is something to do with dictionaries so I installed the Australian dictionary without any change to the program and the way it is working.

I am also noticing when looking at the inbox that both the from address and the to address are also not populated and the subject line remains the same if I select 2 or 3 different emails ?

After 20+ years with Thunderbird I'm getting a bit stressed out.

Needing help please !

Задан mcoates 2 недели назад

Дан ответ lizroadifer 6 дней назад

  • Решено

Sending email

The latest version of Thunderbird (91.1.2 (64-bit)) installed yesterday. Before the installation I was able to send emails on all my accounts. After the installation I … (читать ещё)

The latest version of Thunderbird (91.1.2 (64-bit)) installed yesterday. Before the installation I was able to send emails on all my accounts. After the installation I cannot send emails on any of the accounts.

When I reply to an email, the send button is greyed out. When I make a new email and click on send nothing happens. I can still receive emails. There are no messages that I am doing anything wrong.

I have four separate accounts, each with their own SMTP server. Send doesn't work on any of them. My OS is Windows 10 and is up to date. My antivirus is McAfee LiveSafe (16.0) and it is up to date.

Задан tozerdd 2 недели назад

Дан ответ Matt 2 недели назад

  • Решено

Server error sending in TB

When trying to send email in TB 91.2 I get error message:- Sending of the message failed. An error occurred while sending mail: Unable to establish a secure link with Out… (читать ещё)

When trying to send email in TB 91.2 I get error message:-

Sending of the message failed. An error occurred while sending mail: Unable to establish a secure link with Outgoing server (SMTP) smtp.tiscali.co.uk using STARTTLS since it doesn't advertise that feature. Switch off STARTTLS for that server or contact your service provider. Server settings image below. Running up-to-date Win10 with Kaspersky Internet security

MBOW

Задан MBOW 1 неделю назад

Дан ответ sfhowes 6 дней назад

  • Решено

Cannot find mail on thunderbird although I can find them on outlook

I created an automatic filter to move mail form a certain address into a folder. Now the I cannot find the mail in the folder nor the inbox. I checked on my outlook and I… (читать ещё)

I created an automatic filter to move mail form a certain address into a folder. Now the I cannot find the mail in the folder nor the inbox. I checked on my outlook and I found them in that folder. How do I get them back?

Задан ibrafarzat 1 неделю назад

Дан ответ Nobody 6 дней назад

  • Закрыто

Unable to send emails since version 91.2.0

Thank you for your reply to my original request. My outgoing server is now configured as follows: no description Server name: mail.iinet.net.au Port 587 username:my emai… (читать ещё)

Thank you for your reply to my original request. My outgoing server is now configured as follows: no description Server name: mail.iinet.net.au Port 587 username:my email address no authentication connection security: STARTTLS iinet have tried to help me as much as they can. I no longer know the password to this account on my laptop, although it is setup on my mobile phone and I am able to send emails from there using the phone email app.

Задан millar1 6 дней назад

Последний ответ от Stans 6 дней назад

  • Решено

Thunderbird creates a new profile every time it starts

For 2 years now TB has been a pain in 'my behind' and now I'm feed up ... I love the functions but it keeps making a new profile when I reload it. It can't stay installed… (читать ещё)

For 2 years now TB has been a pain in 'my behind' and now I'm feed up ... I love the functions but it keeps making a new profile when I reload it.

It can't stay installed om my MacOS and just work, everytime I need to upgrade it's a new install ... and here the problems start because now it starts as if I don't have any profiles and creates new ones every time I load the programme.

I just want a working emailsystem with all my old emails ... easy upgradeable and easy to start. And not having to do a complete recovery process each time.

What goes wrong with Thunderbird ?

Задан Kim Lei-Jensen 5 дней назад

Дан ответ sfhowes 5 дней назад

  • Решено

Thunderbird Crash When Attempting to Open a PDF Received as an Attachment in a New Email Message

Received an email message with two PDF files attached. When trying to open on of the PDF's from the mail message Thunderbird crashed. This happened twice. Both crashes we… (читать ещё)

Received an email message with two PDF files attached. When trying to open on of the PDF's from the mail message Thunderbird crashed. This happened twice. Both crashes were reported to Thunderbird.

Thanks.

Windows 10 Thunderbird 91.2.1

Задан David Stuhr 5 дней назад

Дан ответ sfhowes 5 дней назад

  • Решено

How to get Firefox to find the profile?

Firefox will not open saying it can't find the profile. There is a profile in the Application Support folder and old ones on the desktop. I followed the directions to acc… (читать ещё)

Firefox will not open saying it can't find the profile. There is a profile in the Application Support folder and old ones on the desktop. I followed the directions to access the profile manager through Terminal, but it didn't work. This Firefox Application is one I restored from Time Machine. I got into this problem when I tried to update Firefox. My MacOS system does not meet the requirements to install the latest Firefox. Apparently, my former Firefox got uninstalled in the effort to install the latest version.

Задан rdservants 5 дней назад

Дан ответ jscher2000 5 дней назад

  • Решено

Nightly 95 on Windows 11 - Minimize & Maximize Buttons Are Missing

I have recently clean installed Windows 11 on my computer. I have noticed with the current Nightly 95 install that the minimize & maximize buttons are completely gone… (читать ещё)

I have recently clean installed Windows 11 on my computer. I have noticed with the current Nightly 95 install that the minimize & maximize buttons are completely gone, only the close button is there. Even when I click on the area where the 2 missing buttons are nothing happens. When I double click the same area, the area behaves the same way as the rest of the top bar, it either makes the current window become a smaller window or a full window.

I have also installed Firefox 93 and 94 Beta 6, they both behave as normal with the minimize and maximize buttons visible and usable, just like any other program or Firefox version ever on Windows. Also, before I clean installed Windows 11, I used Nightly 95 on Windows 10 within the last day or so and I don't recall ever having this behavior happen there either.

Is this behavior on Nightly 95 on Windows 11 intentional or an error? I know Firefox has and is going through a massive GUI update and other user facing changes with Proton, but wasn't sure if this had anything to do with the trouble I am experiencing. I also understand that Nightly may have a lot of changes and features that are unique to it. I honestly just wasn't sure about this issue.

Thank you in advance for any and all help!

Задан 7apple7 5 дней назад

Дан ответ jscher2000 5 дней назад

  • Решено

Thunderbird works on Win 11 but has minor glitches. When will they get fixed?

I have been using Thunderbird 91.2.0 (64 bit) on Windows 11, and it works with a couple of minor glitches. The header pane when composing a message sometimes has a border… (читать ещё)

I have been using Thunderbird 91.2.0 (64 bit) on Windows 11, and it works with a couple of minor glitches. The header pane when composing a message sometimes has a border that overlaps with the to, cc, subject fields. This is only an appearance issue, and it is quite usable. The other is that if I view the source of a message, the windows comes up blank or with a few random characters, but scrolling the window fills in all the data. Annoying, but since scrolling or iconifying/deiconifying fills in the window, it is still usable. This is on Win11 Pro; may be different on home or on other systems. (Was an upgrade on a new system)

Is there a schedule for full support for Windows 11? Since these glitches will never get fixed if no one reports them, I am doing so.

Задан sb5k 5 дней назад

Дан ответ sfhowes 4 дня назад

  • Решено

Link do not load on page after Firefox upgrade

I frequently use the site SAM.gov to look at US government solicitations where documents are posted for the public to download. Recently the links to those documents fail… (читать ещё)

I frequently use the site SAM.gov to look at US government solicitations where documents are posted for the public to download. Recently the links to those documents fail to load on Firefox when it did just a couple of weeks or less ago. I am now forced to use MS browser just to see those.

For example go to https://sam.gov/opp/81551b02dd2d4e2b8fc06ce327d57113/view look for "Attachments" about 2/3 of the way down and you can see the circling caterpillar thingie where the links should be.

is there a setting or fix? Thank you in advance

Задан Rahzan 4 дня назад

Дан ответ FredMcD 4 дня назад

  • Решено

Windows 11 Minimize/Maximize Buttons Missing (Tablet Mode?)

My minimize/maximize buttons have suddenly gone missing. I found other answers on this site that say Tablet Mode is the culprit; indeed, the density settings within Firef… (читать ещё)

My minimize/maximize buttons have suddenly gone missing. I found other answers on this site that say Tablet Mode is the culprit; indeed, the density settings within Firefox are telling me Tablet Mode on.

However, tablet mode was officially removed in Windows 11. It's not in the settings, it's not in the Control Panel, and registry edits don't seem to work either. So what's going on here? A regression? How do I get my minimize and maximize buttons back?

Задан lunabunn 4 дня назад

Дан ответ cor-el 4 дня назад

  • Решено

Firefox needs a memory limit

Firefox needs a limit on memory usage. I was developing a tiny web page on Linux (PopOS) and accidentally created an endless loop in Javascript that ate memory (by growi… (читать ещё)

Firefox needs a limit on memory usage. I was developing a tiny web page on Linux (PopOS) and accidentally created an endless loop in Javascript that ate memory (by growing an array). My entire OS became inoperable and had to be hard-rebooted. I was surprised this could happen due to Javascript (a sandboxed browser language), running in a web page (a sandboxed app) running in a Firefox browser that is supposed to protect users from the world wild web. One errant line of legal Javascript in HTML should not equate to a denial-of-service attack.

A sensible approach would be similar to the nice warning given when a script takes too much CPU, offering the user the choice to continue or stop the script when a tab exceeds some reasonable size: a fixed MB size, or say 10% of real RAM memory.

Ideally there should also be some hard limit calculated by Firefox according to the machine's available memory and Firefox's reasonable percentage of it. For example, maybe limit Firefox (all tabs combined) to 50% or maybe 75% of real memory, so that the O/S has a reasonable chance to remain operational so that a bad tab can be closed. Otherwise, Firefox could cause the O/S to lock up, resulting in data loss if there are tabs or other apps outside of Firefox that have unsaved changes.

Thanks for your consideration!

Задан firefox1574 4 дня назад

Дан ответ jscher2000 4 дня назад

  • Решено

How do you identify the process id of a specific tab

Hi, I have scoured the web and can't seem to find a solution to this. Either firefox doesn't support this feature or I haven't looked enough. How can you identify the p… (читать ещё)

Hi,

I have scoured the web and can't seem to find a solution to this. Either firefox doesn't support this feature or I haven't looked enough.

How can you identify the pid of a tab in firefox? There isn't a tab in the task manager that shows this, like with chrome, opera, and edge.

I'd appreciate any help.

Thanks

Задан dpma123 3 дня назад

Дан ответ cor-el 3 дня назад

  • Решено

Lost of all opened TABs in all my opened windows

Hello there !!! Today I had serious damage to my Mozilla Firefox. When I started up Firefox I realized that I lost all my opened tabs on all my (three) opened windows, al… (читать ещё)

Hello there !!!

Today I had serious damage to my Mozilla Firefox. When I started up Firefox I realized that I lost all my opened tabs on all my (three) opened windows, although I had checked the box "Restore previous sessions" in the settings section.

I opened "settings" and I saw this box unchecked !!!!!

The unfortunate event of this failure is that I restarted Firefox and even worse I restarted the PC.

Now I wonder, after all these, if there is a way to restore all my lost TABs that, I believe, there are hidden somewhere...

Задан rogergr311049 3 дня назад

Дан ответ cor-el 2 дня назад

  • Решено

Lost Firefox data after trouble shooting ""A copy of Firefox is already open. Only one copy of Firefox can be open at a time" error on Mac. Any way to recover my info?

I had an issue where when I tried to open firefox I received an error that said ""A copy of Firefox is already open. Only one copy of Firefox can be open at a time". Afte… (читать ещё)

I had an issue where when I tried to open firefox I received an error that said ""A copy of Firefox is already open. Only one copy of Firefox can be open at a time". After looking at some other support articles I came across this article that appeared to fix the issue after entering a command in terminal https://support.mozilla.org/bm/questions/1254772, and I guess I deleted the wrong version because after being able to reopen my browser I had none of my saved bookmarks, extensions, history, or any other account info.

Is there any way I can recover my lost browser info or am I just completely SOL?

Задан ian83124 3 дня назад

Дан ответ FredMcD 2 дня назад

  • Решено

Pop-up window won't fully display on webpage

On bankofamerica.com, when I log in, it asks for acknowledgment and once I give it, a terms and timeout timer window is supposed to pop up with a 'continue' button furthe… (читать ещё)

On bankofamerica.com, when I log in, it asks for acknowledgment and once I give it, a terms and timeout timer window is supposed to pop up with a 'continue' button further down. I only get the top 1/4" or maybe 1 line of the window and can not get past this point. It works fine on other major browsers. Any ideas on why?

Задан justin.spitzer 2 дня назад

Дан ответ justin.spitzer 2 дня назад

  • Решено

Thunderbird trash is corrupted; but the Help solution doesn't fit with Unified accounts

I'm using Thunderbird 78.14.0 (32-bit). The delete button and key stopped working today. Have no idea why. This Help page gives the solution: https://support.mozilla.org/… (читать ещё)

I'm using Thunderbird 78.14.0 (32-bit). The delete button and key stopped working today. Have no idea why. This Help page gives the solution: https://support.mozilla.org/en-US/kb/cannot-delete-messages. Towards the end (for POP accounts) it says: "In the folder list, right-click on your account name and select 'New Folder' " But the problem is that with unified email accounts, the folder list doesn't show account names!

Задан bruce.jane.fraser 2 дня назад

Дан ответ bruce.jane.fraser 2 дня назад