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Hi, I'm having issues moving a 10 year old Thunderbird installation on a Windows 10 Pro computer to a new Windows 11 Pro PC.

I looked at all the guides & prior support messages and followed the instructions carefully. My old Windows 10 installation was in a custom directory (G:/Program Data/Thunderbird). I ensured it was updated to the most current version and closed it before moving files. I installed Thunderbird on the Windows 11 machine, went to Troubleshooting Info and found the folder that it used for the profile (when I go to profile editor, there are 2 profiles listed in the new build - I verified that I was in the directory for the default profile). I then closed Thunderbird on the new PC.

The two computers are on the same network so I moved all the files from the old location to the new location via just drag and drop. Of note, I couldn't "go up 3 levels" on the original machine's directory as per the instructions because, well, there weren't 3 higher levels of directories - I just moved the Thunderbird to Thunderbird on the new PC.

When I open Thunderbird on the new PC, it still acts like it's a new installation, except I do have my Address book. I tried deleting the second profile it had created; no different. I tried creating a new profile and specifying a directory somewhere else (eg. C:\Program Data\Thunderbird) and moving the files there - no different. I tried copying (presumably inactive) Thunderbird folders from the old computer C:\Users\~\Roaming and \Local over to a similar location on the new PC - nothing changed.

Anybody have any other ideas of what I'm doing wrong? Thank you!

Trying to export my Thunderbird ver 128.9 to my mobile; I foolow the instructions and get to the page that says "Scan the QR code". But there is no QR code to scan! If I select the "Export" button, I get a request for a PIN code. I know nothing about a PIN code so I follow the "Forgot my PIN code" which tells me I should go to "Settings/Accounts/Sign in Options" There is no "Accounts" selection under the Settings menu.

I was forced to erase my PC because it was infected with malware. I saved my Tbird profile to my HDD before erasing. I pasted the saved profile to %Appdata% >Thunderbird, copying 1,777 items. When I brought up Tbird, I got the Account Setup window, so I don't think the profile was actually there. What did I do wrong?

I have 3 computers and I want to make sure Thunderbird is synchronized on all 3. Yes, I have checked your forums for help. Here’s my configuration:

Main PC – used daily. Thunderbird has 4 email accounts. One is IMAP, the others are POP. Backup PC – Used only occasionally. files on this computer are synchronized with the Main PC about once per month. The email accounts are the same as the main computer. Laptop – Used only occasionally. files on this computer are synchronized with the Main PC about once per month. The email accounts are the same as the main computer.

I have read articles on how to move profiles, but I have not come across one that does what I want to do. Also, I am confused about whether filters can be duplicated on more than one computer. I have seen suggestions to just use IMAP (which might work for some, but not all, accounts), but that doesn’t address how to copy filters and keep them synchronized.

Here’s what I would like to do.

Step 1: Back up Main PC Step 2: Copy Thunderbird emails and filters from that backup to the Backup PC Step 3: Copy Thunderbird emails and filters from that backup to the Laptop.

When all steps are completed, I would expect that if I open Thunderbird on either the Backup PC or the Laptop that all messages, folders, and filers would be exactly like those on the Main PC.

Is this possible? If so, what must I do to ensure everything works as I would like?

Thanks, Alan

I have a new laptop and did a backup of my files on the older laptop (Windows Home) and restored them to the new laptop (Windows Pro). Then I installed Thunderbird on the new laptop and I already had e-mails on it. But there are thousands of e-mails in the wrong folders.

The Windows Home has Thunderbird 128.10.oesr (32 bit) and the Windows Pro laptop has Thunderbird 128.9.2esr (64 bit). What should I do? Should I uninstall Thunderbird on the new laptop? Then what?

I need to do something with a profile folder, right? But what?

Please help.

It's a mess right now.

I am trying to upgrade from 128 esr version to the new 139 version. I tried several ways to transfer data from the old version to the new version - I tried to export and import a the Thunderbird zip file. I also tried to open profile manager and creating a new profile that refers to a copy from my old version. Nothing has worked. In the old Thunderbird 128 version, if I select Help and Troubleshooting Information and then Open Folder next to the Profile Folder I get an error in Thunderbird that it can’t find my profile. I get the same error message when I go to Tools, export and select "open profile folder." This in spite of the fact that the old version continues to correctly display my contacts, tasks and events

After several hours of this, I finally decided to download version 139 using the standard Mozilla set up even though my Thunderbird 128 version is located someplace else. So, at this time I have two working versions of thunderbird on my computer – the old 128 version with all my data and the new 139 version with no data.

I think I need help figuring out which Profile has my contact, calendar and task data. Then I need help getting it to the new version.

Thanks

Luke

Hi Firefox I installed Firefox and I have a problem with transferring passwords from Chrome to Firefox because I don't see the option to export hala to it, how can I do it and do I need the PC version to do it? Best regards, Kacper.

I have the Android version of Firefox

I am new to Firefox and tried to import the Google Chrome Bookmark Toolbar bookmarks. This did not happen and need to get the items listed in the Chrome Bookmark Toolbar into my Firefox Browser.

I have an 8 year old PC that I have been using Thunderbird on its entire life. I have 5 email accounts (from my own website if that matters) on it for personal use that have tons of information.

I bought a new computer and have not been able to move my old data to it. The old computer uses Windows 10 with Thunderbird Version 115.5.2 (32 bit). The new computer uses Windows 11 and I have tried several Thunderbird versions with the current one being 128.12 0esr (32 bit). I have added one of my email accounts to my new computer, but it contains none of my previous data (emails, contacts, directories, etc.), just a bare bones account that only receives new email.

I have repeatedly tried to move my entire source computer setup and data going through all of the described steps including copying the previous Thunderbird folder to a flash drive. I then follow the directions for copying and pasting my source data into the new computer's "roaming" section. It goes through all the steps including asking if I want to overwrite existing files. I have almost 14,000 files and as the process continues, I can see file names being added just as I would expect.

After everything is complete, when I restart Thunderbird, the only access I have is once again to the bare bones new email account. There is no data, nothing at all, from my source computer.

Help please, this has gotten beyond frustrating.

I want to migrate everything from windows to linux, i've already synchronised browsers on both systems, but settings on linux didn't get overrided.

How can i make browser on linux exactly the same as on windows (including settingd)?

Hi,

I'm trying to move Thunderbird from my Windows 10 laptop to one where I just installed Linux (Zorin Pro 17.3). I followed the instructions here: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

I installed Thunderbird 140.4.0 esr, which is the latest version. Both laptops now have that version installed.

But when I open TB on the Linux computer, and close the Account Setup window, and go to the Troubleshooting screen, next to "Profile Directory" it says "Open Directory", but when I click on that, nothing happens. So how can I paste my TB profile? Do I have to start a new profile first, and then copy over that?

I installed TB from the "Software" area, which I believe is a Flatpak. I'm very new to Linux, so just fumbling around here. There were 3 options of Thunderbird. I installed the one that had the most information and seemed most up to date. That was confusing.

I would LOVE some help on this.

Thanks!

Hi all, I have a new Computer and I'd like to transfer my Thunderbird installation with the complete settings (folders, mails, archives, address-book, ...). Also the calender would be of interest, because I have some settings which I want to keep. Is there any way to do this? I have access to my old computer, so I could export everything there and import that on the new one, but I did not find something to do that. Can you help me? Regards, Gerhard

Any user views on Betterbird over TB. The developer has done a great job and has one thing I do like and that is the ability to colour the highlighted email account rather than just the envelope icon. Experiences are appreciated so I can make the informed decision on which to use. Should I decide to use it how does one just port TB and its settings over to Betterbird.?

Thanks for views.

Switch computers from windows 10 to windows 11. I downloaded bookmarks history from windows 10 on an external drive in html.

On new windows 11 computer, I'm trying to configure book marks. Turned off chatbot. Firefox or windows 11 is populating my sidebar with internet history I no longer use? How do I stop this and how do I import my bookmarks? i tried the import , similar to export, but it is not showing up?

Appreciate any help. Brian

I have a new PC and want to copy my existing filters on to my new PC. I have 116 filters set up and do not want to have to manually add them. I tried exporting my profile from my old PC but it is 38Gb

I have two computers on which I use Thunderbird. I have never been able to successfully copy my email filters from one machine to the other, no matter what method I employ. It seems that this should be at least part and parcel of copying my profile to the new computer, but I find I have to rewrite the filters yet again. Please assist.

https://messages.google.com/web/authentication

this is supposed to have a QR code, but it does not load. I have attached a still screenshot below.

I also cannot upload images using Firefox to Messenger. The large purple image is a result of an upload, but it should be a picture of a woman saved from Krita.

I tried a setting called "Refresh Firefox" and that fixed it but only for less than a day. whats going on?