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Hello, I've been trying to use my Firefox browser for the past week and nothing I do seems to work. Whenever I click the icon on my Windows desktop, it sends me the following Mozilla Crash Report:

We're Sorry

Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.

To help us diagnose and fix the problem, you can send us a crash report.

I've restarted my computer and tried to change multiple settings, but the same pop up message keeps appearing. I've checked the box that sends the crash to Mozilla and clicked the button that says Restart Firefox, but still nothing. There's also a "Detail" button that provides a bunch of information that I'm not sure how to interpret haha but I can try to copy that if you think it would be helpful.

I would appreciate any help. I'm looking to get a new computer (not sure if that is part of the issue), but I'm really hoping to be able to save the bookmarks I had.

Thank you.

My default font is Calibri. However when writing messages the font often changes to Times New Roman. This happens especially after indenting a paragraph. It also often happens right from the start when replying to emails.

Hello,

After upgrading my Thunderbird install to version 60.2.1 on my Xubuntu 18.04 machine, I cannot access my mail anymore, because there seems to be a problem with passwords.

Symptoms:

- When starting Thunderbird, I get an "Enter your password" box for each of my accounts even though I had my passwords saved.

- When I go to Preferences -> Security -> Passwords -> Saved Passwords, the list is empty.

- When I try to enter a password and save it, it does not actually get saved and Thunderbird will ask again soon after.

- The following line is logged to console a whole bunch of times:

JavaScript error: jar:file:///usr/lib/thunderbird/omni.ja!/components/crypto-SDR.js, line 179: NS_ERROR_FAILURE: Couldn't decrypt string

Other findings:

- Downgrading Thunderbird to 52.7.0 fixes the problem. The old saved passwords just reappear again and Thunderbird has no problem logging in.

- Starting Thunderbird 60.2.1 on a Windows 10 box with exactly the same profile folder works fine. It can read the passwords and access my mail accounts.

Can you please tell me what to do to fix this, so I don't need to keep using an old version of Thunderbird just to access my mail?

Thanks,

My problem is that Thunderbird has a fault with displaying the message list. I have four separate email accounts set up. When I click on an inbox all I can see is pink and white diagonal stripes where the list of messages should be displayed. However, on one of the accounts it shows a small selection of emails that were the result of a search I did just before the problem. I can fix this by going to the inbox properties and clicking 'Repair Folder' but if I click on another mailbox and go back to the first one I have the blank list (or the search list) again. Is there a way to fix this? It's been working up to a day or two back.

Hello, I've been using Thunderbird since it first came out may years ago and have been a satisfied user. Sometime in the past year, after one of the Thunderbird updates, Thunderbird became EXTERMELY slow to open. It takes over a minute. I have looked for solutions here for the past year...no luck (I've read through most all of them here, that have to do with slowness of Thunderbird opening, as well as on Reddit). I've tried basic troubleshooting e.g. clearing Thunderbird cache, increasing cache to huge size. I've seen references to the slowness being related to "multiple calendars". I don't use calendars on Thunnderbird and went as far as to delete/disable the default one that was there. Still no improvement. I know its a Thunderbird specific problem since:

a. I don't have this slowness opening any other program on my Mac (opening it or using it) b. I don't have a problem with performance of Thunderbird once it finally opens c. It all started in 2022 immediately after one of the Thunderbird updates.

I am on: Mac Air M1, Ventura 13.2, 16 GB Ram Thunderbird 102.14.0 (64-bit)

I hate to ditch Thunderbird after using it all these years and being a very early user since it came out, but I am at wits end. Any help is appreciated. Thanks for any help in advance!

Ok, last week I migrated my Verizon Email to the new AOL/Verizon email set up. All went smoothly. I was sending and receiving no problem. All of a sudden, I am not sending or receiving. I can get mail from the AOL.Mail site, but can not get from Thunderbird. I have a G.mail Acct using Thunderbird and it works fine. Any idea why the new Verizon/Aol might be stumbling over Thunderbird? When I try to get mail it just hangs, when i try to send i instantly get this message...Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.verizon.net was lost in the middle of the transaction. Try again.

bp-a83a8b60-4fe9-4a58-9d27-908cd0231005 10/5/2023, 4:25 PM bp-570587d5-134a-4511-95e7-584bf0231005 10/5/2023, 4:25 PM bp-fbc94cef-e0df-4f3b-ac83-599320231005 10/5/2023, 4:25 PM

i posted a crash question yesterday and got an email asking me to post these the time is the same i assume because i hit "submit" at the same time for all of them i'm posting blind here because there was no link in the email back to my original post - maybe something else that should be fixed

Thunderbird crashes regularly. I have determined that it might be due to RAM. When Quickbooks is open, Thunderbird will crash almost all the time. If I close QB, it is fine. I have an HP desktop w/ 8GB ram. What I don't understand is that it started doing this recently, but never used to crash. Is TB using more ram now since the latest releases? Any insight would be appreciated.

Here is a very strange problem: 1. all my notifications about interac are attributed to only one person: INTERAC e-Transfer: A money transfer from X has been automatically deposited. Under correspondents I have Y, no matter what X is. 2. When I do a global search for INTERAC, all notifications show up, but attributed to Z, different from X and Y. Further, Z only sent me an interac transfer once, maybe 10 years ago. Indeed, if I global search for Z, none of the interac notifications show up. 3. this is ONLY on Thunderbird, not at the server.

Any ideas?

When I reply an incoming message other than unicode (eg in ISO-8859-7) in my editor the characters are correct but the recipient gets wrong characters (something like that: οΏ½οΏ½οΏ½οΏ½οΏ½οΏ½οΏ½οΏ½οΏ½). The encoding of the message is by default the same as the incoming (ISO-8859-7) The only work around I found is to change the encoding to unicode before sending it. Is there a more permanent solution to that problem? I read the related articles in support forum and tried changed some settings with no success. Maybe I missing something...

Thank you in advance!!

Hi, I installed Thunderbird recently and added my Hotmail and Gmail account (both using IMAP). With Gmail everything works fine but for my Hotmail account only the Inbox is synchronized properly. The sent folder contains mails I sent from Thunderbird and those mails are also in the webmail sent-folder. But older sent mails and mails sent from another device do not appear in the Thunderbird Sent-folder. "Drafts" and "Sent" are checked in the folder subscriptions menu. Thanks for help in advance. Steffi

When using built in search (google default) -- browser stops responding. Shows Firefox new tab background when loading the search. Issue resolves on Firefox close and re-open. Paste and go, creating new tabs also fail with same 'new tab background' displayed. Issue is intermittent but appears often, at least 4-5 times a day.

Tested same sample search with google chrome in same time period, no issue.

Issue appeared around the V99 update. Fix would be greatly appreciated - exiting and re-opening browser, dropping all tabs to reload is a serious usability issue.

delivery format auto-detect does not auto-change to HTML when an image/picture is pasted into email body

problem was present in an early version of TB (sry don't remember which) then was fixed but has reoccurred on 38.4.0 (dunno if it begun at this version, just realized 38.4.0 has this issue again)

if delivery format option set to HTLM then it works (pasted image is sent)

see attached screen shots

Crash-ID: bp-98c41394-dd66-4d75-9ae2-29e4e0181212 d Dec 5 14:57:55 2018] Crash report submitted successfully

[Wed Dec 5 14:59:11 2018] Crash report submitted successfully [Thu Dec 6 08:32:33 2018] Crash report submitted successfully [Thu Dec 6 08:38:52 2018] Crash report submitted successfully [Thu Dec 6 08:38:56 2018] Crash report submitted successfully [Fri Dec 7 14:11:44 2018] Crash report submitted successfully [Fri Dec 7 14:25:52 2018] Crash report submitted successfully [Fri Dec 7 17:10:12 2018] Crash report submitted successfully [Fri Dec 7 17:13:04 2018] Crash report submitted successfully [Fri Dec 7 17:22:11 2018] Crash report submitted successfully [Fri Dec 7 17:42:16 2018] Crash report submitted successfully [Fri Dec 7 18:00:20 2018] Crash report submitted successfully [Fri Dec 7 18:04:25 2018] Crash report submitted successfully [Sat Dec 8 21:22:46 2018] Crash report submitted successfully [Sat Dec 8 21:33:06 2018] Crash report submitted successfully [Wed Dec 12 14:29:17 2018] Crash report submitted successfully [Wed Dec 12 14:35:16 2018] Crash report submitted successfully

Habe ein Problem Habe das program grannyspace Installation durch geführt

Habe 350 dk.kr bezahlt 

Mit Visa Karte Swindel Mann hat 100 Transaktionen durch geführt

Ich bitte um Rückbezahlung

Respons Mfg

I've just installed Firefox for Android (v.66.0.5) from Google Play Store onto my Samsung Galaxy S10e (running Android 9). Installed OK and browser works fine, but results will not scroll vertically or horizontally. No similar problem with other apps. Is there a bug or am I missing something ?

I have a bunch of IMAP accounts, most gmail, but one at alumni.caltech.edu. At the end I copy-pasted the start of Troubleshooting Information. All have been working fine with Thunderbird for years.

Today, for every account, if I click "Get Messages" I see "<account-name>: Connected to <hostname>..." at the lower-left in the status line, but it never completes or times out, and I don't get any new messages, even though I can login to webmail and see that there are new messages.

I've quit and restarted Thundbird, I've paused my Eset Smart Security firewall, and I've rebooted.

I tried turning on Thunderbird logging in an elevated cmd window with: C:\WINDOWS\system32>set NSPR_LOG_FILE=%HOMEDRIVE%%HOMEPATH%\Desktop\tbird_log.txt C:\WINDOWS\system32>set NSPR_LOG_MODULES=POP3:5,IMAP:5,SMTP:5 C:\WINDOWS\system32>start thunderbird

Thunderbird eventually went into offline mode and I exited, but I don't know how to read the log file properly.

This is on Windows 10 Home. I did get a significant Windows Update overnight: Version 1709 and an update to it, KB40058043. I noticed this morning that I had a Windows Mail app in my taskbar (which I removed). I'll also say that my wife's PC got the same Windows update, and her Thunderbird client is working fine.

I'm out of ideas how to fix or further analyze this - can someone look at the log file? Since it contains email addresses I don't want to try posting it.

Troubleshooting Information:

================

 Application Basics

   Name: Thunderbird
   Version: 52.5.0
   User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.5.0
   Profile Folder: Open Folder

             (Local drive)
   Application Build ID: 20171121193617
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
   Profiles: about:profiles

 Mail and News Accounts
   account1:
     INCOMING: account1, , (none) Local Folders, plain, passwordCleartext

   account3:
     INCOMING: account3, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.googlemail.com:587, alwaysSTARTTLS, passwordCleartext, true

   account5:
     INCOMING: account5, , (imap) imap.googlemail.com:993, SSL, OAuth2
     OUTGOING: , mail.freestylefarm.org:587, alwaysSTARTTLS, passwordCleartext, true

   account6:
     INCOMING: account6, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.googlemail.com:465, SSL, passwordCleartext, true

   account7:
     INCOMING: account7, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.googlemail.com:465, SSL, passwordCleartext, true

   account8:
     INCOMING: account8, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.googlemail.com:465, SSL, passwordCleartext, true

   account9:
     INCOMING: account9, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.richpeterson.org:587, alwaysSTARTTLS, passwordCleartext, true

   account10:
     INCOMING: account10, , (imap) mail.onesourcehorse.com:143, alwaysSTARTTLS, passwordCleartext
     OUTGOING: , mail.onesourcehorse.com:587, alwaysSTARTTLS, passwordCleartext, true
     OUTGOING: , mail.onesourcehorse.com:587, alwaysSTARTTLS, passwordCleartext, false

   account11:
     INCOMING: account11, , (imap) mail.alumni.caltech.edu:993, SSL, passwordCleartext
     OUTGOING: , mail.alumni.caltech.edu:587, alwaysSTARTTLS, passwordCleartext, true

   account12:
     INCOMING: account12, , (imap) imap.googlemail.com:993, SSL, OAuth2
     OUTGOING: , mail.freestylefarm.org:465, SSL, passwordCleartext, true

   account13:
     INCOMING: account13, , (rss) Feeds, plain, passwordCleartext

   account15:
     INCOMING: account15, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
     OUTGOING: , mail.freestylefarm.org:587, alwaysSTARTTLS, passwordCleartext, true

   account16:
     INCOMING: account16, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.googlemail.com:465, SSL, passwordCleartext, true

   account19:
     INCOMING: account19, , (imap) mail.freestylefarm.org:143, alwaysSTARTTLS, passwordCleartext
     OUTGOING: , mail.freestylefarm.org:465, SSL, passwordCleartext, true

   account20:
     INCOMING: account20, , (imap) mail.freestylefarm.org:143, alwaysSTARTTLS, passwordCleartext
     OUTGOING: , mail.freestylefarm.org:587, alwaysSTARTTLS, passwordCleartext, true

 Crash Reports

 Extensions
   CompactHeader, 2.1.3, true, {58D4392A-842E-11DE-B51A-C7B855D89593}
   gContactSync, 2.0.13, true, gContactSync@pirules.net
   ImportExportTools, 3.2.5, true, {3ed8cc52-86fc-4613-9026-c1ef969da4c3}
   Lightning, 5.4.5, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
   Mail Merge, 4.9.1, true, mailmerge@example.net
   Provider for Google Calendar, 3.3, true, {a62ef8ec-5fdc-40c2-873c-223b8a6925cc}
   Remove Duplicate Messages, 0.1.14, true, {12345678-1234-1234-1234-123456789abc}

My ISP, Cox, sent me a message that I have to change my POP server settings from:

port 110, Connection security: None, and Authentication method: Password, transmitted insecurely

to:

port 995, Connection security: SSL/TLS, and Authentication method: normal password

When I do this Thunderbird will not retrieve any new messages. The same changes work ok on two android devices, so I can see from them that there are new emails for Thunderbird to get, it's just not getting them. I tried changing one of my accounts back to the port 110 settings and that account now works again.

I tried contacting Cox about it but they stated that they don't support Thunderbird and referred me here.

I'm on Thunderbird 52.5.2 32 bit.

I cannot get my emails to print out. This is a new problem as it has worked in the past. The printer is working OK both for photocopies and to print out documents on the computer. It accepts the instruction to print but the paper just feeds through the printer with nothing on it. Help!

After opening Thunderbird it is fast for about 30 seconds and then becomes really slow.

Typing a new email makes the typed letters appear a few seconds after typing them. Selecting a few emails in my inbox takes half a minute. Thunderbird is regularly 'non responding' for a few seconds.

Even moving through the menu bar is slow! It takes a few seconds for the mouse to catch up!

The rest of my laptop seems ok, it is just thunderbird which is slow.

I have tried to start Thunderbird in Safe-mode, no difference. I have tried to start the laptop in safe mode, no difference. I have tried to start the laptop and thunderbird in safe mode, no difference.

I always empty my junk and trash and have compacted folders.

All my 6 configured accounts are setup as IMAP.

I really don't want to make my inboxes smaller as I have a regular need for the old information.

Please help!

Kind regards,

Iwan