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I am able to receive emails on Thunderbird but I am not able to send emails to anybody from Thunderbird. That happens on two computers I have. I am able to send emails from Outlook. Therefore, it is not my email provider's (BluePeak) problem. When I try to send an email from Thunderbird, I receive the following error message: “Sending the message failed. SSL received a record with an incorrect Message Authorization Code. The configuration related to must be corrected.”

Please help me resolve this issue. Thank you very much!

Certificate errors have been an ongoing, several-times-a-day frustration for me and other users, with different ISPs, since approximately June 25. Is anyone working on this bug? Because it clearly is a bug: Not only I but several other users have reported that Thunderbird worked fine until that date, then stopped working fine. What changed, and can it be put back the way it was, or can we receive some explicit instructions on how to fix it for ourselves? It's making Thunderbird borderline unusable. Every time I try to send a message, I have to confirm a security exception, then send it again. Several times a day, when I try to fetch messages, I have to confirm security exceptions. The confirmations never seem to stick. This is some BS.

I am using a E-mail server that uses LetsEncrypt certificates. I was using Thunderbird 128 ESR without problems. When the certificate was updated, I was requested to confirm - then sending E-mails was possible. Now I have updated to Thunderbird 140 ESR. The E-Mail servers LetsEncrypt certificate was now updated but in Thunderbird I do not get any information about this, nor get I requested to check the new certificate. The SMTP connection just fails. The IMAP access to the E-mail server works fine. (IMAP and SMTP work both fine with K9-Mail on my mobile device)

How can I get Thunderbird to ask me again to check the updated certificate?

I have spent some time digging through your messages about how to fix this issue. I get the general "where to" enable SSL/TLS but no trouble shooting to this specific level.

Spectrum (charter) Internet on May-30-25 a pop up "Add Security Exception" on wife's account (Image #1 below). We have same Internet provider and same server config's (except email name & password or course).

 This Security Exception has happened before, as well as on my account in the past. 

Although, I never got the Exception this time. We did "Confirm Security Exception" 2x on her account and she is up and running again. No issues.

  However, I can't receive e-mails with the Account Settings / Server Settings / Security Settings

"Connection Security" set to SSL/TLS" it must be set to "None" When set to SSL/TLS and I push the "Get Mail" button, the server isn't even banged as there's no msg in lower left frame of TB. I have gmail account and it does bang that one like it should. If set to "None" I get the msg in lower left TB frame showing connection to Charter server and I receive any outstanding e-mails. But I don't want to continue without a password.

 Under [Settings/ Privacy & security / Manage Certificates]

hers (Image #2 below) looks different than mine (Image #3 below). She has the 2 confirmed Security Exceptions, but also has a "View" and "Export" button that are bolded when the specific line item is highlighted. I do not have a View or Export button shown. How do I enable the SSL/TLS with password and actually receive emails?

 I am using TB 128.11.0esr (64-bit)

thx in advance Gene

Bonjour

Depuis quelques jours je rencontre le message suivant:

L’envoi du message a échoué. Une erreur est survenue lors de l’envoi de l’e-mail. Le serveur e-mail a répondu : 1jHjuyBzCXgNw StartTLS obligatoire. StartTLS mandatory.OFR303_199 [199]. Veuillez vérifier que votre adresse e-mail dans les paramètres du compte est correcte et essayer à nouveau.

Dans les paramètres du compte tout semble OK Merci pour votre aide Cordialement

Typically if I experience a security certificate exception, thunderbird will popup the certificate exception box, I click to get certificate and am done.

Today I cannot get the certificate popup to appear. which is fine I know where the certificates are managed but I have not a clue how to add a certificate OR what information to enter into the "Add security exception" dialogue box

Any help would be greatly appreciated.

i can not receive mails, since the update to 128.5.2ESR not on imap.strato.com not on imap.gmail.com not on mail.yourhosting.com

just since today after the update. sending emails seems to work.

I did NOT change anything in the accounts.

How to solve????

Thank you.

Over a month ago I began experiencing an error message when attempting to send emails from my gmail account using Thunderbird (TB). Error msg reads: Sending of the message failed. An error occurred while sending mail. The mail server responded: Must issue a STARTLS command first. For more information go to: https://support.google.com/a/answer/3221692 and review RFC 3207 specifications. 00721157ae682-765bb916a90sm38332507b3.4-gsmtp. Please verify that your email address is correct in your account settings and try again.***While I have looked at all of this, I can't really find a solution I know how to implement.***

I can send emails using Google webmail and when I do, the emails show up in my TB Sent items folder. I'm totally stumped and considering moving to Outlook. But TB has been perfect for me for years and I want to stay with it. Any help will be much appreciated!

Hello,

I just did a full windows defender scan and it turns out Trojan:Script/Wacatac.H!ml popped up when it was done and it said the files affected were:

containerfile: C:\Users\User\AppData\Local\Mozilla\Firefox\Profiles\.default-release\cache2\entries\InsertHashHere

file: C:\Users\User\AppData\Local\Mozilla\Firefox\Profiles\.default-release\cache2\entries\InsertHashHere->(GZip)

I removed the hashes or whatever they were behind the entries, I was wondering if this was a false positive? I didn't notice any slowed down or hacked accounts, also windows defender quarantined it. I've also reinstalled Firefox and deleted all folders associated with Mozilla in AppData.

With the latest updates, the client no longer accepts the self-signed smtp certificate as exceptions. The server is old and there is no way to upgrade to a newer one. It is also not possible to connect a third-party certification authority

I used Chrome until two days ago. I just got tired with how shitty the browser was, how bloated it made my computer, and how much Google treats everyone like a data product. However, I use hella google systems from Voice to Chrome to Drive to more and it all worked great together. Choosing to change to Firefox wasn't an easy decision but I knew it was a good one

Which makes it super irritating that some of the functionality is already facing problems. I have shortcuts I built to make it easier to study or do random things so I don't get distracted or tired. One shortcut is clicking a key that should launch UWorld in my default browser & use Lastpass to autologin (I couldn't get it to launch the service but that was a separate issue).

I check if autologin was on for the password on LastPass I've allowed all permissions to the LastPass extension I clear my cookies on UWorld & turned off enhanced tracking protection for the UWorld login portal site

What should I do to fix my one button shortcut again?

I really don't want to go randomly turning off every protection that Firefox gives me to figure it out so I'd appreciate someone who understands the browser better helping me out. Also, bonus points if you can help me build a single shortcut button on my Mac that can launch UWorld & navigate me straight to the question bank. (I do think the issue with autologin on LastPass is going to become more of an issue as I start opening up more websites I used to use on Chrome so I'd rather nip it in the bud before I see the problem occur more often)

I can't send mail via smtp.comcast.net. I can connect to IMAP and get mail, and I can send from my iphone and (new) Outlook. Running TB v142.0 (64 bit) on Windows 11. Issue is reproducible on second system. When I try to send mail, client tries for 1 minute, then times out with "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.comcast.net timed out. Try again."

TB log says: 14:17:11.775 1756750631775 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons 14:19:37.714 mailnews.smtp: New client instance SmtpClient.sys.mjs:121:17 14:19:37.716 mailnews.smtp: Connecting to smtp://smtp.comcast.net:587 SmtpClient.sys.mjs:141:19 14:19:37.799 mailnews.smtp: Connected SmtpClient.sys.mjs:429:17 14:20:39.211 mailnews.smtp: NetworkError: a Network error occurred SmtpClient.sys.mjs:476:17

   _onError resource:///modules/SmtpClient.sys.mjs:476

14:20:39.212 mailnews.smtp: Socket closed. SmtpClient.sys.mjs:550:17 14:20:39.214 mailnews.smtp: SecurityError info: PR_END_OF_FILE_ERROR SmtpClient.sys.mjs:491:21 14:20:39.245 mailnews.send: Sending failed; The message could not be sent because the connection to Outgoing server (SMTP) smtp.comcast.net timed out. Try again., exitCode=2152398868, originalMsgURI=imap-message://mgiul%40comcast.net@imap.comcast.net/Drafts#57692 MessageSend.sys.mjs:343:32

smtp.comcast.net is using a self-signed cert. Is this the problem? C:\Users\rchar>openssl s_client -starttls smtp -connect smtp.comcast.net:587 Connecting to 96.103.145.180 CONNECTED(000001F8) depth=3 C=GB, ST=Greater Manchester, L=Salford, O=Comodo CA Limited, CN=AAA Certificate Services verify error:num=19:self-signed certificate in certificate chain verify return:1 depth=3 C=GB, ST=Greater Manchester, L=Salford, O=Comodo CA Limited, CN=AAA Certificate Services verify return:1 depth=2 C=GB, ST=Greater Manchester, L=Salford, O=COMODO CA Limited, CN=COMODO RSA Certification Authority verify return:1 depth=1 C=GB, ST=Greater Manchester, L=Salford, O=COMODO CA Limited, CN=COMODO RSA Organization Validation Secure Server CA verify return:1 depth=0 C=US, ST=Pennsylvania, O=Comcast Corporation, CN=smtp.comcast.net verify return:1 --- Certificate chain

0 s:C=US, ST=Pennsylvania, O=Comcast Corporation, CN=smtp.comcast.net
  i:C=GB, ST=Greater Manchester, L=Salford, O=COMODO CA Limited, CN=COMODO RSA Organization Validation Secure Server CA
  a:PKEY: RSA, 2048 (bit); sigalg: sha256WithRSAEncryption
  v:NotBefore: Jan  6 00:00:00 2025 GMT; NotAfter: Jan  6 23:59:59 2026 GMT
1 s:C=GB, ST=Greater Manchester, L=Salford, O=COMODO CA Limited, CN=COMODO RSA Organization Validation Secure Server CA
  i:C=GB, ST=Greater Manchester, L=Salford, O=COMODO CA Limited, CN=COMODO RSA Certification Authority
  a:PKEY: RSA, 2048 (bit); sigalg: sha384WithRSAEncryption
  v:NotBefore: Feb 12 00:00:00 2014 GMT; NotAfter: Feb 11 23:59:59 2029 GMT
2 s:C=GB, ST=Greater Manchester, L=Salford, O=COMODO CA Limited, CN=COMODO RSA Certification Authority
  i:C=GB, ST=Greater Manchester, L=Salford, O=Comodo CA Limited, CN=AAA Certificate Services
  a:PKEY: RSA, 4096 (bit); sigalg: sha384WithRSAEncryption
  v:NotBefore: Jan  1 00:00:00 2004 GMT; NotAfter: Dec 31 23:59:59 2028 GMT
3 s:C=GB, ST=Greater Manchester, L=Salford, O=Comodo CA Limited, CN=AAA Certificate Services
  i:C=GB, ST=Greater Manchester, L=Salford, O=Comodo CA Limited, CN=AAA Certificate Services
  a:PKEY: RSA, 2048 (bit); sigalg: sha1WithRSAEncryption
  v:NotBefore: Jan  1 00:00:00 2004 GMT; NotAfter: Dec 31 23:59:59 2028 GMT

--- Server certificate

MIIHATCCBemgAwIBAgIRAJUASDPOQisnR1zo9CfhXcYwDQYJKoZIhvcNAQELBQAw gZYxCzAJBgNVBAYTAkdCMRswGQYDVQQIExJHcmVhdGVyIE1hbmNoZXN0ZXIxEDAO BgNVBAcTB1NhbGZvcmQxGjAYBgNVBAoTEUNPTU9ETyBDQSBMaW1pdGVkMTwwOgYD VQQDEzNDT01PRE8gUlNBIE9yZ2FuaXphdGlvbiBWYWxpZGF0aW9uIFNlY3VyZSBT ZXJ2ZXIgQ0EwHhcNMjUwMTA2MDAwMDAwWhcNMjYwMTA2MjM1OTU5WjBdMQswCQYD VQQGEwJVUzEVMBMGA1UECBMMUGVubnN5bHZhbmlhMRwwGgYDVQQKExNDb21jYXN0 IENvcnBvcmF0aW9uMRkwFwYDVQQDExBzbXRwLmNvbWNhc3QubmV0MIIBIjANBgkq hkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAoLkgKQUqw4MylCObwwzTyFkIoMN/NRNl 6EY0zS+sjlYMFPplSULdfqs1tEcWZhCs+u1EkJN9+/juCtzeZ9c73yx8nTph0/KZ 5ri9t55yu5xhtuDv2WsMJmqcTOHPXRSZt7abpsvNfxCb6IG2YdPrBNqPyZPEJ6jn h3CY3qBbsreL4iR+UEGunSJAg2mRXHhx0/aYN3CTUetOcSBzIwoFXPklptWCcm5V knK+BWqFtKlyt6nHW/o2qK74nLDgKNUgxR9pG/Bw48ZER1emGsNlN2RVyOBtoAAG 15x4vD2iFBVEe9A0q9HOJc9bGSNb6zuU4ZpCb+RpNq3kkqJCpS6aJwIDAQABo4ID gDCCA3wwHwYDVR0jBBgwFoAUmvMr2s+tT7YvuypISCoStxtCwSQwHQYDVR0OBBYE FHz0nGUjqJ0rg0OQFz/hLkJ581OVMA4GA1UdDwEB/wQEAwIFoDAMBgNVHRMBAf8E AjAAMB0GA1UdJQQWMBQGCCsGAQUFBwMBBggrBgEFBQcDAjBKBgNVHSAEQzBBMDUG DCsGAQQBsjEBAgEDBDAlMCMGCCsGAQUFBwIBFhdodHRwczovL3NlY3RpZ28uY29t L0NQUzAIBgZngQwBAgIwWgYDVR0fBFMwUTBPoE2gS4ZJaHR0cDovL2NybC5jb21v ZG9jYS5jb20vQ09NT0RPUlNBT3JnYW5pemF0aW9uVmFsaWRhdGlvblNlY3VyZVNl cnZlckNBLmNybDCBiwYIKwYBBQUHAQEEfzB9MFUGCCsGAQUFBzAChklodHRwOi8v Y3J0LmNvbW9kb2NhLmNvbS9DT01PRE9SU0FPcmdhbml6YXRpb25WYWxpZGF0aW9u U2VjdXJlU2VydmVyQ0EuY3J0MCQGCCsGAQUFBzABhhhodHRwOi8vb2NzcC5jb21v ZG9jYS5jb20wggGABgorBgEEAdZ5AgQCBIIBcASCAWwBagB2AJaXZL9VWJet90OH aDcIQnfp8DrV9qTzNm5GpD8PyqnGAAABlDwZ58gAAAQDAEcwRQIhAOgI6NbRS4t6 9XvPVbmFixPHyFJXDqU60dv5r+RB9Y9YAiAwlfQhXe45ccND3T5te2KryuxvRhzW aBO3oIS6ixw6DAB3ABmG1Mcoqm/+ugNveCpNAZGqzi1yMQ+uzl1wQS0lTMfUAAAB lDwZ56oAAAQDAEgwRgIhAKmynGx19jBgk4Xy/eChCKjR/vpOtCH16470/jJyY6Yy AiEAkwlRN7Cn1AN20CGjNowsJ2PBaqNOk/u297W/RttgBKMAdwDLOPcViXyEoURf W8Hd+8lu8ppZzUcKaQWFsMsUwxRY5wAAAZQ8GefaAAAEAwBIMEYCIQDyR2Zz3Spd 0Gul6Z2dJa15aUEiEaW7KEAtbCcqz/zoLwIhAIV8YxWeI8rVaAvdl9kWquejUOTx M2G4iYjeZINb1VMgMEMGA1UdEQQ8MDqCEHNtdHAuY29tY2FzdC5uZXSCEHNtdHAu eGZpbml0eS5jb22CFHd3dy5zbXRwLmNvbWNhc3QubmV0MA0GCSqGSIb3DQEBCwUA A4IBAQBgn3Z51e8DZ/bO/AFqc22A4e5EqfUx4y6itcaz3mnQcU9pAsA/LK/WeY+e PtHIkWNKFlysJSbU2ByJ/6+bnebalXgRZ3sAeB2Z7UIUIHEjhcEQE2s4CxAXBiI7 SgqWjrw/Qj+AOghhMwayhIjmnNk34MmyY4f9KsAC6fIEn9ypCxuaN4lrwZcmS8iK o6PRho6pd837BEaRNIZBQpI/8WKxoKsNOu8bw8FwX/Zn8q+1oPo+0sQkmSmWOruu l8tlq8boA5R6YSBWek8hxmEZppvBs55wfNCnr2DQ4CgAREJZMKt6PIiKlgQ9r58b OSb5otnW7xsrx3SKM2zlvRA5mhfL

subject=C=US, ST=Pennsylvania, O=Comcast Corporation, CN=smtp.comcast.net issuer=C=GB, ST=Greater Manchester, L=Salford, O=COMODO CA Limited, CN=COMODO RSA Organization Validation Secure Server CA --- No client certificate CA names sent Peer signing digest: SHA256 Peer signature type: rsa_pss_rsae_sha256 Peer Temp Key: X25519, 253 bits --- SSL handshake has read 6708 bytes and written 1662 bytes Verification error: self-signed certificate in certificate chain --- New, TLSv1.3, Cipher is TLS_AES_256_GCM_SHA384 Protocol: TLSv1.3 Server public key is 2048 bit This TLS version forbids renegotiation. Compression: NONE Expansion: NONE No ALPN negotiated Early data was not sent Verify return code: 19 (self-signed certificate in certificate chain) --- 250 OK --- Post-Handshake New Session Ticket arrived: SSL-Session:

   Protocol  : TLSv1.3
   Cipher    : TLS_AES_256_GCM_SHA384
   Session-ID: 27FBCE0D025BF752A9F038657257E923F1E5560B92BB78A47C5C9E0FFFDBEF7B
   Session-ID-ctx:
   Resumption PSK: FAFF92690FBEDF157D2856329FDABB033F2A0948C5A0F668E4B69C197EC6E52B8DE8A676EA4A78EAEEED7E90C4935DEC
   PSK identity: None
   PSK identity hint: None
   SRP username: None
   TLS session ticket lifetime hint: 300 (seconds)
   TLS session ticket:
   0000 - 97 cc 16 34 49 69 e3 c2-8f 6b ab cb e0 53 cb c1   ...4Ii...k...S..
   0010 - e0 31 10 bf c8 94 c5 d1-59 2b 3e 84 f7 63 44 be   .1......Y+>..cD.
   0020 - 3e d6 69 b0 d4 10 7a 1a-4f 6a da 21 91 6b 34 f2   >.i...z.Oj.!.k4.
   0030 - 1c 2c df cc 5f ee b5 ce-4c 71 49 b0 28 d6 7b 92   .,.._...LqI.(.{.
   0040 - 9e 6a dd bb 93 ca 9e 44-80 1f df ec f7 e4 95 04   .j.....D........
   0050 - 7c c1 6b 1d 86 59 7c 18-7d 98 41 0d 04 a1 f1 ae   |.k..Y|.}.A.....
   0060 - 7b 6d 68 ad 68 a6 b2 32-95 71 d3 89 09 ea 28 7c   {mh.h..2.q....(|
   0070 - ee 8f 67 1e ab e6 09 d7-5d c6 67 0d 0e 63 7b 24   ..g.....].g..c{$
   0080 - 87 cc fb eb 8f a8 c6 67-60 d2 70 e6 58 93 06 d0   .......g`.p.X...
   0090 - 1f ef 95 15 53 92 95 19-85 76 91 26 7c a1 9e 96   ....S....v.&|...
   00a0 - 12 9d bd b2 a9 38 45 05-a5 28 14 65 4c ac c0 6d   .....8E..(.eL..m
   00b0 - c6 65 e7 b8 4b ff 0c dd-58 82 c9 c5 de 8d 64 ab   .e..K...X.....d.
   00c0 - f4 59 c5 5c bc bd c2 e9-34 2a d7 a7 99 21 97 60   .Y.\....4*...!.`

   Start Time: 1756752732
   Timeout   : 7200 (sec)
   Verify return code: 19 (self-signed certificate in certificate chain)
   Extended master secret: no
   Max Early Data: 0

--- read R BLOCK --- Post-Handshake New Session Ticket arrived: SSL-Session:

   Protocol  : TLSv1.3
   Cipher    : TLS_AES_256_GCM_SHA384
   Session-ID: 13DA31F60D1C9A3207FFEA54D2CEC29BB0D44016068E3E79A18492F695B02E80
   Session-ID-ctx:
   Resumption PSK: 44D18B4AEB19CDEBA968E3BD867C3B0167C07C61DC3091072882660FC234D4B3B071B663546C5B4AC3E53A6A5C206A9B
   PSK identity: None
   PSK identity hint: None
   SRP username: None
   TLS session ticket lifetime hint: 300 (seconds)
   TLS session ticket:
   0000 - 97 cc 16 34 49 69 e3 c2-8f 6b ab cb e0 53 cb c1   ...4Ii...k...S..
   0010 - 09 52 42 f9 c9 f7 bc 99-5a b5 73 e3 9b b8 1c 91   .RB.....Z.s.....
   0020 - 16 f5 ea 33 20 29 e1 59-79 65 46 0a 4b ad b7 fe   ...3 ).YyeF.K...
   0030 - b4 aa b7 7b f8 57 36 10-71 09 19 c6 d2 64 c4 8a   ...{.W6.q....d..
   0040 - 47 f6 28 4b 62 9e be ca-d9 16 1a e7 df 7d 51 f7   G.(Kb........}Q.
   0050 - f6 66 04 fe 37 cf 0c bb-4f d8 d3 1b d6 06 be d0   .f..7...O.......
   0060 - 21 ee 9e 65 ac a3 18 80-31 b7 17 5b 23 d2 9d 4e   !..e....1..[#..N
   0070 - 57 f7 b0 66 01 5f cc c5-a1 a5 96 ee d2 d8 55 ed   W..f._........U.
   0080 - 5b 91 86 da 91 d5 3d 17-36 bd a5 97 58 ab fb ad   [.....=.6...X...
   0090 - eb eb 38 5e fd e3 7a 13-b9 f8 5c 14 f5 80 3a 72   ..8^..z...\...:r
   00a0 - 52 66 d9 23 8c a3 50 5c-3c e5 fc cb 22 21 11 3f   Rf.#..P\<..."!.?
   00b0 - a6 71 87 67 8b 33 8e b0-0a 65 46 f6 df 7a f0 f3   .q.g.3...eF..z..
   00c0 - 04 4e cf 22 ad 4d 45 69-53 9c 45 56 df 07 ae e3   .N.".MEiS.EV....

   Start Time: 1756752732
   Timeout   : 7200 (sec)
   Verify return code: 19 (self-signed certificate in certificate chain)
   Extended master secret: no
   Max Early Data: 0

--- read R BLOCK closed

C:\Users\rchar>

I have 4 emails in Thunderbird, one of those I also have on my phone, it is receiving mail, on my desktop, two of the emails have no email today, and two I have only one email, all should have 10 to 20 or more emails. I do have the emails on the website, but they are not loading onto Thunderbird. I get this message, "The certificate for imap.knology.net is not valid for the server. Someone could be trying to impersonate the server and you should not continue.

 Can you offer any help?

Здравствуйте, мы пользуемся программой Kaspersky Security Center, у нас возникла проблема. После изменения политики, постоянно меняется самоподписные сертификаты почты (Thunderbird) и каждый раз приходится подтверждать их заново. Просьба оказать помощь в решение данной проблемы.

________________________________________________________________ Hello, we are using the Kaspersky Security Center program, and we have a problem. After changing the policy, the self-signed mail certificates (Thunderbird) are constantly changing, and we have to re-verify them every time. Please help us resolve this issue.

I see this question was asked before (https://support.mozilla.org/en-US/questions/1415951) but the thread is now archived and I don't think the concern of the poster was understood/answered.

Your Thunderbird profile contains all the credentials needed to "be you" by having full access to all linked email accounts. In order to protect these accounts a Private Password can be created. It prevents someone trying to use Thunderbird as you (using your profile) from seeing the passwords or establishing connections to the email servers.

The question I have (and I believe was being asked) is, does using a Private Password actually encrypt the account credentials, or does it just block someone when they're using the Thunderbird program? Asked another way, would a bad actor with access to the profile and access to appropriate sleuthing tools be able to recover the credentials--from the files alone--thus bypassing the private password of the Thunderbird program?

gmail via IMAP will no longer send or receive normally as of yesterday. No changes on my end.

Receive attempts - nothing happens Send attempts. This message: Sending of the message failed. Peer’s Certificate issuer is not recognized. The configuration related to smtp.gmail.com must be corrected.

The sent mail does not show in sent mailbox, but it does go through.

Thunderbird is in my list of 3rd party apps allowed access in Google account.

My e-mail provider has done the annual update of security and provided a new e-mail cert; however, Thunderbird no longer successfully updates it.

Thunderbid gets to the point of confirming the security exception; however, does not proceed.

This is using ThunderBird 140.4.0esr (64-bit) from Ubuntu Snap, on Ubuntu LTS 24.04.3.

I'm using Thunderbird 140.5.0esr. I have a remote email server on a small "linode" and recently had to restore it from a backup.

When opening Thunderbird, I get the message "The certificate for adonax.com expired on 10/29/2025." I've been getting emails up to and including yesterday.

I ran the renewal program (sudo certbot renew) from the command line of my remote server, and was told the certificate did not need renewing. The "expiry date" is shown to be 2026, March 20 when having certbot display the certificate information.

So, there is some sort of disconnect happening in the communications between Thunderbird and the locations of the certificates on my server. I'm hoping for some advice as to how to trace the path. One possibility is that there is a location on my server that is used to connect to the certs and this is holding stale information due to the recent restore done for the remote server. Another is that maybe there is cached information or something else blocking the request from Thunderbird.

From Thunderbird, I am presented with a form "Add Security Exception". This indicates that thunderbird is contacting the location adonax.com:993. I checked the port from the server using UFW and it is open to all. The Thunderbird form however hangs when I hit the "Get Certificate" button, and clicking the "Confirm Security Exception" appears to do nothing. The button "View..." opens a tab with the expired certificate. All the information on the certificate that is displayed by Thunderbird looks good, matches what I have in terms of URLs, but the dates are wrong.

Is there perhaps something blocking thunderbird from using port 993? Is there a way to test that? If 993 is working, I will try to research what is going on there at the Ubuntu end. I tried putting adonax.com:993 in Chrome and got an ERR_UNSAFE_PORT, for what that is worth.

I have added my local CA to the Certificate Manager (CA.png). When I try to send, I get the "confirm security exception" message (CertError.png). Viewing the certificate gives the data in Server.png and CACert.png.

The server cert is properly signed: $ openssl verify -CAfile ca-chain.cert.pem Mercury2.i-pi.com587.cert.pem Mercury2.i-pi.com587.cert.pem: OK

Why am I getting the certificate error when the CA is loaded into Thunderbird?

OS: Ubuntu 24.04.2 LTS patched as of just now. Thunderbird: 128.10.2esr (64-bit) Thunderbird is installed by snap: $ sudo snap info thunderbird name: thunderbird summary: Mozilla Thunderbird email application publisher: Canonical✓ store-url: https://snapcraft.io/thunderbird contact: https://www.thunderbird.net/contact/ license: unset description: |

 Thunderbird is a free email application that’s easy to set up and customize
 - and it’s loaded with great features!

commands:

 - thunderbird

snap-id: k1Ml1O9GzSO2QftV0ZlWSbUfQ78nN460 tracking: latest/stable refresh-date: 3 days ago, at 10:48 MDT channels:

 latest/stable:    128.10.2esr-1 2025-05-23 (734) 220MB -
 latest/candidate: 128.11.0esr-1 2025-05-23 (735) 220MB -
 latest/beta:      139.0b4-2     2025-05-20 (731) 236MB -
 latest/edge:      ↑                                    

installed: 128.10.2esr-1 (734) 220MB -