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Firefox deleted everything on computer restart???

The launch of Firefox Profiles seems to have obliterated everything in my account: bookmarks, history, open tabs, and extensions are all gone completely. I have an option… (читать ещё)

The launch of Firefox Profiles seems to have obliterated everything in my account: bookmarks, history, open tabs, and extensions are all gone completely. I have an option to import files from another browser, but not from my own past firefox. I logged into my Mozilla account, but I didn't have any other devices so I think it was still unable to recover the data? Is there anything I can do about this, or is all of my data truly gone?

Задан Maggie Fero 4 месяца назад

Дан ответ t.r.ernst 4 месяца назад

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HELP HELP HELP

OMG someone please help me...I have used Firefox forever as my work browser. I have saved passwords to client accounts for 3rd party sites, etc. It has EVERYTHING. I u… (читать ещё)

OMG someone please help me...I have used Firefox forever as my work browser. I have saved passwords to client accounts for 3rd party sites, etc. It has EVERYTHING. I updated my Mac with the latest software install today and when I opened Firefox it didn't restore my tabs. I got stuck in a loop where it would not update to the current version of Firefox. I uninstalled Firefox and re-installed it and LOST EVERYTHING. I AM FREAKING OUT because all my bookmarks are lost and I don't even know what they are - I have tried to restore bookmarks and it goes back to 2022 and 2023 and when I restore nothing happens. ANYONE SOMEONE please tell me you know how to help me find my stuff otherwise I am cooked.

Задан andrea56 4 месяца назад

Дан ответ jscher2000 - Support Volunteer 4 месяца назад

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Bookmarks and History not working

Since Firefox automatically updated (14.0.1) on my MacBook Air (2025 model) several weeks ago, the Bookmarks and History functions haven't worked. Can anyone suggest how … (читать ещё)

Since Firefox automatically updated (14.0.1) on my MacBook Air (2025 model) several weeks ago, the Bookmarks and History functions haven't worked. Can anyone suggest how I can fix this?

Задан rob.maclachlan 2 месяца назад

Дан ответ rob.maclachlan 2 месяца назад

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Cannot restore bookmarks-- get an "Unable to process file " message

I'm running the current version (144.0, 64-bit) on a Dell Inspiron laptop. Just now, I tried to save a bookmark, but I found that a goodly number (not all) of my bookmark… (читать ещё)

I'm running the current version (144.0, 64-bit) on a Dell Inspiron laptop. Just now, I tried to save a bookmark, but I found that a goodly number (not all) of my bookmark folders had disappeared. When I tried to restore from a Firefox backup, I got an "Unable to process file" message. What's wrong , how do I fix it, and how do I get the missing bookmarks back?

Задан crogerblair1 4 месяца назад

Дан ответ jscher2000 - Support Volunteer 4 месяца назад

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Bookmarks and their functionality wiped out by CCleaner

CCleaner wiped out my bookmarks and their functionality. I have repaired, then uninstalled CCleaner. I have refreshed, uninstalled then reinstalled Firefox. I have log… (читать ещё)

CCleaner wiped out my bookmarks and their functionality. I have repaired, then uninstalled CCleaner. I have refreshed, uninstalled then reinstalled Firefox. I have logged in and out of Firefox. I have made an HTML file of bookmarks from another device in order to try to import them. Firefox bookmarks will not proceed to an upload stage. I went into setting to add the HTML of bookmarks and it said "this is not a bookmarks file." Well, Firefox made that HTML bookmarks file so I have no idea how that could be. Nothing I have tried has worked.

Задан Znon 2 месяца назад

Дан ответ Znon 2 месяца назад

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Firefox Needs To STOP Misleading Users With "Give FF a Tune-Up!!!

The initial problem I was dealing with was FF kept directing me to Youtube every time I clicked on a NORMAL link in my google search. 🤷‍♀️ I tried several different link… (читать ещё)

The initial problem I was dealing with was FF kept directing me to Youtube every time I clicked on a NORMAL link in my google search. 🤷‍♀️ I tried several different links but same result....Youtube again!

This is where I went down the rabbit hole. 🙄 My first step was to get some help with my Firefox browser for this 'redirecting' issue. Under the help heading, "More Troubleshooting Information" I found "Give Firefox a Tune-Up using Refresh". Hmmm, maybe this will fix the issue?? I carefully read the following before proceeding....

"Start fresh to fix performance issues. This will remove your extensions and customizations. You WON'T LOSE ESSENTIAL INFORMATION LIKE BOOKMARKS AND PASSWORDS."

WRONG!!! MISLEADING!!! LIES LIES LIES!!! 😡😤😡

I lost almost ALL of my saved bookmarks except for TEN (the most recently used) that still remained after the refresh was completed! I literally lost over a hundred of them that I had accumulated while using Firefox for so many years!! 😲😣🤦‍♀️ 21 different folders, Home, Travel, Shopping, Banking etc, each containing 10-30 OR MORE bookmarks to sites I need to SAVE to be able to revisit later when needed. ALL GONE!!! 😡😤

I have been loyally using ONLY Firefox as my browser for 2 decades!! Now the only thing I can say about Firefox is a whole lot of curse words!!

WHY WOULD FIREFOX INCLUDE SUCH A #$@&! STATEMENT??? "You won't lose essential information like Bookmarks and Passwords"......YES YOU WILL!!!

This NEEDS TO BE REMOVED!!

Why not be an honest and reliable browser?? Include information that if you perform a refresh, you WILL lose these essentials but you might possibly be able to recover them from hidden files somewhere, but you won't easily know where to find them!! 😉

The next time I have ANY issues using Firefox I won't be 'refreshing' nothing at all!! I won't troubleshoot NOTHING!! I will just copy and save all of my bookmarks and SWITCH TO GOOGLE CHROME!! 👍

Задан icantrememberit0 8 месяцев назад

Дан ответ Kiki 8 месяцев назад

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how to transsfer a profile

hello, I want to transfer my profile from an old laptop to a new one. i am not comfortable with uploading my passwords to the cloud as i do not understand how this is saf… (читать ещё)

hello,

I want to transfer my profile from an old laptop to a new one. i am not comfortable with uploading my passwords to the cloud as i do not understand how this is safe. i made tar.gz file with the entire profile, almost 1gb and put that on the new laptop. edited the profiles.ini and install.ini and expected the profile will load, but firefox simply does not work in that profile. it cannot browse and clicking the menu button in top right does nothing. Please, help. If I share data below that is the working profile, not the one that fails.

Задан Immanuel Bond 5 дней назад

Дан ответ TechHorse 5 дней назад

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Data loss

The last update wiped out my favorites and browsing history. Can they be recovered??

Задан randy_r_wise_1999 5 месяцев назад

Дан ответ Paul 5 месяцев назад

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Backup and Restore

I am trying to migrate to new Android phone and I am having great difficulty with migrating the firefox profile wholesale. The adb backup method fails. The sync method wi… (читать ещё)

I am trying to migrate to new Android phone and I am having great difficulty with migrating the firefox profile wholesale. The adb backup method fails. The sync method will not transfer addon settings (I have extensive list of ublock origin filters). Besides I would like not to touch cloud for profile migration.

I have tried https://github.com/Rob--W/firefox-android-backup-restore but that failed epically (and I am very technical person).

I do not want to root the android (it breaks banking apps).

What now?

Really appreciate the suggestions.

I am not looking forward to re-login to all the sessions and recreate all the filters.

Задан SergeiF 5 месяцев назад

Дан ответ Lucas William 5 месяцев назад

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I have no bookmarks or bookmark bar this morning.

bookmark bar and all my bookmarks are gone I followed Support instructions, clicked on Manage bookmarks and went nowhere. I really need this function to work as I am sigh… (читать ещё)

bookmark bar and all my bookmarks are gone I followed Support instructions, clicked on Manage bookmarks and went nowhere. I really need this function to work as I am sight impaired and can't use my phone for much. Please help.

Задан Diane Bowers 9 месяцев назад

Дан ответ Diane Bowers 9 месяцев назад

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bookmarks and history are nul

version 141.0.3 on a 2019 iMac 11.7.10 ... when this version was downloaded, bookmarks and history disappeared. Is there a way to recover or do I have to begin from scra… (читать ещё)

version 141.0.3 on a 2019 iMac 11.7.10 ... when this version was downloaded, bookmarks and history disappeared. Is there a way to recover or do I have to begin from scratch ?

Задан breitung 6 месяцев назад

Дан ответ Paul 6 месяцев назад

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Bookmarks gone AGAIN!

I am incredibly frustrated by the continuing problem of all my Bookmarks disappearing with the usual "The bookmarks and history system will not be functional because one … (читать ещё)

I am incredibly frustrated by the continuing problem of all my Bookmarks disappearing with the usual "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." This issue has been going on since NOVEMBER!!! I usually manage to get my Bookmarks back by closing all txt files that I need to keep open, store them in a new folder on my laptop, and then restart my laptop. This time, it didn't work.

Can anyone steer me to a permanent solution to this problem?

Thanks, in advance, for any help offered.

Задан nmbourne 2 месяца назад

Дан ответ S 2 месяца назад

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bookmarks

I would like to know what happened to all of my bookmarks I had when I opened my firefox, nothing is there and I can't seem to find out how to restore them.. what ever yo… (читать ещё)

I would like to know what happened to all of my bookmarks I had when I opened my firefox, nothing is there and I can't seem to find out how to restore them.. what ever you have done to firefox, mozilla I hate to say I don't like it at all.. thanks

Задан lis152 9 месяцев назад

Дан ответ jscher2000 - Support Volunteer 9 месяцев назад

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transfer history, bookmarks and passwords using Windows Explorer

I am helping a friend who has a problem when opening any browser software on an old laptop so I cannot operate the syncing option. The old laptop uses Windows 10. I want … (читать ещё)

I am helping a friend who has a problem when opening any browser software on an old laptop so I cannot operate the syncing option. The old laptop uses Windows 10.

I want to transfer (to new laptop running Windows 11) the history, bookmarks and passswords by copying from users/hername/AppData/ but do not know which files need to be copied

Задан beanpoleuk 2 недели назад

Дан ответ TechHorse 2 недели назад

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Lost all windows and tabs

Firefox on my mac has been acting buggy lately. The last time I quit and reopened it, all of my windows and tabs were gone. there is no restore previous session available… (читать ещё)

Firefox on my mac has been acting buggy lately. The last time I quit and reopened it, all of my windows and tabs were gone. there is no restore previous session available and the recently closed tabs and windows options are grayed out. How can I restore?

Задан Jeff Sandler 7 месяцев назад

Дан ответ Jeff Sandler 7 месяцев назад

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Missing Window

Today I needed to reboot my browser, and did so they same way i've done countless times before, but when I restarted it only 10 of the 11 windows I had open before closin… (читать ещё)

Today I needed to reboot my browser, and did so they same way i've done countless times before, but when I restarted it only 10 of the 11 windows I had open before closing it were in the "Recently closed windows" section of "History".Please tell me there's some way to recover that window.I had a lot of tabs open in that window that I need back.Why would Firefox just discard it like this?Like I said, i've done this so many times without an issue.

Задан Osiris3.0 9 месяцев назад

Дан ответ Osiris3.0 9 месяцев назад