Форум сообщества Все продукты

My Thunderbird V115.3.3 locked up today and after 5 different tries, I used the safemode option. When I exited safemode, (1) my calendar is missing, (2) the hamburger menu does not work, (3) can't install any add-ons, (4) Settings does not work (but account settings does), (5) mail toolbar is missing, (6) profile manager does not work plus other things

How do I get things working again.

I need to mention I using the Portable version of TB V115.3.3.

Thanks

Craig

Something is going on with Firefox. Web pages will not load, and the error message is "we could not verify the certificate: reason = timeout".

My internet speed is 400Mbps. I don't have a delay here. I've rebooted the PC, restarted Firefox, and about 3 out of every 5 web pages comes up with this error.

I couldn't even get to the Mozilla support site with Firefox. I had to use a different browser.

What's going on?

Ed

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until now. The message "Failed to check for updates." is shown in the About screen. I have uninstalled and re-installed Firefox with the same results. Have also un-installed Firefox, un-installed Mozilla Maintenance, then removed Firefox data from App Data folder in user directory, then re-installed with the same results. Also, now when I access a local media server, I keep getting the message "Firefox is installing components needed" and that never goes away. Any ideas?

Contrast disappears when I klick 'Login' eg. on 'https://www.elektor.de/'; other browsers are ok. AdGuard on or off makes no difference. Kind Regards [removed email from public]

Made a mistake and installed 157.7.0 on Linux

Now cannot backup/restore to another computer so cannot use that computer.

Old Profile used to be in .thunderbird folder - easy!

Now profile seems to be in /home/oem/snap/thunderbird/common/.thunderbird/26pphmrb.default

This does not contain all emails especially for pop3 and anything after Nov 23. It does not work

Q's

Best way to fix? Can I force it TBird to read the .thunderbird in home directory? Can I install an older version of TBird easily? Is there some other way to restore the profile and clone another computer?

I had a few issues with Hotmail and Firefox in the past as described in other posts. Now it has stepped up a gear. I can use the internet for anything, but the moment I open my Hotmail account in Firefox my Lan card stops working. At first I had no idea it was Hotmail, I tried everything from switching cables to using wifi only. When it happened on wifi I realised every time I went into Hotmail on Firefox my network card stopped functioning and I had to restart the computer. The thing is, when I use Hotmail through Microsoft Edge nothing happens and all is well with the world!!! No network card shutdown. I could read between the lines but I'm no conspiracy theorist, however, I don't think the problem is with Firefox. Is there any solution? I don't use Edge and I don't want to start.

I have always emailed groups by clicking on the group name in my address book - eg 'family' or 'U3A Spanish' This has suddenly stopped working

You have also moved the icon 'for create new message' and you don't seem to be able to customise the toolbar to add 'create new message'

What is happening to Thunderbird. This used to be such a good mail program!

I have 60+ mailboxes as I manage a lot of domains. The problem is that if I add a new mailbox it seems to work fine downloading messages but the outgoing smtp settings overwrite a previous one. The limit seems to be 48 I'm on TB ver 115.6.0 (64-bit) on Linux Mint 21.2 Cinnamon. Looking through prefs.js the highest number in the smtp server list is 49. Is it a bug or is there some setting that limits new identities?

I currently have Thunderbird(TB) using POP with a hosted email provider(HEP) with my own DNS. I am going to transfer to a different HEP where I am told I can keep my current mail address/name . Is it possible for me to continue using my current folders after I transfer? My searches have come up with various responses for an IMAP setup but I haven't been able to find anything for my POP setup. Could someone help me with this please?

Hi

I am running Thunderbird on WIndows 10. I have eight different email accounts, but only one profile.

This morning on startup, all accounts and folders were gone and the "open your account" tab was open.

After several hours of frantic searching on the net, I took the most recent profile "prefs-9" and used it to overwrite "prefs.js" This brought back all my local folders and saved emails.

However, the email accounts used to be Wotsit@gmail followed by Inbox, Sent, Draft etc. Now the first account name has been moved, leaving behind its old Inbox, Sent etc with the correct email count but nothing at all in the right hand pane. The account header has re-appeared amongst other account headers but with nothing in the Inbox, Sent etc.

What I need to do is make all the emails visible in the "headerless" section, and return the correct header above them.

Here is what it sort of looks like -

Inbox (3) 2100 Sent 998 Drafts

Then further down after other accounts - Wotsit@gmail.com Inbox Sent Drafts

How can I move the Wotsit header back to where it should be?

I really appreciate the help you folks offer, and the time you put in helping us mere mortals!

My email has stopped working on Thunderbird. I get this message "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.rachelraphael.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again." But I have checked settings and they are correct.

Hi, I've received the email below from Microsoft today.

I have 15 email accounts linked to Thunderbird mail and use up to 5 of them daily. Sometimes 'instant' communications on one or more of my accounts can be important.

Will Thunderbird mail still function in the same way from 16th September?

I apologise if this question has been answered somewhere else. I searched but could not find it.

"The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th.

What do you need to do?

If you are receiving this email, you are currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods.

Microsoft provides free versions of Outlook for your PC, Mac, iOS, and Android devices which can be easily downloaded and connect to your email account. Using an updated version of an Outlook application will ensure you are connecting in the most secure way.

How can you set up your Gmail, Apple Mail, or other third-party mail application?

Various non-Microsoft applications will have their own steps for connecting to your Outlook.com email account using modern authentication methods. See our help article - Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps. However, you may need to contact the creators of those applications to provide you with instructions. In many cases, simply removing and re-adding your account with the latest version of that application will configure it to use modern authentication methods."

I've installed Nightly the same way I have for years on my latest Fedora 33 install—i.e., download tarball, extract into /opt, set appropriate chmod and chown, make .desktop file, etc.—but certain videos certain videos on certain sites refuse to play. A Fedora discussion discussion led me to think it's how Fedora 33 may sandbox apps; I haven't yet had any hits on solutions in the Fedora groups, so I thought I'd ask here, since I can't be the only one with this issue.

Any help would be greatly appreciated!

In case anyone's interested, under Debian 12, when I resume from hibernation, if I have Firefox running as well as Tbird, if I click on a link in an email, the existing instance of Firefox is ignored and a new instance is opened. The first instance is in fact frozen -- it looks as it should but trying to change tabs or open a new tab is inactive. Seems I have to kill the open instance of FF, then if I click on a link in an email, FF pops up as it should with a new tab for the link, but the existing tabs are all there and all functional. It feels like a bug -- Tbird seems not to know that FF is already running.

I get the what's described in the "subject" (Microsoft message is "We couldn't send the code. Please try again.") for one specific account every time I startup Thunderbird (TB) and TB (automatically) checks for messages.

Please refer to attached screen-shot example.

This is what happens when I request Microsoft (MS) to send a "code" to an alternate email account to confirm the account belongs to me that MS is requiring me to do in TB.

I can successfully login on the web to the account that needs the code to confirm it's my email account and I can login to the account that is supposed to receive the code (but can't because of this issue).

This has been going on for close to 24 hours as of this time.

I wish enterprises like MS would make sure they do not have any potential "glitches" if they are going to force users to get a "code" to confirm their accounts (that the user knows is theirs) is theirs. These kinds of issues through not fault of the user doesn't serve the user well at all. My theory - ditch anything that can possibly preclude a user access to their respective email account(s) - makes sense to me!!

In my attempt to help my wife with her email problems I have managed to totally screw up her profile. There now duplicate inboxes, duplicate local folders, duplicate Outlook Express Import files, etc.

Is it feasible to export/backup the inbox, address book, files&folders, Outlook Express Import files (but not the profile), then uninstall Thunderbird in order to start over? If so, how is the best way to do this?

She only has one email account on Thunderbird and is running Windows 10.

Thanks in advance for any help.