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Hi all! I'm trying to get away from a Google Workspace account, but I need to import my old emails. At the suggestion of my host Hover, I've followed these instructions:

https://support.google.com/a/answer/14339894?sjid=15634570323802523034-NC

and created a bunch of ZIP files in Google Cloud Storage, as shown in the attached screenshot.

1) In the Thunderbird Import tool, I select "import from a file" in Step 1, and then "Import Backed-up Profile (.zip)" in Step 2 - is that correct?

2) In step 3 is to choose a file to import. How do I know which file to select?

3) then in step 4, do I unselect everything except mail messages? That's mostly what is important.

Thank you thank you!

I'm recovering from a HDD crash that damaged the boot sector only, my files were unharmed. I am/was using Thunderbird. My Roadrunner IN BOUND e-mails were saved on the Roadrunner servers and successfully downloaded to the new Thunderbird client installed on my new hard drive. But none of my SENT e-mails were stored by Roadrunner.

I want to find my old HDD file of SENT e-mails only and move it to my new drive so they'll load in my new Thunderbird. Roadrunner support said they should be on my old HDD but because my old Thunderbird settings were in POP while my new Thunderbird is in IMAP, the file may not be compatible. Of course they gave me incorrect settings also, so not sure if that's accurate.

Regardless, even if incompatible, I want to have some way to access my old sent e-mails for tax and other purposes.

Please help!

Thanks Theo

I would like to copy a large folder of messages, 211mb, from under Local Folders to a folder under another account. If I try to copy or move the folder from Local Folders only a portion of the messages are copied - 35mb worth. I have tried all sorts of ways to copy the messages including copying small numbers of messages to the new folder. I can copy 1 extra message but not larger quantities. I an running Thunderbird on Win11 and the accounts are all pop. I tried Importexport NG but that will only import a mbox under local folders. Not what I want.

Hello, I have a huge problem with the recovery of my email messages. Due to a network error, I could no longer access my Thunderbird. I therefore had to (!) reinstall Thunderbird. Unfortunately, the reinstall could not access my backup files stored on a NAS drive (Q-NAP). All attempts to reconnect me to the network / NAS drive have also failed with 2 other PCs. However, the backup files are displayed via a PC still connected to the NAS drive. Then, in the hope of being able to transfer the backup via this way, I installed Thunderbird on this PC as well. Unfortunately, the recovery via the import tool does not work with this installation either. The methods described on the support page for "transferring Thunderbird data to a new computer" have also failed Is there still a chance to save / restore my email messages?

I’m on a Mac using the Sequoia OS (not ready to update yet to Tahoe). I recently left Microsoft Outlook, my e-mail client for years, because of all the crashing and when I would update, all the stored e-mails disappeared. I am now using Apple Mail and the export function doesn’t work most of the time. Apple tech support did some things that told me they are automatic backups, but I can’t see them.

I use Thunderbird on an old PC and would like to also use it on my Mac. However, when attempting to import, it starts and finishes in about one second, importing nothing. The files are in .mbox format. What am I doing wrong trying to import these files?

Hey guys,

I am relatively new to Thunderbird but I love it so far but...

Second time this has happened and I figured this time its time to fix this correctly.

So emails just vanished in my inbox. Items still in sent and trash and other sub-folders.

I can't tell you exactly the last thing I was doing. But it was either message filtering or deleting unnecessary emails. Then I clicked on another folder and when I moved back to inbox everything was gone. Checked the filter and seems in order.

Everything is still on the host server. How to I recover the emails from the host back to my computer because as far as thunderbird is concerned its already downloaded those email.

Emails are run as POP.

I am attempting to transfer my Thunderbird Profile from and old computer (call it "SOURCE") to a new computer ("TARGET"). I have tried everything prescribed in the documentation. It fails every time.

[1] I tried importing the ".Thunderbird\Profiles\xyz.default: folder from SOURCE to TARGET (Tools -> Import). It starts the import, but soon aborts with the incomprehensible message:

1747152229330 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons Found 0 public keys and 0 secret keys (0 protected, 0 unprotected) RNPLib.jsm:559:15 1747152229736 addons.xpi WARN Addon with ID thunderbird-compact-light@mozilla.org already installed, older version will be disabled 1747152229736 addons.xpi WARN Addon with ID thunderbird-compact-dark@mozilla.org already installed, older version will be disabled Uncaught NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIWebProgress.addProgressListener] <anonymous> chrome://messenger/content/aboutMessage.js:119 aboutMessage.js:119 1747152289419 Toolkit.Telemetry WARN TelemetryStorage::_scanArchive - have seen this id before: e4a0732e-f511-4cb6-ba38-be42dbd2b48f, overwrite: false Uncaught (in promise) NS_ERROR_FILE_NOT_FOUND: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFile.copyTo] _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.jsm:659 _importMailMessages resource:///modules/ThunderbirdProfileImporter.jsm:588 _importServersAndAccounts resource:///modules/ThunderbirdProfileImporter.jsm:248 2 ThunderbirdProfileImporter.jsm:659

I have tried importing over a network, and also after copying the whole Profile from SOURCE to TARGET first, in an intermediate work area.

[2] I can't Zip my Profile, it's 16GB.

[3] I tried manually copying the profile directly from SOURCE to TARGET's "C:\Users\myLoginID\AppData\Roaming\Thunderbird\Profiles\". When I start Thunderbird, it only shows the first few email folders, the rest are missing.

I have used this procedure successfully many years ago between two other computers.

I am desperate, I put my trust in Thunderbird, and now I cannot move forward, my business is in jeopardy. My old computer has started failing, it's on its last legs, and could soon become unusable.

I contribute to Thunderbird every year, and am a strong supporter.

How do I restore selected emails or folders from a backup made with Export? I only want to bring in 30 or so (which were accidentally deleted). I'm using a Windows 11 PC.

I'm nervous about reloading the backup because it was some time ago (and I *really* don't want it to download new emails).

Hi, Can I have in thunderbird several separate local folders whose data is stored in different directories on my hard disk? if yes, how can I configure this? so far I have one lokal folder (next to many email accounts)... and if yes, can I move one of these folders to a different machine with another thunderbird and import it there?

kind regards Chris

Bonjour, Je viens de télécharger Thunderbird pour Mac. J'aimerais pouvoir importer un fichier mbox.

Pour cela, je souhaite ajouter l'extension "ImportExportTools NG", mais celui-ci ne peut pas être installé car "il n'est pas compatible avec Thunderbird 137.0." Et il n'y a pas d'extension plus actuelle.

Comment faire?

Merci de votre aide.

Using Linux Mint 22.3. Every time Thunderbird updates it loses the LocalFolders address. In relinking I have in error stored downloaded messages in two different LocalFolder locations. Is there any way to move all the existing stored data to one location?

I have followed the Thunderbird video also the instructions given to the reply to the query on 7/20/23, 10:43 PM by "jeff236" but I have been unable to get the data across to my Windows 11 laptop. So have I have spent over 3 hours, on one attempt I copyed only the addresses. I have unistalled Thunderbird and reintalled the programme a number of times on the new PC also used Import option on the new PC but all without success. Please can you help.

Your import procedure, used with several options, creates only empty folders "Importation Apple Mail".

Thunderbird 128.5.2esr (64 bits) Mail Version 16.0 (3776.700.51.11.1)

I installed Thunderbird on a new Windows 11 desktop. I thought that I did the all the correct things for transferring my local folders. On the portable hard drive I can see the *.msf files. But when I copy them to the new computer they don't show up when Thunderbird launches. I copied them the same folder as on my old desktop. I even tried different folders on the destination desktop to no avail.

So I'll just ask, where should the *.msf files reside?

TIA.

Hi, I use TB for quite a while on my pc. Tried to use TB 4 A. I used the import function. Got 3 accts. Scanned the QR code and it seemed to import all of them. But then I noticed the Gmail POP acct was not showing any entries. I got confused, so I uninstalled and then Only imported the Gmail account. Nothing was there in any folder.

Is there a problem with POP? The documentation says no.

Thanks, Sam

How do I ensure that archived messages go onto my local computer and are removed from my e-mail account on the cloud? (I use CPANEL with a strict limit on space.)

I recently moved to another email provider. Since the move I use a new email address (account). The mail in the previous used imap account must be saved. Since the old server at the provider has been blocked. A lot of emails have to saved for some years. Do you have a suggestion how to save the mail? Thanks, Paul

I am trying to figure out if it is possible to export (or download) the mail subfolders from my email account to my PC. My aim is to be able to access and review them offline.

Thanks.