Все продукты: форум сообщества

Thunderbird, quite suddenly, stopped getting my email; Both on my account and my wife's account at the same ISP. I spent more than two hours on the phone with the ISPs help line trying to resolve this issue. They also use Thunderbird at their help desk, and the agent I talked to was familiar with your program. She (the agent) was not able to replicate the issue on their system. We then tried to set up a NEW email account. I carefully entered all the info needed for a new account, following instructions from the agent, then hit the 'Test' button. I got the following message onscreen: "THUNDERBIRD FAILED TO FIND SETTINGS FOR YOUR EMAIL ACCOUNT" The answer to the original issue suddenly became very clear - Thunderbird cannot, or refuses to, connect with the email server, therefore NO EMAIL. We tried everything in her toolkit to resolve the problem to no avail. We finally tried UNINSTALLING Thunderbird (and the Maintaince program). Once Uninstalled, I used the Registry Tool on CCleaner to remove any entries in the registry referring to Thunderbird (there were several), then restarted my computer. I then downloaded and installed a totally NEW Thunderbird program. When I ran the Thunderbird again, I found all my account(s) info was still present, and Thunderbird was still unable to find the server. I'm at my wits end trying to resolve this issue, and REALLY HATE to go back to Microsoft OUTLOOK to get my email. Anybody got any ideas??? Any help would be greatly appreciated. (Signed) Proteus

So there was a problem with AOL today and I'm using Thunderbird for my Verizon account now AOL is back up and running but on my computer Thunderbird will not let me log in to The Host keep saying it's failing?

I have had an ongoing problem with Thunderbird being unable to log into the various mail servers that I use. I've tried repeatedly to solve this problem and have been able to cure it in the past by clearing the cache, but it recurs over and over again. I cannot keep wasting my time like this. I'm an independent contractor and I need to be able to use my e-mail client consistently. I've got work to do! This morning, it's suddenly decided that it cannot log into any of the three services that I use.

Is there a lasting solution to this problem? If not, please tell me and I'll move on peacefully, but please don't keep me chasing my tail for something that cannot be fixed.

I occasionally have problems with Thunderbird insisting that posts in my frequently visited newsgroup are expired when they are not. Previouly, I've been able to resolve this problem by simply unsubscribing from the newsgroup and then subscribing again. But today, when I tried that technique, Thunderbird told me that there were no messages at all in my newsgroup. This is flat-out wrong because the newsgroup is quite active. Right-clicking and choosing Get Messages did NOT change the situation.

Then, to add an extra layer of aggravation, I added a second newsgroup to my subscriptions, one for Thunderbird itself, but it was empty. I deleted that folder and then unsubscribed to my other newsgroup and tried to subscribe again but now the "Manage subscriptions" button shows me no newsgroups whatsoever!

I am beyond frustrated by this nonsense. What do I need to do to get "Manage subscriptions" to show me the thousands of newsgroups that exist and how do I make "Get messages" to show me the messages currently on my newsgroup?

I'm using Eternal September to access Usenet. My operating system is Windows 10. The version of Thunderbird I'm using is 128.8.1esr (32-bit).

Hello, I want to convert my POP account to an IMAP account. I am following the procedure for creating a new email account. I enter the account name, email address, and password. But at the end, I always get the following message: Authentication error. Unable to connect to the server. The configuration, username, or password are probably incorrect.

Please note that I am using the same name, email address, and password as for my POP account, as recommended in the online help.

Best regards Dominique Chevalier

I am not getting my email on Thunderbird. I am getting this message: "Could not connect to server pop3.optusnet.com.au; the connection was refused" Could you please help with this? Kind regards, Luke

https://read.amazon.com/kindle-library is now not allowing me to go onto the website. I've tried talking to Amazon customer support but they can't find a problem on their end. It says:

The connection has timed out

The server at read.amazon.com is taking too long to respond.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

I haven't had a problem with the website before and every other website I have tried works fine. It's just that one. I have added it to my exceptions list for add ons but it didn't fix it.

My TB upgraded to V141 today and I lost my google calendar and maybe my contacts too. The contacts are there but I don't think that they are syncing anymore. Calendar appointments missing altogether.

When I open Thunderbird, I now get a message window asking for a User Name and password for both Caldav and Carddav.

I did not change anything in my setup and they started to appear.

Can anyone tell me how to stop these pop-ups from appearing ?

Screenshots are attached.

Thanks, David.

I have been using Thunderbird for many years. I have 4 accounts that have all been set up and working fine. This morning the 2 yahoo.com accounts stopped working. I logged in to the impacted accounts using a web browser and password just fine. I then updated Thunderbird to 116.0 to see if that would fix the problem, but it did not. The outlook and gmail accounts are working fine, for now.

When Thunderbird attempts to download mail for the yahoo accounts, I get a large pop-up window with "Edge: Too Many Requests". The pop-up window is blank except for that error message. I get the small pop-up with the Authentication Failure message. Sometimes I get Retry, Enter Password or Cancel. But I never see a window that will allow me to enter my password.

I can send/receive mail from the accounts while logged in via a browser but authentication fails within Thunderbird.

I've been trying to add gmail account to thunderbird, but everytime the built-in browser get stucked. I tried open the url in edge, but after authorizing it says localhost reject to connect. I've also closed all the firewall but it didn't help. The picture uploaded is where i get stucked. I've erased the password part. Any help is greatly appreciated.

Hi. For a long time, I've noticed that emails I send from home are sent, but those I try to send with the same settings do not get sent when connected to the Internet in 4 out of 4 cafes. My ISP, Zen, hasn't been able to explain why. I've tested whether Google VPN blocks it somehow, and it doesn't. I normally use Thunderbird. Today, I found that, in the same cafe, messages I tried to send using Thunderbird failed to send, whereas there was no problem with GMail, Proton Mail or Outlook. Any suggestions?

Hi, I used Thunderbird on a portable computer in installing automatically my mailboxes without issue. Then the systems suggested me to upgrade to Windows 11. I did.

But since that time I can not more use Thunderbird because it cannot set up my mailboxes on outlook and a specific national operator.

Is there an issiue in usign Thunderbord under Windows 11 ?

Tks.

With Firefox 135.0 i cant reach google.com but google.se i can.

I make daily images of C: and today i managed to go back one day to 2025-02-06 but accidentally chooses 2025-01-06 and with the older version of firefox i could reach google.com

I have tried to delete cookies. DNS over HTTPS off. No proxy in connection. Add-ons off but to no avail.

Good Morning,

Thunderbird is working well on my phone (mobile data?) and no longer working on my desktop.

We did cancel a TV service this morning with our ISP and had to reboot the router to get internet back up and working.

The only thing now that isn't working is my desktop Thunderbird.

Can anyone help with some trouble-shooting tips?

Thanks so much!

So I have a self hosted Exchange and I have no problems using it from apps like Google Mail, Outlook and such, plus I can login directly to its .../EWS/Exchange.asmx through a browser. However, when trying with Thunderbird 145/Linux, I always get that username or password are incorrect, but it doesn't tell me exactly what went wrong and how it tried, so I'm in the dark why it is happening. Note: exchange's url is on a different domain than my account.

Basically it's either this message: Authentication error.

Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]

Or similar if I try to get message from inbox.

Also weird things happen during configuration, like attached image (note that I've tried different URL permutations)

TLDR; how do I diagnose the issue, or ever better, how to connect? TIA

On Windows 11 Pro (latest updates) desktop, I use Thunderbird (latest update) to send/receive email. Usually, Norton 360 (latest update) VPN must be turned off to received emails. I say "usually," because sometimes it works with VPN on. Is there a way to receive emails without needing to usually turn off VPN? What I have been trying hasn't worked. Thanks, if you can help.

How can I move emails within Thunderbird? I want to move emails from the Sent folder of my old email account to the Sent Folder of my current email account. Emails don't move when I right-click on them and select "Move to" and then select the destination folder. All that happens is that the Thunderbird status bar reports: "Looking up pop...." "Connecting to pop..." "Connected to pop..." "Checking mail server capabilities."

I have been a Thunderbird user for over 10 years and recently my employer has started switching us over to Google Workspace emails. I'm trying to add the email to Thunderbird, but keep getting a blank gray screen (Image 2) in the Google pop-up after clicking "Allow" (Image 1). No error messages are displayed anywhere in the pop-up or in Thunderbird.

I have tried several times with no success. I've tried rebooting, same issue. I've tried disabling all the plugins in Thunderbird, same issue. I've let the screen sit there for over 20 minutes and nothing occurs. I even tried one-time hitting "Deny" and got the same blank screen.

As it is occurring inside Thunderbird itself, I have no way of telling what is going wrong. I know I am signing into my new Google account successfully as I wouldn't reach the page with "Allow".

Anybody know what I can do?