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Recently (about a month) I have found I often have to login to my Firefox account in order to access saved passwords etc. Sometimes from one day to the next. It never used to do this. Can't find any setting like "trust this device" or similar to stay logged in.

I changed my password, and now when I try to sign-in to my account on the Android app, I keep getting unexpected error message with both password sign-in and qr sign-in.

Hello,

We have an issue : we reinstalled windows 11 on a machine and thereby lost the account login used to sync Firefox. No way to recover it (we went as far fas as using file recovery tools but no luck).

Is there a way to recover only the account login ? No need for the password. I could provide the IP of the computer in question (it is a professional IP, not shared).

Many thanks in advance for any help !!!

I am disgusted. I have been trying to sign in and first changed my password, but it still wont let me sign in and says my new password is incorrect. I've wasted almost an hour doing what should be fairly straightforward.

Hi,

My firefox email account keeps showing 'You've tried to sign in too many times with an incorrect account or password' even after repeatedly resetting password and emptying cache and waiting 24hrs between attempts. It works fine on Edge and other computers, just my main compuuter thats giving me problems.. Any ideas?

Every time go to Firefox home page (clear browser settings), I get "Account Disconnected" message.

I have another PC with the same Firefox browser homepage and do not have the problem.

Help or suggestions appreciated. TU for reading.

I've created a passkey for logging in to Google.

When trying to log in to Google within Firefox on my Pixel 9 phone, I'm automatically taken to the page where I should be prompted to enter my passkey, but no prompt actually appears, so there's no way for me to actually enter my passkey. (See attached screenshot.)

To be clear, I can still tap "Try another way" and log in using other methods, such as via an approval prompt sent to my other devices.

This problem does not happen on my Samsung tablet. When I try to log in to Google within Firefox on my tablet, I'm given the choice to log in via various methods, and if I choose to use a passkey, I *am* given a prompt to enter my passkey.

Any idea what the problem could be?

When I open the Mozilla VPN window I am met with the "Get Started" page. I click the "Get Started" button and sign in. When I get to the "Signed in successfully!" page, it tells me to open the Mozilla VPN window again (it does this for me) and to turn it on and all that. However, when the window is opened again, I am met with the same "Get Started" page from the beginning, leaving me in the endless loop of logging in. I am running a fully updated Windows 11. Could it be an extension I have?

I'm able to use my Passkey/keychain when using Safari to login in to other accounts on my Mac but, when I try through Firefox, I'm told I need to update my browser version. My version (149.0.2 (64-bit)) is showing as up to date. Do I need an Apple add-in and, if so, how do I get and install it?

Thanks