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I had a desktop drive fail. While it was out for recovery I started using a different computer. About 5 weeks later, I now that I have the restored drive and its data from which I can restore the original profile with its address book, messages, and folder hierarchy. Will it possible to now import /combine the the email history from the second profile?

Hi,

We would like to inquire about the cost and process for backing up emails from an old inbox that is scheduled to expire on the 19th. This is an urgent matter, as it’s critical that all messages—including both inbox and sent items—are fully backed up before the expiration date.

We would appreciate your guidance as soon as possible so we can proceed without delay.

Thank you in advance.

So far I used MS Outlook for Calendar and Contacts as well beside to mail. How can I import Those data from Outlook and synchronise with my Samsung A53 mobile (Samsung calendar and contacts) without using MS cloud?

I gave up on Outlook after a zillion years using it. When I reset my O/S (win11) I had to reinstall Outlook from Office, all paid up and legal. Nothing but problems trying to get my backed up PST file from previous Outlook. System kept trying to get me to subscribe to Windows 365 crap. I had standalone 2024 version of office. When I installed Thunderbird (I have it on laptops and other computers), I entered my email and voila, in about 1 minute I was sending and receiving emails. I had spent 6 hours on Outlook, even using AI (Copilot) to help me. I was SO IMPRESSED, that for once I donated to Thunderbird, $30 CAD.

Now, I used Mailstore to get my pst file, something I could NOT GET OUTLOOK to do, and have it available to export to Thunderbird, or for TBird to IMPORT from the pst. Neither one worked, telling me that TBird didn't have a profile for the transfer, or some such notation.

Any help would be appreciated. Like many of you, my whole communication life is in those emails (I have about 40 folders where I saved stuff).

I just bought a new computer. I would like to move my emails from my old computer to my new computer. I downloaded Thunderbird and I tried setting up my emails on my new computer, but it only took the emails that were in my in box on my 'server.' I also had subfolders in my inbox with emails in them, and none of the subfolders or emails in the subfolders moved over.

My email provider is Shaw, and my old computer I used the pop 3 format. On the new computer I'm using the IMAP format.

I have just watched the video on the support page - Move Thunderbird data to a new computer. I don't know if this is something I should do....is it my only choice....or is there something you can suggest.

I have a comcast.net account but I use the Thunderbird app. How much trouble am I going to have moving to the Yahoo.mail for COMCAST? Will I have any extra steps that I will have to do. I am very apprehensive about this move.

Hi everyone - and big thanks in advance for considering my request: I have/ had windows 11 on my old machine and windows 11 on my new machine; because my 'old computer' is not running anymore at all (liquid damage), I can no longer start Thunderbird and follow the 'export tool function' (https://support.mozilla.org/en-US/kb/thunderbird-export) and thus can only do the manual transfer (https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer); I didn't think that I would need to go through the export tool steps when I saved the Thunderbird profile folder regularly as backup on the cloud; yet when I started Thunderbird on my new machine following the above steps by moving the Thunderbird profile folder manually, the result is that - although Thunderbird is 'running' and the mailbox is functioning properly - the key folders are empty (i.e. the sub-folder structure is completely lost, in fact there are no individual emails at all); the issue seems to be that the size of the Thunderbird profile folder is too large (the "Profiles" folder has a size of 20.5 GB) for doing this transfer via copy & paste of the Thunderbird profile folder from the cloud (I also tried USB) to the new machine; I understand that the size issue via the manual transfer could be 'overcome' just by starting Thunderbird on the 'old machine' and following the above steps explained under mozilla support; yet that's no longer an option; what could I do please?

2 possibly related issues. Environment Win10 latest Thunderbird version eMail server is google I was moving a large number of folders from a POP account to a new IMAP account. Something bad happened and Thunderbird died without an error message. When I restarted I found a lot of the POP folders had not transferred and there is a lock symbol on the POP account and I can not open it to show what is in it. Question 1: what does the lock symbol designate and how do I unlock the account. Question 2: are the missing folders gone? I realize that I probably need to solve #1 first. -- bill

New laptop. Took it to the Geek Squad to move the data from my wife's old computer to new. They had me sign in to Windows on the new machine and perform the setup steps, then took it and the old computer to do the data transfer. The issue is that the returned new computer had my MS profile on it but my wife's mail under that profile.

To try to correct this, I set up my wife's profile on the new laptop and my thought was to export the email from my MS account's TB data to a public folder, turn off TB and sign off my MS profile, sign back on to my wife's MS profile, start TB and import the zip file in the public folder. However, it tells me the folder is too large and I must unzip and import from the extracted folder. Windows Explorer won't let me unzip the file saying it's not a valid zip file. Ideas?

Thanks!

I am importing all of my thunderbird data from an installation on an old laptop to a new thunderbird installation on a new laptop. I used the export tool on the old machine and the import tool on the new machine and every installation option fails. On the old machine I have tried copying the files and folder to the new machine and it fails, I have created a zip file (5MB) on the old machine and copied to the new machine and it fails (Not using the Zip tool that is limited to 2MB). I think I have tried every combination. The new installation is able to send and receive messages.

Ladies and Gentlemen

Please how do I export my Mozilla to my Chromebook. I have been directed to find a QR code at Menu\Tools\Export for Mobile, but there is no "Export for Mobile" tab in my Mozilla

So how do I export the whole lot to my chromebook, please?

Rgds, Tim

I recently upgraded my older PC from Windows 7 to Windows 10. Thunderbird worked fine for a few days following the upgrade, but when I went into it today, all the local folders were gone. 4GB worth of e-mails. Good thing I backed up four days ago, so I haven't lost much.

I have searched through the help given earlier for a similar problem, but can't seem to still get Thunderbird to work properly. Furthermore, Thunderbird won't import the backed-up data. I also can't get the menu bar to show along the top. What all am I doing wrong?

I have a Thunderbird account on my private laptop and need to move certain files and address labels to Thunderbirds on a new laptop. Can you please advise how this can be done or if it not possible to copy individual folders. Thank you.

I just opened my Thunderbird e-mail account, did thunderbid only access emails from my sbcglobal account email account or did TB download the the 100,000+ SBCglobal emails to a thunderbird file that I can continure to access?. I believe that AT&T is going to delete my sbcglobal email account as I have canceled my AT&T internet service. I see sbcglobal messages in thunderbird that go back to 2008 that I would like to read again. Will these messages disapper when AT&T disables the SBCglobal email account.

Have two email accounts: Outlook and Gmail. They check and pull mail off the servers independently. I would prefer to only have to look in ONE account for my mail. I have chosen Outlook. I am having problems getting Thunderbird to push the emails in my Gmail folders to the corresponding Outlook folders. Is that because it can't be done? In settings for GMail account, under Copies and folders, I push: Sent messages > Sent on d*******1@outlook.com Archives folder > Archive on d*******1@outlook.com Drafts > Drafts folder on d*******1@outlook.com but they don't seem to be going there.

Is there a way to move messages in GMail TRASH to Outlook DELETED? As you can see, I'm not very aquainted with these things and am pretty confused. Any help appreciated.

Not sure how to explain this but...

I was using Bluehost, and they somehow screwed up my website (my email was attached to my domain). I switched domains today and when I restarted Thunderbird, all my previous emails disappeared. I'm not sure why they didn't stay on the "server" and I don't know how to get them back now that I've swtiched from Bluehost.

I still have access to my emails on my phone (thru gmail, not thunderbird, but it's NOT a gmail / Google Workspace email).

Is there a way for me to retrieve these messages? I'm on a mac, btw.