About two days ago Everyone in my contact list received an email that was supposedly from me. Long story short it was a scam where someone was pretending to be me and was… (читать ещё)
About two days ago Everyone in my contact list received an email that was supposedly from me. Long story short it was a scam where someone was pretending to be me and was asking that they send me gift cards, five $100 gift cards, a few friends did send some money, though not the full amount thank goodness. I got somewhere above 50 calls yesterday from concerned family and friends too tell me that they thought I had been. I quickly changed my password, It is a Comcast email, and then had to wait a day because apparently Comcast has a 1000 emails sent to limit, meaning you can only send up to 1000 emails a day. That was certainly interesting to learn.
The next day, yesterday, I removed my email from my Thunderbird and then re-login because it wasn't accepting the new password. I then tried to send two emails to myself through Thunderbird with no success, and then an email trying to explain to everyone that I had been hacked and no one received it.
Today I called XFINITY/Comcast and after a long and confusing conversation where I was disconnected three times and all of the agents seem to be constantly practicing through tunnels, I managed to fix the problem and and now able to at the very least send emails directly from my Comcast email. Thunderbird still does not work, it will not send or receive any new emails.
I had tried to import my address book from Thunderbird directly to my email account, while all the information is there, it is not being put in the correct places. The name is in the name box, but the email and other information is all ending up in the notes box. So I would very much like to continue being able to use Thunderbird, or if not then another similar program. Or failing that I would at the absolute least be able to transfer my address book from Thunderbird directly into my extended email.
As a final note, I am a great fan of Mozilla and its many products. One of the very first things I do every time I get a new computer or smart phone or tablet is to download the Firefox browser from the app store. So it ever so slightly ruffled my feathers when the customer service agent on the other end of the line for extending the told me that, had I not been using Thunderbird, this whole hack or spoofing or whatever happened would never have happened had I not been using some third party program. While I will admit he may have a point if it was some dinky little email program, I find it very hard to believe that this is anything more than a standard line they are supposed to say when somebody is a problem so that they can shift blame.
However, while I do not think it is very likely I will admit that it is a possibility and so would be grateful if anybody who was more knowledgeable on the subject be able to tell me whether or not continuing to use my beloved Thunderbird would result in my email being more vulnerable, and what steps I should take to rectify the problem if one exists.