Форум поддержки Все продукты

Hello, How is it possible to run different instances of Firefox on Windows and on Android? I would like to have for the same user e.g., Firefox_1 with one set of open tabs and Firefox_2 with a different set of open tabs. Is this possible, and if so, how to do it on Windows and how on Android? Or, is there another way of selecting in Firefox between two (or more) windows with different sets of open tabs? Thanks and regards, Marcel

I'm not sure why a company founded in 1998 still doesn't have a live chat feature and actively try to make already angry customers jump through hoops to get support. Ridiculous.

Yesterday, I had a lot of very important tabs open on Firefox, there was no updates, no crashes, nothing. I simply closed the app and when I wished to resume working later all my tabs were gone. I checked recently deleted or retrieve tabs but nothing. I'm not even upset, I'm sure this was done on purpose to force me to buy Firefox plus or try to get me to spend more of my money. Get it fixed.

I have Firefox sync set up for my desktop and Android. For the past moth or so Firefox on Android can't send tabs to my desktop as it says "No devices connected". Despite this I can send tabs from my desktop to the Android install.

I am using the latest ESR on Windows, and have used both the latest main release and beta versions of Firefox. This issue has been ongoing for several versions. Full uninstall and removal of local files for both devices has not helped, neither has signing in an out. It seems that the Android side simply cannot see there's other devices period.

I had a little over 100 tabs open on Firefox, and they disappeared when I opened the app. I did not close them, I have auto-close set to never and inactive tabs turned off. They're not in my recently closed section, although the tabs I did close during my last session were there. The individual websites are still in my history.

This has been randomly happening for almost a year now, but this is the second time this month. My tabs keep disappearing with no warning and no apparent way to get them back, and it's always when I'm over 100 tabs. The weird thing is I've been over 400 tabs before with no issues, so idk why barely over 100 now is an issue. Why does this keep happening? Is there a way to get my tabs back?

How do I stop my iPad Pro from auto loading new tabs? I love Firefox normally but this is annoying enough to make me use another browser in the future if it cannot be remedied. I have tried to find in settings- tapping 5 x and the normal settings to stop this.

The issue where Firefox on Android does apparent background restarts is still occurring in the most recent release builds.

This was first discussed in the now archived topic https://support.mozilla.org/en-US/questions/1379604

It is 100% reproducible. Steps:

1. Go to https://www.theguardian.com/uk 2. Open in background tab one or two internal links to stories in that website 3. Firefox is hang for e.g. 40s then reloads from scratch all open tabs including to other sites 4. The device will behave as if it was recently restarted with all other apps doing UI refresh activity when you next access them

The repro steps are truly simple.

Should we raise this as an iss with the website instead? e.g. Chrome does not and never has had a problem like this on that website.

Cheers,

108.2.0 (Build #2015925643), 78718ba91+ AC: 108.2.0, 9174b4e74f GV: 108.0.2-20230104165113 AS: 95.0.1

My firefox on samsung android phone just suddenly closed all of my tabs on its own which were waaaay over 100 tabs... no update or crash or anything.... i didn't close the tabs either.... just suddenly all gone.. and this is the 2nd time this happens within a year or 2... exact same thing! Unbelievable!! This is unacceptable!! If i did it by mistake then its my fault but all my tabs just totally disappeared suddenly on their own. What can i do? How do i know what caused this? How can i recover them? And no sync..

Hello,

I have not been able to get my Firefox iOS app and desktop to sync. On both my desktop and phone logins are selected for syncing but each device has its own list of logins which they wont share with each other. I can sync tabs and send tabs from desktop to my phone and the same the other way around. The only thing that doesn't seem to sync is passwords/ logins.

I have uninstalled the app on my phone I have logged out and back in I have cleared connected devices on my account and relogged in

None of the above have worked in getting my device to sync.

When I do a fresh install I only get back the logins that I've manually entered onto my phone. It seems to have it's own list separate form the desktop and neither device is sharing login sync.

Any help would be appreciated, I have 300+ logins on my desktop version and have only manually moved over a small handful to my phone because manually doing so is a pain and they won't sync if I update one on the phone or computer to the other device.

I'm on iOS 109 and desktop version is 109.0 (64-bit). I have been trying for weeks on and off to resolve this issue.

I'd love to have a feature where I can choose to open all my synced tabs on a new device at once instead of having it as a list under synced, as it would look on the original device I have them opened on. Maybe have that option to open all tabs under synced.

Thanks, Judy

I’m devastated. Please tell me how to recover all the tabs I lost.

I had disabled the sync feature weeks ago, but when I opened Firefox just now, it had 1) synced with my MacBook 2) lost every open tab on my iPhone

Please please someone respond to this. Why is there no solution offered in this forum? Clearly a number of people have had the same problem.

Thank you

I would like to know every single option I could possibly turn on or off, or adjust, or do literally anything to, in order to ensure that my tabs stay the [removed] open. I just returned today to find my 70+ tabs, which I regularly use, completely gone. Normally, if Firefox crashes, it at least has the decency to ask me if I’d like to reopen my tabs, but apparently not this time, for whatever reason. Having to scour through my history to reopen all of my tabs one by one is a frustrating endeavor, and while this is slightly uncommon, it still happens consistently and frequently enough to be a major irritant.

I apologize for my somewhat aggressive tone, but I’m about this close to just using another browser if it keeps pulling this [removed]. So to reiterate, I’d like to know every single possible option I could adjust in some way or to some capacity to ensure that my tabs just stay open.

When I am finished with a tab and close it, and then close down Firefox app, when I click back into Firefox the tabs that I have closed are still there open. How can I stop this from happening without having to "quit" and clear cache etc all the time? Surely when you close a tab it should stay closed?

I'll understand if this is a longshot. However, I need to ask.

I have tried the new user interface that Mozilla put out about two years ago. I tried it when it first updated and I tried it again last year to be sure. And I'm sorry, but I hate it. I hate it so much. It's unwieldy, I don't like the way the tabs are presented, I don't like how New Tab works and most of all I hate that my bookmarks aren't the first thing I see when I open a new tab. I've been using I think Firefox 69 or 79 ever since.

But using an out of date browser obviously has issues. Pictures aren't loading, some webpages aren't loading, including ones I need for school, and recently my adblock stopped being able to block everything.

Which brings me to my question. Is there some way I can update Firefox to the new browser without using the new UI? An add-on, a setting I can change? If it's complicated, I can do it with a decent step by step. Even if you can help me find the right phrase to google to get a how to would be great.

Thank you in advance, and I hope you have a lovely day

Whenever i search something on firefox it sometimes opens up a new tab or if i searched something up before it it will bring me to the previous search. This also happens when i open a link ill click on the link and it will open a brand new tab with the other tab still being there and i can't view the tab at all whenever i try to reinstall firefox the problem is still there, same with when i mess with settings. Ig someone could i help i would appreciate it!

How can I open a blank new tab in Firefox Focus browser on Android. The only option now seems to be to press and hold a link in the existing webpage and to select Open link in private tab? Thank you

I have Firefox Focus and I have enjoyed it except for one blaring issue. Without closing it, it sometimes completely restarts and closes every tab. I lose SO much when it happens. Is there ANYTHING that I can do in this instance to retrieve my tabs?

I rested my phone and reinstalled firefox logged in and tried to get my tabs back since i had sync previously activated but now i can't find how to get my 60 tabs back. Nothing is in the History to find.