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I can't delete the malware "Startfenster. I tried to find help with "Google"-Search. Without any success! This malware exists for me in "Firefox" only. Other browsers are not affected. Perhaps anyone can help me... Thank's!

I was prompted to install a .js file while on a website unrelated to mozilla organization. I was taking a work call and distracted at the time and was dumb enough to install it before I realized this was not a normal update. Should I uninstall and reinstall firefox? My McAfee blocked the script from "trying to hijack one of [my] apps"

Despite pop ups being barred on my system I get the attached several times a day. Does anyone recognise it and how can I stop it? I have no Firefox extensions, and have run Norton without finding any problems. There is no indication of its source. It has been on my system for more than a month. Thank you Colin O'Brien

Does Firefox "remember" any browser data from another Windows user account? I created a guest account for someone today and while I was browsing, I got redirected to a site called fy3 dot fit which had the fake captcha. I did not open the run box and did not paste any commands from it, so is the guest account compromised or do I need to nuke Windows and start again? I read on reddit that it's an infostealer but if Firefox does not remember the other user account's browser data, does that mean nothing would be stolen if I did run it?

I am just burned out with Firefox and not sure why I should continue to use it instead of some fork or Chromium-based browser.

It seems like every update brings some new GenAI/LLM component that is auto-enabled and difficult to disable. I do not want GenAI/LLMs in my web browser. I have dropped nearly every other application or software that has forced it on me and included it in their product. I feel like I'm trying manage a Windows system having to follow blogs to debloat, restore privacy, and restore security. GenAI/LLMs shouldn't be in my web browser. And, they should be opt-in, not opt-out in some confusing mix of GUI and about:config madness. If GenAI/LLM is so great, then make it an extension or a fork then let those folks use it from there. Don't bake it into the web browser.

I continue to use Firefox for uBlock Origin but I guess that would be possible with a Firefox-fork. However, I am just tired of having to continuously manage my Firefox browser and battle websites that only support Chromium-based browsers. If Firefox actually seemed intent on improving security and privacy then I could find the motivation but this GenAI/LLM nonsense seems the point of no return.

On my Android phone, I've switched to a Chromium-based browser given the poor state of security and hardening for the vanilla Firefox. I keep IronFox on hand but it is just easier to surf the web with a Chromium-based browser due to many websites just working better. Why should I deal with the pain and frustration of limited Firefox support when Firefox isn't even keeping up with security hardening?

As for desktop, the Firefox browser just doesn't seem as snappy or stable as I would expect. Firefox for Linux is still not supported for Slack Huddles. How is it 2026 and Mozilla/Firefox are still not fully functional with one of the major business chat platforms? Yes, I know this primarily a Slack and AWS-Chime-SDK problem but it is also a Firefox problem because there isn't much that a user can do. I've tried to prod Slack and the AWS teams numerous times to support Firefox but they've just done nothing. I also see nothing being done by the Firefox team, too.

Another example is the EdgeSuite CDN. Nearly always they block my traffic when I use Firefox. Switch to a Chromium-based browser and EdgeSuite is much less likely to block me. This is fairly consistent for the retail and financial institutions I use.

As far as I am aware, many of the security concerns brought up by Madaidan in 2022 still hold true for Firefox today, especially for Android and Linux. If this is no longer true, then it might be good for the Firefox team to post a rebuttal or update clarifying the current state of Firefox. The average users such as myself only see the Madaidan blog post and have to take it at face value. https://madaidans-insecurities.github.io/firefox-chromium.html

Anyway, I don't see a way ahead for me and Firefox but maybe you can convince me. It just seems like Firefox and Mozilla have lost their way. They no longer seem focused on security and privacy. Instead they're forcing privacy, security, and system resource disasters onto their userbases, just like Microsoft, Google, and every one of the major tech firms. I just don't see why I should use, promote, and even support Firefox going into 2026.

Kaspersky just found this hidden in the Firefox cache folder and the funny part is that I don't even use Firefox that much. I didn't visit any sites on this particular Firefox except Facebook. So, what sort of malware is this? A Trojan stealer or a dropper of some sort? I am running a Full Scan for now and I have uninstalled all the browsers incl Firefox, Chrome. Detection name: Trojan.JS.Agent.exz

The details of Detection: Event: Object deleted User: DEMON-SLAYER-2\....... User type: Initiator Application name: avpui.exe Application path: C:\Program Files (x86)\Kaspersky Lab\Kaspersky 21.22 Component: File Anti-Virus Result description: Deleted Type: Trojan Name: Trojan.JS.Agent.exz Precision: Exactly Threat level: High Object type: File Object name: 2309DFD956392BDFD0C84CA455FF6426B6B0FA9F Object path: C:\Users\......\AppData\Local\Mozilla\Firefox\Profiles\i2607jtb.default-release-1739822052193\cache2\entries MD5 of an object: 6FEC3D1DC6D1802AEADC4F8611A9F326

Since this is a Trojan, can this be Dangerous? I scanned it in virustotal and 33 engines were saying malware.

Virustotal link: https://www(dot)virustotal(dot)com/gui/file/2cee43e2e59ade158bfe5b124c07e9e45b7a378e379a8be8bb3272b10cf344e2/detection

On my Windows 11 computer messages keep cropping up supportably from Firefox. I have switched the computer off. this is from my old computer. I don't know what to do now. Colin

I accidentally clicked on a site that was supposed to be a game review site that I found on a Bing search. Now I get pop up ads for fake virus programs whenever I run Firefox.

I ran a scan with Mallware Bytes and Microsoft Defender and both scans came up clean.

I am including a screenshot of the popups.

Any ideas?

Thanks

https://techcrunch.com/2025/10/14/mozillas-firefox-adds-perplexitys-ai-answer-engine-as-a-new-search-option/

I have zero interest in this nonsense malware being added, especially with their terrible reputation for security

Was prompted to download a program to Firefox before I paid my phone bill. I did not recognize the web address or name that was shown, and the account number from which recent payment was deducted did match any accounts I hold or held in the past. I cancelled the action immediately, without downloading, but am still concerned. I found nothing on the internet about this, just got a summation chat AI response that stated the phone company had no download/extension for Firefox. Has anyone had any experience like this or could someone shed some light on this?

I attempted to put in an address of what I thought was a website today on mozilla. I soon found out that it was not available or a proper website.

Now I am getting alarming notices with heading Mozilla Firefox all via what looks like an Indian website, saying 1. Click to secure your 2. Trojan detected Fix it now. 3. Critical Error. Click here to remove them.

I have not clicked on any part apart from the x top right to remove the notifications. I can send photos of them

I have scanned with my Windows Security repeatedly and nothing.

Max

PS. The messages are obstinate to remove and it takes effort to x them.

Hello, This extension is a scam, it stole my cryptocurrency account balance today after installing. Please check. https://addons.mozilla.org/en-US/firefox/addon/jupiter_mobile/

This happens occasionally for many months. It is still happening on v147.0.1. I start the computer, open Firefox, and the browser loads previously viewed pages, including my Gmail account. The Gmail page has me already logged in, and I DID NOT provide my password! This has to be a big security risk. If some one were to use my computer, or it was stolen, they would have complete access to my Gmail and all Google properties! OS - Debian GNU/Linux 12 (bookworm) Kernel v6.1.0-42-amd64 Firefox v147.0.1 (and MANY previous versions)

Unable to find list of blocked email addresses. Went to "settings" / "Security & Privacy". No luck. I have no problem in deleting addresses. UNBLOCKING is eluding me.

In settings, it says Your browser is being managed by your organization. I clicked it and it led me to the policies page. In there it says Policy Name- Certificates, Policy value- ImportEnterpriseRoots and then true. I neither work in an organisation, nor I have any antivirus in my computer. Why is this happening?

I'm getting announcements of a virus threat that purports to come from Mozilla Firefox. Usually one or all three of the attached small windows that say: 1. "Viruses Found. Antivirus notification. via https+++d512ucanaffc739fe48g.cgm-defender.pro" With a Dismiss button. 2. Attention! Click here to secure your data!. via https+++d512ucanaffc739fe48g.cgm-defender.pro" With a Dismiss button. 3. "System Warning!. Click here to remove them! via https+++d512ucanaffc739fe48g.cgm-defender.pro" With a Dismiss button. I have run full scans and offline scans with MS Defender, but these warnings still appear. Is this legit? I suspect these are a virus of some sort. Either way, how do I deal with this?

Hello! Long time Firefox user here, grew up with a father working in IT security. He's mentioned this a few times before, but now we've both really noticed the push towards using generative AI in roles in IT where it's really unsuitable, and honestly quite a risk to security and privacy, not to mention quite a waste of time having to fact check things properly because I cannot even be sure that the first result in a Google search for "how far away is the moon" will be correct. We're quite concerned that Firefox is following suit, especially with the new CEO evidently not understanding some of the fundamentals of why this browser has such a dedicated user base. Just wondering if saving the money by not having to hire competent, trained professionals who can provide the human touch needed to run a browser is truly worth eroding Firefox's reputation of being the genuinely good alternative to Chrome? How long before the AI stops being optional? How much of the code is going to end up written by some language learning algorithm and passed off as safe? If this push is to continue, what alternatives does anyone in the community suggest? Thank you for any responses from both myself and my father :-)

So, as I’m sure everyone has heard by now, the new CEO wants to make Firefox an “AI browser”. As a long time user, I think I speak for a lot of us when I say WE DON’T WANT THIS. In fact, the reason many of us were here is that Firefox was pretty much the last major browser not to give in to using generative AI for everything. I hope the CEO backtracks on this, or Firefox is going to lose a TON of users and money. Let’s go over the facts.

- Generative AI uses an unsustainable amount of energy and water, and AI data centers are responsible for a lot of air pollution. - AI tools are frequently incorrect, and lead to misinformation being spread. - Data is frequently scraped for AI training without user permission, and leaks are very common. This goes completely against Mozilla’s commitment to privacy, which was one of the big reasons I started using Firefox to begin with.

This announcement is very disappointing, and the CEO really needs to reconsider. Keep Firefox secure. Keep “AI” LLMs OUT.

On Windows 11 Pro, with the promotional McAfee app already uninstalled, the Firefox browser persistently presents what amounts to a Pop-up advertisement in the form of a fake new tab that remains in the background, unseen and left open even after one closes the browser session. How can this phenomenon be permanently terminated?