Отображение вопросов с тегом: Показать все вопросы
  • Решено

FIREFOX STOPPED WORKING

Firefox on Windows 10 desk top suddenly stopped working with error message XUL Runner Error. platform version 127.0.1 not compatible with Min version >= 127.0 Max ve… (читать ещё)

Firefox on Windows 10 desk top suddenly stopped working with error message

XUL Runner Error. platform version 127.0.1 not compatible with Min version >= 127.0 Max version <=127.0

N.B. This is another machine - not this lap top

Please advise

Задан tt1868tda 1 день назад

Дан ответ tt1868tda 1 день назад

  • Решено

Youtube very laggy recently?

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox… (читать ещё)

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox and youtube has no issues on other browsers.

Задан Dartagnan Rozycki 5 месяцев назад

Дан ответ TyDraniu 5 месяцев назад

  • Решено

Youtube slow only on firefox

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handle… (читать ещё)

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handled 1080p easily there, I have cleared the cash and made sure my Firefox and Windows are up to date and still the issue persists.

this only seams to occur on YouTube as amazon prime and speed test works without issues

Задан nadum8 3 месяца назад

Дан ответ jonzn4SUSE 3 месяца назад

  • Решено

Facebook Messenger Video Calling/Chat

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported… (читать ещё)

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported by my browser, Firefox. I have never had any problems with it before. Is there a fix? Thanks

Задан wolfdad 2 недели назад

Дан ответ wolfdad 6 дней назад

  • Решено

Private browsing window appearing in taskbar

The icon for private browsing has recently re-appeared on my taskbar despite having browser.privateWindowSeparation.enabled set to false in about:config. I've had this s… (читать ещё)

The icon for private browsing has recently re-appeared on my taskbar despite having browser.privateWindowSeparation.enabled set to false in about:config.

I've had this setting configured ever since the update which completely changed the appearance/behavior or private browsing and it has worked correctly up until today (14/06/24).

Is there a new setting that I have to adjust in order to "merge" the windows together as I'm not a fan of having the private browsing icon on my taskbar.

Задан danh132345 1 неделю назад

Дан ответ TyDraniu 1 неделю назад

  • Решено

"XULRunner This profile was last used with a newer version of this application. Please create a new profile."

I am getting the popup after I downloaded 115.7 ESR and transferred a profile that was also on the same version. In compatability.ini it says LastVersion=115.7.0.

Задан lasogna 4 месяца назад

Дан ответ jscher2000 - Support Volunteer 4 месяца назад

  • Решено

Videos buffering and/or not playing

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip a… (читать ещё)

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip around the video (either by clicking around in the loaded section of the progress bar or using +/- seconds buttons), the video begins buffering again before the video resumes. This makes it extremely difficult and frustrating to watch anything that requires me to pause, rewind, or fast forward. I've noticed this issue affect multiple video viewing sites, such as YouTube, Vimeo, and Netflix. My roommate also uses Firefox, but doesn't have this issue, so I know it's not a problem with my internet. I thought it might be a problem with my computer, but I tried to replicate the issue in Chrome and everything worked fine there. The issue has persisted almost a week. I have:

  • Rebooted my computer several times
  • Deleted my history/cache
  • Disabled my extensions
  • Turned off Java scripts in firefox (this disabled my ability to load sites like YouTube completely, so I turned it back on)
  • Updated my computer
  • Updated my graphics drivers
  • Refreshed firefox
  • Uninstalled and reinstalled firefox (and rebooted my computer)
  • Uninstalled and reinstalled firefox AND deleted all the data it stored on my computer (and rebooted my computer)

I am currently using version 123.0.1 of Firefox. My OS is Windows 10 22H2.

Задан AccidentalRogue 3 месяца назад

Дан ответ AccidentalRogue 3 месяца назад

  • Решено

Recaptcha Not Working in Firefox Specifically.

Recaptcha isn't working in Firefox. It works in Chrome, Opera, and Edge with no issues, it will either just go to a check mark or open the window with the pictures to cho… (читать ещё)

Recaptcha isn't working in Firefox. It works in Chrome, Opera, and Edge with no issues, it will either just go to a check mark or open the window with the pictures to choose, on both regular pages and on the Google Recaptcha Demo site Google Recaptcha Demo site. But when I load a page that requires Recaptcha in Firefox, it just spins forever. It was working fine a few hours ago, and I didn't change any settings or anything in Firefox. I was filling out a job application and it worked fine, then I went to another job application and Recaptcha won't work at all, even on the Recaptcha Demo site.

I'm on version 125.0.3 (64-bit), on Windows 10. Not using a VPN or anything like that, just a standard Ethernet connection, with whatever Charter gives me.

Steps I've tried, none of which have helped:

1. Cleared Cookies. 2. Restart Browser. 3. Restart Computer. 4. Restart Modem and Router. 5. Opening Firefox in troubleshooting mode. 6. Ensured Firefox was up to date. 7. Reinstalling Firefox. 8. Turned Connection Settings to no proxy. 9. Turned off Enhanced Tracking Protection. (It's set on standard otherwise, and I didn't change it) 10. Release/Renew IP via Command Prompt.

I'm genuinely at a loss of what to do, after a couple of hours of searching around for solutions. I don't get how it just stopped working in the span of like ten minutes when I didn't change any settings or anything. Firefox is my main browser and it would be a tremendous pain to have to use another browser for any pages that require Recaptcha.

Any assistance or advice to solve this problem would be greatly appreciated!

Задан coolman50002001 1 месяц назад

Дан ответ cor-el 1 месяц назад

  • Решено

Disable Norton Safe Search

I want to disable Norton Safe Search. I followed Inst. Menu, add ons, extension tab, clicked the 3 dots & then delete. Restarted my computer, but it's still there.… (читать ещё)

I want to disable Norton Safe Search. I followed Inst. Menu, add ons, extension tab, clicked the 3 dots & then delete. Restarted my computer, but it's still there. I definitely need help.

Задан joneseda 4 месяца назад

Дан ответ cor-el 4 месяца назад

  • Решено

Firefox Update 124.0.1 has deleted all my Bookmarks and History - can I get them back?

My Firefox Browser on (Windows 11) updated on 23rd March 2024. Now my History and Bookmarks have been deleted (but not cookies for some reason). yes, it is my correct pro… (читать ещё)

My Firefox Browser on (Windows 11) updated on 23rd March 2024. Now my History and Bookmarks have been deleted (but not cookies for some reason). yes, it is my correct profile as I checked the dates and also double checked it against a backup I made 2 weeks ago.

Have included an image of my 'more troubleshooting information' details - I'm sure this is supposed to have more data on the page?

If there is no way to recover my hisotry and bookmarks, I see there in my profile folder is a 'bookmarksbackup' folder which contains .jsonlz4 files, one of which was saved on the 21st March 2024. I know book marks are .json files, can anyone tell me how to turn a .jsonlz4 file to a .json?

[Oh, I pressed to add here my 'troubleshooting information' as directed by this forum page and it said it couldn't automatically do it, and when I pressed 'manual', it opened that over this page and so when I pressed 'back' it had naturally deleted this post so I've had to retype everything from memory, thanks so much Mozilla for that. How about a warning that this will happen?]

Задан cetaceus1 2 месяца назад

Дан ответ cetaceus1 2 месяца назад

  • Решено

live not working yt

Hi, I can't watch live stream on youtube. I see only black screen on loading circkle. Ads working fine but after them i see what i said before. When live is over then i … (читать ещё)

Hi,

I can't watch live stream on youtube. I see only black screen on loading circkle. Ads working fine but after them i see what i said before. When live is over then i can normally watch it. I can watch twitch normally. There is problem olny on yt. best chris

Задан bigi162 4 дня назад

Дан ответ jonzn4SUSE 4 дня назад

  • Решено

Youtube audio plays extremely slow(Video is fine, audio and video are way out of sync, of course)

Youtube audio is extremely slow, I reckon at 10%, but the video is fine and can be sped up or down. The problem persists even in troubleshooting mode, after cache cleari… (читать ещё)

Youtube audio is extremely slow, I reckon at 10%, but the video is fine and can be sped up or down. The problem persists even in troubleshooting mode, after cache clearing, hardware acceleration turned off, enabled DRM and widevine, driver updates, in private mode or not, logged in or not, firefox restarts, computer restarts.

But Youtube plays fine in Chrome and Edge.

I dont think I didnt anything drastically different, or updated win10 or firefox, or messed with anything. It was working fine a day ago.

Is there any way to reset something?

Задан abelang82 1 неделю назад

Дан ответ abelang82 1 неделю назад

  • Решено

Firefox failed to reopen all the pages & tabs from previous sessions after crash, task manager says Firefox(19)

Today for the first time after the latest update 127.0 (64-bit), my many firefox pages and tabs crashed and closed and a pop up to send crash report. So I have fired up … (читать ещё)

Today for the first time after the latest update 127.0 (64-bit), my many firefox pages and tabs crashed and closed and a pop up to send crash report.

So I have fired up firefox again to find only a single page opens up, I have lost probably 16+ pages with multiple tabs on each, been like that for months, I have 32GB memory so there is normally no issues or slowness. However after the crash, even though only a single firefox page is open, windows task manager shows Firefox (20) and if I expand the task, I can see each firefox is taking lots of memory.

So it looks like the old session pages/tabs are still there somewhere but not accessible, I would like to get them back if possible. I went through reseting it to default, disabling the add ons etc but nothing has worked.

Задан Sean Stevens 1 неделю назад

Дан ответ jscher2000 - Support Volunteer 1 неделю назад

  • Решено

Firefox 127 - close tab button missing for background tabs when more than 10 tabs opened

In previous versions I was able to open around 15-20 tabs before X button disappeared from them and I was no longer able to close them without activating them first. Now… (читать ещё)

In previous versions I was able to open around 15-20 tabs before X button disappeared from them and I was no longer able to close them without activating them first.

Now this happens much earlier - only 10 tabs is enough on my 1080p 100% scaling desktop and 9 tabs on my 1080p 125% notebook.

X button is present if you have 10 tabs or less, but disappears with 11 tabs, when there is still plenty of space on tabs to click on X!

I compared it to brave and in brave you can still have 22 tabs opened before X button disappears!

Anyone has any method to force presence of x button? This is really annoying as I often have much tabs open and close only 2-3 of them. Now I have to open each one again to be able to close it.

Задан Piterk 1 неделю назад

Дан ответ Agent virtuel 1 неделю назад

  • Решено

Error message will not let me open Firefox

When I try to open Firefox I am getting this error message: Error: platform version '124.0.1' is not compatible with minVersion >= 124.0 maxVersion <= 124.0. Do… (читать ещё)

When I try to open Firefox I am getting this error message: Error: platform version '124.0.1' is not compatible with minVersion >= 124.0 maxVersion <= 124.0. Does anyone know how I can fix this? Deb PS I need simple instructions, I'm not terrible techy.

Задан Deborah Lief 2 месяца назад

Дан ответ TyDraniu 2 месяца назад

  • Решено

Latest version of firefox (123.0) (32 & 64-bit)

I am an application developer for a customer information system and we have dozens of clients using our web based product. Some users recently updated to firefox versi… (читать ещё)

I am an application developer for a customer information system and we have dozens of clients using our web based product.

Some users recently updated to firefox version 123 and are reporting issues in two different areas of our product. Both of these areas involve java script. These clients running under prior version of firefox did not have any problem and if they switch to another browser the issue is resolved. But they need to run using firefox. I have the recent version of firefox and an older version and am able to re-produce the behavior. I will also provide a screen shot of the page working and the page not working as well.

The issue is, we have a payment page in our application. The user enters a payment amount and our page then fills in several values for them and as other values are entered eventually an Add Payment button is enabled. What is not happening is when the payment is entered the action is not run and the page treats the field as not existing and eventually displays a required field icon. There is nothing the user can do at that point to get the Add Payment button to get enabled.

Задан ron.deems 3 месяца назад

Дан ответ zeroknight 3 месяца назад

  • Решено

In last 2 weeks I no can no longer skips ads on YouTube videos

Suddenly almost everytime I load a YouTube video I have to watch 2 - 4 min of ads, sometimes two in a row before the video starts. I no longer have the skip ad button. … (читать ещё)

Suddenly almost everytime I load a YouTube video I have to watch 2 - 4 min of ads, sometimes two in a row before the video starts. I no longer have the skip ad button. If I load the same link in Chrome or Edge I don't have this problem. My search engine is Duck Duck Go, but if I go to Google first and then to the video I still have the problem. I also have the Maleware Bytes ad blocker installed. Any suggestions?

Задан eberger5 5 месяцев назад

Дан ответ eberger5 5 месяцев назад

  • Решено

Disconnection from my mozilla account everytime I load utube

Today I went to utube and couldn't watch anything. I noticed a new item in the bar at top of screen, it stated account has disconnected. I changed my password and went ba… (читать ещё)

Today I went to utube and couldn't watch anything. I noticed a new item in the bar at top of screen, it stated account has disconnected. I changed my password and went back to utube and locked out again. I am running a full system scan just in case.

Image of account button.

Задан ardy01 3 месяца назад

Дан ответ cor-el 3 месяца назад

  • Решено

Shortcuts on My Home Page

Hello, A couple of months ago I discovered that I no longer have the ability to edit, delete, or dismiss a shortcut from the home page of my desktop. I did read that the… (читать ещё)

Hello,

A couple of months ago I discovered that I no longer have the ability to edit, delete, or dismiss a shortcut from the home page of my desktop. I did read that the 3 dots will appear if I hover over a shortcut. I tried that several times on different shortcuts but the 3 dots never appeared. Is there another way to edit, delete, or dismiss a shortcut? Or even better is there a way to restore the 3 dots?

I cleared my cookies, cache, history and data like I was told to when I connected a new router so all of my shortcuts have changed. A few that are there now I don't want and I do want to add several new ones.

Thank you for your help!

Задан Muffers 5 2 недели назад

Дан ответ cor-el 1 неделю назад