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I purchased Mozilla VPN (new customer) on February 7th. I canceled my VPN subscription yesterday (February 17th). When I signed up I was told that I have a 30 day grace period to get my money back. How do I get my money back?

I have Firefox set to use the built-in .pdf viewer to avoid Adobe's intrusive AI features. I have disabled Adobe's AI features in the Acrobat settings, that does not seem to apply when Firefox opens the Acrobat reader. Consequently, I have to fight off AI "suggestions" and offers of help when I simply want to read a document from the web.

So I set Firefox to use the built-in reader. After 1-2 seconds, it switched to Adobe, and brings up all the annoying AI features. How can I keep Firefox from switching to Adobe?

As a test, I renamed Acrobat.exe to AcrobatX.exe. Firefox behavior did not change. I also killed all Acrobat-related tasks in Task Manager. My document still displayed in Acrobat after 1-2 seconds, but none of the Acrobat-related tasks reappeared in the Task Manager.

I am using Firefox 145.0.2 64 bit in Windows 11 with all updates current.

Many thanks for advice.

I would like to donate .. i really would .. but .. I use PAYPAL for donations, and when I try to donate, the first thing you do is ask questions I'm not going to answer. I have an account already .. seriously that should be enough to give you money. OR if i go to paypal, have a donation link there.

I am extremely disappointed that the new CEO Anthony Enzor-DeMeo is trying to push AI onto one of the only good browsers left that HASN’T implemented AI. The biggest reason that I switched from Google Chrome to Firefox was because Firefox wasn’t using AI. It’s unnecessary, terrible for the environment, incorrect, and I don’t want it. I will be switching to another browser if AI is implemented in Firefox’s future. Don’t bow down to AI.

I left chrome and chromium browsers for firefox when it got recommended to me because the main selling point was no AI and no unnecessary bloating functions that slowed it down and that made searches accurate and reliable. Please, instead of trying to add more AI into it, work on removing what you've already implemented.

Please please please don't fill this browser with AI features.

PLEASE.

It's been so lovely coming over from Chrome.

You have a personality and a reputation here. Why do you want to tarmac over it?

Listen, I know it's easy to fall into things that have so much hype around them, but I urge you Mozilla, please cancel your plans to integrate "AI" into your browser. You're one of the last good search engines, please, don't take yourself away from me.

When I opened Firefox[^1] today I was greeted with a "Donate to Mozilla Foundation" page open, with the message:

"You power Firefox. Now donate to make good tech the default.

Mozilla Foundation — the non-profit behind Firefox — is building a future where technology serves people, not power.

Your donation to Mozilla Foundation keeps the internet open, private, and built for people. Donate today to make good on the promise of the internet."

Does this message mean that Donations to the Mozilla Foundation now fund Firefox development? As I understand it, previously donations were not allowed to be used by the Mozilla Corporation, which actually develops Firefox. I'd love to donate to fund Firefox development, as I feel it is a critically important open source project.

[^1]: 145.0.2 from the Mozilla Debian repository.

Just wanted to add my voice to the complaints about further AI being added to firefox. Firefox as a browser is a refuge from the enshittification of the internet as a whole, with it being one of the few non-chromium browser options, please dont join in the effort to force AI on everyone. At the very least it shouldnt take multiple options to disable AI in my browser. But at best I would love to see firefox development focused on performance rather than more AI bullshit that only CEO's want.

I keep receiving a popup seeming to be from McAfee security regarding a virus on my computer. It isn't from that security firm. The ad locks my system till I shut off and restart my computer. This is very annoying and occurs on all installed browsers. Is there anything I can do about this annoying thing?

I switched to Firefox on all devices for its better performance and better privacy, and of course it not having a gross amount of AI shoved into it. I work very well with this browser without AI, adding more of it will simply ruin the experience completely. Many people use Firefox because they wish to avoid AI from the start, Firefox shines thanks to this and should openly express how it won't fall into the same trap. Don't let this become every other browser.

I just learned the new CEO for Firefox is really all about AI and wanting to go all out... My biggest concern, beyond AI being such an overused unreliable 'tool', is that it'll create more bloat and privacy risks, I just can't trust any program that depends on AI no not be gathering data, and Firefox was my choice browser because it's all about helping your privacy! I'm not sure what other browsers there are that DON'T force AI down their users throats but if Firefox does change its foundation that much, I'll have to go elsewhere. I'm just frustrated and hoping this will not happen.