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Settings have been set to move Spam to my spam folder. Although Spam is identified it does not get moved to my Spam folder. It used to happen but an upgrade a while back seemed to stop it happening. I have tried undoing and re-doing settings to no avail. Can someone help please?

I have been unable to add Yahoo as the default search engine. No matter what address I type in, it consistently comes up with "Could not add OpenSearch Provider for".

After returning from a 6 day vacation, my wife attempted to download email from her Yahoo email account. There are nearly 200 messages that have piled up but they aren't moving. I've uninstalled and re-installed TB. I've uninstalled and reinstalled the app password in Yahoo. There is no problem with accessing the email via any web browser. I spent 49 minutes on a tech support call with Yahoo and they have said the problem is with TB because they repeated the same steps I have. I checked firewall settings and the only antivirus program on the computer is Malware Bytes and it's not running in the background.

The version of TB is the most recent as of yesterday. I don't see any sketchy looking emails in the web version of Yahoo Mail when it's opened. It's set up as a POP3 account and has been since Cox Internet gave their email over to Yahoo. I'd appreciate any assistance in resolving this because it's currently above my pay grade and tech support at Yahoo.

When I send photos from my phone to my imac inbox, same email address, or when a third party sends me a verification code, "get messages" is very slow showing results. Sometimes minutes, so I have to go through several verification attempts. The primary email account is gmail. My ISP is comcast.net. I don't know if this matters, because slow Get Messages is recent. It used to work very well

I recently upgraded to version 115.10.1 and it is driving me utterly insane. It repeatedly turns on threading. I turn it off for a folder, next time I log in it's on again. I turn it off in a folder and copy that setting to all other folders, but it turns itself on again. Others say turn it off in Settings/Appearance. But I don't seem to have Settings/Appearance.

How do I stop this? Or is there a way to find out what version I was originally running and go back to that. I hadn't upgraded for a good while but my old version was much better. This one is also really slow and I hate the tiny text.

Gidday I have been using Thunderbird for sometime and recently had to re-install the program so now I have the latest version of it installed but the program isn't removing the emails from the server. I can't locate the "delete from server" setting anywhere in the options. I have searched everywhere for an answer here and on the iterweb so would appreciate if someone could provide help please. cheers col

Hi!

Trying to add new account on latest Thunderbird instillation, added information/configuration what I use on another computer and in the end it says: Component returned failure code: 0x804b000a (NS_ERROR_MALFORMED_URI) [nslOService.newURI]

Checked 10x for typing errors and it says same error. These account settings works great on previous versions wihtout Account Hub

How can I solve this?

Best regards,

TalkTalk have outsourced their email to Everymail. We use Thunderbird as our e, Mail client on a pc. We have stopped getting email and can’t send any for a week now. Do I need to reset the server names suddenly.

Maybe I accidentally made a setting, but if I go get email, it sends it to trash and from there marks it as spam and sends it to spam at my email provider. This just started when I tried it this afternoon. I think it was OK in the AM. I use Linux Ubuntu. It moves all emails to trash and then sends them. I just looked at my message filters and they look normal to me, I do have something called SpamAssasinYes, which I remember from years ago that looks at the whole complete header and sends an email to all the providers in it telling them that their user is using their server for spam. Maybe that has changed somehow, but I forgot it was there because it has been there for about 20 years. Should i just remove all those filters and see what happens? I need some guidance. thanks

I used to be able to reorder email accounts using drag and drop but it doesn't work any more. How is it done now?

Another answer said the order was set in prefs.js. If I remember from Windows 95, that was a configuration file? Where will I find it on Windows 11?

The problem has arisen because I have had to change my main Google account. A gamer (I suspect) wrote a bot taking money from my Google Play account. In resolving that, I created another account so I could abandon the other. However Google security saw my behaviour as suspicious. My "appeal" was upheld, but creating the account again on Thunderbird didn't trigger the security popups. The only way I could do that was to force the account manually. That put it after Local Folders, which I usually want open.

[Tried to make 'after' italic - don't get how it works, sorry.]

My old laptop died, and just reinstalled TB on new laptop. I have the SSD with old profile, and added profile to the new Profiles folder. Thought it would be as simple as editing the Profile.ini to specify the old profile, but that hasn't worked. Need help.

Dennis

I've used thunderbird for years. Now I can't get it back. I tried a clean uninstall/reinstall. Downloaded from the thunderbird site. Seems to install fine, but then says no profile recognized. I put some old profiles in the appdata\roaming\thunderbird\profiles in desperation, but still no luck. My clean uninstall did involve registry entries (Revo-Uninstall). So I'd like to get a clean start with Thunderbird, but it won't let me. Any suggestions greatly appreciated. I dread the idea of using another email after all these years!

‘how do i get thunderbird to stop asking for log-in credentials to an account that i removed from thunderbird? every time i open thunderbird, a dialog box opens asking for my passord to an old account, that has been removed.

I have three separate Yahoo email accounts. I set up Thunderbird to link to each Yahoo email account separately. It worked fine for a year or more. On 5/25/26 one of the three Thunderbird email accounts stopped downloading emails from Yahoo. I could see at the bottom bar Thunderbird indicating that is was downloading 1 of XX emails, but never actually downloads them. There is no error message. I checked the Yahoo email account to verify the number of emails I am missing from Thunderbird and the number is correct. I can see the emails in Yahoo. I'm the only person using Thunderbird, so no changes have been made to previous settings for retrieval. I confirmed Security and server settings for Thunderbird in and out going emails, and Yahoo are correct. I tested the connection in Thunderbird, and the connection is successful. I tried to send an email from the Thunderbird account having issues, and the email was sent and received by the recipient. The recipient replied, and Yahoo received the email, but failed to download it to Thunderbird...along with all the other emails since 5/25/26. I unlinked the account and reestablished the link between Yahoo and Thunderbird, and still not fixed. I tried restarting the computer, with no change. I tried to send an email from Thunderbird to one of the other Thunderbird emails and it was sent and received. I made changes to Thunderbird to force the download of emails, and it still wouldn't do it. I turned off my antivirus, closed Thunderbird, and restarted it, and that didn't change anything. The capacity of emails on the email in question only has 739 emails, so it's not over the limit and I have plenty of storage capacity. Thunderbird is set to save emails, Cookies and cache were cleared, no change. I ran the folder repair feature in Thunderbird, but there was no change. I compared all the settings between the other Thunderbird emails that are working against the one that isn't, and they are all the same. There was a suggestion to close out of Thunderbird and delete the "Global-message-db.sqite" file from the Thunderbird profile in case it was corrupted, and it would recreate this file when Thunderbird was restarted. The file was recreated, but it didn't fix the problem. There was mention that a suspicious email in Yahoo might be blocked by Thunderbird, so I placed various emails in the spam folder, and it didn't work. I did find one email in the Yahoo spam folder that was dated before 5/25/26 and moved it to the Yahoo inbox. Lo and behold, that one email downloaded to Thunderbird. So there is something within Thunderbird preventing emails from downloading after 5/25/26. I've read many people complain about similar download failures with no solid fix. Someone mentioned it fixed itself on a day, but then stopped again days later. Someone else mentioned Yahoo changed its password protocol to transfer emails, but that doesn't make sense since the other two are still downloading based on the "old" password protocol. I'm at wits' end. Thanks for reading all of this. I hope someone has a solution.

Running Win10, all the sudden I'm getting Not Responding messages, failures to connect to server, and slow deleting of emails. I tried everything: uninstalling/reinstalling; running on troubleshooting mode; checking compatibility. Nothing works. Any ideas?

Thank you

My email provider has transferred their services to a messaging service and I need to change accounts in Thunderbird from Pop 3 to IMAP. All the solutions I have found so far aren't working for me. Is it possible? This is starting to get pretty urgent as I have to change to the messaging service within the three days.

I use Thunderbird on a Mac, where Gmail is my default email. When I try to send an email, it often takes 10 tries before it goes through, due to timeouts. How can I fix this?

Hello; I have been using Mozilla Thunderbird for many years on my PC and was wondering if I can start using my account on my Ipad or Iphone as yet?

          Regards
                           Mike Folley