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Long time ago I had this email let's say x@yahoo.com after some years i delete and made a new one x@gmail.com. On my PC every time I try to log in it goes like this: I put my x@gmail.com i put my password and it sends me a code on the same Gmail address... Very simple right? I put my verification code in and it says wrong password for email x@YAHOO.com... WHY DOES IT CHANGE MY EMAIL FROM GMAIL TO YAHOO ? I'M LOSING MY MIND I CAN'T LOG IN ON FRESH WINDOWS INSTALL!!!! I even reinstalled Mozilla, I've cleaned everything there is too be cleaned from the browser and same stupid "feature". Whyyyyyyyy????

Dzień dobry, mam problem po zalogowaniu się do przeglądarki z synchronizacją konta Firefox. Na nowo zainstalowanym windowsie 10 pobrałem przeglądarkę Firefox oraz zalogowałem się na swoje konto w celu synchronizacji. Wszystkie moje dotychczasowe dane znikły. Czy mogę liczyć na pomoc w odzyskaniu moich danych z konta Firefox? Dziękuję.

Dear Firefox,

I have FINALLY given up on your sync feature as it keeps adding deleted bookmarks and folders. It is so bad that all the duplication of bookmarks and folders are so random that can mount to thousands and thousands or copies.

I have UN-SYNC all my devices as this cannot go on as I have followed your instructions to the T.

Just that you know.

Dear Forum,

I have not accessed my Devices since a few updates, I use to be able to rename devices, but in 99.01 I no longer see this as an option? I also have found that sometimes when I add a device is adds the Machine name which I prefer and today I logged out all of my devices and found that it added it and named it a generic name "Firefox 99, Windows 10" Which if grave concern as this could be Any Device. Can someone please let me know how this feature in version 99.01 is suppose to name computers and also can you still rename devices and if so how would you change the name, or if there is a link to documentation on this feature as it has changed. TIA for your help.

Hello

I do not understand how firefox sync is supposed to work. I have a desktop and a laptop. The desktop is FF 85 on Linux Mint (I cannot get a later version due to some querk) The laptop is 99 on Windows 10 Both are signed in to sync but my bookmarks were scrambled so I signed out the laptop and cleared the profile, cleaned up the bookmarks in the desktop and to be safe I tried just syncing the tabs, not the bookmarks, by opening the fresh firefox on the laptop and signing in again. In the sidebar under my account icon I clicked "Synchronise now" and the open tabs from my desktop appeared in a list underneath, jumbled up. (I have 2 separate windows open on the desktop with different tabs in each, but this separation was not followed either, there didn’t seem to be any provision for syncing tabs in two separate windows)

But the row of tabs didn’t open, all I can do is open them one by one from the list on the right, this is a slow process as every time I click on a tab in the list the new page opens in the same single tab, not a new one, but the sidebar closes again.

Is this what’s supposed to happen? I was expecting the synced row of tabs to open automatically.

This feature would have been useful as my OS on the desktop, (Linux Mint) tends to crash and to have the on the laptop would be a good backup.

Incidentally the other way I try to back up the lost tabs is to select them all and bookmark them to a new folder which I call “backup” but it seems this doesn’t necessarily duplicate them, which I would prefer, so any of the open tabs that were previously bookmarked risk being removed from the original bookmarked folder, without my noticing, and I am therefore reluctant to delete the backup folder without checking that it doesn’t contain the only bookmark of a page.

When I came back to syncing the bookmarks, how do I avoid them getting scrambled again?

I see instructions for sync' to a phone, how do I initially (connect) sync to my desktop from my laptop?

When I sync my bookmarks, how does is know which computer is the primary (the one that I want to duplicate changes from)?

For example, I added new bookmarks and revised some old ones on my laptop and did not have the sync on my desktop at the same time. Now, if I sync my laptop to my desktop, how does it know which device is my primary (in this case my laptop) where I made all the changes?

My goal is to revise all the bookmarks currently on my desktop to reflect all the changes I made to them on my laptop. I'd like to do it without duplicates or displaying old desktop residual bookmarks that I deleted and/or modified on the laptop prior to sync to the desktop.

In this case, should I delete my bookmarks from my desktop and then sync to my laptop so as to seamlessly & efficiently have my bookmarks toolbar on the laptop look the same on the desktop?

Thank you for your help here! Christopher

I had to reinstall windows. I do not remember my Firefox account password but I do have a recovery key, which I generated and kept safe for just this type of situation. I can not find recent info on how do I use it to recover my data? Going through the password reset procedure I see nowhere to enter the recovery key

Thanks

hi. im using firefox on my windows pc. after login to firefox account and start syncing,all bookmarks,add-ons,settings will be synced normally, expect passwords! no other devices or sessions is currently activated,just one pc. i tested firefox latest version and ESR too,same result. finally exported my passwords from chrome and imported as CVS file to firefox. but every time i login and sync firefox account again,password not be synced!

Hi there!

For the last few month my Firefox on Android won't sync with my own sync server anymore. Syncing works on Ubuntu Desktop Firefox. On Android the same URL is configured and worked before.

I tried reinstalling Firefox and installing Firefox Nightly, but I cannot get it to sync: Login in to Account works, but "Last synced" either says "never" or "Jan 1, 1970".

I tried debugging as shown in the mozilla docs (https://wiki.mozilla.org/User_Services/Sync/Debug_Sync)

04-28 11:44:26.995 17435 17479 I FirefoxAccount: Executing: get access token 04-28 11:44:27.041 17435 17479 I FirefoxAccount: Successfully executed: get access token 04-28 11:44:27.042 17435 17479 I FirefoxAccount: Executing: getTokenServerEndpointURL 04-28 11:44:27.044 17435 17479 I FirefoxAccount: Successfully executed: getTokenServerEndpointURL 04-28 11:44:27.047 17435 17479 I FxaDeviceConstellation: Refreshing device list... 04-28 11:44:27.047 17435 17479 I FxaDeviceConstellation: Executing: fetching all devices 04-28 11:44:28.094 17435 17479 I FxaDeviceConstellation: Successfully executed: fetching all devices 04-28 11:44:28.095 17435 17479 I FxaDeviceConstellation: Refreshed device list; saw 9 device(s). 04-28 11:44:28.095 17435 17479 I FxaDeviceConstellation: Notifying observer about constellation updates. 04-28 11:44:28.095 17435 17479 I ConstellationObserver: onDevicesUpdate triggered. 04-28 11:44:28.096 17435 17479 I FxaDeviceConstellation: Notifying observer about constellation updates. 04-28 11:44:28.097 17435 17479 I FxaDeviceConstellation: Executing: polling for device commands 04-28 11:44:28.103 17435 17512 I FxaPushSupportFeature: Created a new subscription: onDevicesUpdate: AutoPushSubscription(scope=fxa_push_scope_*** endpoint=https://updates.push.services.mozilla.com/wpush/v1/***, publicKey=***-***, authKey=***, appServerKey=null) 04-28 11:44:28.406 17435 17479 I FxaDeviceConstellation: Successfully executed: polling for device commands 04-28 11:44:28.406 17435 17479 I AccountEventsIntegration: Received events, notifying listeners 04-28 11:44:28.409 17435 17479 I SyncTelemetry: Reported telemetry for 0 sent commands 04-28 11:44:28.409 17435 17479 I SyncTelemetry: Reported telemetry for 0 received commands

The logs of the docker container do not provide useful info:

[2022-04-28 09:07:24 +0000] [8] [INFO] Starting gunicorn 19.10.0

[2022-04-28 09:07:24 +0000] [8] [INFO] Listening at: http://0.0.0.0:6000 (8)

[2022-04-28 09:07:24 +0000] [8] [INFO] Using worker: sync

[2022-04-28 09:07:24 +0000] [16] [INFO] Booting worker with pid: 16

What can I do here?

Thank you very much!

Hi team, have reviewed few thread on Sync issue, but none was explicitly touching the issue I have. Running latest version on different PCs ( both Win10), using same account, I can't "send to" tabs among them. They are simply not in mutual device list. No problem to see mobile (Android here) devices in same account.

So, is this a recognized issue on PC with same account? I may just guest about HTTP "user-agent", same "display name" in Sync account and similar stuff in possible conflict, but better leave this on IT pros.

General issue is with speed of sync. If I open a tab, sync the device, then send to other device, sync that other too... and it's not instant there, even not after minutes. What could this be?

Though two questions, I thank for every reactions to them. BR Peter

It seems that collections are not synced or are synced and than delete existing entries. I had quite a large cooking recipes collection on my phone but now i only see the latest ones.

I have tried this several times over a few years, and have never got it to work I know it must be something I am doing wrong because if it was a glitch or bug, it would have been fixed by now. Usually I need to do this if I need to reinstall the OS, (Windows and Linux), or a new pc, the usual, but this time I had a major crash, so I'm starting over.

Anyway I have signed in on my pc to my FF account, and went through the menu to turn on sync, and I get to the page where is says, "when ready click next to display the QR code". I get my android out, open FF, sign in, click the "Scan" button, the FF scanner opens,, I open the QR code on the pc, (I have also went to the website to get a QR code). Then either way I scan the code, and get an errror msg "Must scan from inside FF". I am scanning from inside FF, with the FF QR scanner.

I don't uinderstand how of the 20 or more times I have tried to do this, I can't get it to work. I don't understand how I screw up every times, over a few years. But I also know as I said, if it was a bug MOzilla would have fixed it by now. Usually I give up on that and just log into both the pc and the phone, close both browsers and reopen them and it will go ahead and sync.

But not this time, I am unable to get it to sync for anything. I've been working on this for 3 days now, and at this point I'm confused, I don't remember what I have and have not done. Let me add, and I don't know if this will make a difference, I don't think so, but what do I know? Originally this all started, when I had to reset my password. I tried for 4 days there to get a recovery code to work. (The following is just to describe what I've done, and is not a second question) I had one downloaded, and saved on my pc. But no matter what route I took to go through the reset process, exactly as described in the help file, I never could get a place to enter the code. I read every article I could about it, and finally it seemed easier to just reset the password and resync than try to get the code to work.

Which is why I am sitting here, desperatly needing to sync my data, but unable to. If anyone can tell me what I need to do I will appreciate it. If you need any more information, just let me know.

My email changed from a .com to a .org and I was forced to reinstall windows before I could change it so I can't recover my account, which has passwords I need attached to it.

Hi team, Can you explain me how exactly firefox sync works? asking because I thought by syncing it will save all the bookmarks with my account and I can use the same account to bring back all the bookmarks on another device.

I created an account on linux dual booted with windows and synced all the things I saved on firefox. Recently I switched to pop os and logged in using the same account. Expecting to see all the bookmarks on here too. But unfortunately it didn't worked. And all my bookmarks are gone. Is there any way I can recover those data?

Kind regards

Hi. I was visiting someone and while I was there, I synced my Firefox account to his computer so I could do my personal business on it. I had it set up so I didn't need to log in before using Firefox, though. I've seen instructions for how to unsync a device at a distance that advise one to change one's Firefox password, but I am not sure whether this would work in my case since I didn't have things set up on the other computer to require a Firefox password. If I changed my password, would the other computer revert to requiring a password to open Firefox?

The second part of the instructions I read advise one to also change all one's other passwords: "If you don't change the passwords for things like your bank account, it would still be possible for someone else to log into your account on your lost device." I don't understand why this would be the case. Since I have over 200 passwords, this would also be completely impractical for me. Could someone please shed some light on this matter? Thanks.