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Sync & Saved Passwords Not Working

Yesterday I noticed that my saved passwords were not being retrieved from Firefox. I did do a Windows update before this happened. None of my passwords are able to be ret… (читать ещё)

Yesterday I noticed that my saved passwords were not being retrieved from Firefox. I did do a Windows update before this happened. None of my passwords are able to be retrieved. My Firefox account says my sync is not working & that my account is disconnected. Which is weird bc I'm actually signed in to Firefox now - able to see my user name. What's going on here & how can I fix it? Thanks!

Задан michellestarr22 5 месяцев назад

Последний ответ от cor-el 5 месяцев назад

Update by Firefox and now Passwords missing

I tried contacting Mozilla Customer Service, but there is absolutely no way to do it. You customer service leaves much to be desired. You updated your unstable system. … (читать ещё)

I tried contacting Mozilla Customer Service, but there is absolutely no way to do it. You customer service leaves much to be desired.

You updated your unstable system. It did the update, but now my saved passwords are missing. If your system deletes the passwords, what kind of safety do users of Firefox are guarantee? If this issue is not resolved, I will leave and delete your browser NEVER to use it again. In addition, I created a Firefox account long time ago to supposedly have my passwords secure. At this point all the passwords are missing. What security is your system providing?

Задан jcmena830 5 месяцев назад

Последний ответ от Terry 4 месяца назад

my gmail account password forgotten

I lost my mobile phone and simcard and my gmail account password forgotten that last gmail account [removed email from public] My lost mobile information Lenovo ... … (читать ещё)

I lost my mobile phone and simcard and my gmail account password forgotten that last gmail account [removed email from public] My lost mobile information Lenovo ...

Задан Mohammed Mamun 4 месяца назад

Последний ответ от Paul 4 месяца назад

following laptop instructions to sync and save data on phone

Firefox on laptop says to seek and save data with food, open Firefox go to menu at shoes sick and save data but there is no option for this. How could I tell if I am sync… (читать ещё)

Firefox on laptop says to seek and save data with food, open Firefox go to menu at shoes sick and save data but there is no option for this. How could I tell if I am synced and how to do it?

Задан johnapanelli 4 месяца назад

Последний ответ от MathiasTCK 2 месяца назад

Devices aren't really synced

I have a new mobile device. I already reinstalled firefox twice,and even though it says the sync has been successful,I cannot send links to it from the desktop browser. I… (читать ещё)

I have a new mobile device. I already reinstalled firefox twice,and even though it says the sync has been successful,I cannot send links to it from the desktop browser. In firefox view (attached screenshot),it says that I'm only 33% through getting sync,even though both the mobile browser and desktop browser say that I'm synced.

Задан st.nikiforov.07 4 месяца назад

Последний ответ от cor-el 4 месяца назад

Lost access to primary email

Hi, I come back to use Firefox and discovered my personal email was associated with an account I created 5 years ago with my professional email that has been destroyed s… (читать ещё)

Hi,

I come back to use Firefox and discovered my personal email was associated with an account I created 5 years ago with my professional email that has been destroyed since then.

In the Firefox account settings it says: "Access your account if you can’t log in to your primary email."

But if I try to "Make primary" my secondary email it asks for a confirmation code from the primary email which I don't have access.

If I want to remove my secondary email in order to use it to create another account, it asks for a confirmation code.

If I want to delete the account, it asks for a confirmation code.

It's hard to understand what the use of a secondary email if it can't be used when needed.

What are my option to be able to use my personal email (secondary email of an existing account). Doesn't matter if I have to recreate an account but my personal email is locked to that account.

PS: I have access to the Firefox account but can't access the primary email.

Regards,

Задан Geoffrey 2 месяца назад

Последний ответ от James 2 месяца назад

Mozilla account password incorrect and 2fa / backup code incorrect

Let me start off with I've read https://support.mozilla.org/en-US/kb/what-if-im-locked-out-two-step-authentication I use a password manager and when I tried to sign in … (читать ещё)

Let me start off with I've read https://support.mozilla.org/en-US/kb/what-if-im-locked-out-two-step-authentication

I use a password manager and when I tried to sign in it told me the password was incorrect. Little bit concerning, I reset it. Things are going good. It asks me for my 2fa. I enter it. Incorrect. I try it again. Incorrect. Third time. Incorrect. I make sure both my devices' time is correct. They are. I try a separate device. Same issue. I go grab my USB with my backup codes. I put them in. Backup authentication code not found.

And according to the article I'm basically being told to go sodomize myself as Mozilla doesn't provide any support outside of community support.

Is there anything that can be done?

Задан noreply4 2 месяца назад

Последний ответ от willjoe24421 2 месяца назад

Firefox and Linux

On Linux platform: While using Firefox browser I have message of '500 error' when I try to login to my account to sync. It doesn't even get me to accounts.firefox.com. O… (читать ещё)

On Linux platform: While using Firefox browser I have message of '500 error' when I try to login to my account to sync. It doesn't even get me to accounts.firefox.com.

On Reddit and twitter there are more and more reports of this issues.l on Linux.

Any help or advice...?

Задан damir.horvatovic 2 месяца назад

Последний ответ от Cbhihe 2 месяца назад

  • Решено

iOS password/ logins not synching between Desktop and mobile app.

Hello, I have not been able to get my Firefox iOS app and desktop to sync. On both my desktop and phone logins are selected for syncing but each device has its own list … (читать ещё)

Hello,

I have not been able to get my Firefox iOS app and desktop to sync. On both my desktop and phone logins are selected for syncing but each device has its own list of logins which they wont share with each other. I can sync tabs and send tabs from desktop to my phone and the same the other way around. The only thing that doesn't seem to sync is passwords/ logins.

I have uninstalled the app on my phone I have logged out and back in I have cleared connected devices on my account and relogged in

None of the above have worked in getting my device to sync.

When I do a fresh install I only get back the logins that I've manually entered onto my phone. It seems to have it's own list separate form the desktop and neither device is sharing login sync.

Any help would be appreciated, I have 300+ logins on my desktop version and have only manually moved over a small handful to my phone because manually doing so is a pain and they won't sync if I update one on the phone or computer to the other device.

I'm on iOS 109 and desktop version is 109.0 (64-bit). I have been trying for weeks on and off to resolve this issue.

Задан Roadkillcafe 2 месяца назад

Дан ответ Roadkillcafe 2 месяца назад

Saved passwords not syncing with FF for iOS/Android

Hello I'm trying to make a switch to FF from Microsoft Edge and Google Chrome but I can't get saved login IDs and passwords to sync with FF for iPhone and Android using t… (читать ещё)

Hello I'm trying to make a switch to FF from Microsoft Edge and Google Chrome but I can't get saved login IDs and passwords to sync with FF for iPhone and Android using the same account. Any ideas? Here are a few more details: 1. All other items, like, Bookmarks, Tabs and History are syncing across all devices, no problems. 2. I deleted all old login IDs, bookmarks and everything stored in my FF account previously, then imported new and updated ones from Microsoft Edge. 3. Login IDs and Passwords are all showing up and working with Auto-fill in FF for desktop. Just that these IDs and Passwords are not showing up in FF for iPhone and Android despite manually syncing multiple times and ensuring that Login check box is ticked on. 4. New passwords created on FF for either iPhone or Android are syncing across all devices (including desktop), but the vice-versa (imported and new ones saved on desktop) are not syncing with mobile devices. 5. I have tried re-installing FF on all 3 devices and still only passwords remain to be synced. Rest everything syncs perfectly. 6. I have tried importing from Google Chrome as well, but the same problem ensues.

Задан gary199301 1 месяц назад

Firefox on ios: Save And Sync Data menu option missing

Hi, I am using Firefox 109.0 (25841) on my iPhone 7+ with ios 15.7. When trying to sync my bookmarks from Firefox on my MacBook Pro to my iPhone, the directions in Firefo… (читать ещё)

Hi, I am using Firefox 109.0 (25841) on my iPhone 7+ with ios 15.7. When trying to sync my bookmarks from Firefox on my MacBook Pro to my iPhone, the directions in Firefox on my Mac ask me to open the Firefox app on my iPhone, and to click on Sync And Save Data under the menu on the bottom right, but that option is not a part of the list, as far as I can tell. As a result, I can't scan in the code, and initiate the sync. Any idea how I can get that option to appear? Thank you for your help : )

Задан sabow1 1 месяц назад

Firefox Unable to Sync

I have been using Firefox 52.9.0, and I know it is outdated but it still synced until a few days ago at least. Then the other day I updated my password to strengthen secu… (читать ещё)

I have been using Firefox 52.9.0, and I know it is outdated but it still synced until a few days ago at least. Then the other day I updated my password to strengthen security. After that, I am unable to sync anymore. Is there a way to fix it? I need to continue to use Firefox 52.9.0. Please note that I do not need to be told about security issues as I am aware of them well enough.

I get the following message when I try to make Firefox to sync:

> Blocked by Content Security Policy

> This page has a content security policy that prevents it from being loaded in this way.

> Firefox prevented this page from loading in this way because the page has a content security policy > that disallows it.

Thank you.

Задан Trinary Star 6 дней назад

Последний ответ от Trinary Star 6 дней назад

  • Архивировано

How do I use my recovery key to recover my Firefox account when I forgot my password?

Hello, I got logged out of my Firefox account on Firefox for Android. However I am synced to my Firefox account on the desktop Firefox, and I also have my recovery key. … (читать ещё)

Hello,

I got logged out of my Firefox account on Firefox for Android. However I am synced to my Firefox account on the desktop Firefox, and I also have my recovery key.

On Firefox for Android, when I click "Forgot your password?", I get a page asking me to enter my email address and to click a "reset" button. But it is written that resetting my password means resetting my account.

I don't want to reset my account, so how do I use the recovery key I have? Does the "reset" button send me an email which will offer me the possibility to use the recovery key?

This process is not very clear, thanks in advance for your help!

Задан Zelmax 2 года назад

Последний ответ от Rex 1 год назад

  • Архивировано

Sync - data lost - strategy to restore data wanted

I have used sync for long on several devices and different operating systems (Win 7, Win 10, IOS) in parallel. Most interesting and useful is for me synchronisation of th… (читать ещё)

I have used sync for long on several devices and different operating systems (Win 7, Win 10, IOS) in parallel. Most interesting and useful is for me synchronisation of the toolbars with Bookmarks. It worked fine up to today. Today I opened Firefox and found my bookmarks as they were about two years ago. Oops... so I tried to synchronize but failed. No changes were applied to my bookmarks. I assume, my bookmarks are also being stored on several other devices I used for Firefox. However the newest sinchronization on the mozilla server does not contain the accurate valuable data. How can I manage to save sync data from a destinct device to the sync server and determine that as the current data set to be valid for synchronization with all my other devices? In other words: set the direction for synchronization. I did not find this option on my current (82.0.3 (64-Bit)) installation. Could anybody help me? Thanks Juergen

Задан Hanofahrer 2 года назад

Последний ответ от Kris 1 год назад