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In trying to launch Thunderbird, I am now for the first time being asked for my primary Thunderbird password. I do not remember setting this up and I have no record of this. How do I reset this password so that I can open thunderbird? I have been using Thunderbird for several years now and have never previously been asked for a primary password.

i was trying to change my password to correspond with my other server so i thought changing my password was just to do that but i removed even the primary one that was made 15 years ago and do not have it written down . so now i cannot open up my thunderbird emails or send anything because i do not know the primary password and you guys do not show anywhere i can change that without knowing my primary. which is a joke.

I’m not able to get on to my thunderbird email account. I keep being told a password is sent to my email but none arrives?! I cleared my account recently but can’t log in to my email? Why?

My computer broke and I bought a new one. I want to continue using Thunderbird, but I don't know the password. I've been using it for a long time, but I either never set a password or I've forgotten it. So how can I find out?

I use Thunderbird on both a Windows PC and an Android smartphone (Thunderbird 8.2) in order to manage several email accounts of mine.

The latter has been showing me for a while that the password for one of the accounts is incorrect. However, I see no way to change it. When I click "Parameters", I see three groups of parameters (I am translating from the French) "General parameters", "Accounts", "Backup" (exporting/importing parameters), "Other". In none there is any mention of passwords.

How do I go about doing that?

Thanks, Michael

This is a new desktop computer and I cannot sign in toThunderbird. I have tried several passwords - no luck. I have had a code sent to reset but it still rejects the passwords It is working on the other desktop alongside on the desk. Help would be appreciated! Barrie

j'ai changé d'ordinateur et souhaite réinstaller Thunderbird. Mon adresse mail est reconnue mais on me demande le mot de passe associé que j'ai oublié et je n'ai pas la possibilité de cliquer sur mot de passe oublié car option inexistante. Comment puis-je faire?

I lost my primary password so I tried to reset it using this code in the console: "chrome://pippki/content/resetpassword.xhtml" . It has been running for a long time. I haven't received the Reset Password popup. It is still running. Attached is the screen shot.