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short version: using: Thunderbird 38.3.0 mail is : sympatico isp: bell Windows7 64 bit

can't send email no matter how I change settings - I have done every imaginable configuration, filling in fields differently - I have done all that Mozilla suggests - firewall/virus on and off - new passwords - contacted isp which made things worse as they "don't support thunderbird" - I have uninstalled, reinstalled, tried to revert to old Thunderbird (but was too dumb to figure that one out), switched ports, gone through mozilla support and knowledge base - half the problem is I don't understand what it's asking me to do. It has taken me days just to figure out how to 'sign up' for help - I could only see the sign in area and just finally now, after days, managed to set up my mozilla account. After a week of this and about 30 hours in, I have been willing to pay tech support, only to find out that Thunderbird has no third party tech or phone support - my ISP however, who will not assist, said they can help if I subscribe to a third party service for a monthly fee. For obvious reasons, I'd rather not. I have added my screen shot of the current settings - but believe me, I've switched them all around many times. Thank you in advance for any advice, and apologies in advance for my ignorance in figuring out something that is quite likely simple.

long version: I use thunderbird because it's closest to Outlook which I was used to, but didn't come on Windows7. A week ago my boss required we have a Gmail account. I already have two that I set up just to take the names, both of which I added into my thunderbird no problem so I could see them without going online. This new one I set up is for work only - I added it to Thunderbird like I did the others ( I think) and all of a sudden my sympatico account was gone - I didn't even realize except that when I checked email on my ipad, there was no mail and I finally figured out everything I sent off my desktop was going through this new gmail account and my normal sympatico email was gone. I deleted the gmail from my Thunderbird and tried to put sympatico profile back on - days doing this - it was at the bottom - couldn't get it to the default, etc... Finally got it back and then couldn't send or receive - called my ISP - got new passwords - could receive but not send - isp Tech said it was their end. 24 hours later it worked - but only for the night - spent two more days with three techs and they all said it was how Thunderbird was set up and not their problem. I have gone through all the knowledge bases I can wrap my head around, called isp again today to ask if they're blocking my port (which the Mozilla help said to do)- of course they said no and laughed at me. I fear they have done something so I can't send email. They kept telling my I shouldn't be using Thunderbird.

I would be so grateful if someone could help me and understand my limited knowledge. Although, the information I've gleaned over the past week is immense!

Thank you in advance - and know that I really did look at so many other forums and help areas - it's just all a blur.

When I get an attached .doc or .docx file I want it to open TextMaker 2016. right now it opens TextMaker 2012. How to fix that? Same thing for spread sheets. Right now it goes to PlanMaker 2012, it needs to go to PlanMaker 2016. I can't find out where these default applications are set up. And I don't understand why it should be so hard to find the setup! Please point me to the answers to these questions! System is PCLinuxOS 64-bit KDE. Present Thunderbird is 38.4.0. Thanx--doug

I've been using Thunderbird for my e-mail pickup for years. Just today something happened to my hgreeb@att.net account.

Thunderbird reports that my password is incorrect, but doesn't allow another password to be entered.

I delete the passwords for inbound.att.net and outbound.att.net from the password manager, and Thuderbird allows me to enter the new password, which works with the yahoo mail when I access it through my firefox browser, but it doesn't work with Thunderbird. It takes the new password, but then reports that the password is incorrect, but doesn't allow for entry of a new password. Of course it wouldn't work.

Help, please. Thanks in advance.

On my workstation the Thunderbird e-mail data is saved in the C:\Users\[My Name]\AppData\Roaming\Thunderbird... directory.

The data consumes considerable hard drive space and I would like to create a directory on my F: drive (that has 100+GB of data free) to "off-drive" the data. If it's even possible, how do I configure Thunderbird to use this different data directory on a different drive??

BTW, I tried to do this by copying the data/profile in the above C: drive directory to my F: drive. I changed the "Local Directory" setting in the "Message Storage" pane on the "Server Settings" window in the "Account Settings" appropriately. I even changed the path in the profiles.ini file in the default C: directory. This process didn't work and resulted in Thunderbird demanding that I create a new account. All returned to normal when I copied the Thunderbird data to its original location.

I think I've researched this to death, but I must have missed something.

TB52.1.1 64-bit on Ubuntu 16.04.2

Ctrl-Mousewheel works properly on Firefox, but not in Thunderbird. It *was* working properly, but stopped. The only changes that have been made are updates. I've disabled all the add-ons, which made no difference. I started in safe mode, and that fixed the issue as long as I remained in safe mode.

I've gone into the Config Editor and made sure that all of the settings for mousewheel behaviour are set to default. I tried changing mousewheel.withcontrolkey.action to another setting and then back with no change. Changing other key+mousewheel assignments seems to have no effect, either.

v 52.8.0 (32 bit) - How do I move to the next email message when I have an email open and I just want to stay on the message pane I am on (i.e., do not close the message pane to return to the Inbox), and simply move to the next (read or unread) message? I do not see any option to go BACK (to the PREVIOUS) or FORWARD (to the NEXT) email? Are these buttons available for use within the message pane, and I am just not seeing them?

Otherwise, it seems I have to close the message pane, which returns me to the Inbox pane (or whatever "box" I was in), and then I have to click to open the NEXT email.

On the Inbox pane, however, there are options to customize and add buttons to the Menu Bar for Back, Forward, Next, etc. (or use key combinations: Go > Next....), but this is irrelevant (and fails to work) when I want to stay on the open message pane and move to the Next or Prior (Un)Open message.

It seems there may have been a solution to prior versions... https://support.mozilla.org/en-US/questions/1162922#answer-974997

Thanks in advance!

Thunderbird v52.9.1 I have been looking for my .mbox files and have found none. I have three different email addresses (accounts) in a single profile.

I use my own basic path to ..../Profiles/.........

• • • • • • = characters I think I should not be divulging

In path ...../Profiles/*****.default/Imapmail/Imap.****.de I see an Inbox.sbd & many .msf file corresponding to folders and subfolders (.sbd files).

In path ...../Profiles/*****.default/Mail/Local Folders I see two .msf files corresponding to folders.

In path ...../Profiles/*****.default/Mail/****.de I see an Inbox.sbd & many .msf file corresponding to folders and subfolders (.sbd files).

Are the .msf files where the e-mails are?

I need this information to find an email where FSecure virus scan has told me there is a generic Trojan that it will automatically deal with. (Most likely a false alarm but I want to remove it.)

I'm using the Calibri font, 12, and on my client's Thunderbird (52.9.1), when I send text like this:

123^123

that text comes across with the initial 123, but then there is no ^ character and the second 123 is super-scripted.

This problem is severe since sending passwords and such become garbled and unreadable/unusable via TB.

--

On my own Mac (10.14), I do not have the same problem in TB.

Baffled what could be causing this. There was another forum posting on this topic, but the suggestion offered did not seem to help the OP. Thus, my additional posting.

Look forward to any suggestions.

Thanks,

Wie kann ich herausfinden, in welchen Listen ein Kontakt enthalten ist, ohne in jeder Liste zu suchen? Es gab in der Kontakt-Anzeige einen "Suche"-Button, der alle Listen anzeigte, in denen dieser Kontakt enthalten ist. Dieser Button ist jetzt "ersetzt"(?) durch einen "Karte anzeigen"-Button.

If a contact belongs to more than one list, how can I find out in which ones it is (without looking into each list)? In the older version there was a Search-botton, when showing the contact details. When pressing this button, the related lists(s) of this contact were shown. Now this button is replaced(?) by a "show- map"-button.

duplicate of /questions/1478265 thread

How do I activate my United Health card I was trying to activate it I don't know if it's already activated or I still have to activate it

I can do most of the usual accents in French in T/bird but am stuck with the cedilla. Normally I can insert a symbol but I don't have this option on T/bird. Anybody know how to do this?

I'm trying to update the server settings for an email address in Thunderbird, but it reverts to the old settings when Thunderbird restarts.

I go to the account settings for the email address of interest. I then update the Server Name or the User name (they both do the same thing). This then produces a pop-up that says "Restart is required to apply the server name or username change." Click OK to restart and when Thunderbird has restarted the Server Name/User Name has reverted back to the old setting.

A similar thing happens if I try and make the matching changes to the outgoing SMTP settings. They appear to change until Thunderbird restarts at which point the old settings have been restored.

I needed to make this change to two PC's. One PC (a windows 11 PC) worked fine. The other (a windows 10 PC) consistently fails. The affected PC is using the latest Thunderbird ver 115.5.1.

What am I missing here? Why can't we change the Server settings?

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