Отображение вопросов с тегом: Показать все вопросы
  • Решено

Keep getting message "Failed to check for updates."

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until … (читать ещё)

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until now. The message "Failed to check for updates." is shown in the About screen. I have uninstalled and re-installed Firefox with the same results. Have also un-installed Firefox, un-installed Mozilla Maintenance, then removed Firefox data from App Data folder in user directory, then re-installed with the same results. Also, now when I access a local media server, I keep getting the message "Firefox is installing components needed" and that never goes away. Any ideas?

Задан R_Welsh 4 дня назад

Дан ответ R_Welsh 3 дня назад

  • Решено

monitor does not work: Application error: a client-side exception has occurred (see the browser console for more information).

No way to ASK a question in the Monitor section, there is no GET HELP button. Application error: a client-side exception has occurred (see the browser console for more i… (читать ещё)

No way to ASK a question in the Monitor section, there is no GET HELP button.

Application error: a client-side exception has occurred (see the browser console for more information).

In general, getting to the "ask a question" button in the support website is like finding hens teeth.

Didn't there used to be a Discussions forum, where you could see all of the questions being asked?

Задан FireFoxSucks 1 месяц назад

Дан ответ FireFoxSucks 1 месяц назад

  • Решено

Your browser is being managed by your organization.

Hi, Please advise how to remove, disable, delete, block the new added "Your browser is being managed by your organization." to my Settings page. I'm home user .Also Pleas… (читать ещё)

Hi, Please advise how to remove, disable, delete, block the new added "Your browser is being managed by your organization." to my Settings page. I'm home user .Also Please know that this is generating "FALSE FINGERPRINT CERTIFICATES" thank you

Задан K C 4 месяца назад

Дан ответ K C 4 месяца назад

  • Решено

Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (читать ещё)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Задан Maria Quetell 1 месяц назад

Дан ответ Sean Thomas 1 месяц назад

  • Решено

Firefox ignores /etc/hosts on Macos

I am trying to edit /etc/hosts file. CLI utils respect the values that provided there, Chrome also. But the Firefox continues to ignore. I have disabled "Enable DNS over… (читать ещё)

I am trying to edit /etc/hosts file. CLI utils respect the values that provided there, Chrome also.

But the Firefox continues to ignore. I have disabled "Enable DNS over HTTPS using:" and turned it off.

But it doesn't help. What else could be done?

Задан Yuriy Peskov 1 неделю назад

Дан ответ zeroknight 1 неделю назад

  • Решено

Cannot see my read messages list. Can see only unread messages list.

Hello. I cannot see the list of my read messages in inbox folder. I see that I have 1700 messages but I cannot reset the setting to see both the unread and read messages.… (читать ещё)

Hello. I cannot see the list of my read messages in inbox folder. I see that I have 1700 messages but I cannot reset the setting to see both the unread and read messages. Thank you for your help.

Задан jm081214 1 месяц назад

Дан ответ jm081214 1 месяц назад

  • Решено

Default "From" address

When composing a new message (in other words, not replying to a message) I want them to always show the default email address, the one corresponding to the top account. … (читать ещё)

When composing a new message (in other words, not replying to a message) I want them to always show the default email address, the one corresponding to the top account. The field "Outgoing Server (SMTP)" shows (Default), and ordinarily it works fine, but occasionally it will use one of the other email addresses. In reading your responses to other questions I've seen that the default address is only used when TB can't figure out which address to use. Is there some way I can tell TB to ALWAYS use the default address when composing a new message?

Задан Tom Cluster 2 месяца назад

Дан ответ david 2 месяца назад

  • Решено

The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials.

I can't receive emails at any address from those in Thunderbird. I have several addresses, some in Gmail but not all. And in each of them I get this message: The STAT com… (читать ещё)

I can't receive emails at any address from those in Thunderbird. I have several addresses, some in Gmail but not all. And in each of them I get this message: The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials. I am using version 115.5.2

Задан Silvio Hecht 3 месяца назад

Дан ответ Agent virtuel 3 месяца назад

  • Решено

http links to web sites won't open

I installed Thunderbird on Windows 11 and moved my old profile over from my old computer. Everything is fine except that HTTP: links will not open. It recognizes them … (читать ещё)

I installed Thunderbird on Windows 11 and moved my old profile over from my old computer.

Everything is fine except that HTTP: links will not open. It recognizes them because the cursor changes when I hover over them, but clicking on the link results in nothing happening.

Chrome is my default browser.

I have followed all the suggestions here: https://support.mozilla.org/en-US/kb/hyperlinks-in-messages-not-working including checking that a default browser is set, using the config editor to check that network.protocol-handler.external-default preferences are set to true, and trying it in Troubleshoot mode.

Incidentally, mailto: links work just fine.

Задан drew24 3 месяца назад

Дан ответ drew24 3 месяца назад

  • Решено

Deleted account keep reappearing

I'm currently using Thunderbird 115.6.0 (64 Bit) in Win 10. There are a couple of old email accounts that I need to delete as they no longer exist, but although I can del… (читать ещё)

I'm currently using Thunderbird 115.6.0 (64 Bit) in Win 10. There are a couple of old email accounts that I need to delete as they no longer exist, but although I can delete them using the Account Actions method under tools, they reappear next time I open Thunderbird.

I have looked through the older posts on this topic, but nothing there has helped. Any thoughts?

Many thanks,

Kelvin

Задан kelvin5 3 месяца назад

Дан ответ Matt 3 месяца назад

  • Решено

Disable Norton Safe Search

I want to disable Norton Safe Search. I followed Inst. Menu, add ons, extension tab, clicked the 3 dots & then delete. Restarted my computer, but it's still there.… (читать ещё)

I want to disable Norton Safe Search. I followed Inst. Menu, add ons, extension tab, clicked the 3 dots & then delete. Restarted my computer, but it's still there. I definitely need help.

Задан joneseda 2 месяца назад

Дан ответ cor-el 2 месяца назад

  • Решено

email from one aprticular adress have strated to disapear from inbox

The last couple of days emails from one particular adress (mail send from or generated in our membershipsystem) have started to disapear from my inbox. I'm not aware th… (читать ещё)

The last couple of days emails from one particular adress (mail send from or generated in our membershipsystem) have started to disapear from my inbox.

I'm not aware that any updates have been done since when it worked.

The mail shows in the inbox for maybe 5-10 sec and then puff without me doing anything or if I click away from inbox and back it's gone

I have checked my spam, the trash and my filters and I have done a search. Even ended up deleting my filters, to be sure.

I have made sure the email adress is not on any spam list. I even tried to make a filter where it would copy the mail to another folder to see if it would stay there (it didn't get copied).

The mail is also gone when I check directly on the webmail with my mail provider.

On my thunderbird I have three different email accounts from the same email provider. I tried sending the same mail to two of my accounts at the same time form this particular emailadress (I can acces the membershipsystem and send / generate mails from there). The mail was recieved and stayed on one account but not the other.

I'm running out of things to try - please help me.

Задан sekretariat22 2 месяца назад

Дан ответ sekretariat22 2 месяца назад

  • Решено

Authentication failure while connecting to server imap.gmail.com.

I am getting the Mozilla Thunderbird Email wants to access your Google Account all the time while using TBM, I have removed the gmail account and the pop up does not show… (читать ещё)

I am getting the Mozilla Thunderbird Email wants to access your Google Account all the time while using TBM, I have removed the gmail account and the pop up does not show, so I know it is for the email account just removed. I re-add the email address and enter the email address and password and let it find the config itself. Click Done, and get the Mozilla Thunderbird Email wants to access your Google Account again, then click Allow and get the Authentication failure while connecting to server imap.gmail.com. message in the bottom left of my desktop. How can i get gmail to work again please.

Задан Jason Carroll 4 месяца назад

Дан ответ sfhowes 4 месяца назад

  • Решено

When switching networks (mobile hotspot/wifi) Firefox can't load websites but other browsers can

When switched to mobile hot spot from wifi [and viceversa] Firefox can't load websites but other browsers can. I am facing this issue recently like from a month or so. B… (читать ещё)

When switched to mobile hot spot from wifi [and viceversa] Firefox can't load websites but other browsers can. I am facing this issue recently like from a month or so. Before that all working fine. I have already tried the troubleshooting steps from here https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can, Still no luck! Edition Windows 11 Home Single Language Version 22H2 OS build 22621.2506

Note:Whenever i switch to mobile hot spot i have to restart laptop to make Firefox work.

Is there any permanent solution for this problem?

Задан Jayadeep 5 месяцев назад

Дан ответ Jayadeep 5 месяцев назад

  • Решено

Upgrade to 115.4.1 / hyperlinks within emails no longer open.

I received the latest update to v. 115.4.1 and after admiring the new look, I discovered that I could not open any type of hyperlink within an email. Right-clicking and … (читать ещё)

I received the latest update to v. 115.4.1 and after admiring the new look, I discovered that I could not open any type of hyperlink within an email. Right-clicking and selecting 'open in browser' fails to open the link as well. This was never an issue until this update. I am on a Win 11 desktop with Chrome set as my default browser. Please advise - I love this tool!

Задан Joe Mathews 5 месяцев назад

Дан ответ Matt 5 месяцев назад

  • Решено

Last version of thunderbird didn't remember the last mail selected when I change the folder

Hi! the last version of thunderbird (115.4.1 on Windows 10) don't remember the last mail selected when I change the folder. I try to explain better, for example if I go t… (читать ещё)

Hi! the last version of thunderbird (115.4.1 on Windows 10) don't remember the last mail selected when I change the folder. I try to explain better, for example if I go to the inbox and select one mail (for example the last mail received), if I go to another folder and then go back to the inbox folder the view is another one and I have to scroll down to find again the last mail received. I 've the same problem on my office computer so I think it's a problem common... This issue is come since I installed the Supernova versions.... Thanks!

ps this problem seems to be present only in the inbox folder if the last message received is in the bottom (mail from the oldest to the newest) If I change the sort with the colum date to have the last message in the top (mail from the newest to the oldest), the problem disappear

Задан alpingio 5 месяцев назад

Дан ответ Wayne Mery 5 месяцев назад

  • Решено

Email Password help

Somehow my Thunderbird email password was changed and I didn't do it. How do I reset my password? Email [edited] @sbcglobal.net when or if you have an answer. Thanks. … (читать ещё)

Somehow my Thunderbird email password was changed and I didn't do it. How do I reset my password? Email [edited] @sbcglobal.net when or if you have an answer. Thanks.

Задан jeriberry 4 месяца назад

Дан ответ sfhowes 4 месяца назад

  • Решено

Cannot create new account

When creating new account Thunderbird hangs on "Checking password..." When I click on "Configure manually" and then click on "Done", I get the message "Incoming server al… (читать ещё)

When creating new account Thunderbird hangs on "Checking password..." When I click on "Configure manually" and then click on "Done", I get the message "Incoming server already exists". But, the account is not in "Account Settings". Additionally, it is not in "Outgoing Server". I had this email account before and removed it. Please help.

Задан mark246 5 месяцев назад

Дан ответ mark246 5 месяцев назад

  • Решено

How to unpin google in my search bar

Every time I am trying to search, google is always pinned on my search bar, and I want to get rid of it. How can I remove google? (On the image I marked the issue with a … (читать ещё)

Every time I am trying to search, google is always pinned on my search bar, and I want to get rid of it. How can I remove google? (On the image I marked the issue with a red circle)

Задан Nekoboy 4 месяца назад

Дан ответ cor-el 4 месяца назад