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Had to re-install Windows 10 Pro 64 bit. Saved Tbird Profiles folder to USB thumb drive. Re-installed Windows then installed latest Tbird version (same one I was using). Opened Choose User Profile > Selected Create Profile > Selected Use the selected profile... > Exited Choose User Profile.

Then went to the thumb drive > Opened a profile folder > Copied everything > Then pasted it into the new profile folder I had just created. Opened TBird but it didn't have any of my settings or emails.

The thumb drive had 3 profile folders in it so I repeated these steps for each folder. But still didn't get my settings, etc.

What am I doing wrong?

Hello, could you please let me know if updating Firefox as suggested (version 128) will be compatible with my iMac OS X Version 10.9.5. Thank you very much. Kind regards AS.

We are in an enterprise environment and for years we have had disabled automatic updates.

Firefox ESR 128.2.0 has been deployed with defaults and these settings have been configured to override previous settings.

Computer Configuration > Administrative Templates > Mozilla > Firefox

- Custom Update URL = Disabled
- Disable Update = Disable
- Application Autoupdate = Enabled
- Background updater = Enabled

We also have a system proxy configured.

Updates do work if someone goes to Help > About Firefox.

Looks like the update interval is once every 7 hours but how is this triggered?

Everything was normal before the update. When I did the update, the menus changed, the bookmarks disappeared, the new tab key disappeared, how do I get it back to its original state?

Trying to install TB from download. I get the following error message: Access Denied You don't have permission to access "http://login.xfinity.com/login" on this server.

But, when I login to xfinity through my browser, I can access the mail just fine. What should I do? Thanks for your help. Jerry

From an upgrade to Ubuntu 24.04 I had a fresh installation of Thunderbird 128.4.4esr with a new profile in a different location. After some attempts at migration I ended up with

(base) kuiper@nutmeg2:~/snap/thunderbird/common/.thunderbird/p325bquj.default$ ls -l ImapMail/ total 48 drwxr-xr-x 3 kuiper kuiper 4096 Dec 3 17:22 imap.gmail-1.com drwxr-xr-x 3 kuiper kuiper 4096 Dec 7 10:44 imap.gmail-2.com drwxr-xr-x 3 kuiper kuiper 4096 Dec 7 12:12 imap.gmail.com

This are big directories taking a lot of disk space.

(base) kuiper@nutmeg2:~/snap/thunderbird/common/.thunderbird/p325bquj.default$ sudo du -hst 1G ImapMail/* 15G ImapMail/imap.gmail-1.com 15G ImapMail/imap.gmail-2.com 17G ImapMail/imap.gmail.com

Can I just delete imap.gmail-1.com and imap.gmail-2.com?

Last week my TB stopped working all of a sudden, wasn't doing anything, no errors messages at all. I reinstalled it and it picked right up where it left off. Now today, I come in and again it won't work, but now it says it is because of my profile being for an older version.

How did my profile get updated to a newer version and since I just updated my TB to the latest version, why isn't it working now?? I tried to go back to the version from last week and it still doesn't work, but it also doesn't work with the newest version. I really need my profile to work and I'm really upset about this. Can anyone help?

I am on an iPad mini. My familysearch.org site just told me to update Firefox. That‘s what I tried to do in following the given link. That link lead me to the apple page to download Firefox. I pushed the download button and assumed it downloaded. But then I miss the install Button. Now I am stuck. My fear is, that your latest update will not work with my IOS-version. And my older iPad is already on its most up-to-date level. Can you help?

A new version of the "List All Tabs" appeared on my toolbar today, shown on the left and hovered over in the attached screenshot (ignore the Malwarebytes extension icon). The old icon for this button was a chevron with approximately the same functionality. I was able to remove the old icon, but I'm unable to find a way to remove this one. Here is what I've tried so far:

• Like the old one, the Customize Toolbar feature is unable to remove it since it is grayed out.
• For a while, I was able to remove the old icon by going to about:config and setting browser.tabs.tabmanager.enabled to false. This solution does not work for the current and some recent versions of the button.
• I attempted to create a userChrome.css file (following all the steps according to this this website) and added the following string: #alltabs-button { display: none !important; }

None of these attempted fixes have removed the button following a browser restart. Is there a way to remove it? I have no need of a button that shows me what tabs I have open when I can simply look at my toolbar.

I have a downloaded application of Thunderbird 78.6.1 on my computer from 2021. With my new Windows 11 Pro I had to download and install 138.0 (64 bit) and I'd like to go back to 78.6.1. Can I install it by running the application from the old download? If so, do I need to uninstall 138.0 first?. Will my address book and emails be safe? Is there any profile mix up I should be concerned about?

Hi, I used Firefox browser at work since it had the best add-in for tab groups (Simple Tab Groups). Unfortunately browser is not supported any more. Is there a portable version that can be run without installing, from Mozilla.

I read a post that indicated it was available from PortableApps, but am not conversant enough to know that it's 100% safe. Believe that it was able to be updated as well.

Dear Sir or Madam,

I need your help.

My Thunderbird shortcut no longer opens. The shortcut C:/Online/Thunderbird is empty. The folder no longer exists and my Thunderbird can no longer be found after an update on November 1.

I can still find Thunderbird version 128.4.0 260MB from 1.11.24 and my old profile from 7.11. under Windows Programe.

What can I do to get my Thunderbird back? Reinstall Thunderbird and integrate the profile?

I haven't actively deleted the program and can't remember updating it.

I was just able to save the profile to a USB stick.

Many thanks in advance for your efforts

German Kann die Verknüpfung von Thunderbird nicht mehr öffnen. Diese ist nicht mehr auffindbar.. Mein Thunderbird ist wohl nach einem Update am 1.11. nicht mehr auffindbar. Finde unter Programe Thunderbird Version 128.4.0 260MB vom 1.11.24 und mein alten Profil vom 7.11. noch. Was kann ich tun um mein Thunderbird wieder zu erhalten? Neu installieren und das Profil einbinden? Habe aktiv das das Programm nicht gelöscht und kann mich an ein Update auch nicht erinnern.. Konnte das Profil gerade auf einen USB-Stick sichern

I uninstalled thunderbird and when I try to reinstall it I get a "cannot find temp archive" message.

I've installed thunderbird for another user on the same computer and had no trouble.

Can anyone help me? Thanks so much.

I have Thunderbird 128.3.3esr installed on my PC desktop. The Beta app for Android says to go to Settings on the desktop app and select "Export to Mobile" to get the QR code. However, I cannot find "Export to Mobile" even using the search box. Where is it?

Also, once my accounts are in the Beta phone app, are they synced with the desktop app?

I require a copy of Firefox focus for my 87 year old mothers recent purchase of a bergstom android smart phone. My Mum knows absolutely Zero about the internet!! While I am happy for her to be able to browse the web, I am worried about here online safety and an email address increases her chances of signing into a site and imputing sensitive data. Hopefully, over time, if she learns the basic and the risks involved she can further explore the wonders of the internet? I am happy to send a telephone no, to which a direct link for the download could be sent.

Thank you

Steven Taylor

Latest update, 4. oct. Using Firefox Developer Edition. Closed the browser window for the day, and then on opening again it had updated, my entire toolbar, and also icons where the tabs are, are just gone - including the "+" icon for creating a new tab, along with the bookmarks bar having vanished. Picture added below.

It seems like the bookmarks bar is still there, you just can visibly see any bookmarks. Tried adding a new bookmark, but nothing appeared.

How can I fix this?

Moving Thunderbird from an old laptop (W10) to a new laptop (W11). Doing this for a non-computer-literate friend. Old laptop (bought in 2016) is now running W10 but I assume it was originally W7 and upgraded at some point (by me).

I followed Moving Thunderbird data to a new computer which seemed straightforward. However when I copied the Profile across and restarted Thunderbird there was no data to be seen. I tried again just to be sure, including uninstalling and reinstalling Thunderbird. Still no joy. [There are support threads about this but they seem to be archived so I can't update them.]

Onwards and upwards. I tried the "export to zip file" option. This had a mild warning that if the Profile was more than 3GB it might (!) be better to back up instead. [Noting that I had already tried this and failed - see above.]

It produced the ZIP file eventually, at an impressive 15.8GB. I then tried to restore from it, but the Restore option refused to find it, showing a comment that the file must be not larger than 2GB. I refer the reader back to the note on the Export option.

I then noted that you could Import from another Profile. I had one of those saved from my first attempts to copy Profile -> Profile. So I tried this option and it worked.

I think my issue was that the old version of Thunderbird was 32 bit and the new version was 64 bit. In which case the document linked to above could do with an update to warn about moving from 32 bit to 64 bit and include the method that worked. [Subject to more testing by others to confirm the solution works reliably.]

The Export dialogue could also do with a much more specific warning, to align with the Import dialogue.

This is a brief summary of a very long day because shifting 15.8GB of data around between computers and in and out as well is incredibly tedious! :-( Noting that the ZIP file and the Thunderbird directory tree with the Profile in are both the same size.