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I recently installed Thunderbird on a new installation of Ubuntu 24.04 using the "Installing Thunderbird manually" instructions. Everything works fine except that Thunderbird doesn't want to use the Thunderbird icon in the dock. Thunderbird opens and runs fine when I click on the Thunderbird icon, but it then puts a new default icon on the dock that looks like a gear instead of just "using" the Thunderbird icon to indicate that the application is running. I've attached a screenshot. When I close Thunderbird, the gear icon disappears.

I converted as advised and then updated to the newest version. I lost everything except the messages: the Address Book, Tags, Message Filters, and Folders are all gone. This is a disaster after 15+ years with Thunderbird. It started when I copied the folder "profiles" from my laptop to my PC for the 1,000th time. Is there a simple step-by-step solution? Without the history or apologies etc. etc? Just "do this?" My solution now is to do all my email on my laptop. Ugh!

Need Help......I am cleaning up a laptop hard drive to free up space and make sure all is up to date, and I have the new version of Thunderbird installed but I cannot uninstall the old version. I keep getting an error message. See attached image.

Thank you in advance! Jean

Since version 122 there is a problem with installing the Szafir SDK Web extension. It is necessary to be able to submit signatures online. After installing version 121, I was able to add the extension. After updating Firefox to version 130, the Szafir SDK Web extension still works, wich is good. The problem is that not everyone will handle it this way.

I tried adding the extension manually, but the same message is always returned. "The add-on cannot be installed because it appears corrupted."

Is there any solution to this problem?

I tried moving the data, but the issue i get when i try to open the Profile Folder in the troubleshooting information window, i get an error message saying the location is not available I added a photo of the error message

Help/About Firefox tells me I have - ver 112.0.1 (64-bit)

There is no option to automatically update.

I have downloaded this zip file - firefox-130.0(1).tar.bz2

QUESTION - How do I instal the update  ? - or can I not with my system - as below

Xtra-PC - Turbo 32 × 1 (purchased 2019)

Ubuntu 18.04.6 LTS

Running on 2010 Acer 4741G computer. 4Gb RAM Intel i5 2.27Ghz

Many thanks for any assistance, John, Brisbane Aus

How can I restore Thunderbird settings and/or emails that were lost in the upgrade to version 128.2 (for Ubuntu)? Files for the previous version are still in the hidden .thunderbird folder on my hard disc, but the new version won't recognise them (even if I move them into the snap/thunderbird folder. I have an email backup, but version 128.2 doesn't seem to have a way to restore backed-up emails.

I cannot print anything on my computer since this PDF Print appeared. Everything was going along as per normal, now this. How do I get it back to the "normal" situation for me. Receive an email, hit the print button and lo and behold a printed sheet, etc. It is driving me to distraction. I have been using FireFox since whenever, no problems. I'm not too computer savvy but enjoy its use like anyone else. Something I will be able to follow and implement. I have seen a delete article but couldn't get it to do anything for. I just want to delete it. I cannot even print a normal letter I have written. Than kyou most sincerelyTimothy Barclay teejay1949@gmail.com

I installed Thunderbird v128.2.0esr to a new laptop and cannot find the table view/card view icon for configuring the message list and its columns. There is no longer any icon next to the quick filter bar, it seems to be gone in this version.

Hi,

We have a few vulnerabilities identified on windows server 2012 R2 servers that has Firefox version 115.15 installed and showing as Up-to date but resolution to the vulnerabilities suggesting to upgrade to version 128ESR. As support for 115 ESR version is going to end by 1st OCT 2024. Please let us know can we expect 128ESR version for windows server 2012R2? If not what is the next action plan.

I would like to install Thunderbird on two separate Win7 networked computers and use the same "Thunderbird Data" on a NAS for both. I already use the Data on the NAS for computer number 1, but trying to run Thunderbird on the second computer gives the well-known error "Thunderbird already running..."

I hope I’ve chosen the correct category. I believe this qualifies as a bug following the recent update.

When I opened Thunderbird today, it notified me about the update. While Thunderbird successfully fetches new emails, it fails to display them correctly.

As shown in the screenshot, the area where the email content should appear is completely white. Additionally, it incorrectly displays an attachment from an old email that has nothing to do with today’s email (10:13), aside from the fact that both were sent to me.

When I click on other emails in the same inbox, the content area doesn’t change—it remains blank. However, if I switch to a different inbox, everything works fine.

I’ve also double-checked using my phone’s mail app, and I’m able to open the email in that inbox without any issues.

I’m unsure how to fix this. Could someone more knowledgeable help me out?

What will happen if I reconnect Thunderbird to my email account after being disconnected for almost 2 years?

I had to switch ESP's a couple years ago and have been using their web based email platform since, but a recent outage made me realize I should have on off-line platform again, and I really liked Thunderbird.

When I reconnect, will all the emails from the new ESP download to the inbox on Thunderbird all at once?

Thank you.

I recently updated to v130. I'm having the same problem that so many others have, "Firefox already running, close Firefox". After updating to v130 I had to go to Task Manager and delete 19 Firefox running. It's only been a few days ago and I checked Task Manager today and deleted another 13. After updating to v130 many of my add-ons are showing up in the Menu Bar. I have used Add-ons Manager to drag and drop, but it doesn't work. I have specific bookmarks that should be in the "Bookmarks" section" but they are also showing up in the Menu Bar. I had to re-select my screen choice because it had disappeared. I use DuckDuckGo for my search engine and in the past I was able to choose a separate search bar, but that too has disappeared and I cannot seem to fix it in settings. So many problems after updates, but this one seems very bad. I use Windows 10 on my desktop PC

Please Help, Rhonda

New to Thunderbird and to macOS. I need to create 3 separate profiles. I have successfully created one account, but I need two more, and I must not mingle the email accounts in a single profile. I have followed instructions to open ProfileManager but Terminal reports that the path does not exist. It doesn't seem to matter whether I quit Thunderbird, because the Terminal Response is the same (I have tried the command both ways, and restarted the computer after installation). The Thunderbird Help files point to Thunderbird 115 with macOS, but my installation download created version 128.2.0esr. Troubleshooting Information in Thunderbird Help shows the Application Binary as "/Applications/Thunderbird.app/Contents/MacOS/thunderbird" and that is what's indicated in the instructions to open the ProfileManager except it cannot find the -bin -P.

As additional background on my plight: I have only set up one user on the computer, and I am logged in as that user so Terminal opens in my user directory. I was pretty comfortable in a Windows (up to 8.1) environment, and am struggling with my move to the Mac, so it may be that I don't have permissions or some other setting set correctly to do this, but I don't know what to look for.

Any help would be much appreciated! Thanks!

Hi I am trying to populate thunderbird with the contacts, emails, calendar, signatures etc from outlook 2007 due to being told it would stop working next week. I was advised to use thunderbird 31.8.0 but have several problems with stuff not coming across properly.

Is that TB the right one to use?

The main problem at the moment is that we use address book "EmailDisplayName" in outlook for the customers name, this is mainly because we use the name field for their customer number. However this field is not coming across to TB. I have exported the contacts from both outlook and TB so i can see what fields are there.

Am i correct that my only option is to edit the address book in excel to move the name to a different field?

Unfortunately we have over 39k addresses and some are in a different format as we only started using the name field for the customer number 4 years ago. So 16 years of customers who have not come back yet are in a different format - the customer number is under home phone.

I have installed Thunderbird on a new PC desktop running Windows 11, copied all the server settings from my Mac laptop that are working correctly, yet i keep getting an error message that "Thunderbird failed to find the settings for your email account". My ISP will not provide detect support for your client, a "third party provider". What do I need to do?

It stopped working saying can't load xpcom. When trying to download new thunderbird Avast finds a virus although the claim is The file named XUL. DLL is developed by Mozilla Foundation. The program is primarily used by the software XUL Runner. The file is confirmed to be safe because it is supported by the original developer Mozilla and is used by the popular browser Firefox. The file has not been involved in any virus issue earlier. win64-evo-gen:[Trj]