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  • Решено

Removing the Extensions Puzzle Piece Icon?

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it...… (читать ещё)

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it....at all.

Задан Imot 2 месяца назад

Дан ответ cor-el 2 месяца назад

Hulu Issues

If I open up Hulu in Firefox it never loads the title cards or let me click on any videos in the website. I have turned my adblocker on and off and even uninstalled it at… (читать ещё)

If I open up Hulu in Firefox it never loads the title cards or let me click on any videos in the website. I have turned my adblocker on and off and even uninstalled it at one point but I cannot get the issue to go away. Upon opening the browser console I found that the site has a source map error as shown in the attached image. Im not sure how to fix this as google hasnt been much help so far.

Задан Sam Hepfer 3 месяца назад

Последний ответ от Sam Hepfer 3 месяца назад

Error code: PR_CONNECT_RESET_ERROR

I keep getting this msg for my amazon acct and other accts I've used on this same laptop for years. Now all of a sudden I get this msg: Error code: PR_CONNECT_RESET_ERROR… (читать ещё)

I keep getting this msg for my amazon acct and other accts I've used on this same laptop for years. Now all of a sudden I get this msg: Error code: PR_CONNECT_RESET_ERROR

Please advise how to fix this matter

Задан MPolo62 2 месяца назад

Последний ответ от jonzn4SUSE 2 месяца назад

2 factor authentication

Trying to set up 2FA using 2 of the apps suggested. I get a message "incorrect authentication code" each time I enter the code on my mobile. Won't let me setup 2FA. … (читать ещё)

Trying to set up 2FA using 2 of the apps suggested. I get a message "incorrect authentication code" each time I enter the code on my mobile. Won't let me setup 2FA.

Задан brian71 2 месяца назад

  • Решено

XULRunner Error: Could not determine any profile running in backgroundtask mode!

I recently installed new pc with fresh Firefox Developer Edition. Then I transfered the profile folder from old pc to the new pc. All bookmarks, addons, etc is there. Jus… (читать ещё)

I recently installed new pc with fresh Firefox Developer Edition. Then I transfered the profile folder from old pc to the new pc. All bookmarks, addons, etc is there. Just the XULRunner popup appears only on the new pc. I uninstalled firefox on the new pc again and reinstalled it with profile cleaning. After profile cleaning firefox got faster and addons got removed. But the XULRunner popup keeps appearing. When I go to taskscheduler and trigger the "Firefox Developer Edition Background Update CA9422711AE1A81C" again, the XULRunner popup appears. Removing this taskscheduler and Firefox keeps readding it and the XULRunner popup are back. Any idea how I can get rid of the XULRunner popup?

Задан simonbergi9 3 месяца назад

Дан ответ simonbergi9 3 месяца назад

  • Решено

Can't play Amazon videos

I can't for the life of me understand what is going on with my browser. Everytime I try to watch a video that I have purchased I get this error message: "Firefox is inst… (читать ещё)

I can't for the life of me understand what is going on with my browser. Everytime I try to watch a video that I have purchased I get this error message:

"Firefox is installing components needed to play the audio or video on this page. Please try again later."

I have tried searching for a solution but no avail. I have disabled and re-enabled DRM, bit it was a no go. I tried re-downloading firefox, still had the same issue. I created a new profile, still won't work! I have been searching for solutions constantly and tried so many but none seem to work. Finally someone suggested that I check my extensions and App data and I saw a sign that said:

"widevine decryption module provided by google inc. will be installed shortly"

but it has been almost a day and it still hasn't been installed. In advanced preferences I looked up widevine and saw this:

media.gmp-widevinecdm.autoupdate true media.gmp-widevinecdm.enabled true media.gmp-widevinecdm.lastDownloadFailReason Error: Failed downloading via ServiceRequest, status: 0, reason: error media.gmp-widevinecdm.lastDownloadFailed 1671609470 media.gmp-widevinecdm.lastInstallStart 1671609449 media.gmp-widevinecdm.visible true

Is the problem with my computer or internet?

Задан kkjent 3 месяца назад

Дан ответ Paul 3 месяца назад

How to Fix Hotkeys, Including Copy/Paste. None of the suggestions are appropriate. No CTRL+C or CTRL+V don't work in the browser or outside. No the context menu with right click doesn't not work either.

I'm not going to fight with this very long, this will instantly make me go back to chrome or even edge. I might even go to opera, as all the suggested forums when search… (читать ещё)

I'm not going to fight with this very long, this will instantly make me go back to chrome or even edge. I might even go to opera, as all the suggested forums when searching this issue get too deep, too technical, and too much time for me even to bother with on a browser. It's easier to install another one and should not even be this way in the first place.

That being said, it's usually not hard to fix these issues by simply disabling the way firefox copy/pastes intelligently. I don't want it to be intelligent. I want pure text only.

I do not understand why CTRL+C and CTRL+V isn't working. Even when I try to take the text I TYPED, out into a text document, I copy, and don't even get CLOSE to what I see I'm copying, this is ultterly the worst bug I've ever seen. It doesn't even make sense, all my paragraphs are backwards, sentences in the wrong places. A simple copy and paste, should copy and paste not modify the contents. If it can't see what I'm typing then it has a problem. I can see it fine. It's simply an unusable program 2 days after switching.

So where's the setting (If not any please let me know I'll uninstall immediately) to fix this. I want firefox only to copy raw text data period every time. I don't care if it has HTML code etc, I'll just cut the edges off. All I want is text only.

To add to this, this seems to be a multiple faceted issue. CTRL+Z fails to work properly. CTRL+X fails to cut properly. CTRL+Y fails to redo properly. Everything has completely butchered my long explanations and technical support making this browser absolutely useless to me. I'd rather have internet explorer 6 than this.

Задан sickologyy101 3 месяца назад

Последний ответ от Hà Văn Hùng 2 месяца назад

Firefox slow to load site after booting

Firefox always slow to load page after booting , compare to other browser i have only firefox have this problem other browser normal not to fast not too slow to open page… (читать ещё)

Firefox always slow to load page after booting , compare to other browser i have only firefox have this problem other browser normal not to fast not too slow to open page site after booting

try safe mode or new profile well this is problem. i can't do it why ? i need shutdown pc and take break , if shutdown and turn on it's no effected cause this same as restart but with a style,

Задан NotUsernameInHere 3 месяца назад

Последний ответ от logangbentley 2 месяца назад

xfinity streaming stopped working

Xfinity streaming stopped working after the last firefox update. It's definitely firefox as it works on microsoft browser. I use the firefox brower and would like to ge… (читать ещё)

Xfinity streaming stopped working after the last firefox update. It's definitely firefox as it works on microsoft browser. I use the firefox brower and would like to get the streaming working again so I don't have to switch browsers.

Задан kshusterma 3 месяца назад

Последний ответ от Dropa 3 месяца назад

  • Решено

Firefox using too much RAM

Hello, I've just downloaded firefox, making the switch from chrome. Doing so I've migrated a couple of tabs and extensions I had. Totally it was 50 tabs, with 6 extensio… (читать ещё)

Hello,

I've just downloaded firefox, making the switch from chrome. Doing so I've migrated a couple of tabs and extensions I had. Totally it was 50 tabs, with 6 extensions, I've downgraded now with the switch and it's only 37 tabs and 2 extensions, even so firefox is using more ram than google by a large amount. With 50 tabs open, chrome was using 1.5gigabytes of memory. With the same 37 tabs and extensions, firefox is currently using 6 gigabytes of memory.

The tabs used are from reputable sources, so firefox shouldn't be breaking on these websites. The extensions I am using at the moment on firefox is, Ublock origin, Dark Reader.

As far as reputation goes, firefox should be using less Ram than chrome. Is there a setting I should know about to lower such performance issues? Firefox acceleration is ON.

Thank you for any answers.

Задан jaxhagglund 2 месяца назад

Дан ответ jonzn4SUSE 2 месяца назад

Facebook Browser Push Notifications won't Toggle On

Hello! Recently switched from Chrome to Firefox. I wanted to get browser push notifications from Facebook, specifically Messenger, but it won't toggle on for some reason.… (читать ещё)

Hello! Recently switched from Chrome to Firefox. I wanted to get browser push notifications from Facebook, specifically Messenger, but it won't toggle on for some reason. When I refresh the page, it's still off. I've allowed Facebook.com permission to send notifications, cleared cookies and cache, and even uninstalling Firefox extensions, but no luck. Any help?

Задан Chloie 2 месяца назад

Последний ответ от cor-el 2 дня назад

Lost access to primary email

Hi, I come back to use Firefox and discovered my personal email was associated with an account I created 5 years ago with my professional email that has been destroyed s… (читать ещё)

Hi,

I come back to use Firefox and discovered my personal email was associated with an account I created 5 years ago with my professional email that has been destroyed since then.

In the Firefox account settings it says: "Access your account if you can’t log in to your primary email."

But if I try to "Make primary" my secondary email it asks for a confirmation code from the primary email which I don't have access.

If I want to remove my secondary email in order to use it to create another account, it asks for a confirmation code.

If I want to delete the account, it asks for a confirmation code.

It's hard to understand what the use of a secondary email if it can't be used when needed.

What are my option to be able to use my personal email (secondary email of an existing account). Doesn't matter if I have to recreate an account but my personal email is locked to that account.

PS: I have access to the Firefox account but can't access the primary email.

Regards,

Задан Geoffrey 2 месяца назад

Последний ответ от James 2 месяца назад

How to troubleshoot a connection to a webpage?

Hi, I'm having trouble connecting to a specific webpage on the internet. The link is: https://www.canadiantire.ca/en.html All I get is a blank page. It is a popul… (читать ещё)

Hi,

I'm having trouble connecting to a specific webpage on the internet.

The link is: https://www.canadiantire.ca/en.html All I get is a blank page.

It is a popular retail chain store in Canada. I know the website is up and running because I can connect to it using another PC at home.

How do I check what messages are sent from my FF browser to the website?

And then - what is received at my browser from the website?

BTW - I have cleared the cache and restarted FF - and still cannot connect to it. There are 3 other websites that I have trouble displaying and interacting properly. How do I know this? - Well - I tried the 3 other websites from other PCs within my home network and these websites work properly.

mjl

Задан mjl 2 месяца назад

Последний ответ от mjl 2 месяца назад

Menus and url bar are in tiny mouse print. I've adjusted settings and the pages are fine. How can I increase the font size in those 2 areas? .

Menus and url bar are in tiny mouse print. I've adjusted settings and the pages are fine. How can I increase the font size in those 2 areas?

Задан laroccom1 2 месяца назад

Последний ответ от cor-el 2 месяца назад

Trouble when I sign in my Firrefox, a Facebook group over rides my sign in.

I use Firefox to sign into my Google, each time I do however another group pg. from Facebook seems to over ride my going in. I am not a part of this group & I don't … (читать ещё)

I use Firefox to sign into my Google, each time I do however another group pg. from Facebook seems to over ride my going in. I am not a part of this group & I don't know what to do to stop this from happening. I always have to click onto a new tab for Firefox to come up for my pg. to come up & I delete that FB group pg. But this happens to me every time I sign in. I do not know what to do here. Why does this happen as I am not as I mentioned have any part of this group that pops in from FB. I am a senior & not very tech, so please I need help on this matter. Thank you very much. I don't know what else to do here.

Задан jan2roy2 2 месяца назад

Последний ответ от jscher2000 - Support Volunteer 2 месяца назад